Customer Support Contact Information
| Phone: |
Toll-free (888) 614-6143
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| Email Address: |
dia-support@youtestme.com
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FAQ
| Question
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Answer
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| Does all question type have the branching option?
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No. Branching option is available with a single choice, multiple-choice, and true/false. The multiple-choice branching is available only with the
"Combination of answers" scoring method.
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| Where can I find the test results of the candidates?
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If you are the manager of the test, you will be able to see the test results of the candidates on the Candidates tab on the Manage tests page.
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| Can the system automatically grade the questions?
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The system can automatically grade all questions type but Essay.
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| Where can I see the uploaded users?
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When you upload users into the system, you will get a confirmation message, and all uploaded users should be displayed on the "List of all users" tab.
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| Is it possible for a user to be a member of multiple user groups?
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Yes. A single user can be a member of any number of groups within the system.
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| Can the tests be time-limited?
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Yes. You can set the time limit for the whole test, per each question. As for the test with sections, you can limit the time for each section differently.
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| Is it possible to edit the test settings once it is created?
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When a test is published, you can only edit the following test settings:
1. Name
2. Description
3. Label
4. Report displaying content (only score, or score and details)
5. Test retaking settings
6. Pause/continue settings
7. Browser lockdown
8. Auto-logout after finishing the test
9. Yes/No updating personal information
10. Certificate settings
11. External attributes editing
12. Add/remove test sessions/candidates/proctors/test managers
The only way to fully edit the test is to create a copy of it and manage it in the "Draft" state.
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Terminology
| YouTestMe Term
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Term2
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Term3
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Description
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| Question Pools
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Topic Areas
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Terminal Learning Objectives
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A question pool is a stored set of questions that enables you to add questions into one or more tests easily, simultaneously, and efficiently.
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| Notes
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Passage Window
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Introduction Window
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Specific rules or guidelines that students need to acknowledge in a pop-up dialog before they start the test and in the notes during the whole test-taking process.
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| Testing Sessions
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Scheduled Offerings
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N/A
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Testing sessions allow you to organize a test for users located at different time zones, states, continents, etc.
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| Sections
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Modules
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N/A
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Sections can be used to represent different areas of knowledge or topics the test covers (e.g. Math, Physics, etc.). Each section can have different settings.
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| Score Report
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Feedback Form
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Performance Letter
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Update the verification date of the candidates' report to the current date. Reports that are verified can have their completion status exported.
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| Section Group with Passing Requirements
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Core Section
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Analysis
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Combine test sections into groups, define passing mark criteria that need to be achieved in order to pass the test.
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Knowledge base
Introductory Videos
A set of videos intended to walk you through the main modules and functionalities of YouTestMe GetCertified.
| Link
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Description
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Type
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| Full Demonstration
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One-hour demonstration of the main functionalities in YouTestMe GetCertified.
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Video
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| Question Types
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One-minute video that demonstrates all of the question types supported in YouTestMe GetCertified.
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Video
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| Scheduling Tests
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One-minute video that explains how to use testing sessions to schedule tests in YouTestMe GetCertified.
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Video
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Role Manuals
| Link
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Description
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Type
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| Administrator's Manual
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Main testing-related activities of Administrators in YouTestMe GetCertified
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PDF
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| Student's Manual
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Main testing-related activities of Students in YouTestMe GetCertified
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PDF
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| Proctor's Manual
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Main testing-related activities of Proctors in YouTestMe GetCertified
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PDF
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Tests
Question Pools
GetCertified Advanced Features
Users
| Link
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Description
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Type
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| User Group
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How to create a user group and enroll that group in a testing session
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PDF
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