ARA Help Center

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Customer Support Contact Information

Phone: +1 647 558 6017 and Toll-free +1 800 752 9931 ext. 107
Email Address: support@youtestme.com

Important links

Link to Official GetCertified instance: https://ara.youtestme.com/

Instructions for using YouTestMe GetCertified - Administrator

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Users

Link Description
Creating Questions and a Test with Sections How to create questions and a test with sections
Creating and adding a grading scale to a test How to create and add a grading scale to a test.
Creating a new user with a proctor role and assigning a proctor to the test How to create a new user with a proctor role and assign a proctor to the test.
Exporting test results and entering points into the system How to export results and enter points into the system.
Customizing PDF version of a score report How to customize PDF version of a score report.
Scheduling the sending of reports How to schedule the sending of reports to the test administrators.
YouTestMe GetCertified 9.2 - Automated Proctoring How to enable automated proctoring mode.
YouTestMe GetCertified 10.0 - Roles and Permissions Explanation of the roles and permissions, default system roles with their different level of access, and step by step instructions on how to create a new role with custom permissions.
YouTestMe GetCertified 10.0 - How to create User Group Manager Step by step instructions on how to create a role in the application that has permission to access, create, and/or manage user groups.
YouTestMe GetCertified 10.0 - How to create Question Pool Manager Step by step instructions on how to create a role in the application that has permission to access, create, and/or manage question pools.

Tests

Link Description
Creating user's accounts, groups and finishing test creation process How to create user's accounts, groups and finishing test creation process

Question Pools

Link Description
Changing application theme and branding How to change the application theme, the login page appearance, logo, and favicon.

System Settings

Link Description
Changing application theme and branding How to change the application theme, the login page appearance, logo, and favicon.

Instructions for using YouTestMe GetCertified - Candidates

This chapter contains instructional documents and videos for candidates on how to use YouTestMe GetCertified application.

Link Description
Test-taking With Remote Proctor Instructions on how to start a proctored test and complete the equipment check process.
CPC Test Taking Guide This document represents a guide to the test-taking process in the YouTestMe GetCertified platform with the Proctoring option turned on.

2020 Fall CPC Reference Documents

Link Type
Abbreviation List PDF
2020 COLA Updates PDF
IRC Code Sections PDF
Safe Harbor Table PDF
2020 Fall CPC Table of Contents PDF

YouTestMe FAQ

Link Description
Frequently Asked Questions Frequently Asked Questions - Using YouTestMe GetCertified Application