Difference between revisions of "Mobius Help Center"
Jump to navigation
Jump to search
NatalijaOki (talk | contribs) |
AndjelaCvet (talk | contribs) |
||
| (One intermediate revision by one other user not shown) | |||
| Line 14: | Line 14: | ||
|- | |- | ||
|| '''Link to Official GetCertified instance:''' || https://mobius-inst.youtestme.com | || '''Link to Official GetCertified instance:''' || https://mobius-inst.youtestme.com | ||
| + | |- | ||
| + | || '''Link to Training GetCertified instance:''' || https://mobius-inst-training.youtestme.com | ||
| + | |- | ||
| + | || '''Link to UAT GetCertified instance:''' || https://mobius-inst-uat.youtestme.com | ||
| + | |- | ||
| + | || '''Link to Sandbox GetCertified instance:''' || https://mobius-inst-sandbox.youtestme.com | ||
|} | |} | ||
| Line 43: | Line 49: | ||
|| Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role. | || Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role. | ||
|- | |- | ||
| − | | [https://www.youtestme.com/kb/how-to-enable-updating-user-profile-information-before-the-test-taking How to enable updating user profile information before the test-taking] || Step-by-step instructions on how to enable updating user profile information before the test-taking. | + | | [https://www.youtestme.com/kb/how-to-enable-updating-user-profile-information-before-the-test-taking YouTestMe GetCertified - How to enable updating user profile information before the test-taking] || Step-by-step instructions on how to enable updating user profile information before the test-taking. |
|- | |- | ||
| − | | [https://www.youtestme.com/kb/how-to-self-register-with-or-without-managers-approval How to register when the Self-registration module is enabled] || Step-by-step instructions on how to self-register into the application. | + | | [https://www.youtestme.com/kb/how-to-self-register-with-or-without-managers-approval YouTestMe GetCertified - How to register when the Self-registration module is enabled] || Step-by-step instructions on how to self-register into the application. |
|} | |} | ||
| Line 54: | Line 60: | ||
|- | |- | ||
| − | | [https://www.youtube.com/watch?v=dwb0idaAZc8 How to create a simple test] || Step-by-step instructions on how to create a simple test without sections. | + | | [https://www.youtube.com/watch?v=dwb0idaAZc8 YouTestMe GetCertified - How to create a simple test] || Step-by-step instructions on how to create a simple test without sections. |
|- | |- | ||
| [https://www.youtube.com/watch?v=hoCU9spKi9U YouTestMe GetCertified - How to Create a Test with Sections] || Step-by-step explanation on how to create a test with test sections. | | [https://www.youtube.com/watch?v=hoCU9spKi9U YouTestMe GetCertified - How to Create a Test with Sections] || Step-by-step explanation on how to create a test with test sections. | ||
|- | |- | ||
| − | | [https://www.youtestme.com/kb/how-to-create-and-add-a-grading-scale-to-a-test How to define grading scales and passing marks] || Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one. | + | | [https://www.youtestme.com/kb/how-to-create-and-add-a-grading-scale-to-a-test YouTestMe GetCertified - How to define grading scales and passing marks] || Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one. |
|- | |- | ||
| [https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Automated%20Proctoring.pdf YouTestMe GetCertified - Automated Proctoring] || Step-by-step instructions on how to enable automated proctoring mode. | | [https://wiki.youtestme.com/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Automated%20Proctoring.pdf YouTestMe GetCertified - Automated Proctoring] || Step-by-step instructions on how to enable automated proctoring mode. | ||
| Line 71: | Line 77: | ||
! Description | ! Description | ||
|- | |- | ||
| − | | [https://www.youtestme.com/kb/how-to-create-a-new-question-in-an-existing-question-pool How to create a new question within a question pool] || Step-by-step instructions on how to create a new question pool and add a question to the pool. | + | | [https://www.youtestme.com/kb/how-to-create-a-new-question-in-an-existing-question-pool YouTestMe GetCertified - How to create a new question within a question pool] || Step-by-step instructions on how to create a new question pool and add a question to the pool. |
|- | |- | ||
| [https://www.youtube.com/watch?v=37thaTIwqfE&ab_channel=YouTestMe YouTestMe GetCertified - How to create Question Pool Manager] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools. | | [https://www.youtube.com/watch?v=37thaTIwqfE&ab_channel=YouTestMe YouTestMe GetCertified - How to create Question Pool Manager] || Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools. | ||
| Line 91: | Line 97: | ||
| [https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be YouTestMe GetCertified - How to Change and Reset the Password] || Step-by-step instructions on how to change and reset the personal password and change other user's password. | | [https://www.youtube.com/watch?v=jBfee17yHJc&feature=youtu.be YouTestMe GetCertified - How to Change and Reset the Password] || Step-by-step instructions on how to change and reset the personal password and change other user's password. | ||
|- | |- | ||
| − | | [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding How to change application theme and branding] || Instructions on how to change application theme, the appearance of the login page, logo, and favicon. | + | | [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding YouTestMe GetCertified - How to change application theme and branding] || Instructions on how to change application theme, the appearance of the login page, logo, and favicon. |
|- | |- | ||
| − | | [https://www.youtestme.com/kb/how-to-configure-mail-server How to configure mail server settings] || Instructions on how to configure mail server settings. | + | | [https://www.youtestme.com/kb/how-to-configure-mail-server YouTestMe GetCertified - How to configure mail server settings] || Instructions on how to configure mail server settings. |
|- | |- | ||
| [https://www.youtube.com/watch?v=vw37vS8EJug YouTestMe GetCertified - How to Configure Notifications] | | [https://www.youtube.com/watch?v=vw37vS8EJug YouTestMe GetCertified - How to Configure Notifications] | ||
Latest revision as of 18:41, 23 September 2021
Customer Support Contact Information
| Phone: | +1 888 418 1718 and +1 647 558 6017 |
| Email Address: | support@youtestme.com |
Important links
| Link to Official GetCertified instance: | https://mobius-inst.youtestme.com |
| Link to Training GetCertified instance: | https://mobius-inst-training.youtestme.com |
| Link to UAT GetCertified instance: | https://mobius-inst-uat.youtestme.com |
| Link to Sandbox GetCertified instance: | https://mobius-inst-sandbox.youtestme.com |
Instructions for using YouTestMe GetCertified
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
Users
| Link | Description |
|---|---|
| YouTestMe GetCertified - Roles and Permissions | Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. |
| YouTestMe GetCertified - User Groups | A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics. |
| YouTestMe GetCertified - How to create User Group Manager | Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups. |
| YouTestMe GetCertified - How to bulk import users | Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once. |
| YouTestMe GetCertified - How to Change User's Status | Instructions on how to change a user’s status to active, locked, suspended, or deactivated. |
| YouTestMe GetCertified - How to Approve Registration Request | Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users. |
| YouTestMe GetCertified - How to Create Custom User Properties | Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role. |
| YouTestMe GetCertified - How to enable updating user profile information before the test-taking | Step-by-step instructions on how to enable updating user profile information before the test-taking. |
| YouTestMe GetCertified - How to register when the Self-registration module is enabled | Step-by-step instructions on how to self-register into the application. |
Tests
| Link | Description |
|---|---|
| YouTestMe GetCertified - How to create a simple test | Step-by-step instructions on how to create a simple test without sections. |
| YouTestMe GetCertified - How to Create a Test with Sections | Step-by-step explanation on how to create a test with test sections. |
| YouTestMe GetCertified - How to define grading scales and passing marks | Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one. |
| YouTestMe GetCertified - Automated Proctoring | Step-by-step instructions on how to enable automated proctoring mode. |
| YouTestMe GetCertified - Taking Test with Automated Proctoring | Step-by-step instructions on how to take a test with Automated Proctoring. |
Questions
| Link | Description |
|---|---|
| YouTestMe GetCertified - How to create a new question within a question pool | Step-by-step instructions on how to create a new question pool and add a question to the pool. |
| YouTestMe GetCertified - How to create Question Pool Manager | Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage question pools. |
| YouTestMe GetCertified - Single Choice Question | Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process. |
| YouTestMe GetCertified - Importing Questions with Excel Template | Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once. |
| YouTestMe GetCertified - How to Randomize Questions & Answers | Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator. |
System
| Link | Description |
|---|---|
| YouTestMe GetCertified - How to Change and Reset the Password | Step-by-step instructions on how to change and reset the personal password and change other user's password. |
| YouTestMe GetCertified - How to change application theme and branding | Instructions on how to change application theme, the appearance of the login page, logo, and favicon. |
| YouTestMe GetCertified - How to configure mail server settings | Instructions on how to configure mail server settings. |
| YouTestMe GetCertified - How to Configure Notifications | Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events. |
| YouTestMe GetCertified - How to Set Up Support Contact | Instructions on how to set up the procedure for contacting support from the application and customize the contact form. |
| YouTestMe GetCertified - How to customize application’s interface text | Instructions on how to customize the application interface text according to your needs – change labels’ names, create new hints, and modify notifications’ content. |
| YouTestMe GetCertified - How to enable additional languages | Instructions on how to enable additional languages for tests and application interface. |
Reporting
| Link | Description |
|---|---|
| YouTestMe GetCertified - Report Builder | Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters. |
| YouTestMe GetCertified - How to Schedule Reports | Step-by-step instructions on how to schedule automated report sending by email at specified times. |
| YouTestMe GetCertified - How to Track Login and Logout Activites | Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel file. |
| YouTestMe GetCertified - How to subscribe people to receive test and survey results | Instructions on how to subscribe people to receive test and survey results from selected users and create lists of subscribers’ emails. |