Difference between revisions of "Customer Wiki Page"
Jump to navigation
Jump to search
| Line 193: | Line 193: | ||
|| Fill-in-the-blank: Student can type a response. | || Fill-in-the-blank: Student can type a response. | ||
|| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R08%20YouTestMe%20-%20Fill-in-the-blank%20Students%20can%20type%20a%20response.pdf Article] | || [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R08%20YouTestMe%20-%20Fill-in-the-blank%20Students%20can%20type%20a%20response.pdf Article] | ||
| + | |- | ||
| + | || R09 | ||
| + | || Variable scoring for each question (+1, +2 etc, 0 or -1, -2 etc) | ||
| + | || [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R09%20YouTestMe%20-%20Variable%20scoring%20for%20each%20question%20(+1,%20+2%20etc,%200%20or%20-1,%20-2%20etc).pdf Article] | ||
| + | |- | ||
| + | || R010 | ||
| + | || Permit text or images to be used during exam, allow split and adjustable screens for text or images to be presented next to, above or below test questions. | ||
| + | || [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R10%20YouTestMe%20-%20How%20to%20permit%20text%20or%20images%20to%20be%20used%20during%20exam.pdf Article] | ||
| + | |- | ||
| + | || R011 | ||
| + | || Ability to provide feedback immediately after answering question. | ||
| + | || [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R11%20YouTestMe%20-%20How%20to%20provide%20feedback%20immediately%20after%20answering%20question.pdf Article] | ||
| + | |- | ||
| + | || R012 | ||
| + | || Feedback can be specific to each choice option. | ||
| + | The ability to withhold feedback on tests must also be an option. | ||
| + | || [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R12%20YouTestMe%20-%20How%20to%20add%20specific%20feedback%20to%20each%20choice%20option.pdf Article] | ||
| + | |- | ||
| + | || R013 | ||
| + | || Ability to provide informational screens in between questions. | ||
| + | || [{{SERVER}}/youtestme/youtestmedoc//YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R13%20YouTestMe%20-%20How%20to%20provide%20informational%20screens%20in%20between%20questions..pdf Article] | ||
| + | |- | ||
| + | || R014 | ||
| + | || Ability for a candidate to flag a question to come back to later or for the application to inform the user of the questions not answered prior to submitting/completing the exam. | ||
| + | || [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R14%20YouTestMe%20-%20How%20to%20flag%20a%20question%20to%20come%20back%20to%20later%20or%20application...pdf Article] | ||
| + | |- | ||
| + | || R015 | ||
| + | || Ability for a candidate to un-answer a question (paired with a notification/reminder) to come back to later prior to submitting/completing the exam. | ||
| + | || [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R15%20YouTestMe%20-%20How%20a%20user%20can%20un-answer%20a%20question%20(paired%20with%20a%20notification-reminder).pdf Article] | ||
| + | |- | ||
| + | || R016 | ||
| + | || Ability to have a final submission button at the end of the test. (ensures the candidate has completed all testing requirements and alleviates the chance of a candidate not getting credit due to lack of submission for a test section (if a multiple section exam). | ||
| + | || [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R16%20YouTestMe%20-%20Ability%20to%20have%20a%20final%20submission%20button%20at%20the%20end%20of%20the%20test.pdf Article] | ||
| + | |- | ||
| + | || R017 | ||
| + | || Section(s) for an exam: Allow administrators to assign test questions to sections within a single exam. | ||
| + | || [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R17%20YouTestMe%20-%20Section(s)%20for%20an%20exam.pdf Article] | ||
| + | |- | ||
| + | || R018 | ||
| + | || Allow scoring segregated by section with the option to aggregate scoring for the entire exam. | ||
| + | || [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R18%20YouTestMe%20-%20Allow%20scoring%20segregated%20by%20section%20with%20the%20option%20to%20aggregate%20scoring...pdf Article] | ||
| + | |- | ||
| + | || R019 | ||
| + | || Allow administrators to create, edit, copy, and delete exam items. | ||
| + | || [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R19%20YouTestMe%20-%20Allow%20administrators%20to%20create,%20edit,%20copy,%20and%20delete%20exam%20items.pdf Article] | ||
| + | |- | ||
| + | || R020 | ||
| + | || Allow administrators to copy exams. | ||
| + | || [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R20%20YouTestMe%20-%20Allow%20administrators%20to%20copy%20exams.pdf Article] | ||
| + | |- | ||
| + | || R021 | ||
| + | || Allow separate exam forms and/or surveys to be administered within a single exam site. | ||
| + | || [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/DIA%20New%20Wiki%20Page/PDF/R21%20YouTestMe%20-%20Allow%20separate%20exam%20forms%20and%20surveys%20to%20be%20administered%20within%20a%20single%20exam.pdf Article] | ||
|- | |- | ||
|} | |} | ||
Revision as of 22:00, 14 February 2022
Customer Support Contact Information
| Phone: | Toll-free (888) 614-6143 |
| Email Address: | dia-support@youtestme.com |
FAQ
| Question | Answer |
|---|
Terminology
Basic Terminology
| YouTestMe Term | Term2 | Term3 | Description |
|---|---|---|---|
| Notes | Passage Window | Introduction Window | Specific rules or guidelines that students need to acknowledge in a pop-up dialogue before they start the test and in the notes during the whole test-taking process. |
| Testing Sessions | Scheduled Offerings | N/A | Testing sessions allow you to schedule a test for users located at different time zones, states, continents, etc. |
| Sections | Modules | N/A | Sections can be used to represent different areas of knowledge or topics the test covers (e.g. Math, Physics, etc.). Each section can have different settings. |
| Score Report by question properties | Feedback Form | Preformatted Letter | To provide candidates meaningful feedback regarding their performance on the assessment. |
| Question property reports with Passing Requirements | Core Section | Analysis | Combine question properties into groups, define passing mark criteria that need to be achieved in order to pass the test. |
| Dropdown question property | Topic Area | Terminal Learning Objective | Custom properties are additional fields that can be used to label the questions. Use custom question properties to group questions or provide additional data to search and manage them easily. |
AGILE-EXCEL User Upload Terminology
| Agile Template Header | GetCertified Template Header |
|---|---|
| AGILE User ID | External ID |
| User PKI | Username |
| Employee ID | Employee ID |
| First Name | First Name |
| Last Name | Last Name |
| Middle Name | Middle Name |
| User Primary Email Address | |
| User Role | Role (external id) |
| AGILE DOMAIN the user is in | Location external id |
| Affiliation | Affiliation |
| Phone number | Phone number |
| Source providing information | Data source |
| User Availability | User Status |
AGILE-EXCEL Upload Test Shells Terminology
| Agile Template Header | GetCertified Template Header |
|---|---|
| AGILE Item ID | External ID |
| AGILE Course Name | Name |
| AGILE DOMAIN for the Item | (Location) external ID, (Location) name |
| Classification of Item | Test label |
| Source providing information | Data source |
AGILE-EXCEL Upload Scheduled Offering (Testing session) Terminology
| Agile Template Header | GetCertified Template Header |
|---|---|
| AGILE Item ID | (Test) External ID |
| AGILE Scheduled Offering ID | External Session ID |
| AGILE DOMAIN in Scheduled Offering | (Location) external ID, (Location) name |
| Start Date | Available from |
| End Date | Available to |
| Source providing information (AGILE) | Data source |
Knowledge Base Workflows
Admin
Requirements and Training Materials
| # | Requirement | Link |
|---|---|---|
| R01 | Branching of test questions - Ability to branch to different questions based on response. | Article |
| R02 | Multiple response (select more than 1 choice - pick the best 3 of 8 possible responses). Must be able to limit the number of selections the student can make. Ability to assign different point values to each choice option. | Article |
| R03 | Matching: Relate items in column A with items in Column B. For example:
• Drag and drop • Choose the appropriate number or matching letter • Type in the corresponding match • Drag a line to it |
Article |
| R04 | Multiple choice: Select only one choice option. | Article |
| R05 | Must be able to have at least 10 choice options on a question. | Article |
| R06 | Matrix question: Have several statements with Likert options in a table. | Article |
| R07 | Multiple fill-in-the-blanks question: Each blank has its own drop-down list of choices. | Article |
| R08 | Fill-in-the-blank: Student can type a response. | Article |
| R09 | Variable scoring for each question (+1, +2 etc, 0 or -1, -2 etc) | Article |
| R010 | Permit text or images to be used during exam, allow split and adjustable screens for text or images to be presented next to, above or below test questions. | Article |
| R011 | Ability to provide feedback immediately after answering question. | Article |
| R012 | Feedback can be specific to each choice option.
The ability to withhold feedback on tests must also be an option. |
Article |
| R013 | Ability to provide informational screens in between questions. | Article |
| R014 | Ability for a candidate to flag a question to come back to later or for the application to inform the user of the questions not answered prior to submitting/completing the exam. | Article |
| R015 | Ability for a candidate to un-answer a question (paired with a notification/reminder) to come back to later prior to submitting/completing the exam. | Article |
| R016 | Ability to have a final submission button at the end of the test. (ensures the candidate has completed all testing requirements and alleviates the chance of a candidate not getting credit due to lack of submission for a test section (if a multiple section exam). | Article |
| R017 | Section(s) for an exam: Allow administrators to assign test questions to sections within a single exam. | Article |
| R018 | Allow scoring segregated by section with the option to aggregate scoring for the entire exam. | Article |
| R019 | Allow administrators to create, edit, copy, and delete exam items. | Article |
| R020 | Allow administrators to copy exams. | Article |
| R021 | Allow separate exam forms and/or surveys to be administered within a single exam site. | Article |
Proctor
Requirements and Training Materials
| # | Requirement | Link |
|---|
Student
Requirements and Training Materials
| # | Requirement | Link |
|---|