Difference between revisions of "Welcome to YouTestMe Wiki"

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__NOTOC__
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=YouTestMe=
 +
YouTestMe is a Canadian technology company headquartered in Toronto, providing software and services for secure remote online knowledge examination, training, and certification.
  
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= YouTestMe Introduction=
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{| class="wikitable" style="border: none; background: none;"
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YouTestMe product family consists of several products, all of whom are dedicated to automating the knowledge testing processes.
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! Link
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{|class="wikitable"
 
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! Item
 
 
! Description
 
! Description
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! Type
 
|-
 
|-
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| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Standard%20Document%20Package/English/YTM%20Introduction.pdf YouTestMe Introduction] || Basic information about YouTestMe and its products
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| [https://youtu.be/dNntAO9i6w0 Website]
 +
| YouTestMe official website.
 +
| Webpage
 
|-
 
|-
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| [https://youtu.be/xfcmpBvtT7Y YouTestMe Explainer Video]
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|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Copmany%20Information/YouTestMe%20-%20Company%20Information.pdf Company Infrormation]
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|| An introduction video to YouTestMe GetCertified and Classroom 2020
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|General information about YouTestMe.
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|}
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|PDF
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+
|-
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== YouTestMe GetCertified ==
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| [https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Copmany%20Information/YouTestMe%20-%20References.pdf Company References]
−
 
+
| YouTestMe References.
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YouTestMe GetCertified is an application specialized for knowledge testing and certification purposes.
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| PDF
−
 
 
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{|class="wikitable"
 
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! Video Link
 
−
! Video Description
 
 
|-
 
|-
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| [https://youtu.be/DX6YhRLaTOI GetCertified Introduction]
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| [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/YTM%20Competitive%20Advantage.pdf YouTestMe Competitive Advantage]
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|| An introduction to the main features of YouTestMe GetCerified
+
| YouTestMe’s unique strengths and market differentiators.
 +
| PDF
 
|}
 
|}
  
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== Instructions for using YouTestMe GetCertified ==
+
=YouTestMe GetCertified=
 +
YouTestMe GetCertified is the complete, all-in-one software for secure and remote online knowledge examination, training, and certification with optional proctoring services for monitoring testing sessions.
  
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This chapter contains instructional documents and videos on how to use YouTestMe GetCertified application
+
==General Information==
  
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== Getting started ==
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{| class="wikitable" style="border: none; background: none;"
−
 
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! Link
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{|class="wikitable"
 
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! Item
 
 
! Description
 
! Description
 +
! Type
 
|-
 
|-
−
| [https://youtu.be/b7whbZlsTzY/ Add Users into The System (8.2.2)]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/Live%20Demo%20Resources/YouTestMe%20Presentation%20for%20Live%20Demos.pdf General Presentation]
−
|| This video explains how to load a large number of users, create new users and approve registration requests
+
|The official presentation of YouTestMe.
 +
|PDF
 
|-
 
|-
−
| [https://youtu.be/QlPdhj-sWsw/ Change Your Password (8.2.2)]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/YTM%20Demo%20long%20version.pdf General Presentation - Long]
−
|| This video explains how to change your password in the system
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|Long version of the official YouTestMe presentation
 +
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20And%20Using%20Question%20Pools.pdf  Question Pools]
+
| [https://youtu.be/dNntAO9i6w0 Application Overview]
−
|| This document explains how to create and use question pools for the test-taking process
+
| 2-minute video explaining the main uses and features of YouTestMe GetCertified.
 +
| Video
 
|-
 
|-
−
| [https://youtu.be/X-XJrot21fg/ Create a User Group (8.2.2)]
+
| [https://www.youtestme.com/instructional-videos/ Video Tutorials]
−
|| This video explains how to create a user group and assign users for the test-taking process
+
| Set of instructional videos demonstrating the main modules and functionalities of YouTestMe GetCertified version 11.
 +
| Webpage
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Contacting%20Support%20Inside%20The%20Application%20In%20Case%20Of%20Any%20Question.pdf Contacting Support]
+
| [https://www.youtestme.com/support-and-faq/ Knowledge Base]
−
|| This document explains how to contact support within the application in case of any question via the ''System'' tab.
+
| Catalog of articles containing step-by-step instructions for major workflows and functionalities.
 +
| Webpage
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Third-Party%20License%20Notice.htm Third-Party License Notice]
 +
|
 +
|
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Releases/Release%2014.0%20(Tomcat%20project)/third_party_license.html Third-Party License Notice - 14.0 Release]
 +
|The Third-Party License Notice for the 14.0 Release provides information about the third-party software and libraries used in this version of the application.
 +
|HTML
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Releases/Release%2014.0%20(Tomcat%20project)/dependency-check-report.html Depencency Check Report - 14.0 Release]
 +
|The Dependency Check Report for the 14.0 Release is a comprehensive document that identifies and analyzes the software dependencies used in this version of the application.
 +
|HTML
 
|}
 
|}
  
−
== Introducing important features of YouTestMe GetCertified ==
+
==Marketing Material==
−
 
+
{| class="wikitable" style="border: none; background: none;"
−
{|class="wikitable"
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! Link
−
! Item
 
 
! Description
 
! Description
 +
! Type
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20A%20Simple%20Test%20Without%20Sections%20And%20Assigning%20Candidates%20To%20It.pdf A Simple Test Without Sections]
+
| [https://www.youtestme.com/customer-success-story/ Customer Success Stories]
−
|| This document explains how to create a simple test without sections and assign candidates to it
+
| Discover how YouTestMe has transformed the assessment experience for our clients through these inspiring success stories.
 +
| Webpage
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20And%20Adding%20Questions%20To%20A%20Test%20(Different%20Methods).pdf Questions (Different Methods)]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/YTM%20Demo%20long%20version.pdf YouTestMe Comprehensive Overview]  
−
|| This document explains how to create and add questions to a test using different methods
+
| All-encompassing presentation of YouTestMe's robust online examination platform.
 +
| PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20A%20New%20Session%20And%20Editing%20An%20Existing%20Testing%20Session.pdf Testing Sessions]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/YouTestMe%20AI%20&%20Live%20Proctoring%20Presentation.pdf Proctoring Presentation]
−
|| This document explains how to create a new session and edit an existing testing session
+
| Discover how AI and live proctoring solution revolutionize the security and credibility of online examination.
 +
| PDF
 
|-
 
|-
−
| [https://youtu.be/CnnnWqV_CNo/ Enroll Users into a Testing Session (8.2.2)]
+
|[https://www.youtestme.com/press-and-media/ Press and Media]
−
|| This video explains how to enroll users individually into a testing session
+
|Explore articles, press releases, and media coverage featuring YouTestMe.
 +
|Webpage
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Monitoring%20Test%20Successfully%20(Examples%20And%20Best%20Practices).pdf Monitor a Test]
+
|[https://www.youtestme.com/blog/ Blogs]
−
|| This document explains how to monitor a test successfully (examples and best practices)
+
|Informative articles, expert insights, and best practices related to online assessments, e-learning, and the latest developments in the YouTestMe platform.
 +
|Webpage
 +
|}
 +
 
 +
== Tenders ==
 +
{| class="wikitable" style="border: none; background: none;"
 +
! Link
 +
! Description
 +
! Type
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20A%20User%20Group%20And%20Enrolling%20That%20Group%20In%20A%20Session.pdf User Group]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Tenders/YouTestMe%20-%20Tenders%20FAQ.pdf Tender FAQ]
−
|| This document explains how to create a user group and enroll that group in a testing session
+
| A concise guide addressing common inquiries regarding the tender process
 +
| PDF
 +
|}
 +
 
 +
==Technical Documentation==
 +
 
 +
==== Classification of the YouTestMe Users ====
 +
{| class="wikitable"
 +
|+
 +
!'''Name of the Role'''
 +
!Role
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20Testing%20And%20Survey%20Locations.pdf  Testing and Survey Location]
+
|YouTestMe System Administrator
−
|| This document explains how to create testing and survey locations
+
|Install, configure and maintain YouTestMe virtual machines and underlying platform
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Using%20Grading%20Scales%20In%20Tests.pdf  Grading Scales]
+
|YouTestMe Application Administrator
−
|| This document explains how to use grading scales in tests
+
|Control YouTestMe application settings such as branding, date formats, integration with mail server, create and remove application users, etc.
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Using%20Lockdown%20Browser.pdf Lockdown Browser]
+
|YouTestMe Application Users
−
|| This document explains how to use the lockdown browser option to prevent candidates from cheating
+
|Instructors organizing knowledge tests, content (questions, tests) creators, candidates doing tests.
 +
|}
 +
 
 +
=== YouTestMe Installation, Configuration and Maintenance Manuals ===
 +
{| class="wikitable" style="border: none; background: none;"
 +
! Link
 +
!Role
 +
! Description
 +
! Type
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Displaying%20Standard%20Reports.pdf Standard Reports]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20Standard%20Edition%20-%20Installation%20and%20Support%20Manual.pdf YouTestMe Standard Edition - Installation and Support Manual]  
−
|| This document explains how to display a basic report using the report builder
+
|YouTestMe System        Administrator
−
|-  
+
| Step-by-step instructions for installing the standard version of the YouTestMe application on your server as a virtual appliance for the on-premise clients.
−
| [https://youtu.be/2yiibV_ceOs/ Question Pools]
+
| PDF
−
|| This video explains different question types and how to organize questions into question pools
 
 
|-
 
|-
−
| [https://youtu.be/fmvOkqFMfmk/ System Security]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20Enterprise%20Edition%20-%20Installation%20and%20Support%20Manual.pdf YouTestMe Enterprise Edition - Installation and Support Manual]  
−
|| This video explains various security roles and permissions
+
|YouTestMe System Administrator
−
|-  
+
|Step-by-step instructions for installing the enterprise version of the YouTestMe application on your servers delivered as a set of virtual appliances for the on-premise clients.
−
| [https://youtu.be/KB-tiFiu18I/ Users Groups]
+
|PDF
−
|| This video explains how to organize and users into user groups and manage them
 
 
|-
 
|-
−
| [https://youtu.be/nDUa08QyHEs/ Reports]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20PostgreSQL%20Hot%20Standby%20Database%20Configuration.pdf PostgreSQL Hot Standby Database Configuration]
−
|| This video explains how to use predefined and custom reports
+
|YouTestMe System Administrator
−
|-  
+
|Learn how to configure the Hot Standby PostgreSQL database to ensure continuous backup using real-time data replication.
−
| [https://youtu.be/htk6cye5BMo/ Surveys]
+
|PDF
−
|| This video explains how to create and manage surveys
 
 
|-
 
|-
−
| [https://youtu.be/7hWx8Eo-xAA/ Tests and Certifications]
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Organizing%20Off-the-grid%20Testing.pdf Off-The-Grid Testing]
−
|| This video explains how to create and manage tests and certificates
+
|YouTestMe System Administrator
 +
|Step-by-step instructions for organizing online knowledge testing in areas without an internet connection and electricity.
 +
|PDF
 +
|}
 +
 
 +
=== Usage Instructions ===
 +
{| class="wikitable"
 +
|+
 +
!Link
 +
!Role
 +
!Description
 +
!Type
 
|-
 
|-
−
| [https://youtu.be/peNM3_kaJAU/ Automated Proctoring System]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20GetCertified%20Instructions%20for%20First%20Time%20Use.pdf Instructions For First Time Use]
−
|| This video explains how to use the automated proctoring system. It lists required equipment, the set-up process and demonstrates a test-taking process.
+
|YouTestMe Application Administrator
 +
|Instructions for accessing the application for the first time and recommended initial settings (changing the passwords and the time zone).
 +
|PDF
 
|-
 
|-
−
| [https://youtu.be/S9M2r8Exg8o/ Create a New Question in a Question Pool (8.2.2)]
+
|[{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Website%20Text/YouTestMe%20GetCertified%20OMR%20Scanner.pdf OMR Scanner]
−
|| This video explains how to create a new question in an existing question pool
+
|YouTestMe Application Administrator
−
|-
+
|Workflow for organizing paper-based testing and using the OMR scanner with the YouTestMe system.
−
| [https://youtu.be/yfGQArJTXl8/ Create a New User (8.2.2)]
+
|PDF
−
|| This video explains how to create a new user
 
−
|-
 
−
| [https://youtu.be/gNwEPgn8qPk/ Suspend and Delete a Test (8.2.2)]
 
−
|| This video explains how to suspend or permanently delete your published tests
 
−
|-
 
−
| [https://youtu.be/dVArWEWa7J0/ Remove Users from the System (8.2.2)]
 
−
|| This video explains how to remove users and manage their status
 
−
|-
 
−
| [https://youtu.be/XlCWOCqbkZs/ A Test with Instructions - Student (8.2.2)]
 
−
|| This video explains how to take a test with instructions as a student user
 
−
|-
 
−
| [https://youtu.be/fI_jVOCI7Ts View Candidate's Scores by Categories: End-To-End Process (8.2.3)]
 
−
|| This video explains how to create question pools, create a test without sections with different categories, create a testing session and add candidates to it, view personal reports, use the report builder and export Excel files
 
 
|}
 
|}
  
−
== Advanced use of YouTestMe GetCertified ==
+
=== Default certificate templates ===
−
 
+
{| class="wikitable"
−
{|class="wikitable"
+
!Link
−
! Document Link
+
!Description
−
! Document Description
+
!Type
 
|-
 
|-
−
| [https://youtu.be/XcPwEW16_lE/ A Test With Sections and Instructions (8.2.2)]
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/default%20certificate.zip Default certificate templates]
−
|| This video explains how to create a test that contains sections and section instructions
+
|This folder contains a set of default certificate templates that can be used as a foundation for creating customized personal certificates with Jasper Reports. These templates provide a flexible starting point, allowing you to easily modify and tailor your own certificates according to your specific needs.<br />Use these templates to streamline the certificate creation process and design certificates that suit your requirements.
 +
|ZIP
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Branching%20Questions.pdf Branching Questions]
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/blank-middle-portrait.jasper Portrait Orinetation]
−
|| This document explains how to create branching questions
+
|Portrait Orinetation
 +
|Jasper
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Matching%20Questions.pdf Matching Questions]
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/blank-middle-landscape.jasper Landscape Orinetation]
−
|| This document explains how to create matching questions
+
|Landscape Orientation
 +
|Jasper
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20Multiple%20Choice%20Question%20With%20Different%20Scoring%20Method.pdf Creating Multiple Choice Question with Different Scoring Method]
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/round-portrait.jasper Rounded Orinetation]
−
|| This document explains how to create multiple choice question with different scoring method
+
|Rounded Header
 +
|Jasper
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Self-Registration%20(With%20Or%20Without%20Managers%20Approval).pdf Self-Registration]
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/gold-portrait.jasper Golden Orinetation]
−
|| This document explains how to self-register with or without managers' approval
+
|Golden Header Line
−
|-
+
|Jasper
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Unlocking%20User’s%20Profile.pdf Unlock User’s Profile]
 
−
|| This document explains how to unlock an user's profile
 
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Using%20Report%20Builder%20(How%20To%20Display%20Needed%20Information).pdf Report Builder]
 
−
|| This document explains how to display the report information you need using the report builder
 
−
| [https://youtu.be/15E7jdpRIws/ Creating a training course]
 
−
|| Step-by-step explanations on how to create a training course, its steps, and attach a test and multimedia to it
 
 
|}
 
|}
  
−
== Technical Documentation ==
+
===Security and Accessibility General Presentation===
  
−
 
+
{| class="wikitable" style="border: none; background: none;"
−
{|class="wikitable"
+
! Link
−
! Document
+
!Role
 
! Description
 
! Description
 +
! Type
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20Cloud%20Hosting%20-%20Basic%20Technical%20Information.pdf Cloud Hosting - Basic Technical Informations ] || Information about “Cloud hosting" option of YouTestMe solutions
+
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YouTestMe%20-%20Deployment%20Appliance%20Security%20Hardening.pdf Virtual Appliance Security Hardenings]
 +
|YouTestMe System Administrator
 +
| Additional security measures for YouTestMe virtual appliance.
 +
| PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Installation%20and%20Support%20Manual%20-%20PostgreSQL.pdf Installation and Support Manual] || Manual for installing YouTestMe System as Virtual Appliance
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Information%20Security%20Policies.pdf Information Security Policies]
 +
|YouTestMe System Administrator
 +
| The Information Security Document that outlines the company's policies, procedures, and best practices for ensuring the security of sensitive information and data assets.
 +
| PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20-%20Restore%20Procedure%20from%20Snapshot.pdf Restore Procedure from Virtual Machine Snapshot] || Procedure to restore the state of Virtual Machine from the snapshot
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20PostgreSQL%20Secure%20SSL%20Connection.pdf PostgreSQL Secure SSL Connection]
 +
|YouTestMe System Administrator
 +
| Instructions for secure SSL connection to PostgreSQL database via pgAdmin.
 +
| PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20System%20Update%20Procedure.pdf System Update Procedure] || Document provides instructions for Linux OS update and virus scan
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20PostgreSQL%20Transparent%20Data%20Encryption.pdf PostgreSQL Transparent Data Encryption]
 +
|YouTestMe System Administrator
 +
| Explanation of the CYBERTEC concept for transparent data encryption on PostgreSQL.
 +
| PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20-%20Upgrade%20Procedure.pdf Upgrade Procedure] || This document explains the details of the upgrade procedure of the YouTestMe GetCertified application
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Accessibility%20Conformance%20Report%20(based%20on%20VPAT%202.4).pdf Accessibility Conformance Report (based on VPAT 2.4)]
 +
|YouTestMe System Administrator
 +
| A report that summarizes the YouTestMe GetCertified level of accessibility conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 standards.
 +
| PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YouTestMe%20Deployment%20Appliance%20Security%20Hardening.pdf YouTestMe Appliance Security Hardening] || The best security practices for YouTestMe Appliance deployment
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Risk%20Management.pdf Risk Management]
 +
|YouTestMe System Administrator
 +
|The risk management document outlines the comprehensive policies and procedures for assessing risks and ensuring the security of our business operations. It serves as a guide for identifying potential threats, evaluating their impact, and implementing measures to mitigate risks effectively, safeguarding the continuity and integrity of our business processes.
 +
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YTM%20Setting%20Up%20Deployment%20Appliance.pdf Setting Up Deployment Appliance] || Deployment procedure for Standard Version
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Data%20Classification.pdf Data Classification]
 +
|YouTestMe System Administrator
 +
|The document on data classification delineates clear policies for categorizing and managing access to various types of data within our organization. It establishes criteria for classifying data based on sensitivity and importance alongside guidelines for controlling access levels, ensuring confidentiality, integrity, and availability in alignment with regulatory requirements and organizational needs.
 +
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YTM%20Setting%20Up%20Enterprise%20Deployment%20Appliance.pdf Setting Up Enterprise Appliance] || Deployment procedure for Enterprise Version
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/ISO%20Certificates/YouTestMe%20-%20ISO%2027001%20-%20Certificate.jpg ISO/IEC 27001]
 +
|YouTestMe System Administrator
 +
| YouTestMe ISO/IEC 27001 certificate for managing information security.
 +
| PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20GetCertified%20-%20Instructions%20for%20First%20Time%20Use.pdf YTM GetCertified - Instructions for First Time Use] || Instructions for first log-in and application setup
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/ISO%20Certificates/YouTestMe%20-%20ISO%209001%20-%20Certificate.jpg ISO 9001]
 +
|YouTestMe System Administrator
 +
|YouTestMe ISO 9001:2015 certificate.
 +
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Delivery%20List.pdf YTM Delivery List] || YTM Virtual Appliance Delivery Check-List
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/SSAE-16%20SOC2%20Type%20II%20audit%20report/Final%20Report/Audit%20Report-SSAE%2018%20SOC%202-YouTestMe%20-%20final%20version.pdf SSAE-16 SOC2 Type II audit report]
−
|-
+
|YouTestMe System Administrator
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Resilience%20Testing.pdf YTM Resilience Testing] || Procedure for performing resilience tests of YouTestMe application
+
|The '''SSAE-18 SOC 2 Type II Audit Report''' for YouTestMe covers the assessment of our controls related to security, availability, processing integrity, confidentiality, and privacy. This report includes detailed evaluations of our risk management processes, security policies, and system monitoring procedures, ensuring that we meet the requirements for data protection and service reliability. It highlights the effectiveness of our internal controls over the development and delivery of IT services, confirming compliance with the standards required by SSAE-18 SOC 2 Type II.
−
|-
+
|PDF
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Business%20Continuity%20Planning.pdf Business Continuity Planning] || Company logistic plan used to restore interrupted business services
 
 
|}
 
|}
  
−
== Documentation ==
+
=== System Documentation ===
−
{|class="wikitable"
+
{| class="wikitable" style="border: none; background: none;"
−
! Document
+
! Link
 +
!Role
 
! Description
 
! Description
−
 
+
! Type
−
|-[{{SERVER}}/youtestme/youtestmedoc/Marketing/Standard%20Document%20Package/English/YTM%20Introduction.pdf YouTestMe Introduction] || YouTestMe Introduction
+
|-
 +
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Business%20Continuity%20Planning.pdf Business Continuity Planning]
 +
|YouTestMe System Administrator
 +
| Logistic plan to restore interrupted business services.
 +
| PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Standard%20Document%20Package/English/GC/YouTestMe%20-%20GetCertified%20Product%20Brochure.pdf YouTestMe GetCertified Product Brochure] || General information about YouTestMe GetCertified
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Log%20Monitoring%20and%20Event%20Logging.pdf System Logs and Events Management]
 +
|YouTestMe System Administrator
 +
|YouTestMe best practices for event logging and log monitoring.
 +
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/helpPages/YouTestMe_GetCertified_Help_System.pdf YouTestMe Help ] || YouTestMe GetCertified help system manual
+
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Diagrams/Official/YouTestMe-Dataflow-diagram-color.png Data-Flow Diagram]
−
|-
+
|YouTestMe System Administrator
−
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Features/YTM%20GetCertified%20Features%20List.pdf YouTestMe GetCertified Features List] || List and brief explanation of all features in YouTestMe GetCertified
+
| Diagram describing communication protocols between application components of the YouTestMe system.
−
|-
+
| PNG
−
| [{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Integrations%20concept/YouTestMe%20GetCertified%20API%20Documentation.pdf YouTestMe GetCertified API Documentation] || API documentation for YouTestMe GetCertified
 
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Website%20Text/YouTestMe%20GetCertified%20OMR%20Scanner.pdf YouTestMe GetCertified OMR Scanner] || How does the OMR scanner for paper-based testing in YouTestMe GetCertified work
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Resilience%20Testing.pdf Resilience Testing]
 +
|YouTestMe System Administrator
 +
|YouTestMe benchmarks and best practices for resilience testing.
 +
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Website%20Text/YouTestMe%20GetCertified%20Automated%20(On-demand)%20proctoring%20document.pdf YouTestMe GetCertified Automated Proctoring] || Explanation of automated/on demand proctoring solution in YouTestMe GetCertified
+
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Third-Party%20Dependency%20Management.pdf Third-Party Dependency Management]
 +
| YouTestMe Release Manager
 +
| Procedure for managing third-party software dependencies to ensure security, compatibility, and maintainability in software releases..
 +
| PDF
 
|}
 
|}
  
−
== Support ==
+
==Customer Support==
  
−
 
+
{| class="wikitable" style="border: none; background: none;"
−
{|class="wikitable"
+
! Link
−
! Document
 
 
! Description
 
! Description
 +
! Type
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Frequently%20Asked%20Questions%20-%20Support.pdf Frequently Asked Questions - Support] || Frequently asked questions - support
+
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/2022-04-09%20-%20YTM%20Support%20Troubleshooting%20Procedure%20For%20Candidates-%20English.pdf Troubleshooting Guide For Proctored Tests]
 +
| A guide for resolving the most frequent challenges related to proctored tests in the YouTestMe system.
 +
| PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Clients/DIA/Frequently%20Asked%20Questions%20-%20DIA%20Support.pdf Frequently Asked Questions - DIA Support] || Frequently asked questions - DIA support
+
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Software%20Information/YouTestMe%20-%20Naming%20Conventions.pdf Naming Conventions]
 +
| Rules for naming components in YouTestMe GetCertified, commonly used when writing specifications and test cases for user acceptance testing.
 +
| PDF
 
|}
 
|}
  
−
== YouTestMe Classroom2020 ==
+
=Legal Documentation=
  
−
The focus of YouTestMe - Classroom2020 is not solely testing knowledge, but teaching and learning as well. It is capable of meeting the needs of both educational institutions and businesses.
+
{| class="wikitable" style="border: none; background: none;"
−
 
+
! Link
−
=== Documentation ===
 
−
{|class="wikitable"
 
−
! Document
 
 
! Description
 
! Description
−
 
+
! Type
 +
|-
 +
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20End-User%20License%20Agreement.pdf EULA]
 +
|| End-User License Agreement, specifying the rights and restrictions which apply to the use of the software.
 +
|| PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Standard%20Document%20Package/English/CL2020/YouTestMe%20-%20Classroom2020%20College%20Edition%20Product%20Brochure.pdf YouTestMe Classroom2020 Product Brochure] || YouTestMe Clasroom2020 general information
+
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Service-Level%20Agreement.pdf SLA]
−
|-  
+
|| Service-Level Agreement, specifying the type of services provided to the customer, usually including but not limited to details about technical support and hosting services.
−
| [{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Classroom%202020/Classroom2020%20User%20Manual%20EN.pdf YouTestMe Classroom2020 User Manual] || YouTestMe Classroom2020 user manual
+
|| PDF
−
|-  
 
−
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Features/YTM%20Classroom2020%20Features%20List.pdf YouTestMe Classroom2020 Features List] || List of all features in Classroom2020
 
−
|}
 
−
 
 
−
=== Introduction Videos ===
 
−
 
 
−
{|class="wikitable"
 
−
! Video Link
 
−
! Video Description
 
 
|-
 
|-
−
| [https://youtu.be/15eg4SxhMQA Classroom2020 Introduction]
+
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Data%20Processing%20Agreement.pdf DPA]
−
|| A basic introduction to the main features of CL2020
+
|| Data Processing Agreement, specifying data privacy, confidentiality, disclosure of information, and data security.
 +
|| PDF
 
|}
 
|}
  
−
=== YouTestMe Mobile TakeQuiz ===
+
== Navigating YouTestMe GetCertified Packages ==
−
 
+
{| class="wikitable"
−
YouTestMe - Mobile TakeQuiz is a product designed to provide a quick and easy way to test knowledge on your mobile devices.
+
!Name
−
 
+
!Description
−
=== Documentation ===
+
!Type
−
{|class="wikitable"
+
|-  
−
! Document
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Instructions%20for%20Demo%20User/YTM%20Instructions%20for%20Demo%20User.pdf YTM Instructions for Demo User]
−
! Description
+
|This document is your roadmap for navigating YouTestMe GetCertified's packages and roles. Discover Workspaces for focused demos, access various environments with existing data and explore package specifics and features. Notably, users share the same system-generated password for application access. Use this guide to enrich your GetCertified experience.
−
 
+
|PDF
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Standard%20Document%20Package/English/YouTestMe%20-%20Mobile%20TakeQuiz%20Product%20Brochure.pdf YouTestMe Mobile TakeQuiz] || YouTestMe mobile take quiz product brochure
 
 
|}
 
|}
  
−
=== Video Tutorial ===
+
= Careers =
−
 
+
We are hiring below positions
−
{|class="wikitable"
+
{| class="wikitable"
−
! Video Link
+
!Role
−
! Video Description
+
!Description
 
|-
 
|-
−
| [https://youtu.be/AXxUhaRl7XU WebEx Video Tutorial]
+
|[[Application specialist]]
−
|| Video Tutorial for using Cisco WebEx
+
|Roles such as Sales Associate, Marketing Specialist, QA specialist, and Development Coordinator assume that a person becomes an Application Specialist first and then acquires additional skills and knowledge to do Sales, Marketing, QA, Development coordination, and business improvements.
−
|}
+
Can act as:
−
 
 
−
 
 
−
 
 
−
 
 
−
== For Investors ==
 
−
=== Elevator Pitch ===
 
−
YouTestMe is a web-based software family with a goal to eliminate manual, paper-based knowledge testing. We are streaming towards covering all evaluation processes (testing, surveying, training, soft skills). Our products are delivered as a standalone, pre-configured virtual appliance that can be deployed on the cloud or local servers within 30 minutes. Our pricing model is based on a one-time fee, with no additional fees calculated per-user/test/survey.
 
−
 
 
−
For more information contact us at [mailto:investments@youtestme.com investments@youtestme.com]
 
−
 
 
−
== For Partners ==
 
−
=== Shaping the Future of Knowledge Assessment ===
 
−
At YouTestMe, we are always looking for potential partners that will help us progress in the world of knowledge assessment.
 
  
−
=== Applying for Partnership ===
+
# sales associate
 +
# development coordinator and interface with clients
 +
# support specialist
 +
# business analyst improving the business
 +
# QA
  
−
In order to apply for the partnership program, fill out the [https://www.youtestme.com/partners application form] on our website. Our support team is able to come up with a personalized solution for you, contact us at [mailto:partnerships@youtestme.com partnerships@youtestme.com]
+
Training consist of active tasks:
  
−
==== Documentation ====
+
# complete complex tasks in the application
−
{|class="wikitable"
+
# create new articles
−
! Document Name
+
# improve YouTestMe website, wiki, wiki2, golden copy  (procedures, manuals, demo application)
−
! Description
+
# analyze videos from meetings with clients and make business related improvements
−
! Document Type
+
# attend at least 5 meetings with clients as an assistant taking meeting minutes and providing meeting analysis
 
|-
 
|-
−
|| [{{SERVER}}/youtestme/youtestmedoc/Sales/Investments/YouTestMe%20Pitch%20Deck.pdf YouTestMe Pitch Deck]
+
|[[Sales associate|Sales Associate]]
−
|| Pitch deck
+
|Page for onboarding new sales associates and remote interns.`
−
|| PDF
 
 
|-
 
|-
−
|| [{{SERVER}}/youtestme/youtestmedoc/Sales/Investments/YouTestMe%20Pitch%20Deck.pptx YouTestMe Pitch Deck]
+
|Marketing Specialist
−
|| Pitch deck
+
|A key skill is to be able to present YouTestMe products and services in the best possible light on the website, presentations, documents and other materials that must be:
−
|| PPTX
+
 
 +
* impressive
 +
* easy to understand
 +
* accurate and complete
 +
* clients can easily see the benefits
 
|-
 
|-
−
|| [{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Competitive%20Advantage.pdf YTM Competitive Advantage]
+
|[[System Administrator]]
−
|| What makes YouTestMe competitive and unique
+
|Linux, Windows and PostgreSQL administration.
−
|| PDF
 
−
|-
 
−
|| [{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Commercialization%20Process.pdf YTM Commercialization Process]
 
−
|| Commercial Possibilities for YouTestMe line of products
 
−
|| PDF
 
−
|-
 
−
|| [{{SERVER}}/youtestme/youtestmedoc/Procedures/Sales%20Procedures/How%20to%20Use%20WebEx%20(for%20Clients%20-%20Partners).pdf YTM WebEx Instructions]
 
−
|| How to use WebEx
 
−
|| PDF
 
 
|}
 
|}
−
 
−
== [[Employees]] ==
 

Latest revision as of 18:51, 23 November 2024

YouTestMe

YouTestMe is a Canadian technology company headquartered in Toronto, providing software and services for secure remote online knowledge examination, training, and certification.

Link Description Type
Website YouTestMe official website. Webpage
Company Infrormation General information about YouTestMe. PDF
Company References YouTestMe References. PDF
YouTestMe Competitive Advantage YouTestMe’s unique strengths and market differentiators. PDF

YouTestMe GetCertified

YouTestMe GetCertified is the complete, all-in-one software for secure and remote online knowledge examination, training, and certification with optional proctoring services for monitoring testing sessions.

General Information

Link Description Type
General Presentation The official presentation of YouTestMe. PDF
General Presentation - Long Long version of the official YouTestMe presentation PDF
Application Overview 2-minute video explaining the main uses and features of YouTestMe GetCertified. Video
Video Tutorials Set of instructional videos demonstrating the main modules and functionalities of YouTestMe GetCertified version 11. Webpage
Knowledge Base Catalog of articles containing step-by-step instructions for major workflows and functionalities. Webpage
Third-Party License Notice
Third-Party License Notice - 14.0 Release The Third-Party License Notice for the 14.0 Release provides information about the third-party software and libraries used in this version of the application. HTML
Depencency Check Report - 14.0 Release The Dependency Check Report for the 14.0 Release is a comprehensive document that identifies and analyzes the software dependencies used in this version of the application. HTML

Marketing Material

Link Description Type
Customer Success Stories Discover how YouTestMe has transformed the assessment experience for our clients through these inspiring success stories. Webpage
YouTestMe Comprehensive Overview All-encompassing presentation of YouTestMe's robust online examination platform. PDF
Proctoring Presentation Discover how AI and live proctoring solution revolutionize the security and credibility of online examination. PDF
Press and Media Explore articles, press releases, and media coverage featuring YouTestMe. Webpage
Blogs Informative articles, expert insights, and best practices related to online assessments, e-learning, and the latest developments in the YouTestMe platform. Webpage

Tenders

Link Description Type
Tender FAQ A concise guide addressing common inquiries regarding the tender process PDF

Technical Documentation

Classification of the YouTestMe Users

Name of the Role Role
YouTestMe System Administrator Install, configure and maintain YouTestMe virtual machines and underlying platform
YouTestMe Application Administrator Control YouTestMe application settings such as branding, date formats, integration with mail server, create and remove application users, etc.
YouTestMe Application Users Instructors organizing knowledge tests, content (questions, tests) creators, candidates doing tests.

YouTestMe Installation, Configuration and Maintenance Manuals

Link Role Description Type
YouTestMe Standard Edition - Installation and Support Manual YouTestMe System Administrator Step-by-step instructions for installing the standard version of the YouTestMe application on your server as a virtual appliance for the on-premise clients. PDF
YouTestMe Enterprise Edition - Installation and Support Manual YouTestMe System Administrator Step-by-step instructions for installing the enterprise version of the YouTestMe application on your servers delivered as a set of virtual appliances for the on-premise clients. PDF
PostgreSQL Hot Standby Database Configuration YouTestMe System Administrator Learn how to configure the Hot Standby PostgreSQL database to ensure continuous backup using real-time data replication. PDF
Off-The-Grid Testing YouTestMe System Administrator Step-by-step instructions for organizing online knowledge testing in areas without an internet connection and electricity. PDF

Usage Instructions

Link Role Description Type
Instructions For First Time Use YouTestMe Application Administrator Instructions for accessing the application for the first time and recommended initial settings (changing the passwords and the time zone). PDF
OMR Scanner YouTestMe Application Administrator Workflow for organizing paper-based testing and using the OMR scanner with the YouTestMe system. PDF

Default certificate templates

Link Description Type
Default certificate templates This folder contains a set of default certificate templates that can be used as a foundation for creating customized personal certificates with Jasper Reports. These templates provide a flexible starting point, allowing you to easily modify and tailor your own certificates according to your specific needs.
Use these templates to streamline the certificate creation process and design certificates that suit your requirements. 		ZIP
Portrait Orinetation Portrait Orinetation Jasper
Landscape Orinetation Landscape Orientation Jasper
Rounded Orinetation Rounded Header Jasper
Golden Orinetation Golden Header Line Jasper

Security and Accessibility General Presentation

Link Role Description Type
Virtual Appliance Security Hardenings YouTestMe System Administrator Additional security measures for YouTestMe virtual appliance. PDF
Information Security Policies YouTestMe System Administrator The Information Security Document that outlines the company's policies, procedures, and best practices for ensuring the security of sensitive information and data assets. PDF
PostgreSQL Secure SSL Connection YouTestMe System Administrator Instructions for secure SSL connection to PostgreSQL database via pgAdmin. PDF
PostgreSQL Transparent Data Encryption YouTestMe System Administrator Explanation of the CYBERTEC concept for transparent data encryption on PostgreSQL. PDF
Accessibility Conformance Report (based on VPAT 2.4) YouTestMe System Administrator A report that summarizes the YouTestMe GetCertified level of accessibility conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 standards. PDF
Risk Management YouTestMe System Administrator The risk management document outlines the comprehensive policies and procedures for assessing risks and ensuring the security of our business operations. It serves as a guide for identifying potential threats, evaluating their impact, and implementing measures to mitigate risks effectively, safeguarding the continuity and integrity of our business processes. PDF
Data Classification YouTestMe System Administrator The document on data classification delineates clear policies for categorizing and managing access to various types of data within our organization. It establishes criteria for classifying data based on sensitivity and importance alongside guidelines for controlling access levels, ensuring confidentiality, integrity, and availability in alignment with regulatory requirements and organizational needs. PDF
ISO/IEC 27001 YouTestMe System Administrator YouTestMe ISO/IEC 27001 certificate for managing information security. PDF
ISO 9001 YouTestMe System Administrator YouTestMe ISO 9001:2015 certificate. PDF
SSAE-16 SOC2 Type II audit report YouTestMe System Administrator The SSAE-18 SOC 2 Type II Audit Report for YouTestMe covers the assessment of our controls related to security, availability, processing integrity, confidentiality, and privacy. This report includes detailed evaluations of our risk management processes, security policies, and system monitoring procedures, ensuring that we meet the requirements for data protection and service reliability. It highlights the effectiveness of our internal controls over the development and delivery of IT services, confirming compliance with the standards required by SSAE-18 SOC 2 Type II. PDF

System Documentation

Link Role Description Type
Business Continuity Planning YouTestMe System Administrator Logistic plan to restore interrupted business services. PDF
System Logs and Events Management YouTestMe System Administrator YouTestMe best practices for event logging and log monitoring. PDF
Data-Flow Diagram YouTestMe System Administrator Diagram describing communication protocols between application components of the YouTestMe system. PNG
Resilience Testing YouTestMe System Administrator YouTestMe benchmarks and best practices for resilience testing. PDF
Third-Party Dependency Management YouTestMe Release Manager Procedure for managing third-party software dependencies to ensure security, compatibility, and maintainability in software releases.. PDF

Customer Support

Link Description Type
Troubleshooting Guide For Proctored Tests A guide for resolving the most frequent challenges related to proctored tests in the YouTestMe system. PDF
Naming Conventions Rules for naming components in YouTestMe GetCertified, commonly used when writing specifications and test cases for user acceptance testing. PDF

Legal Documentation

Link Description Type
EULA End-User License Agreement, specifying the rights and restrictions which apply to the use of the software. PDF
SLA Service-Level Agreement, specifying the type of services provided to the customer, usually including but not limited to details about technical support and hosting services. PDF
DPA Data Processing Agreement, specifying data privacy, confidentiality, disclosure of information, and data security. PDF

Navigating YouTestMe GetCertified Packages

Name Description Type
YTM Instructions for Demo User This document is your roadmap for navigating YouTestMe GetCertified's packages and roles. Discover Workspaces for focused demos, access various environments with existing data and explore package specifics and features. Notably, users share the same system-generated password for application access. Use this guide to enrich your GetCertified experience. PDF

Careers

We are hiring below positions

Role Description
Application specialist Roles such as Sales Associate, Marketing Specialist, QA specialist, and Development Coordinator assume that a person becomes an Application Specialist first and then acquires additional skills and knowledge to do Sales, Marketing, QA, Development coordination, and business improvements.

Can act as:

  1. sales associate
  2. development coordinator and interface with clients
  3. support specialist
  4. business analyst improving the business
  5. QA

Training consist of active tasks:

  1. complete complex tasks in the application
  2. create new articles
  3. improve YouTestMe website, wiki, wiki2, golden copy (procedures, manuals, demo application)
  4. analyze videos from meetings with clients and make business related improvements
  5. attend at least 5 meetings with clients as an assistant taking meeting minutes and providing meeting analysis
Sales Associate Page for onboarding new sales associates and remote interns.`
Marketing Specialist A key skill is to be able to present YouTestMe products and services in the best possible light on the website, presentations, documents and other materials that must be:
  • impressive
  • easy to understand
  • accurate and complete
  • clients can easily see the benefits
System Administrator Linux, Windows and PostgreSQL administration.
Retrieved from "https://wiki.youtestme.com/index.php?title=Welcome_to_YouTestMe_Wiki&oldid=5142"