User manual

Glossary

A list of key terms and concepts in the application, designed to aid users in understanding and clarifying unfamiliar or technical terms.

1. User

   The user is an individual with a profile in the application. Depending on the assigned user role, they may access specific data and application modules.
   

   For more information, refer to the User profiles help page.

2. User role

   User role (system role, security role) refers to a predefined or custom set of permissions that dictate what a user can see or the actions they can take within an application.
   

   For more information, refer to the Roles and permissions help page.

3. Custom user properties

   Custom user properties are additional fields added to a user's profile when specific information needs to be stored, but there is no default field for it. These properties will be displayed under the Personal Information tab on user profiles.
   

   For detailed instructions on creating custom user properties, refer to this link.

4. User groups

   The user group is an assembly of individuals sharing common characteristics. User groups have managers overseeing members and monitoring progress in their assignments. User groups can be assigned to multiple training courses, tests, or surveys, and users can belong to several user groups simultaneously.
   

   For more information, refer to the User groups help page.

5. Assignments

   Assignments include tests, surveys, and training courses that candidates can take. They are accessible to candidates by navigating to the Assignments section in the main menu and selecting My tests, My surveys, or My training courses, depending on the type of assignment they need to take.
   

   For more information, refer to the Assignments help page.

6. Test

   Assessment that evaluates a user's knowledge, understanding, or proficiency in a specific area. Testing sessions must be created for the test to make it available to candidates.
   

   For more information on creating a new test, refer to the New test help page.

7. Test with sections

   An assessment type with divided test sections, each focusing on specific topics, skills, or question categories. Settings and passing marks can vary for each section.
   

   For more information on creating a new test, refer to the New test help page.

8. Testing session

   Designated timeframe within which the candidate can start a specific assignment.
   

   For more information, refer to the Testing sessions help page.

9. Self-enrollment testing session

   A self-enrollment testing session allows candidates to register for a testing session independently, eliminating the need for an administrator to enroll them manually. This testing session is open for enrollment to all users in the system or to all users within a specific user group if self-enrollment is enabled for that particular user group.

10. Test attempt

    A test attempt is a single occurrence when a candidate either starts a test or books a test. The system registers a test attempt as soon as the candidate initiates the testing process, whether by beginning the test or scheduling it in advance.

    For more details on managing test attempts, refer to the Monitoring help page.

11. Rescheduling request

    Rescheduling requests enable users to change the testing session they are assigned to for a specific test. Before starting the test, users may choose one of the offered testing sessions if the test allows a certain number of free reschedules. However, if free rescheduling is not allowed, users must submit a rescheduling request, providing a reason and, optionally, proof why they need to change their current session. These rescheduling requests are forwarded to test managers for review. Managers can either approve the request, allowing the user to reschedule the desired session, or decline the request.

    For more information, please check this article.

12. Coupon

    Coupons provide users access to testing sessions without payment. Coupons are valid for all sessions in the test and can be used only once for sessions where the purchase price is set.
    

    For more information, refer to the Coupons help page.

13. Test authorization

    Test authorization regulates user access to tests. You can establish criteria, like mandatory payments or specific qualifications, for users to gain test authorization. Users without the necessary authorization for a test will not be able to view the test in their assignment list.
    

    For more information, refer to the Test authorizations help page.

14. Proctoring

    Proctoring involves monitoring candidates to maintain the integrity and security of tests. Its primary aim is to prevent cheating and ensure a fair testing environment. Candidates log in remotely, verify their identity, and initiate the proctored test. The testing session is recorded through a webcam, microphone, and screen sharing. Afterward, an automated report is generated, including the candidate's score and a proctoring credibility assessment.
    

    For more information on setting up Proctoring, refer to the Proctoring settings help page.

15. Proctor

    A proctor supervises and monitors a test to ensure its integrity and prevent any potential cheating or violations of testing rules.

16. Safe Exam Browser

    Safe Exam Browser (SEB) is a secure web browser for online tests. It restricts access to other applications and websites on the device to maintain the integrity of the test environment, preventing potential cheating or unauthorized activities during the test. For more information on setting up the safe exam browser, check this video.

17. Manually created test

    A test where questions are manually created one by one or imported from an existing question pool.
    

    For more information, refer to the Manually created test help page.

18. Generated tests - based on question difficulties

    Test content is determined by the difficulty levels of the questions. The test creator specifies the number of questions from each difficulty level, and the test generator produces an unlimited or limited number of test versions based on preferences.
    

    For more information, refer to the Test generator based on question difficulties help page.

19. Generated tests - based on question categories

    Test content is determined by the question categories assigned to the questions. The test creator specifies the conditions, and the test generator produces an unlimited or limited number of test versions based on preferences. Prerequisites include creating custom question categories in the Question categories section and assigning them to questions.
    

    For more information on creating this type of the test, refer to the Test generator based on question difficulties help page.

20. Grading scale

    Grading scales are used to establish specific labels for categorizing results. These scales enable the standardized presentation of test outcomes using a predefined range, e.g., from A to F.
    

    For more information, refer to the Grading scales help page.

21. Test/Survey category

    The Test/Survey categories facilitate grouping based on shared characteristics such as subjects, difficulty levels, or other criteria. For example, users may categorize tests/surveys into subjects like science, mathematics, language skills, etc. To assign categories to tests/surveys, first, create them on the Test/Survey category types page.

22. Question pools

    Question pools refer to a database or repository of questions that can be used for test and survey generation. Test/survey creators often use question pools to efficiently generate assignments by selecting questions from them instead of creating new questions each time.
    

    For more information, refer to the Question pools help page.

23. Custom question properties

    Custom question properties refer to additional fields that serve as attributes for questions and are not created in the application by default. They help categorize questions, provide extra data for easier search and management, and can be used to set criteria for passing the test.

    • For details on creating custom question properties, refer to the Custom question properties help page.

    • For more information on how to use custom question properties to define grading settings, refer to this article.

24. Custom question categories

    Custom question categories refer to additional fields that serve as attributes for questions and are not created in the application by default. They help categorize questions and provide extra data for easier search and management. Unlike custom question properties, custom question categories can be used for test generation.
    

    For more information, refer to the Custom question categories help page.

25. Training courses

    Training courses are sets of lessons organized into steps that include assignments (tests or surveys) and additional materials (different types of multimedia content).
    

    For more information, refer to the Training courses help page.

26. Surveys

    A survey is used to create questionnaires or forms to collect user feedback, opinions, or data. You can manually create survey questions one by one or import them from existing question pools. Each survey can include a grading scale linking grades to specific scores. This mapping allows the system to represent survey results as grades, for example, measuring satisfaction levels or the degree of agreement with a statement.
    

    For more information on creating new survey, refer to the New survey help page.

27. Testing center

    The Testing center module is a central hub for administering and organizing tests. Instead of handling each test individually, the Testing center allows you to do everything in one place. You can create testing sessions, assign candidates, meet their specific needs, assign proctors, monitor candidate progress, and evaluate their behavior during the test. All test attempts are stored in one place, and if needed, you can easily filter and display attempts for a specific test and testing session.

28. Special accommodation

    Special accommodations refer to customized support provided during the test-taking process for users with unique needs. These adjustments ensure equal opportunities by allowing extended time for taking a test. Instructors can also provide additional special accommodations, such as permitting food and drink during the test or arranging dedicated one-on-one sessions with proctors for personalized monitoring.
    

    For more information, consult this article or refer to the Special accommodations help page.

29. Special request

    A Special request is used when you want to request information or documentation from candidates, either before or after a test. For example, if a candidate needs to provide an ID before a test and it's found invalid, the instructor can send a special request for a valid ID to avoid canceling the test attempt.
    

    For more information, consult this article or refer to the Special requests help page.

30. Workspaces

    Workspaces are virtual environments where users organize and manage their certification process. For example, each workspace can represent a distinct company department. Workspaces separate entities within the system. Users in one workspace cannot view entities assigned to other workspaces, such as tests, training courses, surveys, question pools, question categories, users, and user groups.
    

    For more information, refer to this article.

31. Workspace roles

    Workspace role defines the set of permissions that determine what a user can see or the actions they can take within that specific workspace.
    

    For more information, refer to the Manage workspace roles help page.

32. Delivery preferences

    The Delivery preference option allows the categorization of tests based on how they are distributed to candidates, such as online or paper-based. When scheduling testing sessions, tests can be filtered based on their delivery preference, simplifying the process of scheduling sessions for all tests of the same delivery preference.
    For more information on setting up delivery preferences for a test, refer to the Delivery preference help page.

33. Single Sign-On

    Single Sign-On (SSO) is an authentication process that allows a user to access multiple applications or services with a single set of login credentials (such as username and password). Instead of remembering separate login details for each application, users authenticate themselves once, and then that authentication is leveraged across various systems.
    

    For more information on setting up SSO, refer to the the Single Sign-On help page.

34. OpenID Connect

    OpenID Connect (OIDC) is an authentication layer built on top of the OAuth 2.0 authorization framework. It offers a standardized and secure method for applications to conduct user authentication and gather information about the authenticated user. OpenID Connect is widely utilized for single sign-on (SSO) scenarios.
    

    For additional details on configuring OIDC, refer to the the OpenID Connect help page.

35. LTI

    Learning Tools Interoperability (LTI) is a standard developed to facilitate seamless integration and interoperability between educational tools and learning management systems (LMS). YouTestMe can be integrated into an LMS or other learning platforms through LTI.
    

    For more information on configuring LTI, refer to the the LTI help page.

36. E-commerce

    The E-commerce module integrates Stripe payment services into YouTestMe. Users pay for testing sessions or training courses through Stripe, and upon successful payment, they gain access to take the test or complete the training course.
    

    For additional information on configuring E-commerce, refer to the the E-commerce help page.

37. LRS

    A Learning Record Store is a database that stores learning data and records, particularly those related to experiences in e-learning or educational settings. Integration between YouTestMe and an LRS implies that the data generated within YouTestMe is sent to and stored in the LRS.
    

    For additional information on configuring an LRS, refer to the the LRS help page.

38. Webex integration

    WebEx integration refers to connecting WebEx, a widely used online meeting and collaboration tool, with YouTestMe. The integration of WebEx and YouTestMe is used for live proctoring purposes.

    • For more information on configuring Webex integration, refer to the the Webex integration help page.

    • For more information on how proctoring using Webex works, check this article.

39. Proctorio integration

    Proctorio integration implies integration between Proctorio, an online proctoring solution, and YouTestMe. The system automatically monitors the test attempt using behavioral trackers and records the entire process, marking moments of suspicious behaviors. Once the test is finished, the system stores the footage for subsequent human review and validation.

    • For more information on configuring Proctorio integration, refer to the the Proctorio integration help page.

    • For more information on how proctoring using Proctorio works, check this article.

40. Application Programming Interface (API)

    API is a set of rules and protocols that allows one software application to interact with another. APIs define the methods and data formats that applications can use to communicate with each other. In simpler terms, an API acts as a bridge between different software systems, enabling them to exchange information and perform specific actions.

1. Users

   User is an individual with authorized access to the application. Depending on the assigned security role, a user may access specific data and parts of the application. Deleting a user is only possible when the ''Allow delete data'' option is enabled on the ''Settings and customization'' page. You can view a list of all users in the ''Users'' section on the ''User Profiles'' page.

   
   

   1. User Status

      User status is an indicator of the actions users can perform in the application. Depending on the assigned statuses, users may be limited to performing certain actions.

      
      

      Value	Description
      Active	Active status allows users to log into the system with their username and password. It also serves to reactivate an account. You can change the user's status to active, renew it, and send a new email containing a new password for login.
      Inactive	Inactive status prevents users from logging in until a user with specific permission reactivates their account. Their profile is no longer visible in the user list unless the filter to display inactive users is enabled. Their test results will not be visible in the application or included in the statistics. Inactive status is enacted when a user possessing the appropriate permissions manually designates another user's profile as inactive.
      Suspended	Suspended status prevents users from logging in until a user with specific permissions reactivates their account. However, their results and data will remain visible in the application and will be included in the statistics. When their account is reactivated, users receive an email notification confirming the activation and providing them with a new password. This enables them to log in again and regain access to the system. Suspended status is enacted when a user, possessing the appropriate permissions, manually designates another user's profile as suspended.
      Locked	Locked status indicates that a user is required to change their password during their next login. Upon changing the password, the system will automatically transition their status from ''Locked'' to ''Active.'' Locked status is enacted when a user with the appropriate permissions manually sets another user's profile as locked.
      Pending	Pending status indicates that a registration request has been submitted but is yet to be approved. A user with a user possessing the appropriate permissions can approve or reject the registration request. After approval, the user's profile will become ''Active'' in the application, and if rejected, that profile will not exist in the system.

   
   

   2. User Role

      User role represents a set of permissions assigned to users, determining their access to various application parts. Below, you can see the default roles in the system. The names of default roles can be edited. Users can create custom roles and manually select the permissions they want those roles to contain. Only specific users can create new roles and assign them to other users. The permission to create roles is ''Manage a role,'' and the permission to assign roles to other users is ''Grant roles to users.''

      
      

      Value	Description
      Administrator	Administrator is a user role with all permissions in the system, enabling them to manage all modules. This role serves as the default in the system and cannot be deleted, and its permissions are not editable.
      Instructor	Instructor is a user role with permissions required to oversee their groups, pools, tests, and reports. Their access is limited to the content they have created or have been assigned as a manager for in these entities.
      Proctor	Proctor is a user role with permissions required to access and monitor candidates during test-taking sessions where they are assigned as proctors. Depending on whether proctoring is enabled, they can either live-monitor candidates or review recorded sessions after the test is finished. If proctoring is not used, proctors can observe candidates in real-time and manually enter their observations into the application during live classes.
      Student	Student is a user role with permissions required to take tests, surveys, and training courses. They can also view and download their reports and certificates for their completed activities.
      Guest	The Guest role in our system gives temporary access to the application for non-registered users. They can use it to take tests and surveys during their availability period. Once they finish, they can return to the same test by using a provided link. A new guest ID is generated each time the link is accessed, allowing multiple test retakes. The system neither monitors nor records individual user activity or the number of test retakes. No user data is stored, and all actions are deleted upon completion. The Guest role enables users to test the application, familiarize themselves with its features, or explore its capabilities. The permissions for the Guest role cannot be modified, and the role cannot be deleted.

2. Workspaces

   Workspaces serve to separate entities in the system. These entities include tests, training courses, surveys, question pools, question categories, users, and user groups. When a workspace is selected, the data from these entities is filtered and presented based on the user's permissions within that workspace. Additionally, it's important to note that some entities can be organized into child groups that inherit their parent group's workspace. This implies that entities assigned to child groups with inherited workspaces cannot have their workspace changed individually; they automatically share the workspace assigned to the parent group. Only users with permission ''Manage any workspace'' can delete and fully edit all workspaces in the system. Deletion is possible to perform under certain conditions. If any data, such as question pools, tests, users, etc., are associated with the workspace, the workspace cannot be deleted. To proceed with workspace deletion, it's necessary to ensure that all related data has been cleared in advance. This includes removing question pools, tests, users, and other relevant elements.

   
   

   1. Membership rules

      A membership rule defines that all users with chosen system role automatically becomes workspace member. Map a role in the workspace to the corresponding system role. By doing so, all users with the specified system role will automatically become members of the workspace and be assigned the chosen role. System administrators don't have to be assigned to any workspace because they manage all of the data in the system.

      
      

      Value	Description
      System Role	System role indicates that all users who are assigned the specified system role will be automatically assigned to the chosen workspace role.
      Workspace Role	Workspace role indicates that users assigned to the chosen workspace role will be granted the corresponding permissions associated with that role.

   
   

   2. Members

      Members in a workspace are individuals with permission to use it. You can view a list of all users associated with the workspace and the roles assigned to them.

      
      

      Value	Description
      All members	All members refer to individuals assigned to this workspace, spanning those designated through membership rules and those directly added to the workspace.
      Directly assigned members	Directly assigned members are individuals explicitly added to this workspace, independently of their system roles and membership rules.

   
   

   3. Workspace roles

      Workspace roles grant users permission to access and manage workspace entities, including tests, users, user groups, training courses, surveys, question pools, and question categories. Workspace roles are assigned to users through workspace membership. Users can have only one system role but can be assigned multiple workspace roles within the same workspace. The data will be the sum of the permissions from all assigned workspace roles.

3. Assignments

   Assignments are tasks for candidates in tests, surveys, or training. In this section, candidates can find My Tests, My Surveys, and My Training Courses pages. They can view assigned, completed, or pending assignments and access reports if permitted.

   
   

   1. Assignments Types

      Assignment types indicate whether a candidate aims to practice a test or take a standard test. This feature is specifically designed for tests.

      
      

      Value	Description
      Official (non-practice) tests	Official (non-practice) tests present standard test assignments available for completion.
      Practice tests	Practice tests present test assignments with the ''Practice mode'' activated, allowing students to specify the number of questions from question pools before starting the test.

      
      

   2. My Tests/Surveys

      On the My tests/surveys page, candidates can access a list of all tests assigned to them or available for booking. Candidates can take the tests/surveys and, depending on the test/survey settings, they can also preview completed reports.

      
      

      1. My Tests/Surveys Status

         My tests/surveys status refers to the indications of assignment statuses within the ''My Tests/Surveys'' section. This feature helps users understand the current state of their assignments, whether they are pending, completed, expired, or fall under any other relevant status category.

         
         

         Value	Description
         Available now	Available now pertains to assignments that are currently available to candidates for taking.
         Paused	Paused indicates assignments previously paused by the candidate and can be continued as long as the test/survey session is accessible. If the session within the test/survey has expired, candidates will not have the option to continue their attempt. When a candidate chooses to continue their attempt, they will resume from the point where they had paused. For example, if a candidate had paused at question number 4, the continuation will begin from question 4.
         Completed (Passed or Failed)	Completed (passed or failed) indicates assignments that have been finished, along with their reports, if they are available. If retakes are allowed, you will also see the finished assignments available for retaking.
         Not finished	Not finished assignments indicate cases where a candidate voluntarily exited the test or was disconnected due to technical problems like an unstable internet connection. Only users with specific permissions can allow candidates to continue such assignments. If the system setting ''Attempt continuation always enabled'' is activated, candidates can continue their attempts at any point within the specified time frame, irrespective of the test/survey settings. This status does not appear when the test offers the option to pause and continue. In the calendar view, the candidate will not have the option to continue the test.
         Suspended	Suspended assignments cannot be taken at the moment. This status can occur for two reasons: Suspension may refer to the test/survey attempt being invalidated due to issues such as failure or technical difficulties, such as an unstable network connection. Consequently, it is archived for historical purposes, and a new test/survey attempt can be assigned to the candidate. The test manager has halted the test attempt, but the results are saved and can be accessed by opening the personal report.
         Upcoming	Upcoming assignments refer to the test/survey in the ''Upcoming'' testing session, which becomes accessible starting from the specified start date and time. In this session, candidates can either book the test/survey or have it assigned by a manager, depending on the session settings. However, the assignments within this session remain in the ''Upcoming'' stage until their designated availability date. Once the assignments within the session become accessible, the system automatically changes the status from ''Upcoming'' to ''Active.''
         Expired	Expired assignments pertain to tests/surveys within the testing session that are no longer accessible. Candidates no longer have the opportunity to take the test/survey in this session unless other booking sessions are available.
         Booking expired	Booking expired indicates that the booking deadline has expired, and candidates can no longer take this assignment unless the manager allocates the assignment to that specific session within the test/survey or if other booking sessions are accessible.
         Pending	Pending assignments refer to the testing report, which is incomplete and not accessible for candidates to review. This status can arise for three reasons: First, if the test includes questions that require manual grading. Second, when the ''Show report'' setting is configured as ''On manager approval'' or ''Immediately after verification.'' Third, if the candidate completes the test and the proctor submits a behavior report with a neutral grade. The report becomes available and obtains the status ''Report complete'' when the manager has manually graded or approved the Report for candidate viewing, verified the test attempt or a higher-level user has reviewed the video in cases of suspicious behavior and determined whether to grade it as positive or negative.

      
      

      2. My Tests/Surveys Action

         My tests/surveys action encompasses the range of actions available to users in the ''My Tests/Surveys'' section. These actions enable users to manage their assignments, including initiating tests/surveys, reviewing reports, starting or canceling bookings, etc.

         
         
      
      

      3. My Tests/Surveys Score

         
         

         Value	Description
         Passed	The candidate passed the test. Depending on the test/survey settings, the candidate may be allowed to retake the attempt as long as the session within the test/survey is available.
         Failed	The candidate failed the test. Depending on the test/survey settings, the candidate may be allowed to retake the attempt as long as the session within the test/survey is available.

   
   

   3. My Training Courses

      On the My training courses page, users can access courses assigned to them or have the option of self-enrollment.

      1. My Training Courses Action

         My training courses action encompasses the range of actions available to users within the ''My Training Courses'' section. These actions empower users to oversee their assignments, including initiating training courses, revisiting courses, etc.

         
         

4. Question pools

   Question pools are sets of questions used for generating one or more tests/surveys. They can be organized hierarchically, allowing users to create sub-pools visible in the main question pool. Users with Create a pool permission can create and manage pools, automatically becoming managers. The Manage any pool permission enables users to assign others who can use pools in tests/surveys, manage pool information and questions, and access statistics for each pool. For additional information regarding permissions, please refer to the Roles and permissions help page.
   

   
   

   1. Question Pool Type

      Question pool type indicates whether a question pool is associated with a test or a survey.

   
   

   2. Question Pool Display

      Question pool display indicates how you will showcase question pools.

      
      

      Value	Description
      My Pools	My pools displays question pools created by the user or pools to which the user has been assigned as a member with either a ''Modify'' or ''Read-only'' role.
      All Pools	All pools display all question pools within the system, which are only visible to users with permission - ''Manage any pool''.

   
   

   3. Question Pool Member Role

      Question pool member role defines your authority level within a specific question pool.

      
      

      Value	Description
      Modify	Allows users to manage the question pool and its questions. When a user creates a pool, the Modify role will automatically be assigned.
      Read-only	Allows users to use questions from the pool in their tests/surveys but does not permit any modifications in pool settings and question configuration. Users with "Manage any pool" permission will still be able to modify the pool.

5. Tests

   Tests are designed to assess knowledge, skills, or abilities. It offers automated test generation, question organization, grading, scheduling, and reporting functionalities. Tests can be created only by users possessing the appropriate permission ''Create test, survey or training.'' Additionally, testing sessions must be created within the test in order to be accessible to candidates.

   
   

   1. Test Status

      Test status refers to the current state of a test. A test can transition between the draft and published states. Both draft and published tests have the option to be suspended. Additionally, tests can also be deleted, removing them from the system entirely.

      
      

      Value	Description
      Draft	The test's status ''Draft'' is an unpublished test, visible only to the test creator, manager, and users possessing the appropriate permissions. These tests can be fully edited and modified. A draft test can be temporarily suspended and subsequently reactivated. In such cases, the status reverts to ''Draft.'' However, once a test has been published, it cannot return to the ''Draft'' state again.
      Published	The test's status ''Published'' is a test available for candidates to book. Certain settings, such as duration, page format, report display, and delivery preference, can't be changed once the test is published. You can edit questions in published tests, and any completed versions by candidates will be archived. If you need to edit the questions in the test, a duplicate version will be created. Also, grading scales for published tests can be edited, though changes will only affect users whose results aren't verified yet. The test can be published without any testing session. However, the test will not be visible to candidates until testing sessions are created. A published test can be temporarily suspended and subsequently reactivated. In such cases, the status reverts to ''Published.''
      Suspended	Suspended tests cannot be edited (settings cannot be changed, sessions cannot be created, users cannot be assigned, etc.). A suspended test is enacted when a user possessing the appropriate permissions manually designates the test as suspended. The test's status ''Suspended'' indicates that all available and upcoming testing sessions in which that test is located will be canceled simultaneously. In cases where the suspended test is located in multiple testing sessions, this action will exclusively affect the suspended test itself. Other tests with the same multiple testing sessions will remain unaffected by the suspension. You can "unsuspend" the test at any point, restoring its published status and making all previously canceled testing sessions available again. When the test is suspended stage, candidates can't start or see it on the ''My Tests'' page. Completed test attempts aren't shown, except if a candidate takes the test during suspension. In this case, they can finish without interruption, and the report appears if defined in test settings. After the candidate closes the report, it won't be visible on the ''My Tests'' page. Some scenarios where this feature is useful include: Users can utilize the suspend option to conceal a test from candidates until they are in a classroom environment and ready to commence the test. Users can use this option to hide tests and associated information from candidates. This allows them to retain saved statistics without needing to delete the tests.
      Deleted	The test can be permanently deleted, resulting in the removal of all associated test-related data. However, the delete operation cannot proceed if candidates are assigned to the session. To initiate the deletion process, it's essential first to delete all attempts within sessions, suspend the test, and subsequently delete the entire test. Moreover, to enable the ability to delete tests, the ''Allow delete data'' option in the ''System'' section must be enabled. The only exception when a test cannot be deleted is when a session within the test has a purchase option. If any user has purchased such a session within the test, the test cannot be deleted.

   
   

   2. Test Grading Method

      Test grading method refers to the process of grading a test.

      
      

      Value	Description
      Test Manager Grades a Test	Depending on the test content, if it includes questions requiring manual grading, the test manager will receive a notification to grade them.
      Proctor Grades a Test	If the Proctoring mode option is enabled and a proctor is designated to grade a proctored test, the assessment can result in a ''Positive,'' "Negative,'' or ''Neutral'' rating. This evaluation is based on whether the proctor determines if the student engaged in any form of cheating during the test. In cases where the candidate completes the test, and the proctor submits a behavior report with a neutral rating, a user with higher-level privileges should review the video due to potential suspicious behavior. They will then determine whether to categorize the rating as ''Positive'' or ''Negative''.
      Multiple Graders Grade a Test	Allows collaborative grading by multiple graders. You can set the minimum number of required grader reports for the grade to be released and enable automatic grader assignment. If auto-assignment is enabled, the system automatically sends grading requests to the specified number of graders. Otherwise, you must manually add graders for each candidate attempt. In both cases, the graders are selected from the list of users whose role in the system is Grader. If a grader rejects the request, the request is sent to the next grader in the queue until the minimum of grader reports is received. Graders grade questions of each candidate's attempt, and their scores contribute to the final grade. If conflicting grades occur, the grade of the next grader in the queue determines the final grade. The Graders page can either be accessed only by users who have permission to ''Access and grade tests,'' allowing users with this permission only to access the reports assigned to them or by users who have permission to ''Manage any test'' or are assigned as managers in the test settings.

6. Testing Sessions

   Testing sessions are scheduled time periods for specific tests/surveys, allowing you to organize tests/surveys for users across different locations and time zones. If there are existing multiple sessions that match the test type (Online, Pearson VUE, Paper), they will be linked automatically. All assigned candidates can take the test/survey during its availability period. Depending on the settings, candidates can book the test/survey or be assigned by a manager. Each user can be assigned to only one session per test/survey.

   
   

   1. Test/Survey Statuses Within a Testing Session

      The test/survey statuses within a testing session indicate the different states of a test during that session.

      
      

      Value	Description
      Available	Test/Survey in the ''Available'' testing session is available to candidates until the specified end date and time. Test/survey in the testing session can be booked by candidates or assigned by a manager depending on testing session settings, providing immediate access for test-taking.
      Upcoming	Test/Survey in the ''Upcoming'' testing session becomes accessible starting from the specified start date and time. In this session, candidates can either book the test/survey or have it assigned by a manager, depending on the session settings. However, the test/survey within this session remains in the ''Upcoming'' stage until its designated availability date. Once the test/survey within the test session becomes accessible, the system automatically changes the status from ''Upcoming'' to ''Available.''
      Expired	Test/Survey in the ''Expired'' testing session is no longer accessible, and candidates no longer have the opportunity to take the test/survey in this testing session.
      Suspended	Suspended testing session indicates that a test/survey within that session is temporarily inaccessible until it is published again. All testing sessions in which this test/survey is present will remain unavailable until the test/survey is reactivated.

   
   

   2. Testing Sessions Action

      Testing sessions action encompasses a range of actions users can perform during testing sessions. These actions involve editing and deleting sessions. Certain elements cannot be modified later when creating a session.

      
      

      Value	Description
      Editing sessions	Editing a session is similar to creating one. You can modify the availability date, session name, payment settings, and more during editing. However, specific options cannot be changed during editing, and these must be configured only when initially creating the session. These options include ''Only users from a user group,'' ''Allow only for training course members,'' and ''Location settings.''
      Deleting sessions	The session can be permanently deleted. If a test has only one session and that session is deleted, with self-enrollment enabled, the test will no longer be visible to the candidate. If a test is associated with multiple sessions, deleting one session allows candidates to book another based on the session settings and self-enrollment availability. However, if assigned candidates are in that session, you must delete all related attempts, including suspended ones. Once all attempts are removed, and no candidates are assigned to the session, it becomes eligible for deletion. The only exception occurs when the session includes a purchase option and a candidate has already made the purchase. In such instances, the corresponding attempt cannot be deleted, preventing the deletion of the session itself.

7. Delivery Preferences

   Delivery preference is a filtering label used for test categorization. Depending on the selected delivery preference, candidates are presented with various test sessions that align with their chosen preference. This approach allows candidates to opt for sessions that cater to their preferred test-taking environment. Test creators employ delivery preferences to organize tests across different locations. It's important to note that this feature only applies to multiple test sessions, not single sessions. In cases where multiple sessions are linked to a specific test type (e.g., Online, Pearson VUE, Paper), the newly created test will automatically be associated with the corresponding sessions. The available delivery preferences include Online (Default), Paper-based, PearsonVUE testing center, Online AI-proctored, and Online live-proctored. The most common test-taking method among the listed options is through an application.

   
   

   1. Delivery Preference Within Testing Sessions

      Delivery preference within testing sessions provides test creators with options for managing the organization of tests within multiple test sessions.

      
      

      Value	Description
      Handpick Tests	This option allows test creators or administrators to manually choose specific tests to include in the session.
      Auto-select by delivery preferences	With this option, the system automatically selects tests for the session based on the chosen delivery preferences.

8. Proctoring

   Proctoring plays a crucial role in maintaining the legitimacy of online exams by employing monitoring and security measures to prevent cheating. This solution ensures a secure and transparent exam process. Candidates log in remotely, undergo identity verification, and initiate the proctored exam. The session is recorded using a webcam, microphone, and shared screen. An automated report, including the candidate's score and a proctoring credibility assessment, is generated.

   
   

   1. Types of Proctoring

      Types of proctoring refer to distinct approaches and configurations utilized in remote monitoring during online assessments.

      
      

      Value	Description
      YouTestMe Proctoring - AI settings	This type of online proctoring uses artificial intelligence (AI) technology. It records and monitors test attempts using behavioral trackers. Once the exam is finished, the system generates a credibility report. Exam footage is stored for the optional subsequent human validation and review.
      YouTestMe Proctoring - Live settings	This type is a hybrid model that includes a formal human supervisor. Live proctors actively supervise the exam sessions through real-time video feeds. Proctors intervene if any suspicious activity is detected, thereby maintaining exam security.
      Proctorio - Default settings	Proctorio is an automated proctoring tool integrated with YouTestMe GetCertified. This integration ensures the total learning integrity of every assessment using state-of-the-art technology. It eliminates human error, bias, and much of the expense associated with remote proctoring and identity verification. The system automatically monitors the test attempt using behavioral trackers and records the entire process, marking the moments of suspicious behaviors. Once the exam is finished, the system stores the footage for subsequent human review and validation.

9. Surveys

   Survey is a tool used to create questionnaires or forms for gathering information from individuals. It helps collect data such as opinions or feedback.  It offers question organization, grading, scheduling, and reporting functionalities. Surveys can be created only by users possessing the appropriate permission ''Create test, survey or training.'' Additionally, testing sessions must be created within the survey in order to be accessible to candidates.

   
   

   1. Survey Creation Method

      Survey creation method refers to the process of creating surveys. It involves either selecting questions from predefined question pools or creating questions one by one.

   
   

   2. Survey Results Display

      Survey results display determines when the report becomes accessible to users. To learn more about how the results display works, refer to the Test Results Display chapter.

   
   

   3. Survey Status

      Survey status refers to the current state of a survey, such as Draft, Published, or Suspended. A survey can be in the draft and published state. Draft and published surveys can be suspended. To learn more about statuses, refer to the Test Status chapter.

   
   

   4. Survey Testing Sessions

      Survey testing sessions are scheduled time periods for specific surveys, allowing you to organize surveys for users across different locations and time zones. If there are existing multiple sessions that match the survey type (Online, Pearson VUE, Paper), they will be linked automatically. All assigned candidates can take the survey during its availability period. Depending on the settings, candidates can book the survey or be assigned by a manager. Each user can be assigned to only one session per survey. To learn more about testing sessions, refer to the Testing Sessions chapter.

10. Training Courses

    Training courses are a series of lessons organized into training course steps. Each training course step can include an assignment (test or survey) and attachments (training course materials). Training courses can be created only by users possessing the appropriate permission ''Create test, survey or training.''

    
    

    1. Training Course Member Type

       Training course member type' refers to categorizing individuals based on their assigned roles within a training course.

       
       

       Value	Description
       Managers	Manager is a user who can assign candidates to the training course and modify the training course materials. By default, the user that created the training course is the training course manager. However, managers can give managing privileges to other users.
       Candidates	Candidates refer to individuals who are actively participating in a training course. Depending on the configuration of the training course, candidates can independently enroll, or the course manager can assign the training course to the candidate.

    
    

    2. Training Course Status

       Training course status refers to the current state of a training course. A training course can be in the draft and published state. Only published training courses can be suspended.

       
       

       Value	Description
       Draft	The training course's status ''Draft'' is unpublished, visible only to the training course creator, manager, and users with the appropriate permissions. These training courses can be fully edited and modified.
       Published	The training course's status ''Published'' is a training course available for candidates to book. Published training courses can be fully modified. A published training course can be temporarily suspended and subsequently reactivated. In such cases, the status reverts to ''Published''.
       Suspended	Suspended training course is temporarily hidden from candidates until the suspended course is made ''Published'' again. Candidates cannot start or see it on the ''My training courses'' page. While in the suspended status, steps within training courses cannot be edited, though other aspects such as managers, users, and basic information can be modified. A training course is suspended manually by a user with the appropriate permissions. If a suspended training course includes tests within its steps, this action only affects the suspended course itself. Completed training courses are not displayed, except if a candidate takes the training course during suspension. In such cases, candidates can complete the course without interruption. Once the candidate closes the training course, it will no longer appear on the ''My training courses'' page.

11. Testing Center

    The Testing Center module is a centralized hub for test administration and organization. Instead of managing each test separately, the Testing Center lets you do it all in one place. You can create testing sessions involving a single test or multiple tests. Also, you can assign candidates, accommodate their specific needs, assign proctors, monitor candidates' progress, and rate their behavior during the test. All test attempts are located in one place, but when necessary, you can filter and display only the test attempts for a particular test, testing session, or even testing session time. This streamlines your ability to review and manage their results.

    
    

    1. Testing sessions

       Testing sessions allow users to schedule and manage single and multiple test sessions for specific exams. Within the Testing Center, the testing sessions provide a comprehensive list of available test sessions within the system. Users with appropriate permissions can effectively organize and oversee test-taking activities by creating new sessions with customizable settings. These settings allow the creation of sessions suitable for multiple tests, known as ''Multiple tests session,'' as well as sessions tailored for individual tests, referred to as ''Single test session.'' To learn more about testing sessions and tests, refer to the Testing Sessions and Tests chapters.

       
       

       Value	Description
       Single tests session	Single test sessions refer to sessions scheduled for a specific test,  allowing testing for users across different time zones, countries, and continents.
       Multiple tests session	Multiple test sessions refer to the capability of scheduling sessions simultaneously for all tests that share delivery preferences and a specific location. In cases where multiple sessions already exist that correspond to the type of the newly created test (e.g., Online, Pearson VUE, Paper), they will be automatically linked to it. Additionally, there is the option of creating ''handpick'' sessions. This option allows users to selectively choose the specific tests they want to include within the session. Creating multiple test sessions and allowing one candidate to take different tests in the same session is possible. There are different scenarios: If self-enrollment is enabled, the user can book each test in that session. If self-enrollment is disabled (candidates need to be manually assigned), you can manually assign candidates to each test for which that session has been created. Candidates must be added one by one to each test.

Glossary