Difference between revisions of "LAT Help Center"
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Revision as of 18:40, 28 July 2022
Customer support contact information
| Phone: | +1 888 418 1718 and +1 647 558 6017 |
| Email Address: | support@youtestme.com |
Important links
| Link to the production environment: | https://lat.youtestme.com |
| Link to the sandbox environment (for the UAT): | https://lat-sandbox.youtestme.com |
Terminology
| YouTestMe Term | Term | Description |
|---|---|---|
| Matrix question | Kprim choice | Questions represented in a grid format. The rows present the questions, and the columns offer a set of predefined answer choices that apply to each question in the row.. |
| Hot Spot question | Mark errors, Imagemap | Users are required to mark "spots" on an image as an answer. |
| Fill in the blanks question | Cloze question, Name terms | Users need to fill in the sentences' missing parts. Grade this question manually or create offered answers in the drop-down form, which can be automatically graded.. |
| Open-ended question | Numerical answer, Formula question | Blank space needs to be filled with the correct answer that the system will automatically compare with the predefined correct answer.. |
| Ordering question | Arrangement question | Users need to rearrange answers into the correct order. |
| Matching question | Mapping question | Users have to pair objects on the left with the objects on the right side. |
Standard instructional materials
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
Getting started with YouTestMe
| Link | Description |
|---|---|
| Getting started with YouTestMe GetCertified | Aims to provide the complete guide to getting started with YouTestMe and recommendations for the best use cases, enabling clients to organize the whole testing process easily. |
| Application overview | One-minute overview of the main modules in YouTestMe GetCertified 10.0 |
| Naming conventions | Rules for naming components in YouTestMe GetCertified |
Users
Follow the steps below to explore this module.
| Steps | Link | Description | Type |
|---|---|---|---|
| 1 | Roles and permissions | Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. | Video |
| 2 | How to create user group manager | Instructions on creating a role in the application that has permission to access, create, and/or manage user groups. | Video |
| 3 | How to bulk import users | Explanation of how to import multiple users at once using an Excel template. | Article |
| 4 | User groups | A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics. | Video |
Tests
Follow the steps below to explore this module.
| Steps | Link | Description | Type |
|---|---|---|---|
| 4 | How to predefine feedback to answers | Instructions on how to provide candidates feedback to selected answers that will be displayed during the test-taking process. | Video |
| 5 | How to set up report content | Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers. | Video |
| 6 | How to define grading scales and passing marks | Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one. | Video |
| 7 | Test-taking process | Candidate's perspective of the Test-taking Process and quick overview of all question types. | Video |
| 8 | Multilingual tests | Instructions on how to create different language versions for each question, distribute multilingual tests, and allow candidates to take the test in the preferred language. | Video |
Questions and question Pools
Follow the steps below to explore this module.
| Steps | Link | Description | Type |
|---|---|---|---|
| 1 | Question pools | In this video, you will learn about question pool functionalities and 10 question types supported by YouTestMe GetCertified. | Video |
| 2 | How to create question pool manager | Additional user-defined fields attached to exam questions in order to search for questions containing word(s) in these fields. | Video |
| 3 | Question tags | Explanation of question tags, instructions on how to add them through question pools, and how to filter them in question pools later by the tags they contain. | Video |
| 4 | Single choice question | Instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 5 | Multiple choice question | Instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 6 | True/False question | Instructions on creating a true/false question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 7 | Ordering (Arrangement) question | Instructions on how to create ordering question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 8 | Essay question | Instructions on how to create essay question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 9 | Open-ended (Numerical answer, Formula) question | Instructions on creating open-ended question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 10 | Matching (Mapping) question | Instructions on how to create matching question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 11 | Hot spot (Mark errors, Imagemap) question | Instructions on how to create hot spot question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 12 | Fill in the blanks (Cloze question, Name terms) question | Instructions on how to create fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 13 | Matrix (Kprim choice) question | Instructions on how to create matrix question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 14 | Branching questions | Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response. | Video |
| 15 | How to randomize questions & answers | Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator. | Video |
| 16 | Collaborative Content Management (Questions) | Demonstration of two ways of collaborative content management (of questions and question pools) in YouTestMe GetCertified. | Video |
| 17 | How to create custom question properties | This article explains how to create custom question properties that can be used when creating questions. | Article |
| 18 | How to create dropdown type of custom question property | This article explains how to create a custom question property (dropdown type) that can be used when creating questions. | Article |
Reporting
| Link | Description | Type |
|---|---|---|
| YouTestMe GetCertified 10.0 - Reports Overview | A quick overview of reporting module that contains over 40 types of Predefined Reports, sophisticated Report Builder, the system for scheduling reports, and a section for the most important ones. | Video |
| YouTestMe GetCertified 10.0 - Report Builder | Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters. | Video |
| How to access and use predefined reports | Step-by-step instructions on how to access and use predefined reports to see organized and aggregated information from the database. Usually, reports are displayed in a tabular format, but some of them have additional graphical representations. | Article |
| YouTestMe GetCertified 10.0 - How to Schedule Reports | Step-by-step instructions on how to schedule automated report sending by email at specified times. | Video |
| YouTestMe GetCertified 10.0 - How to Track Login and Logout Activites | Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel files. | Video |
System
| Link | Description | Type |
|---|---|---|
| How to change application theme and branding | Instructions on how to change application theme, the appearance of the login page, logo, and favicon. | Video |
| How to configure notifications | Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events. | Video |
| How to change and reset the password | Instructions on how to change and reset the personal password and change other user's passwords. | Video |
| How to set up SSO configuration | Instructions on how to set up SSO configuration. GetCertified can act as a Service Provider through the SAML 2.0 protocol, which allows the exchange of authorization data with an Identity Provider. | Article |
| How to integrate YouTestMe GetCertified with your LMS | This article will explain how to integrate YouTestMe GetCertified with your LMS. | Article |
| Communication with LRS via xAPI | Step-by-step instructions on how to set up integration with any Learning Record Store (LRS) to transfer data from YouTestMe GetCertified. | Video |
| API Development Portal | This documentation provides you with GetCertified REST API endpoint requirements, sample JSON, request parameters, and response content. | Link |
| Job Scheduler | Job scheduling system of YouTestMe GetCertified controls unattended background program execution of jobs, whereas a job represents a work unit. Learn how to schedule jobs to run at specified time intervals, automate import, export, or any communication between YouTestMe GetCertified and external systems or processes within the YouTestMe system. |
Video |
| How to customize interface application text | This article explains how to use the language bundles feature to customize interface application text. | Link |
Data Migration
| Link | Description | Type |
|---|---|---|
| Migrating and Importing QTI Package | How to migrate and import QTI package. | Article |
| QTI Question Importer | How to create a question pool and import questions using YouTestMe QTI importer. | Video |
| QTI Question Importer | How to create a question pool and import questions using YouTestMe QTI importer. | Article |
| Swiss Importer | How to import multiple question pools from an Excel file into the YouTestMe GetCertified. | Article |
| LTI Integration | How to connect the YouTestMe test to the ILIAS, start the test from ILIAS course, and review the grade sent from YouTestMe. | Article |
Development cycle 1
NOTE: Please use the following environment for the user acceptance testing (UAT): https://lat-sandbox.youtestme.com/
Taxonomies and Test Generator
| Req # | Requirement | TrackSpace | Instructions |
|---|---|---|---|
| 71 | Create hierarchically organized values of a single custom question property. | LATTAS-517 | Article |
| 69 | Define an unlimited number of custom question properties. | ||
| 68 | Adding the option to create custom question properties on the Question pools page. | LATTAS-519 | |
| 70 | Associate more than 1 value with a single question: For example, for the Phase field, you will be able to select T1 and T2a and T2b and T3. | ||
| 67 | Including custom properties in test generator as criteria for generating tests. | LATTAS-520 | |
| 67 | Using question pools as Learning topics. | LATTAS-593 | Article |
| UAT | The mechanism for checking the test generator rules before editing questions in question pools. | LATTAS-605 | Article |
Bug fixes
| Req # | Requirement | TrackSpace | Instructions |
|---|---|---|---|
| 8 | Error hint from question upload not correct: If a cell in the Excel file is empty but should contain data, the error message does not indicate the correct cell. For example, in the attached Excel file the cell 4B is empty, but the error message indicates cell 4C. |
LATTAS-528 | |
| 11 | Improving the caption on the Import from Excel button: When clicking the Import from Excel button in the Question pools page and then selecting a valid Excel file with questions/answers according to the YTM specification, an error "Excel file not found" is displayed, and no question pool is created. If the function triggered by the button is not what it says, either the caption should be changed, or the functionality should be corrected to adapt to the button caption. |
LATTAS-534 | |
| 23 | Review test results within a defined time period. | LATTAS-531 | |
| 26 | Displaying the passing mark in the personal report. | LATTAS-530 | |
| 28 | The "Waiting for report" message needs to appear at the appropriate time. | LATTAS-535 | |
| 49 | Refreshing the page after the import of a question pool. | LATTAS-529 | |
| 53 | Lookup test results of previous test run | LATTAS-553 |
LTI
| Req # | Requirement | TrackSpace | Instructions |
|---|---|---|---|
| 2 | Tests can be called from the LMS, e.g., via an LTI interface | LATTAS-556 | Article |
| 13 | Allowing continuation after an interruption of a test started | ||
| 14 | Allowing breaks/continuation with tests started |
Importers
| Req # | Requirement | TrackSpace | Instructions |
|---|---|---|---|
| 3 | QTI-based importer for questions | LATTAS-564 | Article |
| 4 | Custom Excel-based importer for questions and question pools | LATTAS-566 | Article |
| 72 | The Excel template used for bulk importing questions - additional column | LATTAS-561 | Article |
Clarifications
| Req # | Requirement | TrackSpace | Instructions |
|---|---|---|---|
| 17 | Manual adjustment on results | LATTAS-395 | Article |
| 18 | Possibility to hide the report after finishing the test | LATTAS-397 | Article |
| 42 | Restoring system text snippets to the original state | LATTAS-418 | Article |
Resources
| Requirement | Description | Resource |
|---|---|---|
| 3 | Download and use the following file when migrating data from ILIAS to YouTestMe GetCertified. | DTD File |
| 4 | Download and use the following files for easier testing of requirement #4. | Sample 1 |
| 8 | Download and use the following file for easier testing of requirement #8. By importing this file, you will trigger the required error. | File |
| 11 | Download and use the following file for easier testing of requirement #11. By importing this files, you will trigger the necessary messages. | Sample 1 |
Development cycle 2
NOTE: Please use the following environment for the user acceptance testing (UAT): https://lat-sandbox.youtestme.com/
OpenID Connect SSO
| Req # | Requirement | TrackSpace | Instructions |
|---|---|---|---|
| 1 | OpendID SSO | LATTAS-641 | Article |
Student screens
| Req # | Requirement | TrackSpace
|
|---|---|---|
| 27 | Student's screens need to be fully optimized - Mobile phone | LATTAS-648 |
| 27 | Student's screens need to be fully optimized - Tables | LATTAS-654 |
| 27 | Student's screens need to be fully optimized - Standard screen sizes | LATTAS-655 |
Bug fix
| Req # | Requirement | TrackSpace |
|---|---|---|
| N/A | The notification message is shown only shortly when moving questions from one pool to another | LATTAS-621 |
Retake attempt via LTI
| Req # | Requirement | TrackSpace | Instructions |
|---|---|---|---|
| N/A | Retake attempt via LTI | LATTAS-660 | Article |
Development cycle 3
NOTE: Please use the following environment for the user acceptance testing (UAT): https://lat-sandbox.youtestme.com/
| Req # | Requirement | TrackSpace | Instructions |
|---|---|---|---|
| 5 | Information presented to the students | LATTAS-733 | Article |
| 7 | Enabling zooming the pictures in and out, and not only displaying them in their original size | LATTAS-736 | [ Article] |
| 10 | A field where the student can write down feedback to a specific question | ||
| 24 | Special scenarios for importing questions using Excel in SWISS format | ||
| 31 | Custom e-mail invitation for tests | ||
| 32 | After reading and parsing the QTI file, the user should be presented with all the questions contained therein and then given the opportunity to select the questions that are to be imported | ||
| 35 | The option to comment on the changes applied to a test | LATTAS-718 | Article |
| 45 | When creating a new question property, the custom types should be displayed in the drop-down list in ascending sort order by name | LATTAS-722 | Article |
| 51 | Possibility to mark questions where the mark does not disappear once the test is finished to help the student review these questions later | ||
| 52 | An "individual" evaluation with the possibility to define whether this question is easy, medium, or difficult for the student him-/herself | ||
| 74 | Adding the Comments field in the question changelog | ||
| 75 | Adding the Revert / Preview options in the question changelog |
Training
Instructional matrial regarding topics that have been covered in the Lufthansa training sessions could be found in the links listed in the tables below.
Overview of the application
| Link | Description | Type |
|---|---|---|
| Lufthansa training session - DAY 1 | Overview of the basic workflow in the YouTestMe GetCertified Application | Video |
| Getting started with YouTestMe GetCertified | Aims to provide the complete guide to getting started with YouTestMe and recommendations for the best use cases, enabling clients to organize the whole testing process easily. | Article |
| Application overview | One-minute overview of the main modules in YouTestMe GetCertified 10.0 | Video |
| Naming conventions | Rules for naming components in YouTestMe GetCertified | Article |
| Roles and permissions | Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. | Video |
| How to create a test using test generator | Instructions on how to to use a test generator to create a number of different versions of the same test. | Video |
| YouTestMe GetCertified 10.0 - Reports Overview | A quick overview of reporting module that contains over 40 types of Predefined Reports, sophisticated Report Builder, the system for scheduling reports, and a section for the most important ones. | Video |
| How to change application theme and branding | Instructions on how to change application theme, the appearance of the login page, logo, and favicon. | Video |
| How to configure notifications | Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events. | Video |
Taxonomies
| Link | Description | Type |
|---|---|---|
| Lufthansa training session - DAY 2 | It ims to explain how to generate tests based on question categories you previously created and assigned to the test questions. | Video |
| How to generate tests based on question categories with YouTestMe GetCertified | Aims to expalin how to generate tests based on question categories you previously created and assigned to the test questions | Article |
Question pools
| Link | Description | Type |
|---|---|---|
| Lufthansa training session - DAY 3 | It aims to explain question pool functionality and confirguration of all question types. | Video |
| Question pools | In this video, you will learn about question pool functionalities and 10 question types supported by YouTestMe GetCertified. | Video |
| Question tags | Explanation of question tags, instructions on how to add them through question pools, and how to filter them in question pools later by the tags they contain. | Video |
| Single choice question | Instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| Multiple choice question | Instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| True/False question | Instructions on creating a true/false question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| Ordering (Arrangement) question | Instructions on how to create ordering question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| Essay question | Instructions on how to create essay question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| Open-ended (Numerical answer, Formula) question | Instructions on creating open-ended question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| Matching (Mapping) question | Instructions on how to create matching question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| Hot spot (Mark errors, Imagemap) question | Instructions on how to create hot spot question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| Fill in the blanks (Cloze question, Name terms) question | Instructions on how to create fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| Matrix (Kprim choice) question | Instructions on how to create matrix question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
Question importers
| Link | Description | Type |
|---|---|---|
| Lufthansa training session - DAY 4 | It aims to explain the question importers. | Video |
| How to migrate and import QTI package into YTM | QTI-based importer for questions. | Article |
| How to import questions pools with additional custom columns using an Excel file | Custom Excel-based importer for questions and question pools. | Article |
| How to import questions with additional category values using Excel file | The Excel template used for bulk importing questions - additional column | Article |
Test creation, testing sessions and users
| Link | Description | Type |
|---|---|---|
| Lufthansa training session - DAY 5 | It aims to explain test creeation process, testing sessions and users. | Video |
| Creating a simple test | Explanation on how to create a simple test without sections and assign candidates to it. | Video |
| Creating a test with sections | Explanation on how to create a test with sections that can represent different areas of knowledge. | Video |
| How to create a test using test generator | Instructions on how to to use a test generator to create a number of different versions of the same test. | Video |
| How to edit published test settings in the genereted test | It aims to explain how to edit settings in the draft and published version of the test. | Article |
| Roles and permissions | Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. | Video |
| How to create user group manager | Instructions on creating a role in the application that has permission to access, create, and/or manage user groups. | Video |
| How to bulk import users | Explanation of how to import multiple users at once using an Excel template. | Article |
| User groups | A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics. | Video |
LTI Integration and Test-taking process
| Link | Description | Type |
|---|---|---|
| Lufthansa training session - DAY 6 | It aims to explain LTI Integration and test-taking process. | Video |
| How to predefine feedback to answers | Instructions on how to provide candidates feedback to selected answers that will be displayed during the test-taking process. | Video |
| How to set up report content | Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers. | Video |
| How to define grading scales and passing marks | Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one. | Video |
| Test-taking process | Candidate's perspective of the Test-taking Process and quick overview of all question types. | Video |
| Multilingual tests | Instructions on how to create different language versions for each question, distribute multilingual tests, and allow candidates to take the test in the preferred language. | Video |
| LTI Integration | How to connect the YouTestMe test to the ILIAS, start the test from ILIAS course, and review the grade sent from YouTestMe. | Article |
Reporting
| Link | Description | Type |
|---|---|---|
| Lufthansa training session - DAY 7 | It aims to explain LTI Integration and test-taking process. | Video |
| YouTestMe GetCertified 10.0 - Reports Overview | A quick overview of reporting module that contains over 40 types of Predefined Reports, sophisticated Report Builder, the system for scheduling reports, and a section for the most important ones. | Video |
| YouTestMe GetCertified 10.0 - Report Builder | Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters. | Video |
| How to access and use predefined reports | Step-by-step instructions on how to access and use predefined reports to see organized and aggregated information from the database. Usually, reports are displayed in a tabular format, but some of them have additional graphical representations. | Article |
| YouTestMe GetCertified 10.0 - How to Schedule Reports | Step-by-step instructions on how to schedule automated report sending by email at specified times. | Video |
| YouTestMe GetCertified 10.0 - How to Track Login and Logout Activites | Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel files. | Video |
Recovring topics from the previous training lessons (after UAT analyses)
| Link | Description | Type |
|---|---|---|
| Lufthansa training session - DAY 8 | It aims to recover topics from the previous training lessons (after UAT analyses) | Video |
| How to bulk import questions to the question pool using an Excel file | Instructions on how to import questions into the question pool quickly and efficiently using a predefined YTM Excel format | Article |
| How to create generated tests that contain questions with the Scoring method "By answer weight" | Instructions on how to create generated tests that contain questions with the Scoring method "By answer weight" | Article |
| How to customize personal report settings | Instructions on how to customize personal report settings for the desired tests. You can customize the report content visible to candidates taking the test. | Article |
| How to edit published test settings | Instructions on how to edit published test settings, add new questions, or delete existing ones, change the passing mark for the test and preview all the changes. | Article |