Difference between revisions of "OscarEdu"

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=Customer support contact information=
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=Customer Support Contact Information=
  
 
{|class="wikitable"
 
{|class="wikitable"
  
 
|-
 
|-
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|| '''Phone:''' || +1 888 418 1718
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|| '''Email Address:''' || support@youtestme.com
 +
|}
 +
 
 +
= Test-taking Instructions for March 4 Session =
 +
{| class="wikitable"
 +
|+
 +
!Link
 +
!Description
 +
|-
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|'''[https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/OscarEdu/Test-taking%20Instructions%20for%20March%204%20Session/Test%20Taking%20Guide%20for%20March%204%20Session.pdf Test-taking guide]'''
 +
|This document will provide you with a comprehensive overview of the entire test-taking process, including the requirements for a successful testing session, receiving test instructions, accessing the platform, starting the test, attempting the test, and logging out from the platform.
 +
|-
 +
|'''[https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/OscarEdu/Test-taking%20Instructions%20for%20March%204%20Session/TeenEagle%20Online%20Exam%20FAQ.pdf Test-taking process - Frequently Asked Questions]'''
 +
|This document has been created to provide students with the answers to some of the most common questions and concerns related to taking tests.
 +
|}
 +
= Accessing Certificates Instructions =
 +
{| class="wikitable"
 +
|+
 +
!Link
 +
!Description
 +
|-
 +
|'''[https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/OscarEdu/Accessing%20Certificates%20Guide.pdf Accessing certificates guide for students]'''
 +
|This guide will take you through the process of accessing your test results and downloading your certificate in a clear and easy-to-follow manner. You'll have a complete understanding of the steps involved, so you can quickly and easily access your results and certificate.
 +
|-
 +
|'''[https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/OscarEdu/Accessing%20Certificates%20Guide%20-%20Teachers.pdf Accessing certificates guide for teachers]'''
 +
|This guide will provide you with a comprehensive overview of the process of accessing students' results and downloading their certificates. You will also find instructions on how to access and download your own certificate.
 +
|-
 +
|'''[https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/OscarEdu/Accessing%20certificates%20-%20Frequently%20Asked%20Questions.pdf Accessing certificates - Frequently Asked Questions]'''
 +
|This document has been created to provide students with the answers to some of the most common questions and concerns related to access certificates.
 +
|}
 +
 
 +
=Test-taking Instructions=
 +
{| class="wikitable"
 +
|+
 +
!Link
 +
!Description
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/OscarEdu/Test%20Taking%20Guide.pdf '''Test-taking guide''']
 +
|This document will provide you with a comprehensive overview of the entire test-taking process, including the requirements for a successful testing session, receiving test instructions, accessing the platform, starting the test, attempting the test, and logging out from the platform.
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/OscarEdu/TeenEagle%20Online%20Exam%20FAQ.pdf '''Test-taking process - Frequently Asked Questions''']
 +
|This document has been created to provide students with the answers to some of the most common questions and concerns related to taking tests.
 +
|}
 +
 
 +
= UAT Instructional Materials =
 +
== August 1, 2023 - UAT ==
 +
{| class="wikitable"
 +
|+
 +
!#
 +
!Requirement
 +
!Link
 +
!UAT Feedback
 +
|-
 +
|#37
 +
|The system should notify the users 1 day before the Announcement of the results (student and teacher)
 +
|[https://www.youtestme.com/kb/sending-group-email-notifications-to-all-test-candidates/ Article]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|-
 +
|#106
 +
|System can allow us to use Coupon/Discount Codes (Codes can be generated in bulk or separately. Also, we can set a deadline for them or make them unlimited. Codes should be able to assign as a percentile or fixed amount.)
 +
|[https://www.youtestme.com/kb/how-to-generate-free-test-coupons/ Article]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|-
 +
| rowspan="5" |#107
 +
|The system should send an invoice/receipt to the user after payment. - How to set up e-commerce
 +
|[https://www.youtestme.com/kb/how-to-set-up-e-commerce/ Article]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|-
 +
|The system should send an invoice/receipt to the user after payment. - How to set up different payment methods in Stripe
 +
|[https://www.youtestme.com/kb/how-to-setup-payment-methods-for-sessions/ Article]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|-
 +
|The system should send an invoice/receipt to the user after payment. - How to organize an exam booking with e-commerce
 +
|[https://www.youtestme.com/kb/how-to-organize-an-exam-booking-with-e-commerce/ Article]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|-
 +
|The system should send an invoice/receipt to the user after payment. - How to purchase the exam session
 +
|[https://www.youtestme.com/kb/how-to-purchase-book-cancel-or-reschedule-exam-session/ Article]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|-
 +
|The system should send an invoice/receipt to the user after payment. - How to see the payment log report
 +
|[https://www.youtestme.com/kb/how-to-identify-all-candidates-who-purchased-testing-session/ Article]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|}
 +
 
 +
== August 15, 2023 - UAT ==
 +
{| class="wikitable"
 +
|+
 +
!#
 +
!Requirement
 +
!Link
 +
!UAT Feedback
 +
|-
 +
| rowspan="2" |#19
 +
|Percentile of each question & Labeling each question - Leverage Custom Question Properties for Question Labeling and Reporting
 +
|[https://www.youtestme.com/kb/how-to-leverage-custom-question-properties-for-question-labeling-and-reporting/ Article]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|-
 +
|Percentile of each question & Labeling each question - Conduct Item Analysis through YouTestMe GetCertified
 +
|[https://www.youtestme.com/kb/how-to-conduct-item-analysis-through-youtestme-getcertified/ Article]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|-
 +
|#24
 +
|Competition in 4 categories (Listening, Writing, Speaking, and Knowledge Quiz)
 +
|[https://nextcloud.youtestme.com/index.php/s/d58gDK3EEiW867i Video]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|-
 +
|#32
 +
|The system should notify the users after registering for an Online Exam or Global Finals (student, teacher, and parent)
 +
|[https://www.youtestme.com/kb/how-booking-and-cancellation-notifications-appear-to-student/ Article]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|-
 +
|#34
 +
|The system should notify the users 1 day before an Online Exam (student and teacher)
 +
|[https://www.youtestme.com/kb/how-to-set-automatic-upcoming-sessions-reminder/ Article]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|}
 +
 
 +
== September 1, 2023 - UAT ==
 +
{| class="wikitable"
 +
|+
 +
!#
 +
!Requirement
 +
!Link
 +
!UAT Feedback
 +
|-
 +
|#18
 +
|After finishing an Online Exam students should see the basic exam information
 +
|[https://www.youtestme.com/kb/how-to-set-test-completion-message/ Article]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|-
 +
|#110
 +
|Partner on the different commission rates - Part 1
 +
|[https://nextcloud.youtestme.com/index.php/s/3w9A38GEk9ryWfq Video]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|}
 +
 
 +
=September 15, 2023 - UAT=
 +
{| class="wikitable"
 +
|+
 +
!#
 +
!Requirement
 +
!Link
 +
!UAT Feedback
 +
|-
 +
|#36
 +
|After finishing an Online Exam (student, parent )
 +
|[https://www.youtestme.com/kb/email-confirmation-once-the-test-is-finished/ Article]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|-
 +
|#110
 +
|Partner on the different commission rates - Part 2
 +
|[https://nextcloud.youtestme.com/index.php/s/qAss9fMqaoQoZE2 Video]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|-
 +
|#6
 +
|Students should register and buy the Exam Session(s) they want.
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/OscarEdu/Req%20%236%20-%20Students%20should%20register%20and%20buy%20the%20Exam%20Session(s)%20they%20want.pdf Article]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|-
 +
|n/a
 +
|How to create fancy email notifications
 +
|[https://www.youtestme.com/kb/how-to-make-custom-html-email-notifications/ Article]
 +
|[https://docs.google.com/spreadsheets/d/1xesaaNId7SJBSElfzZTWjm_5YHkgQlQD7YuwgQj6yVs/edit?usp=sharing UAT Feedback]
 +
|}
 +
 
 +
=Instructions for using YouTestMe GetCertified=
 +
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
 +
{| class="wikitable"
 +
|+
 +
!Link
 +
!Description
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Procedures/Support%20Procedures/Getting%20Started%20with%20YouTestMe%20GetCertified.pdf Getting Started with YouTestMe GetCertified]
 +
|This document aims to provide the complete guide to getting started with YouTestMe GetCertified and
 +
recommendations for the best use cases, enabling you to easily organize the whole testing process.
 +
|}
 +
===Users===
 +
{| class="wikitable"
 +
!Link
 +
!Description
 +
|-
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-assign-default-user-roles-and-create-new-custom-roles/ Roles and Permissions]||Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
 +
|-
 +
|'''[https://www.youtube.com/watch?v=ynNrb3SXFIg User Groups]'''||A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
 +
|-
 +
|[https://www.youtube.com/watch?v=qdoi4UtUkE0&ab_channel=YouTestMe How to create User Group Manager]||Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
 +
|-
 +
|[https://www.youtube.com/watch?v=n_awL3vbLEc '''How to Create Custom User Properties''']
 +
|Step-by-step instructions on how to create up to five user properties if you need to collect additional data about your users.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-bulk-import-users-with-an-excel-template/ '''How to bulk import users''']||Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
 +
|-
 +
|[https://www.youtube.com/watch?v=LCHE0YyrsOQ How to Change User's Status]||Instructions on how to change a user’s status to active, locked, suspended, or deactivated.
 +
|-
 +
|'''[https://www.youtube.com/watch?v=116ivo0CznQ How to Approve Registration Request]'''||Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users.
 +
|-
 +
|[https://www.youtube.com/watch?v=qBLYks4QIqU '''How to Create Custom User Properties''']
 +
||Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-enable-updating-user-profile-information-before-the-test-taking How to enable updating user profile information before the test-taking]||Step-by-step instructions on how to enable updating user profile information before the test-taking.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-self-register-with-or-without-managers-approval// How to register when the Self-registration module is enabled]||Step-by-step instructions on how to self-register into the application.
 +
|}
 +
===Tests===
 +
{| class="wikitable"
 +
!Link
 +
!Description
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-create-a-simple-test-without-sections/ '''How to create a simple test''']||Step-by-step instructions on how to create a simple test without sections.
 +
|-
 +
|[https://www.youtestme.com/kb/v11-how-to-customize-test-instructions-dialog/ '''How to customize test instructions dialog''']
 +
|This article explains how to customize the test instructions dialog from the beginning of the test.
 +
|-
 +
|[https://www.youtube.com/watch?v=k8OI1rvnxdM '''How to Randomize Questions & Answers''']
 +
|Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using test generator.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-create-test-with-sections/ How to create a test with sections]||Step-by-step explanation on how to create a test with test sections.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-define-grading-scales-and-passing-marks/ '''How to define grading scales and passing marks''']||Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
 +
|-
 +
|'''[https://www.youtestme.com/kb/how-to-hide-results-from-candidates-before-manager-approval/ How to hide results before manager approval and publish on request]'''
 +
|This article explains how to prevent a candidate from seeing test results until the test manager approves them.
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Automated%20Proctoring.pdf Automated Proctoring]||Step-by-step instructions on how to enable automated proctoring mode.
 +
|-
 +
|[https://www.youtube.com/watch?v=VDcuOG7AHX0 Taking Test with Automated Proctoring]||Step-by-step instructions on how to take a test with Automated Proctoring.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-create-a-test-with-a-demographic-section How to create a test with a demographic section]||Step-by-step instructions on creating a test with a demographic section.
 +
|-
 +
|[https://www.youtube.com/watch?v=q4Jbfam4Bsk How to Enable LockDown Browser]||Instructions on how to secure testing environment within YouTestMe by enabling a LockDown browser during the test creation process.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-allow-test-retakes/ '''How to Allow Test Retakes''']
 +
||Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-set-up-report-content-2/ How to Set Up Report Content]
 +
||Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-create-a-training-course-with-existing-and-ad-hoc-tests-2/ How To Create Training Course With Existing Or Ad-Hoc Tests]
 +
||Instructions on creating training courses with existing or Ad-Hoc tests.
 +
|-
 +
|[https://www.youtestme.com/kb/v11-how-to-add-step-to-a-training-course/ How To Add Step To A Training Course]
 +
||Instructions on adding a step, test, and multimedia files to a training course.
 +
|-
 +
|[https://www.youtestme.com/kb/v11-how-to-use-notes/ How to use notes during the test]
 +
|Instructions on how to use notes during the test-taking process.
 +
|}
 +
===Questions===
 +
{| class="wikitable"
 +
!Link
 +
!Description
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-create-and-add-questions-to-a-test/ How to create a new question within a question pool]||Step-by-step instructions on how to create a new question pool and add a question to the pool.
 +
|-
 +
|[https://www.youtube.com/watch?v=iZnT_CEcegE&list=PLNr69myqMnd9sE2djpxCvSTJhGfh7oFKx '''Question Pools''']||Question pools represent a collection of stored questions for repeated use and usually refer to the specific subject area. In this video, you will learn about question pool functionalities and 10 question types supported by YouTestMe GetCertified.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-create-a-single-choice-question-2/ Single choice question]||Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-create-multiple-choice-questions/ Multiple choice question]||Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations and a preview of it in a test-taking process.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-create-true-false-question-2/ True/False question]||Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-create-ordering-question-2/ Ordering question]||Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process.
 +
|-
 +
|[https://www.youtube.com/watch?v=43cjVvmuiXg Essay question]||Step-by-step instructions on how to create an essay question type, explanation of its configurations, and a preview of it in a test-taking process.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-create-open-ended-question-2/ Open-ended question]||Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
 +
|-
 +
| [https://www.youtube.com/watch?v=WG7vl-pJqcQ Matching question]||Step-by-step instructions on how to create a matching question type, explanation of its configurations, and a preview of it in a test-taking process.
 +
|-
 +
|[https://www.youtube.com/watch?v=pe8VxRj0ZtQ Hot Spot question]||Step-by-step instructions on how to create a hot spot question type, explanation of its configurations, and a preview of it in a test-taking process.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-create-fill-in-the-blanks-question-type-2/ Fill in the blanks question]||Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-create-matrix-questions-2/ Matrix question]||Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process.
 +
|-
 +
|[https://www.youtube.com/watch?v=YC_hfkwH5cQ Branching questions]||Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response.
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/Lufthansa/PDF/2021-08-10%20How%20to%20create%20custom%20question%20properties.pdf '''How to create custom question properties''']
 +
|This article explains how to create custom question properties that can be used when creating questions.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-bulk-import-questions-to-the-question-pool-using-an-excel-file/ '''Importing questions with Excel template''']||Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20How%20to%20Create%20Question%20Groups.pdf Question groups]
 +
||Step-by-step instructions on how to create a question group.
 +
|-
 +
|}
 +
===System===
 +
{| class="wikitable"
 +
!Link
 +
!Description
 +
|-
 +
|[https://www.youtube.com/watch?v=ZSqmmbjACMg '''Login and Homepage''']
 +
|Quick overview of login and registration panel, language preferences, application instructions, quick actions, and main menu content.
 +
|-
 +
|[https://www.youtube.com/watch?v=WaSHESkpbNk '''White Labeling''']
 +
|Instructions on how to change the application theme, the appearance of the login page, logo, and favicon.
 +
|-
 +
|[https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be How to Change and Reset the Password]||Step-by-step instructions on how to change and reset the personal password and change other user's password.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-change-application-theme-and-branding-2/ How to change application theme and branding]||Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-configure-mail-server-settings/ How to configure mail server settings]||Instructions on how to configure mail server settings.
 +
|-
 +
|'''[https://www.youtube.com/watch?v=y3FZVr_S1uE How to Configure Notifications]'''
 +
||Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-set-up-support-contact/ How to set up support contact]
 +
||Instructions on how to set up the procedure for contacting support from the application and customize the contact form.
 +
|-
 +
|[https://www.youtestme.com/kb/v11-how-to-use-multilingual-interface/ How to use multilingual interface]
 +
|Instructions on how to enable additional languages for tests and application interface.
 +
|}
 +
===Reporting===
 +
{| class="wikitable"
 +
!Link
 +
!Description
 +
|-
 +
|[https://www.youtestme.com/kb/39082/ Report Builder]
 +
||Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
 +
|-
 +
|[https://www.youtestme.com/kb/how-to-schedule-reports/ How to Schedule Reports]
 +
||Step-by-step instructions on how to schedule automated report sending by email at specified times.
 
|-
 
|-
−
|| '''Email Address:''' || oscaredu-support@youtestme.online
 
 
|}
 
|}

Latest revision as of 22:48, 26 September 2023

Customer Support Contact Information

Email Address: support@youtestme.com

Test-taking Instructions for March 4 Session

Link Description
Test-taking guide This document will provide you with a comprehensive overview of the entire test-taking process, including the requirements for a successful testing session, receiving test instructions, accessing the platform, starting the test, attempting the test, and logging out from the platform.
Test-taking process - Frequently Asked Questions This document has been created to provide students with the answers to some of the most common questions and concerns related to taking tests.

Accessing Certificates Instructions

Link Description
Accessing certificates guide for students This guide will take you through the process of accessing your test results and downloading your certificate in a clear and easy-to-follow manner. You'll have a complete understanding of the steps involved, so you can quickly and easily access your results and certificate.
Accessing certificates guide for teachers This guide will provide you with a comprehensive overview of the process of accessing students' results and downloading their certificates. You will also find instructions on how to access and download your own certificate.
Accessing certificates - Frequently Asked Questions This document has been created to provide students with the answers to some of the most common questions and concerns related to access certificates.

Test-taking Instructions

Link Description
Test-taking guide This document will provide you with a comprehensive overview of the entire test-taking process, including the requirements for a successful testing session, receiving test instructions, accessing the platform, starting the test, attempting the test, and logging out from the platform.
Test-taking process - Frequently Asked Questions This document has been created to provide students with the answers to some of the most common questions and concerns related to taking tests.

UAT Instructional Materials

August 1, 2023 - UAT

# Requirement Link UAT Feedback
#37 The system should notify the users 1 day before the Announcement of the results (student and teacher) Article UAT Feedback
#106 System can allow us to use Coupon/Discount Codes (Codes can be generated in bulk or separately. Also, we can set a deadline for them or make them unlimited. Codes should be able to assign as a percentile or fixed amount.) Article UAT Feedback
#107 The system should send an invoice/receipt to the user after payment. - How to set up e-commerce Article UAT Feedback
The system should send an invoice/receipt to the user after payment. - How to set up different payment methods in Stripe Article UAT Feedback
The system should send an invoice/receipt to the user after payment. - How to organize an exam booking with e-commerce Article UAT Feedback
The system should send an invoice/receipt to the user after payment. - How to purchase the exam session Article UAT Feedback
The system should send an invoice/receipt to the user after payment. - How to see the payment log report Article UAT Feedback

August 15, 2023 - UAT

# Requirement Link UAT Feedback
#19 Percentile of each question & Labeling each question - Leverage Custom Question Properties for Question Labeling and Reporting Article UAT Feedback
Percentile of each question & Labeling each question - Conduct Item Analysis through YouTestMe GetCertified Article UAT Feedback
#24 Competition in 4 categories (Listening, Writing, Speaking, and Knowledge Quiz) Video UAT Feedback
#32 The system should notify the users after registering for an Online Exam or Global Finals (student, teacher, and parent) Article UAT Feedback
#34 The system should notify the users 1 day before an Online Exam (student and teacher) Article UAT Feedback

September 1, 2023 - UAT

# Requirement Link UAT Feedback
#18 After finishing an Online Exam students should see the basic exam information Article UAT Feedback
#110 Partner on the different commission rates - Part 1 Video UAT Feedback

September 15, 2023 - UAT

# Requirement Link UAT Feedback
#36 After finishing an Online Exam (student, parent ) Article UAT Feedback
#110 Partner on the different commission rates - Part 2 Video UAT Feedback
#6 Students should register and buy the Exam Session(s) they want. Article UAT Feedback
n/a How to create fancy email notifications Article UAT Feedback

Instructions for using YouTestMe GetCertified

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Link Description
Getting Started with YouTestMe GetCertified This document aims to provide the complete guide to getting started with YouTestMe GetCertified and

recommendations for the best use cases, enabling you to easily organize the whole testing process.

Users

Link Description
Roles and Permissions Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
User Groups A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
How to create User Group Manager Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
How to Create Custom User Properties Step-by-step instructions on how to create up to five user properties if you need to collect additional data about your users.
How to bulk import users Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
How to Change User's Status Instructions on how to change a user’s status to active, locked, suspended, or deactivated.
How to Approve Registration Request Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users.
How to Create Custom User Properties Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role.
How to enable updating user profile information before the test-taking Step-by-step instructions on how to enable updating user profile information before the test-taking.
How to register when the Self-registration module is enabled Step-by-step instructions on how to self-register into the application.

Tests

Link Description
How to create a simple test Step-by-step instructions on how to create a simple test without sections.
How to customize test instructions dialog This article explains how to customize the test instructions dialog from the beginning of the test.
How to Randomize Questions & Answers Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using test generator.
How to create a test with sections Step-by-step explanation on how to create a test with test sections.
How to define grading scales and passing marks Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one.
How to hide results before manager approval and publish on request This article explains how to prevent a candidate from seeing test results until the test manager approves them.
Automated Proctoring Step-by-step instructions on how to enable automated proctoring mode.
Taking Test with Automated Proctoring Step-by-step instructions on how to take a test with Automated Proctoring.
How to create a test with a demographic section Step-by-step instructions on creating a test with a demographic section.
How to Enable LockDown Browser Instructions on how to secure testing environment within YouTestMe by enabling a LockDown browser during the test creation process.
How to Allow Test Retakes Instructions on how to allow a limited or unlimited number of test retakes and define the time necessary to pass before the next attempt is available.
How to Set Up Report Content Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers.
How To Create Training Course With Existing Or Ad-Hoc Tests Instructions on creating training courses with existing or Ad-Hoc tests.
How To Add Step To A Training Course Instructions on adding a step, test, and multimedia files to a training course.
How to use notes during the test Instructions on how to use notes during the test-taking process.

Questions

Link Description
How to create a new question within a question pool Step-by-step instructions on how to create a new question pool and add a question to the pool.
Question Pools Question pools represent a collection of stored questions for repeated use and usually refer to the specific subject area. In this video, you will learn about question pool functionalities and 10 question types supported by YouTestMe GetCertified.
Single choice question Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
Multiple choice question Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations and a preview of it in a test-taking process.
True/False question Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process.
Ordering question Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process.
Essay question Step-by-step instructions on how to create an essay question type, explanation of its configurations, and a preview of it in a test-taking process.
Open-ended question Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
Matching question Step-by-step instructions on how to create a matching question type, explanation of its configurations, and a preview of it in a test-taking process.
Hot Spot question Step-by-step instructions on how to create a hot spot question type, explanation of its configurations, and a preview of it in a test-taking process.
Fill in the blanks question Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
Matrix question Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process.
Branching questions Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response.
How to create custom question properties This article explains how to create custom question properties that can be used when creating questions.
Importing questions with Excel template Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
Question groups Step-by-step instructions on how to create a question group.

System

Link Description
Login and Homepage Quick overview of login and registration panel, language preferences, application instructions, quick actions, and main menu content.
White Labeling Instructions on how to change the application theme, the appearance of the login page, logo, and favicon.
How to Change and Reset the Password Step-by-step instructions on how to change and reset the personal password and change other user's password.
How to change application theme and branding Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
How to configure mail server settings Instructions on how to configure mail server settings.
How to Configure Notifications Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
How to set up support contact Instructions on how to set up the procedure for contacting support from the application and customize the contact form.
How to use multilingual interface Instructions on how to enable additional languages for tests and application interface.

Reporting

Link Description
Report Builder Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
How to Schedule Reports Step-by-step instructions on how to schedule automated report sending by email at specified times.
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