ARA Help Center

Customer Support Contact Information

Phone:	+1 647 558 6017 and Toll-free +1 800 752 9931 ext. 107
Email Address:	support@youtestme.com

Important links

Link to Official GetCertified instance:

https://ara.youtestme.com/

Instructions for using YouTestMe GetCertified - Administrator

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Users

Link	Description
Creating user's accounts, groups and finishing test creation process	How to create user's accounts, groups and finishing test creation process
Creating Questions and a Test with Sections	How to create questions and a test with sections
Creating and adding a grading scale to a test	How to create and add a grading scale to a test.
Creating a new user with a proctor role and assigning a proctor to the test	How to create a new user with a proctor role and assign a proctor to the test.
Exporting test results and entering points into the system	How to export results and enter points into the system.
Customizing PDF version of a score report	How to customize PDF version of a score report.
Scheduling the sending of reports	How to schedule the sending of reports to the test administrators.
YouTestMe GetCertified 9.2 - Automated Proctoring	How to enable automated proctoring mode.
YouTestMe GetCertified 10.0 - Roles and Permissions	Explanation of the roles and permissions, default system roles with their different level of access, and step by step instructions on how to create a new role with custom permissions.
YouTestMe GetCertified 10.0 - How to create User Group Manager	Step by step instructions on how to create a role in the application that has permission to access, create, and/or manage user groups.
YouTestMe GetCertified 10.0 - How to create Question Pool Manager	Step by step instructions on how to create a role in the application that has permission to access, create, and/or manage question pools.

Tests

Link	Description
Changing application theme and branding	How to change the application theme, the login page appearance, logo, and favicon.

Question Pools

Link	Description
Changing application theme and branding	How to change the application theme, the login page appearance, logo, and favicon.

System Settings

Link	Description
Changing application theme and branding	How to change the application theme, the login page appearance, logo, and favicon.

Instructions for using YouTestMe GetCertified - Candidates

This chapter contains instructional documents and videos for candidates on how to use YouTestMe GetCertified application.

Link	Description
Test-taking With Remote Proctor	Instructions on how to start a proctored test and complete the equipment check process.
CPC Test Taking Guide	This document represents a guide to the test-taking process in the YouTestMe GetCertified platform with the Proctoring option turned on.

2020 Fall CPC Reference Documents

Link	Type
Abbreviation List	PDF
2020 COLA Updates	PDF
IRC Code Sections	PDF
Safe Harbor Table	PDF
2020 Fall CPC Table of Contents	PDF

YouTestMe FAQ

Link	Description
Frequently Asked Questions	Frequently Asked Questions - Using YouTestMe GetCertified Application