Difference between revisions of "Wiki Help Center Template"

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|| '''Link to Official GetCertified instance:''' || https://xyz.youtestme.com/
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|| '''Link to Official GetCertified instance:''' || https://navan.youtestme.com/
 
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This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
 
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
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{| class="wikitable"
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!Link
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!Description
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|-
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|[{{SERVER}}/youtestme/youtestmedoc/Procedures/Support%20Procedures/Getting%20Started%20with%20YouTestMe%20GetCertified.pdf Getting Started with YouTestMe GetCertified]
 +
|This document aims to provide the complete guide to getting started with YouTestMe GetCertified and
 +
recommendations for the best use cases, enabling you to easily organize the whole testing process.
 +
|}
  
 
===Users===
 
===Users===
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|-
 
|-
 
|-
 
|-
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|  [https://www.youtube.com/watch?v=WexINhY0EfQ&ab_channel=YouTestMe YouTestMe GetCertified - Roles and Permissions] || Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
+
|  [https://www.youtube.com/watch?v=Dk0oag64fUA Roles and permissions] || Explanation of the roles and permissions, default system roles with their different levels of access, and step-by-step instructions on creating a new role with custom permissions.
−
|-
 
−
|  [https://www.youtube.com/watch?v=I4fKL2tVtqM YouTestMe GetCertified - User Groups] || A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
 
−
|-
 
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|  [https://www.youtube.com/watch?v=qdoi4UtUkE0&ab_channel=YouTestMe YouTestMe GetCertified - How to create User Group Manager] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
 
−
|-
 
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|  [https://www.youtube.com/watch?v=udK5dcn7ciA&ab_channel=YouTestMe YouTestMe GetCertified - How to bulk import users] || Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
 
−
|-
 
−
|  [https://www.youtube.com/watch?v=LCHE0YyrsOQ YouTestMe GetCertified - How to Change User's Status] || Instructions on how to change a user’s status to active, locked, suspended, or deactivated.
 
−
 
 
 
|-
 
|-
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| [https://www.youtube.com/watch?v=FMaVCNkZRgM YouTestMe GetCertified - How to Approve Registration Request] || Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users.
+
| [https://www.youtube.com/watch?v=ynNrb3SXFIg User groups] || A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=qBLYks4QIqU YouTestMe GetCertified - How to Create Custom User Properties]
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| [https://www.youtube.com/watch?v=LiaxQJ5n3xg How to assign a manager to a user group] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
−
|| Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role.
 
 
|-
 
|-
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|  [https://www.youtestme.com/kb/how-to-enable-updating-user-profile-information-before-the-test-taking How to enable updating user profile information before the test-taking] || Step-by-step instructions on how to enable updating user profile information before the test-taking.
+
|  [https://www.youtestme.com/kb/how-to-bulk-import-users-via-excel-template/ How to bulk import users] || Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
 
|-
 
|-
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|  [https://www.youtestme.com/kb/how-to-self-register-with-or-without-managers-approval How to register when the Self-registration module is enabled] || Step-by-step instructions on how to self-register into the application.
 
 
|}
 
|}
  
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|-
 
|-
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| [https://www.youtube.com/watch?v=dwb0idaAZc8 How to create a simple test] || Step-by-step instructions on how to create a simple test without sections.
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| [https://www.youtestme.com/kb/how-to-create-test-with-sections/ How to create a test with sections] || Step-by-step explanation on how to create a test with test sections.
−
|-
 
−
| [https://www.youtube.com/watch?v=hoCU9spKi9U YouTestMe GetCertified - How to Create a Test with Sections] || Step-by-step explanation on how to create a test with test sections.
 
−
|-
 
−
|  [https://www.youtestme.com/kb/how-to-create-and-add-a-grading-scale-to-a-test How to define grading scales and passing marks] || Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
 
−
|-
 
−
|  [https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Automated%20Proctoring.pdf YouTestMe GetCertified - Automated Proctoring] || Step-by-step instructions on how to enable automated proctoring mode.
 
 
|-
 
|-
−
|  [https://www.youtube.com/watch?v=VDcuOG7AHX0 YouTestMe GetCertified - Taking Test with Automated Proctoring] || Step-by-step instructions on how to take a test with Automated Proctoring.
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|  [https://www.youtestme.com/kb/test-generator-create-different-versions-od-the-test/ How to create a generated test] || Step-by-step instructions on how to use a test generator to create many different versions of the same test.
 
|-
 
|-
−
|  [https://www.youtestme.com/kb/how-to-create-generated-test How to create generated test] || Step-by-step instructions on how to to use a test generator to create many different versions of the same test.
+
|  [https://www.youtestme.com/kb/how-to-define-grading-scales-and-passing-marks/ How to define grading scales and passing marks] || Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
 
|-
 
|-
−
|  [https://www.youtestme.com/kb/how-to-create-a-test-with-a-demographic-section How to create a test with a demographic section] || Step-by-step instructions on creating a test with a demographic section.
+
|  [https://www.youtube.com/watch?v=4BwoIjuzQAM Automated proctoring] || Step-by-step instructions on how to enable automated proctoring mode.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=q4Jbfam4Bsk YouTestMe GetCertified - How to Enable LockDown Browser] || Instructions on how to secure testing environment within YouTestMe by enabling a LockDown browser during the test creation process.
+
| [https://www.youtube.com/watch?v=kOMubvZMqIY Student's perspective of the test-taking process with automated proctoring] || Step-by-step instructions on how to take a test with Automated Proctoring.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=Utc0r4G9UTU YouTestMe GetCertified - How to Allow Test Retakes]
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| [https://www.youtestme.com/kb/how-to-set-up-report-content-2/ How to set up report content]
−
|| Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available.
 
−
|-
 
−
| [https://www.youtube.com/watch?v=xGejwQDhfMY YouTestMe GetCertified - How to Set Up Report Content]
 
 
|| Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
 
|| Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
 
|-
 
|-
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! Description
 
! Description
 
|-
 
|-
−
|  [https://www.youtestme.com/kb/how-to-create-a-new-question-in-an-existing-question-pool How to create a new question within a question pool] || Step-by-step instructions on how to create a new question pool and add a question to the pool.
+
|  [https://www.youtestme.com/kb/how-to-create-and-store-questions-in-question-pools/ How to create a question pool] || Step-by-step instructions on how to create a new question pool and add a question to the pool.
−
|-
 
−
|  [https://www.youtube.com/watch?v=37thaTIwqfE&ab_channel=YouTestMe YouTestMe GetCertified - How to create Question Pool Manager] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools.
 
−
|-
 
−
| [https://www.youtube.com/watch?v=WqUompofJEY YouTestMe GetCertified - Single Choice Question] || Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
 
−
|-
 
−
| [https://www.youtube.com/watch?v=AO5oK3aUkMY YouTestMe GetCertified - Multiple Choice Question] || Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process.
 
−
|-
 
−
| [https://www.youtube.com/watch?v=z__Xyx-3ZJY YouTestMe GetCertified - True/False Question] || Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process.
 
−
|-
 
−
| [https://www.youtube.com/watch?v=iyLxrfgnwkk YouTestMe GetCertified - Ordering Question] || Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process.
 
−
|-
 
−
| [https://www.youtube.com/watch?v=43cjVvmuiXg YouTestMe GetCertified - Essay Question] || Step-by-step instructions on how to create an essay question type, explanation of its configurations, and a preview of it in a test-taking process.
 
−
|-
 
−
| [https://www.youtube.com/watch?v=utGzmJtI8Us YouTestMe GetCertified – Open-ended Question] || Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
 
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=WG7vl-pJqcQ YouTestMe GetCertified - Matching Question] || Step-by-step instructions on how to create a matching question type, explanation of its configurations, and a preview of it in a test-taking process.
+
| [https://www.youtestme.com/kb/how-to-bulk-import-to-the-question-pool-using-excel-template/ Importing questions through an Excel template] || Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=pe8VxRj0ZtQ YouTestMe GetCertified - Hot Spot Question] || Step-by-step instructions on how to create a hot spot question type, explanation of its configurations, and a preview of it in a test-taking process.
+
|[https://www.youtestme.com/kb/how-to-track-question-statistics/ How to track question statistics]
 +
|Instructions on how to access and examine statistics on questions in the selected question pool.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=ZgQH5UV5G6c YouTestMe GetCertified - Fill in the Blanks Question] || Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
+
|[https://www.youtube.com/watch?v=SxBYK5u-nYM Question types]
 +
|An overview of question types in YouTestMe.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=QX565hlA4lo YouTestMe GetCertified - Matrix Question] || Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process.
+
| [https://www.youtestme.com/kb/the-difference-between-single-choice-and-multiple-choice-questions/ Single choice vs multiple choice questions] || Step-by-step instructions on how to create a single and multiple choice question type, the difference between the two question types and their configurations, and a preview in a test-taking process.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=YC_hfkwH5cQ YouTestMe GetCertified - Branching Questions] || Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response.
+
| [https://www.youtestme.com/kb/how-to-create-open-ended-question/ Open-ended question] || Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=3Q11GFd8jAs YouTestMe GetCertified - Importing Questions with Excel Template] || Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
+
| [https://www.youtestme.com/kb/how-to-create-fill-in-the-blanks-question-type/ Fill in the blanks question] || Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=EsgPVk0wBpE YouTestMe GetCertified - How to Randomize Questions & Answers] || Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.
+
| [https://www.youtestme.com/kb/how-to-use-the-question-and-answer-randomization-option/ How to randomize questions & answers] || Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20How%20to%20Create%20Question%20Groups.pdf YouTestMe GetCertified - Question Groups]
+
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/Pool_Questions_Manual_en.pdf How to fill in the Excel template for each question type] || Instructions on how to fill in the Excel template to upload the questions.
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|| Step-by-step instructions on how to create a question group.
 
 
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! Link
 
! Link
 
! Description
 
! Description
 +
  
 
|-
 
|-
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| [https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be YouTestMe GetCertified - How to Change and Reset the Password] || Step-by-step instructions on how to change and reset the personal password and change other user's password.
+
| [https://www.youtestme.com/kb/how-to-white-label-application/ How to white label the application] || Instructions on how to change the application theme (interface colors) and the appearance of the login page, set your logo and favicon, customize both in-app and email notifications and configure your link.
 
|-
 
|-
−
|  [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding How to change application theme and branding] || Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
+
|  [https://www.youtestme.com/kb/how-to-configure-mail-server-settings/ How to configure mail server settings] || Instructions on how to configure mail server settings.
 
|-
 
|-
−
| [https://www.youtestme.com/kb/how-to-configure-mail-server How to configure mail server settings] || Instructions on how to configure mail server settings.
+
| [https://www.youtestme.com/kb/how-to-configure-email-and-application-notifications/ How to configure notifications]
−
|-
 
−
| [https://www.youtube.com/watch?v=vw37vS8EJug YouTestMe GetCertified - How to Configure Notifications]
 
 
|| Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
 
|| Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=snF4pIV9ViU YouTestMe GetCertified - How to Set Up Support Contact]
+
| [https://www.youtestme.com/kb/how-to-set-up-support-contact/ How to set up support contact]
 
|| Instructions on how to set up the procedure for contacting support from the application and customize the contact form.
 
|| Instructions on how to set up the procedure for contacting support from the application and customize the contact form.
 
|-
 
|-
−
||[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Modules/OpenID%20Connect%20SSO/Open%20ID%20Article%20data.pdf How to Configure OpenID Connect] || Instructions on how to configure an OpenID Connect integration.
 
 
|}
 
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! Description
 
! Description
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=pyVW47-4mrc YouTestMe GetCertified - Report Builder]
+
|[https://www.youtube.com/watch?v=QcjsluSEufM Reports overview]
 +
|One-minute overview of the reports in YouTestMe GetCertified.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-access-and-use-predefined-reports/ How to access and use predefined reports]
 +
|Instructions on how to access and use predefined reports to see organized and aggregated information from the database.
 +
|-
 +
| [https://www.youtube.com/watch?v=d4F6-3kyxo4 Report builder]
 
|| Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
 
|| Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
−
 
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=KQ0I3QfCAwk YouTestMe GetCertified - How to Schedule Reports]
+
| [https://www.youtestme.com/kb/how-to-schedule-reports/ How to schedule reports]
 
|| Step-by-step instructions on how to schedule automated report sending by email at specified times.
 
|| Step-by-step instructions on how to schedule automated report sending by email at specified times.
−
|-
 
−
| [https://www.youtube.com/watch?v=YB9BNnvUwWA YouTestMe GetCertified - How to Track Login and Logout Activites]
 
−
|| Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel file.
 
 
|-
 
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|}
 
|}

Latest revision as of 18:30, 14 September 2023

Customer Support Contact Information

Email Address: support@youtestme.com

Important links

Link to Official GetCertified instance: https://navan.youtestme.com/

Instructions for using YouTestMe GetCertified

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Link Description
Getting Started with YouTestMe GetCertified This document aims to provide the complete guide to getting started with YouTestMe GetCertified and

recommendations for the best use cases, enabling you to easily organize the whole testing process.

Users

Link Description
Roles and permissions Explanation of the roles and permissions, default system roles with their different levels of access, and step-by-step instructions on creating a new role with custom permissions.
User groups A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
How to assign a manager to a user group Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
How to bulk import users Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.

Tests

Link Description
How to create a test with sections Step-by-step explanation on how to create a test with test sections.
How to create a generated test Step-by-step instructions on how to use a test generator to create many different versions of the same test.
How to define grading scales and passing marks Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
Automated proctoring Step-by-step instructions on how to enable automated proctoring mode.
Student's perspective of the test-taking process with automated proctoring Step-by-step instructions on how to take a test with Automated Proctoring.
How to set up report content Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.

Questions

Link Description
How to create a question pool Step-by-step instructions on how to create a new question pool and add a question to the pool.
Importing questions through an Excel template Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
How to track question statistics Instructions on how to access and examine statistics on questions in the selected question pool.
Question types An overview of question types in YouTestMe.
Single choice vs multiple choice questions Step-by-step instructions on how to create a single and multiple choice question type, the difference between the two question types and their configurations, and a preview in a test-taking process.
Open-ended question Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
Fill in the blanks question Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
How to randomize questions & answers Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.
How to fill in the Excel template for each question type Instructions on how to fill in the Excel template to upload the questions.

System

Link Description


How to white label the application Instructions on how to change the application theme (interface colors) and the appearance of the login page, set your logo and favicon, customize both in-app and email notifications and configure your link.
How to configure mail server settings Instructions on how to configure mail server settings.
How to configure notifications Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
How to set up support contact Instructions on how to set up the procedure for contacting support from the application and customize the contact form.

Reporting

Link Description
Reports overview One-minute overview of the reports in YouTestMe GetCertified.
How to access and use predefined reports Instructions on how to access and use predefined reports to see organized and aggregated information from the database.
Report builder Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
How to schedule reports Step-by-step instructions on how to schedule automated report sending by email at specified times.
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