Customer Support Contact Information
Email Address: |
support@youtestme.com
|
Important links
Instructions for using YouTestMe GetCertified
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
Link
|
Description
|
Getting Started with YouTestMe GetCertified
|
This document aims to provide the complete guide to getting started with YouTestMe GetCertified and
recommendations for the best use cases, enabling you to easily organize the whole testing process.
|
Users
Tests
Questions
Link
|
Description
|
How to create a question pool |
Step-by-step instructions on how to create a new question pool and add a question to the pool.
|
Question types
|
An overview of question types in YouTestMe.
|
Single choice vs Multiple choice questions |
Step-by-step instructions on how to create a single and multiple choice question type, the difference between the two question types and their configurations, and a preview in a test-taking process.
|
Open-ended Question |
Step-by-step instructions on how to create an open-ended question type, explanation of its configurations, and a preview of it in a test-taking process.
|
Fill in the blanks question |
Step-by-step instructions on how to create a fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process.
|
Importing Questions with Excel Template |
Step-by-step instructions on how to fill the Excel template with question data and import a large number of questions to a question pool all at once.
|
How to Randomize Questions & Answers |
Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator.
|
System
Link
|
Description
|
How to white label the application |
Instructions on how to change the application theme (interface colors) and the appearance of the login page, set your logo and favicon, customize both in-app and email notifications and configure your link.
|
How to configure mail server settings |
Instructions on how to configure mail server settings.
|
How to Configure Notifications
|
Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events.
|
How to Set Up Support Contact
|
Instructions on how to set up the procedure for contacting support from the application and customize the contact form.
|
Reporting