Revision as of 07:08, 26 November 2020

Customer Support Contact Information

Phone:	+1 647 558 6017 and Toll-free +1 800 752 9931 ext. 107
Email Address:	support@youtestme.com

Link to Official GetCertified instance:	https://ara.youtestme.com/

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Link	Description
Creating a new user with a proctor role and assigning a proctor to the test	How to create a new user with a proctor role and assign a proctor to the test.
YouTestMe GetCertified 10.0 - Roles and Permissions	Explanation of the roles and permissions, default system roles with their different level of access, and step by step instructions on how to create a new role with custom permissions.
YouTestMe GetCertified 10.0 - How to create User Group Manager	Step by step instructions on how to create a role in the application that has permission to access, create, and/or manage user groups.
YouTestMe GetCertified 10.0 - How to bulk import users	Step by step instructions on how to bulk import users.

Link	Description
Creating question pools and finishing test creation process	How to create question pools and finishing test creation process.
Creating Questions and a Test with Sections	How to create questions and a test with sections
Creating and adding a grading scale to a test	How to create and add a grading scale to a test.
YouTestMe GetCertified 9.2 - Automated Proctoring	How to enable automated proctoring mode.

Link	Description
YouTestMe GetCertified 10.0 - How to create Question Pool Manager	Step by step instructions on how to create a role in the application that has permission to access, create, and/or manage question pools.

Link	Description
Changing application theme and branding	How to change the application theme, the login page appearance, logo, and favicon.
Configuration mail server settings	How to configure mail server settings.

Link	Description
Exporting test results and entering points into the system	How to export results and enter points into the system.
Customizing PDF version of a score report	How to customize PDF version of a score report.
Scheduling the sending of reports	How to schedule the sending of reports to the test administrators.

This chapter contains instructional documents and videos for candidates on how to use YouTestMe GetCertified application.

Link	Description
Test-taking With Remote Proctor	Instructions on how to start a proctored test and complete the equipment check process.
CPC Test Taking Guide	This document represents a guide to the test-taking process in the YouTestMe GetCertified platform with the Proctoring option turned on.

Link	Description
Frequently Asked Questions	Frequently Asked Questions - Using YouTestMe GetCertified Application

@@ Line 63: / Line 63: @@
 |-
 |  [https://www.youtestme.com/kb/how-to-change-application-theme-and-branding Changing application theme and branding] || How to change the application theme, the login page appearance, logo, and favicon.
+|-
+|  [https://www.youtestme.com/kb/how-to-configure-mail-server Configuration mail server settings] || How to configure mail server settings.
 |-
 |}
 ===Reports===
 {|class="wikitable"