The Exam Centre Help Center

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Customer Support Contact Information

Email Address: support@youtestme.com

Important links

Link to Official GetCertified instance: https://theexamcentre.youtestme.com/

Instructions for using YouTestMe GetCertified

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Users

Link Description
Roles and permissions Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
How to bulk import users Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
How to register when the self-registration module is enabled Step-by-step instructions on how to self-register into the application.

Tests

Link Description
How to create a simple test Step-by-step instructions on how to create a simple test without sections.
How to create test with sections Step-by-step explanation on how to create a test with test sections.
How to define grading scales and passing marks Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
How to create generated test Step-by-step instructions on how to to use a test generator to create many different versions of the same test.
How to allow test retakes Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available.
How to set up report content Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.

Training courses

Link Description
How to create training course with existing and ad-hoc test Instruction to creating training course with existing and ad-hoc test
How to add step to a training course Instructions for adding step to a training course
How to add attachment to a training course step Instruction to adding attachment to a training course step
How to set up training course fees with E-commerce Instructions for setting up training course fees with E- commerce
Students perspective for purchasing a training course Instructions for purchasing a training course from a students perspective.

Questions

Link Description
How to create a new question within a question pool Step-by-step instructions on how to create a new question pool and add a question to the pool.
How to create a question pool manager security role Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools.
How to create a single choice question Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create a multiple choice question Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create a true/false question Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create a ordering question Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create a open-ended question Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create a fill in the blanks question Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
How to create a matrix question Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process.
How to import questions with Excel template Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.

System

Link Description
How to change application theme and branding Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
How to configure mail server settings Instructions on how to configure mail server settings.
How to set up support contact Instructions on how to set up the procedure for contacting support from the application and customize the contact form.

Reporting

Link Description
Report Builder Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
How to schedule reports Step-by-step instructions on how to schedule automated report sending by email at specified times.

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