Customer Support Contact Information
| Phone: |
Toll-free (888) 614-6143
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| Email Address: |
dia-support@youtestme.com
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FAQ
| Question
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Answer
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| Does all question type have the branching option?
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No. Branching option is available with a single choice, multiple-choice, and true/false. The multiple-choice branching is available only with the
"Combination of answers" scoring method.
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| Where can I find the test results of the candidates?
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If you are the manager of the test, you will be able to see the test results of the candidates on the Candidates tab on the Manage tests page.
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| Can the system automatically grade the questions?
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The system can automatically grade all questions type but Essay.
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| Where can I see the uploaded users?
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When you upload users into the system, you will get a confirmation message, and all uploaded users should be displayed on the "List of all users" tab.
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| Is it possible for a user to be a member of multiple user groups?
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Yes. A single user can be a member of any number of groups within the system.
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| Can the tests be time-limited?
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Yes. You can set the time limit for the whole test, per each question. As for the test with sections, you can limit the time for each section differently.
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| Is it possible to edit the test settings once it is created?
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When a test is published, you can only edit the following test settings: Name, Description, Label, Report displaying content (only score, or score and details), Test retaking settings, Pause/continue settings, Browser lockdown, Auto-logout after finishing the test, Yes/No updating personal information, Certificate settings, External attributes editing, Add/remove test sessions/candidates/proctors/test managers.
The only way to fully edit the test is to create a copy of it and manage it in the "Draft" state.
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| Is there the ability to lock the tests?
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No. Only testing sessions can be locked. This way candidates are prevented from accessing the test.
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| Is it possible for question order to be randomized?
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Yes, questions can be shown in random order, and with a large enough pool of questions, each student can have a different set of questions.
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| For which type of questions the answers are randomized for, for which type not, and in which scenarios?
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Answers of Ordering and Matching types of questions are always randomized.
Answers of Essay, True/false, Matrix, Open-ended, and Hotspot types of questions are never randomized, always have the same answer order.
Multiple and Single choice questions always have the same answer order by default, but can be randomized by enabling the answer randomization option.
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| Is it possible to group users?
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Yes, users can be organized into groups. It is even possible to create sub-groups to groups, segmenting into as many levels as necessary.
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Terminology
| YouTestMe Term
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Term2
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Term3
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Description
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| Question Pools
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Topic Areas
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Terminal Learning Objectives
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A question pool is a stored set of questions that enables you to add questions into one or more tests easily, simultaneously, and efficiently.
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| Notes
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Passage Window
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Introduction Window
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Specific rules or guidelines that students need to acknowledge in a pop-up dialog before they start the test and in the notes during the whole test-taking process.
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| Testing Sessions
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Scheduled Offerings
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N/A
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Testing sessions allow you to organize a test for users located at different time zones, states, continents, etc.
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| Sections
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Modules
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N/A
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Sections can be used to represent different areas of knowledge or topics the test covers (e.g. Math, Physics, etc.). Each section can have different settings.
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| Score Report
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Feedback Form
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Performance Letter
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Update the verification date of the candidates' report to the current date. Reports that are verified can have their completion status exported.
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| Section Group with Passing Requirements
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Core Section
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Analysis
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Combine test sections into groups, define passing mark criteria that need to be achieved in order to pass the test.
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Knowledge base
Introductory Videos
A set of videos intended to walk you through the main modules and functionalities of YouTestMe GetCertified.
| Link
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Description
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Type
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| Full Demonstration
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One-hour demonstration of the main functionalities in YouTestMe GetCertified.
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Video
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| Question Types
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One-minute video that demonstrates all of the question types supported in YouTestMe GetCertified.
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Video
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| Scheduling Tests
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One-minute video that explains how to use testing sessions to schedule tests in YouTestMe GetCertified.
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Video
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Role Manuals
| Link
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Description
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Type
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| Administrator's Manual
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Main testing-related activities of Administrators in YouTestMe GetCertified
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PDF
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| Student's Manual
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Main testing-related activities of Students in YouTestMe GetCertified
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PDF
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| Proctor's Manual
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Main testing-related activities of Proctors in YouTestMe GetCertified
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PDF
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Tests
Question Pools
GetCertified Advanced Features
Users
| Link
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Description
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Type
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| User Group
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How to create a user group and enroll that group in a testing session
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PDF
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