Difference between revisions of "Customer Help Center"
Jump to navigation
Jump to search
| Line 91: | Line 91: | ||
|| How to set up automatic grading on fill in the blanks question type | || How to set up automatic grading on fill in the blanks question type | ||
|| Video | || Video | ||
| + | |- | ||
| + | | [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Create%20And%20Use%20Test%20Template.pdf Create And Use Test Template] | ||
| + | || How to create and use test template | ||
| + | || PDF | ||
| + | |- | ||
| + | | [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20How%20to%20Create%20Question%20Groups.pdf Question Groups] | ||
| + | || How to create a question group | ||
| + | || PDF | ||
| + | |- | ||
| + | | [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20a%20User%20Group%20and%20Enrolling%20That%20Group%20in%20the%20Session.pdf User Group] | ||
| + | || How to create a user group and enroll that group in a testing session | ||
| + | || 9.2 | ||
| + | || PDF | ||
|- | |- | ||
|} | |} | ||
Revision as of 23:01, 21 September 2020
Customer Support Contact Information
| Phone: | Toll-free (888) 614-6143 |
| Email Address: | dia-support@youtestme.com |
Terminology
| YouTestMe Term | Term2 | Term3 | Description |
|---|---|---|---|
| Question Pools | Topic Areas | Terminal Learning Objectives | A question pool is a stored set of questions that enables you to add questions into one or more tests easily, simultaneously, and efficiently. |
| Notes | Passage Window | Introduction Window | Specific rules or guidelines that students need to acknowledge in a pop-up dialog before they start the test and in the notes during the whole test-taking process. |
| Testing Sessions | Scheduled Offerings | N/A | Testing sessions allow you to organize a test for users located at different time zones, states, continents, etc. |
| Sections | Modules | N/A | Sections can be used to represent different areas of knowledge or topics the test covers (e.g. Math, Physics, etc.). Each section can have different settings. |
| Score Report | Feedback Form | Performance Letter | Update the verification date of the candidates' report to the current date. Reports that are verified can have their completion status exported. |
| Section Group with Passing Requirements | Core Section | Analysis | Combine test sections into groups, define passing mark criteria that need to be achieved in order to pass the test. |
Knowledge base
| Link | Description | Type | |
|---|---|---|---|
| Full Demonstration | One-hour demonstration of the main functionalities in YouTestMe GetCertified. | Video | |
| Test Creation, Test-taking and Reporting using the Integration with AGILE | How to import users, tests, testing sessions and test candidates from AGILE.
Examining a personal report (preformatted letter) and exporting completion statuses |
||
| Administrator's Manual | Main testing-related activities of Administrators in YouTestMe GetCertified | ||
| Student's Manual | Main testing-related activities of Students in YouTestMe GetCertified | ||
| Proctor's Manual | Main testing-related activities of Proctors in YouTestMe GetCertified | ||
| How to Upload and Store Questions | How to upload large number of questions and store them in the question pool | ||
| Creating Multiple Choice Question with Different Scoring Method | How to create multiple choice question with different scoring method | ||
| Branching Questions | How to create branching questions | ||
| Fill In The Blanks - Automatic Grading | How to set up automatic grading on fill in the blanks question type | Video | |
| Create And Use Test Template | How to create and use test template | ||
| Question Groups | How to create a question group | ||
| User Group | How to create a user group and enroll that group in a testing session | 9.2 |
FAQ
| Link | Description |
|---|