Customer Support Contact Information
| Email Address: |
support@youtestme.com
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Test-taking Instructions for March 4 Session
| Link
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Description
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| Test-taking guide
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This document will provide you with a comprehensive overview of the entire test-taking process, including the requirements for a successful testing session, receiving test instructions, accessing the platform, starting the test, attempting the test, and logging out from the platform.
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| Test-taking process - Frequently Asked Questions
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This document has been created to provide students with the answers to some of the most common questions and concerns related to taking tests.
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Accessing Certificates Instructions
| Link
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Description
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| Accessing certificates guide for students
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This guide will take you through the process of accessing your test results and downloading your certificate in a clear and easy-to-follow manner. You'll have a complete understanding of the steps involved, so you can quickly and easily access your results and certificate.
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| Accessing certificates guide for teachers
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This guide will provide you with a comprehensive overview of the process of accessing students' results and downloading their certificates. You will also find instructions on how to access and download your own certificate.
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| Accessing certificates - Frequently Asked Questions
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This document has been created to provide students with the answers to some of the most common questions and concerns related to access certificates.
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Test-taking Instructions
| Link
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Description
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| Test-taking guide
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This document will provide you with a comprehensive overview of the entire test-taking process, including the requirements for a successful testing session, receiving test instructions, accessing the platform, starting the test, attempting the test, and logging out from the platform.
|
| Test-taking process - Frequently Asked Questions
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This document has been created to provide students with the answers to some of the most common questions and concerns related to taking tests.
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UAT Instructional Materials
August 1, 2023 - UAT
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Requirement
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Link
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UAT Feedback
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| #37
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The system should notify the users 1 day before the Announcement of the results (student and teacher)
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Article
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UAT Feedback
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| #106
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System can allow us to use Coupon/Discount Codes (Codes can be generated in bulk or separately. Also, we can set a deadline for them or make them unlimited. Codes should be able to assign as a percentile or fixed amount.)
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Article
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UAT Feedback
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| #107
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The system should send an invoice/receipt to the user after payment. - How to set up e-commerce
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Article
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UAT Feedback
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| The system should send an invoice/receipt to the user after payment. - How to set up different payment methods in Stripe
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Article
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UAT Feedback
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| The system should send an invoice/receipt to the user after payment. - How to organize an exam booking with e-commerce
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Article
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UAT Feedback
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| The system should send an invoice/receipt to the user after payment. - How to purchase the exam session
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Article
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UAT Feedback
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| The system should send an invoice/receipt to the user after payment. - How to see the payment log report
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Article
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UAT Feedback
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August 15, 2023 - UAT
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Requirement
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Link
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UAT Feedback
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| #19
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Percentile of each question & Labeling each question - Leverage Custom Question Properties for Question Labeling and Reporting
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Article
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UAT Feedback
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| Percentile of each question & Labeling each question - Conduct Item Analysis through YouTestMe GetCertified
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Article
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UAT Feedback
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| #24
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Competition in 4 categories (Listening, Writing, Speaking, and Knowledge Quiz)
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Video
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UAT Feedback
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| #32
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The system should notify the users after registering for an Online Exam or Global Finals (student, teacher, and parent)
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To be added
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UAT Feedback
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| #34
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The system should notify the users 1 day before an Online Exam (student and teacher)
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To be added
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UAT Feedback
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Instructions for using YouTestMe GetCertified
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
| Link
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Description
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| Getting Started with YouTestMe GetCertified
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This document aims to provide the complete guide to getting started with YouTestMe GetCertified and
recommendations for the best use cases, enabling you to easily organize the whole testing process.
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Users
| Link
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Description
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| Roles and Permissions |
Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions.
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| User Groups |
A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics.
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| How to create User Group Manager |
Step-by-step instructions on creating a role in the application that has permission to access, create, and/or manage user groups.
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| How to Create Custom User Properties
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Step-by-step instructions on how to create up to five user properties if you need to collect additional data about your users.
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| How to bulk import users |
Step-by-step instructions on how to fill the Excel template with user data and import a large number of users into the application all at once.
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| How to Change User's Status |
Instructions on how to change a user’s status to active, locked, suspended, or deactivated.
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| How to Approve Registration Request |
Instructions on how to review the registration requests, approve or decline them, and customize email notifications received sent to approved/declined users.
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| How to Create Custom User Properties
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Step-by-step instructions on how to allow a user to access the System Settings, regardless of their role.
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| How to enable updating user profile information before the test-taking |
Step-by-step instructions on how to enable updating user profile information before the test-taking.
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| How to register when the Self-registration module is enabled |
Step-by-step instructions on how to self-register into the application.
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Tests
Questions
| Link
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Description
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| How to create a new question within a question pool |
Step-by-step instructions on how to create a new question pool and add a question to the pool.
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| Question Pools |
Question pools represent a collection of stored questions for repeated use and usually refer to the specific subject area. In this video, you will learn about question pool functionalities and 10 question types supported by YouTestMe GetCertified.
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| Single choice question |
Step-by-step instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process.
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| Multiple choice question |
Step-by-step instructions on how to create a multiple choice question type, explanation of its configurations and a preview of it in a test-taking process.
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| True/False question |
Step-by-step instructions on how to create a true/false question type, explanation of its configurations, and a preview of it in a test-taking process.
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| Ordering question |
Step-by-step instructions on how to create an ordering question type, explanation of its configurations, and a preview of it in a test-taking process.
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| Essay question |
Step-by-step instructions on how to create an essay question type, explanation of its configurations, and a preview of it in a test-taking process.
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| Open-ended question |
Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
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| Matching question |
Step-by-step instructions on how to create a matching question type, explanation of its configurations, and a preview of it in a test-taking process.
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| Hot Spot question |
Step-by-step instructions on how to create a hot spot question type, explanation of its configurations, and a preview of it in a test-taking process.
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| Fill in the blanks question |
Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
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| Matrix question |
Step-by-step instructions on how to create a matrix question type, explanation of its configurations, and a preview of it in a test-taking process.
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| Branching questions |
Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response.
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| How to create custom question properties
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This article explains how to create custom question properties that can be used when creating questions.
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| Importing questions with Excel template |
Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
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| Question groups
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Step-by-step instructions on how to create a question group.
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System
| Link
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Description
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| Login and Homepage
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Quick overview of login and registration panel, language preferences, application instructions, quick actions, and main menu content.
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| White Labeling
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Instructions on how to change the application theme, the appearance of the login page, logo, and favicon.
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| How to Change and Reset the Password |
Step-by-step instructions on how to change and reset the personal password and change other user's password.
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| How to change application theme and branding |
Instructions on how to change application theme, the appearance of the login page, logo, and favicon.
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| How to configure mail server settings |
Instructions on how to configure mail server settings.
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| How to Configure Notifications
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Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
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| How to set up support contact
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Instructions on how to set up the procedure for contacting support from the application and customize the contact form.
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| How to use multilingual interface
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Instructions on how to enable additional languages for tests and application interface.
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Reporting
| Link
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Description
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| Report Builder
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Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters.
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| How to Schedule Reports
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Step-by-step instructions on how to schedule automated report sending by email at specified times.
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