Difference between revisions of "Welcome to YouTestMe Wiki"

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| Webpage
 
| Webpage
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Copmany%20Information/YouTestMe%20-%20Company%20Information%20and%20Most%20Notable%20Clients.pdf Company Information]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Copmany%20Information/YouTestMe%20-%20Company%20Information.pdf Company Infrormation]
| General information about YouTestMe, key people, company background, most notable clients, and references.
+
|General information about YouTestMe.
 +
|PDF
 +
|-
 +
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Copmany%20Information/YouTestMe%20-%20References.pdf Company References]
 +
| YouTestMe References.
 +
| PDF
 +
|-
 +
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/YTM%20Competitive%20Advantage.pdf YouTestMe Competitive Advantage]
 +
| YouTestMe’s unique strengths and market differentiators.
 
| PDF
 
| PDF
 
|}
 
|}
  
 
=YouTestMe GetCertified=
 
=YouTestMe GetCertified=
YouTestMe GetCertified is software for secure and remote online knowledge examination, training, and certification with optional proctoring services for monitoring testing sessions.
+
YouTestMe GetCertified is the complete, all-in-one software for secure and remote online knowledge examination, training, and certification with optional proctoring services for monitoring testing sessions.
  
 
==General Information==
 
==General Information==
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! Description
 
! Description
 
! Type
 
! Type
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/Live%20Demo%20Resources/YouTestMe%20Presentation%20for%20Live%20Demos.pdf General Presentation]
 +
|The official presentation of YouTestMe.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/YTM%20Demo%20long%20version.pdf General Presentation - Long]
 +
|Long version of the official YouTestMe presentation
 +
|PDF
 
|-
 
|-
 
| [https://youtu.be/dNntAO9i6w0 Application Overview]
 
| [https://youtu.be/dNntAO9i6w0 Application Overview]
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| Video
 
| Video
 
|-
 
|-
| [https://wiki2.youtestme.com/youtestme/youtestmedoc/Sales/Partnership%20Deck/YouTestMe%20Brochure%202022.pdf Brochure]
+
| [https://www.youtestme.com/instructional-videos/ Video Tutorials]
| Brochure consisting of the main information about YouTestMe and benefits of our services for different customer groups.
+
| Set of instructional videos demonstrating the main modules and functionalities of YouTestMe GetCertified version 11.
| PDF
+
| Webpage
|-
 
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/YouTestMe%20GetCertified%20presentations/GetCertified%20Highlights.pdf PDF Presentation]
 
| PDF presentation containing the benefits and functionalities of YouTestMe GetCertified and accompanying YouTestMe services.
 
| PDF
 
|-
 
| [https://wiki.youtestme.com/index.php?title=YouTestMe_GetCertified_Video_Tutorials_v11]
 
| Set of videos and documents intended to walk you through the main modules and functionalities of YouTestMe GetCertified for v11
 
| Wiki page
 
 
|-
 
|-
 
| [https://www.youtestme.com/support-and-faq/ Knowledge Base]
 
| [https://www.youtestme.com/support-and-faq/ Knowledge Base]
 
| Catalog of articles containing step-by-step instructions for major workflows and functionalities.
 
| Catalog of articles containing step-by-step instructions for major workflows and functionalities.
 
| Webpage
 
| Webpage
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Third-Party%20License%20Notice.htm Third-Party License Notice]
 +
|
 +
|
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Releases/Release%2014.0%20(Tomcat%20project)/third_party_license.html Third-Party License Notice - 14.0 Release]
 +
|The Third-Party License Notice for the 14.0 Release provides information about the third-party software and libraries used in this version of the application.
 +
|HTML
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Releases/Release%2014.0%20(Tomcat%20project)/dependency-check-report.html Depencency Check Report - 14.0 Release]
 +
|The Dependency Check Report for the 14.0 Release is a comprehensive document that identifies and analyzes the software dependencies used in this version of the application.
 +
|HTML
 
|}
 
|}
  
==Brochures==
+
==Marketing Material==
 
{| class="wikitable" style="border: none; background: none;"
 
{| class="wikitable" style="border: none; background: none;"
 
! Link
 
! Link
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! Type
 
! Type
 
|-
 
|-
| [https://wiki2.youtestme.com/youtestme/youtestmedoc/Marketing/Marketing%20Material/Official%20brochures/YouTestMe%20for%20Governments.pdf Why is YouTestMe perfect for the Government?]
+
| [https://www.youtestme.com/customer-success-story/ Customer Success Stories]
| A brochure containing YouTestMe services and key features for the Government and a brief overview of our previous clients from that sector.
+
| Discover how YouTestMe has transformed the assessment experience for our clients through these inspiring success stories.
 +
| Webpage
 +
|-
 +
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/YTM%20Demo%20long%20version.pdf YouTestMe Comprehensive Overview]  
 +
| All-encompassing presentation of YouTestMe's robust online examination platform.
 
| PDF
 
| PDF
 
|-
 
|-
| [https://wiki2.youtestme.com/youtestme/youtestmedoc/Marketing/Marketing%20Material/Official%20brochures/YouTestMe%20for%20Corporations.pdf Why is YouTestMe perfect for Large Corporations?]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/YouTestMe%20AI%20&%20Live%20Proctoring%20Presentation.pdf Proctoring Presentation]
| A brochure containing YouTestMe services for corporate training, key features for large corporations, and an overview of our previous clients from the corporate sector.
+
| Discover how AI and live proctoring solution revolutionize the security and credibility of online examination.
 
| PDF
 
| PDF
 
|-
 
|-
| [https://wiki2.youtestme.com/youtestme/youtestmedoc/Marketing/Marketing%20Material/Official%20brochures/Online%20Testing%20Center.pdf Online Testing Center]
+
|[https://www.youtestme.com/press-and-media/ Press and Media]
| This brochure consists of information about the Online Testing Center, its benefits in comparison to the traditional test centers, and key features.
+
|Explore articles, press releases, and media coverage featuring YouTestMe.
| PDF
+
|Webpage
 +
|-
 +
|[https://www.youtestme.com/blog/ Blogs]
 +
|Informative articles, expert insights, and best practices related to online assessments, e-learning, and the latest developments in the YouTestMe platform.
 +
|Webpage
 
|}
 
|}
  
==Technical Documentation==
+
== Tenders ==
 
 
===Standard Documentation===
 
 
 
 
{| class="wikitable" style="border: none; background: none;"
 
{| class="wikitable" style="border: none; background: none;"
 
! Link
 
! Link
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! Type
 
! Type
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Business%20Continuity%20Planning.pdf Business Continuity Planning]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Tenders/YouTestMe%20-%20Tenders%20FAQ.pdf Tender FAQ]
| Company logistic plan used to restore interrupted business services
+
| A concise guide addressing common inquiries regarding the tender process
 
| PDF
 
| PDF
 +
|}
 +
 +
==Technical Documentation==
 +
 +
==== Classification of the YouTestMe Users ====
 +
{| class="wikitable"
 +
|+
 +
!'''Name of the Role'''
 +
!Role
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Diagrams/Official/YouTestMe-Dataflow-diagram-color.png Data-flow Diagram]
+
|YouTestMe System Administrator
| Diagram describing communication protocols between application components of YouTestMe Enterprise System 
+
|Install, configure and maintain YouTestMe virtual machines and underlying platform
| PNG
+
|-
 +
|YouTestMe Application Administrator
 +
|Control YouTestMe application settings such as branding, date formats, integration with mail server, create and remove application users, etc.
 +
|-
 +
|YouTestMe Application Users
 +
|Instructors organizing knowledge tests, content (questions, tests) creators, candidates doing tests.
 
|}
 
|}
  
===Installation and Upgrades===
+
=== YouTestMe Installation, Configuration and Maintenance Manuals ===
 
 
 
{| class="wikitable" style="border: none; background: none;"
 
{| class="wikitable" style="border: none; background: none;"
 
! Link
 
! Link
 +
!Role
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Installation%20and%20Support%20Manual%20-%20PostgreSQL.pdf Installation Manual]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20Standard%20Edition%20-%20Installation%20and%20Support%20Manual.pdf YouTestMe Standard Edition - Installation and Support Manual]  
| Manual for installing YouTestMe System as Virtual Appliance
+
|YouTestMe System        Administrator
 +
| Step-by-step instructions for installing the standard version of the YouTestMe application on your server as a virtual appliance for the on-premise clients.
 
| PDF
 
| PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20GetCertified%20-%20Instructions%20for%20First%20Time%20Use.pdf YTM GetCertified - Instructions for First Time Use]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20Enterprise%20Edition%20-%20Installation%20and%20Support%20Manual.pdf YouTestMe Enterprise Edition - Installation and Support Manual]   
| Instructions for first log-in and application setup
+
|YouTestMe System Administrator
| PDF
+
|Step-by-step instructions for installing the enterprise version of the YouTestMe application on your servers delivered as a set of virtual appliances for the on-premise clients.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20PostgreSQL%20Hot%20Standby%20Database%20Configuration.pdf PostgreSQL Hot Standby Database Configuration]
 +
|YouTestMe System Administrator
 +
|Learn how to configure the Hot Standby PostgreSQL database to ensure continuous backup using real-time data replication.
 +
|PDF
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Organizing%20Off-the-grid%20Testing.pdf Off-The-Grid Testing]
 +
|YouTestMe System Administrator
 +
|Step-by-step instructions for organizing online knowledge testing in areas without an internet connection and electricity.
 +
|PDF
 +
|}
 +
 
 +
=== Usage Instructions ===
 +
{| class="wikitable"
 +
|+
 +
!Link
 +
!Role
 +
!Description
 +
!Type
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20GetCertified%20Instructions%20for%20First%20Time%20Use.pdf Instructions For First Time Use]
 +
|YouTestMe Application Administrator
 +
|Instructions for accessing the application for the first time and recommended initial settings (changing the passwords and the time zone).
 +
|PDF
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Website%20Text/YouTestMe%20GetCertified%20OMR%20Scanner.pdf OMR Scanner]
 +
|YouTestMe Application Administrator
 +
|Workflow for organizing paper-based testing and using the OMR scanner with the YouTestMe system.
 +
|PDF
 +
|}
 +
 
 +
=== Default certificate templates ===
 +
{| class="wikitable"
 +
!Link
 +
!Description
 +
!Type
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20GetCertified%20Upgrade%20Procedure.pdf Upgrade Manual]
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/default%20certificate.zip Default certificate templates]
| This document explains the details of the upgrade procedure of the YouTestMe GetCertified application
+
|This folder contains a set of default certificate templates that can be used as a foundation for creating customized personal certificates with Jasper Reports. These templates provide a flexible starting point, allowing you to easily modify and tailor your own certificates according to your specific needs.<br />Use these templates to streamline the certificate creation process and design certificates that suit your requirements.
| PDF
+
|ZIP
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20-%20Restore%20Procedure%20from%20Snapshot.pdf Procedure for Restoring the System from Virtual Machine Snapshot]
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/blank-middle-portrait.jasper Portrait Orinetation]
| Procedure to restore the state of Virtual Machine from the snapshot
+
|Portrait Orinetation
| PDF
+
|Jasper
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20System%20Update%20Procedure.pdf Procedure for Upgrading Operating System]
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/blank-middle-landscape.jasper Landscape Orinetation]
| Document provides instructions for Linux OS update and virus scan
+
|Landscape Orientation
| PDF
+
|Jasper
 
|-
 
|-
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Log%20Monitoring%20and%20Event%20Logging.pdf System Logs and Events Management]
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/round-portrait.jasper Rounded Orinetation]
| Describes what software YouTestMe used for Log Monitoring and Event Logging
+
|Rounded Header
| PDF
+
|Jasper
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Resilience%20Testing.pdf Resilience Testing ]
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/gold-portrait.jasper Golden Orinetation]
| Describes YouTestMe approaches to resilience testing and benchmarks
+
|Golden Header Line
| PDF
+
|Jasper
 
|}
 
|}
  
===Security===
+
===Security and Accessibility General Presentation===
  
 
{| class="wikitable" style="border: none; background: none;"
 
{| class="wikitable" style="border: none; background: none;"
 
! Link
 
! Link
 +
!Role
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YouTestMe%20-%20Deployment%20Appliance%20Security%20Hardening.pdf YouTestMe Appliance Security Hardening]
+
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YouTestMe%20-%20Deployment%20Appliance%20Security%20Hardening.pdf Virtual Appliance Security Hardenings]
| The best security practices for YouTestMe Appliance deployment
+
|YouTestMe System Administrator
 +
| Additional security measures for YouTestMe virtual appliance.
 
| PDF
 
| PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients//YTM%20Security%20Policies.pdf YTM Security Policies]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Information%20Security%20Policies.pdf Information Security Policies]
| List of policies that has to provide rules and guidelines to be followed by people accessing company IT resources
+
|YouTestMe System Administrator
 +
| The Information Security Document that outlines the company's policies, procedures, and best practices for ensuring the security of sensitive information and data assets.
 
| PDF
 
| PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20PostgreSQL%20Secure%20SSL%20Connection.pdf PostgreSQL Secure SSL Connection]
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20PostgreSQL%20Secure%20SSL%20Connection.pdf PostgreSQL Secure SSL Connection]
| Instructions for secure SSL connection to PostgreSQL database via pgAdmin
+
|YouTestMe System Administrator
 +
| Instructions for secure SSL connection to PostgreSQL database via pgAdmin.
 
| PDF
 
| PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20PostgreSQL%20Transparent%20Data%20Encryption.pdf PostgreSQL Transparent Data Encryption ]
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20PostgreSQL%20Transparent%20Data%20Encryption.pdf PostgreSQL Transparent Data Encryption]
| Describes the CYBERTEC concept of Transparent Data Encryption for PostgreSQL
+
|YouTestMe System Administrator
 +
| Explanation of the CYBERTEC concept for transparent data encryption on PostgreSQL.
 
| PDF
 
| PDF
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Accessibility%20Conformance%20Report%20(based%20on%20VPAT%202.4).pdf Accessibility Conformance Report (based on VPAT 2.4)]
 +
|YouTestMe System Administrator
 +
| A report that summarizes the YouTestMe GetCertified level of accessibility conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 standards.
 +
| PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Risk%20Management.pdf Risk Management]
 +
|YouTestMe System Administrator
 +
|The risk management document outlines the comprehensive policies and procedures for assessing risks and ensuring the security of our business operations. It serves as a guide for identifying potential threats, evaluating their impact, and implementing measures to mitigate risks effectively, safeguarding the continuity and integrity of our business processes.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Data%20Classification.pdf Data Classification]
 +
|YouTestMe System Administrator
 +
|The document on data classification delineates clear policies for categorizing and managing access to various types of data within our organization. It establishes criteria for classifying data based on sensitivity and importance alongside guidelines for controlling access levels, ensuring confidentiality, integrity, and availability in alignment with regulatory requirements and organizational needs.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/ISO%20Certificates/YouTestMe%20-%20ISO%2027001%20-%20Certificate.jpg ISO/IEC 27001]
 +
|YouTestMe System Administrator
 +
| YouTestMe ISO/IEC 27001 certificate for managing information security.
 +
| PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/ISO%20Certificates/YouTestMe%20-%20ISO%209001%20-%20Certificate.jpg ISO 9001]
 +
|YouTestMe System Administrator
 +
|YouTestMe ISO 9001:2015 certificate.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/SSAE-16%20SOC2%20Type%20II%20audit%20report/Final%20Report/Audit%20Report-SSAE%2018%20SOC%202-YouTestMe%20-%20final%20version.pdf SSAE-16 SOC2 Type II audit report]
 +
|YouTestMe System Administrator
 +
|The '''SSAE-18 SOC 2 Type II Audit Report''' for YouTestMe covers the assessment of our controls related to security, availability, processing integrity, confidentiality, and privacy. This report includes detailed evaluations of our risk management processes, security policies, and system monitoring procedures, ensuring that we meet the requirements for data protection and service reliability. It highlights the effectiveness of our internal controls over the development and delivery of IT services, confirming compliance with the standards required by SSAE-18 SOC 2 Type II.
 +
|PDF
 
|}
 
|}
  
===Special Settings===
+
=== System Documentation ===
 
 
 
{| class="wikitable" style="border: none; background: none;"
 
{| class="wikitable" style="border: none; background: none;"
 
! Link
 
! Link
 +
!Role
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Organizing%20Off-the-grid%20Testing.pdf Off-the-grid Testing]
+
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Business%20Continuity%20Planning.pdf Business Continuity Planning]
| Step-by-step instructions on how to organize off-the-grid testing in areas without internet connection and electricity
+
|YouTestMe System Administrator
 +
| Logistic plan to restore interrupted business services.
 
| PDF
 
| PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Website%20Text/YouTestMe%20GetCertified%20OMR%20Scanner.pdf YouTestMe GetCertified OMR Scanner]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Log%20Monitoring%20and%20Event%20Logging.pdf System Logs and Events Management]
| How does the OMR scanner for paper-based testing in YouTestMe GetCertified work
+
|YouTestMe System Administrator
 +
|YouTestMe best practices for event logging and log monitoring.
 +
|PDF
 +
|-
 +
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Diagrams/Official/YouTestMe-Dataflow-diagram-color.png Data-Flow Diagram]
 +
|YouTestMe System Administrator
 +
| Diagram describing communication protocols between application components of the YouTestMe system.
 +
| PNG
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Resilience%20Testing.pdf Resilience Testing]
 +
|YouTestMe System Administrator
 +
|YouTestMe benchmarks and best practices for resilience testing.
 +
|PDF
 +
|-
 +
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Third-Party%20Dependency%20Management.pdf Third-Party Dependency Management]
 +
| YouTestMe Release Manager
 +
| Procedure for managing third-party software dependencies to ensure security, compatibility, and maintainability in software releases..
 
| PDF
 
| PDF
 
|}
 
|}
Line 167: Line 296:
 
! Type
 
! Type
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/2022-04-09%20-%20YTM%20Support%20Troubleshooting%20Procedure%20For%20Candidates-%20English.pdf Proctored test - Troubleshooting Guide]
+
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/2022-04-09%20-%20YTM%20Support%20Troubleshooting%20Procedure%20For%20Candidates-%20English.pdf Troubleshooting Guide For Proctored Tests]
| This document represents a guide to resolving the issues with the test-taking process in the YouTestMe GetCertified platform with the Proctoring option turned on
+
| A guide for resolving the most frequent challenges related to proctored tests in the YouTestMe system.
 
| PDF
 
| PDF
 
|-
 
|-
 
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Software%20Information/YouTestMe%20-%20Naming%20Conventions.pdf Naming Conventions]
 
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Software%20Information/YouTestMe%20-%20Naming%20Conventions.pdf Naming Conventions]
| Rules for naming components in YouTestMe GetCertified
+
| Rules for naming components in YouTestMe GetCertified, commonly used when writing specifications and test cases for user acceptance testing.
 
| PDF
 
| PDF
 
|}
 
|}
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|-
 
|-
 
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20End-User%20License%20Agreement.pdf EULA]
 
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20End-User%20License%20Agreement.pdf EULA]
|| End-User License Agreement
+
|| End-User License Agreement, specifying the rights and restrictions which apply to the use of the software.
 
|| PDF
 
|| PDF
 
|-
 
|-
 
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Service-Level%20Agreement.pdf SLA]
 
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Service-Level%20Agreement.pdf SLA]
|| Service-Level Agreemenet
+
|| Service-Level Agreement, specifying the type of services provided to the customer, usually including but not limited to details about technical support and hosting services.
 
|| PDF
 
|| PDF
 
|-
 
|-
 
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Data%20Processing%20Agreement.pdf DPA]
 
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Data%20Processing%20Agreement.pdf DPA]
|| Data Processing Agreement
+
|| Data Processing Agreement, specifying data privacy, confidentiality, disclosure of information, and data security.
 
|| PDF
 
|| PDF
|-
 
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20Change%20Order%20Form.pdf Change Order Form]
 
| Template for requesting modifications in YouTestMe GetCertified.
 
| PDF
 
 
|}
 
|}
  
=Payment Instructions=
+
== Navigating YouTestMe GetCertified Packages ==
 
+
{| class="wikitable"
{| class="wikitable" style="border: none; background: none;"
+
!Name
! Link
+
!Description
! Description
+
!Type
! Type
+
|-  
|-
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Instructions%20for%20Demo%20User/YTM%20Instructions%20for%20Demo%20User.pdf YTM Instructions for Demo User]
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Payment%20Instructions%20and%20Invoice%20Templates%20-%20USD,%20CAD/YouTestMe%20-%20Payment%20Instructions%20-%20American%20dollars.pdf Payment Instructions - U.S. Dollars]
+
|This document is your roadmap for navigating YouTestMe GetCertified's packages and roles. Discover Workspaces for focused demos, access various environments with existing data and explore package specifics and features. Notably, users share the same system-generated password for application access. Use this guide to enrich your GetCertified experience.
| How to pay using US dollars
 
| PDF
 
|-
 
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Payment%20Instructions%20and%20Invoice%20Templates%20-%20USD,%20CAD/YouTestMe%20-%20Payment%20Instructions%20-%20Canadian%20dollars.pdf Payment Instructions - Canadian Dollars]
 
| How to pay using Canadian dollars
 
| PDF
 
|}
 
 
 
=Marketing Materials=
 
 
 
==Success Stories==
 
 
 
{| class="wikitable" style="border: none; background: none;"
 
! Link
 
! Description
 
! Type
 
|-
 
| [https://www.youtestme.com/ccva-success-story/ Online Testing Center Customer Success Story]
 
| Use case of Council for Certification in Volunteer Administration (CCVA) using YouTestMe’s services of the online testing center.
 
| Webpage
 
|}
 
 
 
== YouTestMe in Media ==
 
{| class="wikitable" style="border: none; background: none;"
 
! Link
 
! Description
 
! Type
 
|-
 
|[https://www.educationtechnologyinsights.com/vp/-youtestme/how_to_prevent_cheating_in_online_exams?/ Education Technology Insights]
 
|Article: How to Prevent Cheating in Online Exams?
 
|Link
 
|-
 
|[https://www.educationtechnologyinsights.com/youtestme Education Technology Insights]
 
|Interview: Danilo Sretenovic
 
|Link
 
|-
 
|[https://svn.youtestme.com/scm/svn/youtestmedoc/trunk/Marketing/Media/YoutestMe%20-%20High(res).pdf Education Technology Insights]
 
|Interview: Danilo Sretenovic
 
|PDF
 
|-
 
|[https://svn.youtestme.com/scm/svn/youtestmedoc/trunk/Marketing/Media/YouTestMe%20-Award%20Logo.pdf Education Technology Insights]
 
|Award: Top Canada Education Technology Solutions Providers 2022
 
|PDF
 
|-
 
|[https://svn.youtestme.com/scm/svn/youtestmedoc/trunk/Marketing/Media/YouTestMe%20-Certificate.pdf Education Technology Insights]
 
|Certificate: Top Canada Education Technology Solutions Providers 2022
 
 
|PDF
 
|PDF
|-
 
|}
 
 
== Monthly Newsletters ==
 
{| class="wikitable" style="border: none; background: none;"
 
! Link
 
! Description
 
! Type
 
|-
 
|[https://www.getdrip.com/broadcasts/172741731/bbd1ea91697cbfb896db7 November 2022]
 
|Everything you need to know about a seamless organization of training and certification processes is in a YouTube playlist.
 
|Link
 
|-
 
|[https://www.getdrip.com/broadcasts/147884369/a9e688332e04fc7e55e48 October 2022]
 
|Promotion of solutions for four business categories - governments, test owners, educational institutions, and enterprises.
 
|Link
 
|-
 
|-
 
|[https://www.getdrip.com/broadcasts/215558112/f0305c28fb8262177c572 September 2022]
 
|Have a sneak peek of our software from the candidate’s perspective. It is free, quick, and entertaining! Choose a test from our library and enjoy your first-hand YouTestMe experience.
 
|Link
 
|-
 
|[https://www.getdrip.com/broadcasts/185921162/1747006bbe7043bcfd212 August 2022]
 
|Freemium model promotion. Fully experience the application without worrying about the payment in advance.
 
|Link
 
|-
 
|[https://www.getdrip.com/broadcasts/384988872/dae167da47486b96f1d44 July 2022]
 
|We present you the long-awaited & highly requested service - YouTestMe Online Testing Center. Pay only a one-time fee that covers the premium YouTestMe experience – from the beginning to the end of the examination process. No strings attached.
 
|Link
 
|-
 
|[http://3u41.nltconfirm.ionos.com/nl3/HRtNG6Gswq9__YHMZJeuSQ?m=ATwAAKW4BygAAAAAAAAAAKPpkqcAAYCq0g0AAAAAAA4ywQBisbUkQkhbPP8NRlmtpTuf_pWpXQAOEHA&b=f1fbde52&e=81e7d09b&x=siBj_K_9fezUx-Nd2hUu5s5SMOIk2xQCqwyPKykBFIw June 2022]
 
|New Website Launch! At YouTestMe, we are all about stepping up our game, and it is high time we upgraded our website to keep up with our latest work.
 
|Link
 
|-
 
|[http://3u41.nltconfirm.ionos.com/nl2/x1u7g/5zy5m.html?hl=en May 2022]
 
|Explanation of top 6 must-have features of online examination software: Test creation, exam booking, payment, recertification, proctoring, grading, and reporting.
 
|Link
 
|-
 
|[http://3u41.nltconfirm.ionos.com/nl2/x1u7g/5z8kt.html?hl=en April 2022]
 
|Introduction of a new module called Multiple Graders. Students often question the reliability of their grades. Multiple graders ensure a credible grading process.
 
|PDF
 
|-
 
|[https://wiki2.youtestme.com/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsletter%20March%202022/YouTestMe%20Monthly%20Newsletter%20March%202022.pdf March 2022]
 
|Blog explaining how to transform from paper to online exams. If a traditional summative exam is required in your class, these suggestions can help you and your students have a better online test-taking experience.
 
|PDF
 
|-
 
|[https://wiki2.youtestme.com/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsleter%20February%202022/YouTestMe%20Monthly%20Newsletter%20February%202022.pdf February 2022]
 
|YouTestMe GetCertied has integrated with Moodle, one of the most popular open-source learning platforms
 
|PDF
 
|-
 
|[http://3u41.nltconfirm.ionos.com/nl2/x1u7g/5zr1h.html?m=ATwAAJNr_eAAAAAAAAAAAKOXuj8AAYCq0g0AAAAAAA4ywQBh60GhpPcZP5IaS223xsvK6neAawAOEHA&b=075c8d71&e=ea7d45ba&x=EhVqCnYofksztpGtZfYMMz2JmXRh75n0lMEyejYUhKE January 2022]
 
|Announcement of the new app design.
 
|Link
 
|-
 
|[https://wiki2.youtestme.com/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsletter%20December%202021/YouTestMe%20Monthly%20Newsletter%20December%202021.pdf December 2021]
 
|Winter sale 2022 with a discount of 15% on any edition.
 
|PDF
 
|-
 
|[https://wiki2.youtestme.com/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsletter%20November%202021/YouTestMe%20Monthly%20Newsletter%20November%202021.pdf November 2021]
 
|YouTestMe developed an advanced exam booking system as enabled defining capacities, including examination fees, and setting booking and cancellation deadlines.
 
|PDF
 
|-
 
||[https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsletter%20October_2021/YTM%20Newsletter%20-%20October%202021.pdf October 2021 ]
 
|| Presentation of the multilingual interface. More than 100 languages available for examination.
 
|| PDF
 
|-
 
||[https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsletter%20September%202021/YouTestMe%20Monthly%20September%202021.pdf September 2021 ]           
 
|| LTI + YouTestMe GetCertified Secure Integration with Your LMS Endless Possibilities for Your eLearning Ecosystem.
 
|| PDF
 
|-
 
||[https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsletter%20August%202021/YTM%20Newsletter%20-%20August%202021.pdf August 2021 ]
 
|| Division Organization through Roles & Permissions.
 
|| PDF
 
|-
 
||[https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsletter%20July%202021/YTM%20Newsletter%20-%20June%202021.pdf July 2021 ]
 
|| YouTestMe GetCertified, an online examination platform, now supports the standards of Pearson VUE, the world’s largest test center network for computer-based test delivery.
 
|| PDF
 
|-
 
||[{{SERVER}}/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsletter%20June%202021/YTM%20Newsletter%20-%20June%202021.pdf June 2021 ]
 
|| YouTestMe GetCertified can seamlessly be integrated with your LMS. No migration is required, so you can measure the effectiveness of your e-learning programs and online training courses with our online examination platform.
 
|| PDF
 
|-
 
||[{{SERVER}}/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsletter%20May%202021/YTM%20Newsletter%20-%20May%202021.pdf May 2021 ]
 
|| We are introducing an extensive library of free professional tests and question pools that you can use to conduct your business and training assessments
 
|| PDF
 
|-
 
||[{{SERVER}}/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Specific%20Newsletters/YouTestMe%20How%20to%20Prevent%20Cheating%20Blog%20Newsletter/YouTestMe%20Blog%20Newsletter%20-%20How%20to%20Prevent%20Cheating%20in%20Online%20Exams.pdf YouTestMe Blog Newsletter]
 
|| How to Prevent Cheating in Online Exams
 
|| PDF
 
|-
 
||[{{SERVER}}/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Specific%20Newsletters/YouTestMe%20Generic%20Newsletter%20-%20Company%20Introduction/YouTestMe%20Whitepaper.pdf YouTestMe Whitepaper]
 
|| Generic Newsletter - YouTestMe company introduction, products and services
 
|| PDF
 
|-
 
||[{{SERVER}}/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsletter%20April%202021/YTM%20Newsletter%20-%20April%202021.pdf April 2021]
 
|| Customize the language interface, efficiently manage translations and use GetCertified reports to conduct item analysis
 
|| PDF
 
|-
 
||[{{SERVER}}/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsletter%20March%202021/YTM%20Newsletter%20-%20March%202021.pdf March 2021]
 
|| Discover how to automate, schedule, and scale your workloads and easily integrate other systems and applications with YouTestMe GetCertified
 
|| PDF
 
|-
 
||[{{SERVER}}/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsletter%20February%202021/YTM%20Newsletter%20-%20February%202021.pdf February 2021]
 
|| An improved E-Commerce feature allows you to sell your exams flexibly, while our video library will quickly walk you through all application functionalities and modules
 
|| PDF
 
|-
 
||[{{SERVER}}/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsletter%20January%202021/YTM%20Newsletter%20-%20January%202021.pdf January 2021]
 
|| Solutions for secure online testing that meet any objective and budget: Real-time Test Monitoring, Live Proctoring Using Conference Tools, and Automated Proctoring Using Artificial Intelligence
 
|| PDF
 
|-
 
||[{{SERVER}}/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsletter%20December%202020/YTM%20Newsletter%20-%20December%202020.pdf December 2020]
 
|| e-Testing Center: Introducing an end-to-end, fully automated solution for exam development, delivery, registration, scheduling, result processing, and reporting
 
|| PDF
 
|-
 
||[{{SERVER}}/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsletter%20November%202020/YTM%20Newsletter%20-%20November%202020.pdf November 2020]
 
|| e-Testing Center & Zapier: YouTestMe provides a fully outsourced service to develop and deliver high-stakes certification exams and the Zapier integrations with +1,300 applications
 
|| PDF
 
|-
 
||[{{SERVER}}/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsletter%20September%202020/YTM%20Newsletter%20-%20September%202020.pdf October 2020]
 
|| New Product Release: YouTestMe GetCertified 10.1 - Android Application and Seamless integration with your LMS or other software
 
|| PDF
 
|-
 
||[{{SERVER}}/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Monthly%20Newsletters/YouTestMe%20Newsletter%20July%202020/YTM%20Newsletter%20-%20July%202020.pdf July 2020]
 
|| Major Product Release:  New interface, SSO, Proctorio, Multilingual examination, Hot Spot questions, Test retake feature, Automated import of paper-based test results with Scantron, Transfer data to LRS, GDPR compliance, deployment on FedRAMP-compliant Microsft Azure servers
 
|| PDF
 
|- 
 
||[{{SERVER}}/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Specific%20Newsletters/YouTestMe%20GetCertified%20New%20Features%20April%202019/YTM%20Newsletter%20-%20April%202019.pdf April 2020]
 
|| YouTesMe GetCertified New Features: Automated Proctoring, E-Commerce, Application Programming Interface, Secure Exam Environment, and optional OMR Scanner for paper-based testing
 
|| PDF
 
|-
 
||[{{SERVER}}/youtestme/youtestmedoc/Marketing/Campaigns/Newsletter%20Campaigns/Specific%20Newsletters/YouTestMe%20GetCertified%20DIA%20Features%20September%202019/YTM%20Newsletter%20-%20September%202019.pdf Knowledge Examination Platform]
 
|| YouTestMe GetCertified can seamlessly integrate with your LMS. You can measure the effectiveness of your e-learning programs and online training courses with our online examination platform, without migrating from one system to another
 
|| PDF
 
 
|}
 
|}

Revision as of 03:59, 26 October 2024

YouTestMe

YouTestMe is a Canadian technology company headquartered in Toronto, providing software and services for secure remote online knowledge examination, training, and certification.

Link Description Type
Website YouTestMe official website. Webpage
Company Infrormation General information about YouTestMe. PDF
Company References YouTestMe References. PDF
YouTestMe Competitive Advantage YouTestMe’s unique strengths and market differentiators. PDF

YouTestMe GetCertified

YouTestMe GetCertified is the complete, all-in-one software for secure and remote online knowledge examination, training, and certification with optional proctoring services for monitoring testing sessions.

General Information

Link Description Type
General Presentation The official presentation of YouTestMe. PDF
General Presentation - Long Long version of the official YouTestMe presentation PDF
Application Overview 2-minute video explaining the main uses and features of YouTestMe GetCertified. Video
Video Tutorials Set of instructional videos demonstrating the main modules and functionalities of YouTestMe GetCertified version 11. Webpage
Knowledge Base Catalog of articles containing step-by-step instructions for major workflows and functionalities. Webpage
Third-Party License Notice
Third-Party License Notice - 14.0 Release The Third-Party License Notice for the 14.0 Release provides information about the third-party software and libraries used in this version of the application. HTML
Depencency Check Report - 14.0 Release The Dependency Check Report for the 14.0 Release is a comprehensive document that identifies and analyzes the software dependencies used in this version of the application. HTML

Marketing Material

Link Description Type
Customer Success Stories Discover how YouTestMe has transformed the assessment experience for our clients through these inspiring success stories. Webpage
YouTestMe Comprehensive Overview All-encompassing presentation of YouTestMe's robust online examination platform. PDF
Proctoring Presentation Discover how AI and live proctoring solution revolutionize the security and credibility of online examination. PDF
Press and Media Explore articles, press releases, and media coverage featuring YouTestMe. Webpage
Blogs Informative articles, expert insights, and best practices related to online assessments, e-learning, and the latest developments in the YouTestMe platform. Webpage

Tenders

Link Description Type
Tender FAQ A concise guide addressing common inquiries regarding the tender process PDF

Technical Documentation

Classification of the YouTestMe Users

Name of the Role Role
YouTestMe System Administrator Install, configure and maintain YouTestMe virtual machines and underlying platform
YouTestMe Application Administrator Control YouTestMe application settings such as branding, date formats, integration with mail server, create and remove application users, etc.
YouTestMe Application Users Instructors organizing knowledge tests, content (questions, tests) creators, candidates doing tests.

YouTestMe Installation, Configuration and Maintenance Manuals

Link Role Description Type
YouTestMe Standard Edition - Installation and Support Manual YouTestMe System Administrator Step-by-step instructions for installing the standard version of the YouTestMe application on your server as a virtual appliance for the on-premise clients. PDF
YouTestMe Enterprise Edition - Installation and Support Manual YouTestMe System Administrator Step-by-step instructions for installing the enterprise version of the YouTestMe application on your servers delivered as a set of virtual appliances for the on-premise clients. PDF
PostgreSQL Hot Standby Database Configuration YouTestMe System Administrator Learn how to configure the Hot Standby PostgreSQL database to ensure continuous backup using real-time data replication. PDF
Off-The-Grid Testing YouTestMe System Administrator Step-by-step instructions for organizing online knowledge testing in areas without an internet connection and electricity. PDF

Usage Instructions

Link Role Description Type
Instructions For First Time Use YouTestMe Application Administrator Instructions for accessing the application for the first time and recommended initial settings (changing the passwords and the time zone). PDF
OMR Scanner YouTestMe Application Administrator Workflow for organizing paper-based testing and using the OMR scanner with the YouTestMe system. PDF

Default certificate templates

Link Description Type
Default certificate templates This folder contains a set of default certificate templates that can be used as a foundation for creating customized personal certificates with Jasper Reports. These templates provide a flexible starting point, allowing you to easily modify and tailor your own certificates according to your specific needs.
Use these templates to streamline the certificate creation process and design certificates that suit your requirements.
ZIP
Portrait Orinetation Portrait Orinetation Jasper
Landscape Orinetation Landscape Orientation Jasper
Rounded Orinetation Rounded Header Jasper
Golden Orinetation Golden Header Line Jasper

Security and Accessibility General Presentation

Link Role Description Type
Virtual Appliance Security Hardenings YouTestMe System Administrator Additional security measures for YouTestMe virtual appliance. PDF
Information Security Policies YouTestMe System Administrator The Information Security Document that outlines the company's policies, procedures, and best practices for ensuring the security of sensitive information and data assets. PDF
PostgreSQL Secure SSL Connection YouTestMe System Administrator Instructions for secure SSL connection to PostgreSQL database via pgAdmin. PDF
PostgreSQL Transparent Data Encryption YouTestMe System Administrator Explanation of the CYBERTEC concept for transparent data encryption on PostgreSQL. PDF
Accessibility Conformance Report (based on VPAT 2.4) YouTestMe System Administrator A report that summarizes the YouTestMe GetCertified level of accessibility conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 standards. PDF
Risk Management YouTestMe System Administrator The risk management document outlines the comprehensive policies and procedures for assessing risks and ensuring the security of our business operations. It serves as a guide for identifying potential threats, evaluating their impact, and implementing measures to mitigate risks effectively, safeguarding the continuity and integrity of our business processes. PDF
Data Classification YouTestMe System Administrator The document on data classification delineates clear policies for categorizing and managing access to various types of data within our organization. It establishes criteria for classifying data based on sensitivity and importance alongside guidelines for controlling access levels, ensuring confidentiality, integrity, and availability in alignment with regulatory requirements and organizational needs. PDF
ISO/IEC 27001 YouTestMe System Administrator YouTestMe ISO/IEC 27001 certificate for managing information security. PDF
ISO 9001 YouTestMe System Administrator YouTestMe ISO 9001:2015 certificate. PDF
SSAE-16 SOC2 Type II audit report YouTestMe System Administrator The SSAE-18 SOC 2 Type II Audit Report for YouTestMe covers the assessment of our controls related to security, availability, processing integrity, confidentiality, and privacy. This report includes detailed evaluations of our risk management processes, security policies, and system monitoring procedures, ensuring that we meet the requirements for data protection and service reliability. It highlights the effectiveness of our internal controls over the development and delivery of IT services, confirming compliance with the standards required by SSAE-18 SOC 2 Type II. PDF

System Documentation

Link Role Description Type
Business Continuity Planning YouTestMe System Administrator Logistic plan to restore interrupted business services. PDF
System Logs and Events Management YouTestMe System Administrator YouTestMe best practices for event logging and log monitoring. PDF
Data-Flow Diagram YouTestMe System Administrator Diagram describing communication protocols between application components of the YouTestMe system. PNG
Resilience Testing YouTestMe System Administrator YouTestMe benchmarks and best practices for resilience testing. PDF
Third-Party Dependency Management YouTestMe Release Manager Procedure for managing third-party software dependencies to ensure security, compatibility, and maintainability in software releases.. PDF

Customer Support

Link Description Type
Troubleshooting Guide For Proctored Tests A guide for resolving the most frequent challenges related to proctored tests in the YouTestMe system. PDF
Naming Conventions Rules for naming components in YouTestMe GetCertified, commonly used when writing specifications and test cases for user acceptance testing. PDF

Legal Documentation

Link Description Type
EULA End-User License Agreement, specifying the rights and restrictions which apply to the use of the software. PDF
SLA Service-Level Agreement, specifying the type of services provided to the customer, usually including but not limited to details about technical support and hosting services. PDF
DPA Data Processing Agreement, specifying data privacy, confidentiality, disclosure of information, and data security. PDF

Navigating YouTestMe GetCertified Packages

Name Description Type
YTM Instructions for Demo User This document is your roadmap for navigating YouTestMe GetCertified's packages and roles. Discover Workspaces for focused demos, access various environments with existing data and explore package specifics and features. Notably, users share the same system-generated password for application access. Use this guide to enrich your GetCertified experience. PDF