Difference between revisions of "Welcome to YouTestMe Wiki"

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__NOTOC__
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==<big>YouTestMe</big>==
 +
YouTestMe is a Canadian technology company headquartered in Toronto, providing software and services for secure remote online knowledge examination, training, and certification.
  
= YouTestMe Introduction=
+
{| class="wikitable" style="border: none; background: none;"
YouTestMe product family consists of several products, all of whom are dedicated to automating the knowledge testing processes.
+
! Name
 
 
{|class="wikitable"
 
! Item
 
 
! Description
 
! Description
 +
! Type
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Standard%20Document%20Package/English/YTM%20Introduction.pdf YouTestMe Introduction] || Basic information about YouTestMe and its products
+
| [https://www.youtestme.com/ Website]
 +
| YouTestMe official website.
 +
| Webpage
 
|-
 
|-
| [https://youtu.be/xfcmpBvtT7Y YouTestMe Explainer Video]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Company%20Information/YouTestMe%20-%20Company%20Information.pdf Company Information]
|| An introduction video to YouTestMe GetCertified and Classroom 2020
+
|General information about YouTestMe.
 +
|PDF
 +
|-
 +
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Company%20Information/YouTestMe%20-%20References.pdf Company References]
 +
| YouTestMe client contacts for reference checks.
 +
| PDF
 +
|-
 +
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/YTM%20Competitive%20Advantage.pdf YouTestMe Competitive Advantage]
 +
| YouTestMe’s unique strengths and market differentiators.
 +
| PDF
 
|}
 
|}
  
== YouTestMe GetCertified ==
+
===YouTestMe GetCertified===
 +
YouTestMe GetCertified is the complete, all-in-one software for secure and remote online knowledge examination, training, and certification with optional proctoring services for monitoring testing sessions.
  
YouTestMe GetCertified is an application specialized for knowledge testing and certification purposes.
+
==General Information==
  
{|class="wikitable"
+
{| class="wikitable" style="border: none; background: none;"
! Video Link
+
! Name
! Video Description
+
! Description
 +
! Type
 
|-
 
|-
| [https://youtu.be/DX6YhRLaTOI GetCertified Introduction]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/Live%20Demo%20Resources/YouTestMe%20Presentation%20for%20Live%20Demos.pdf General Presentation]
|| An introduction to the main features of YouTestMe GetCerified
+
|The official presentation of YouTestMe.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/YTM%20Demo%20long%20version.pdf General Presentation - Long]
 +
|Long version of the official YouTestMe presentation
 +
|PDF
 +
|-
 +
| [https://youtu.be/dNntAO9i6w0 Application Overview]
 +
| 2-minute video explaining the main uses and features of YouTestMe GetCertified.
 +
| Video
 +
|-
 +
| [https://www.youtestme.com/instructional-videos/ Application Walkthrough Videos]
 +
| Set of instructional videos demonstrating the main modules and functionalities of YouTestMe GetCertified version 11.
 +
| Webpage
 +
|-
 +
| [https://www.youtestme.com/support-and-faq/ YouTestMe Knowledge Base]
 +
| Catalog of articles containing step-by-step instructions for major workflows and functionalities.
 +
| Webpage
 
|}
 
|}
  
== Instructions for using YouTestMe GetCertified ==
+
==Marketing Material==
 
+
{| class="wikitable" style="border: none; background: none;"
This chapter contains instructional documents and videos on how to use YouTestMe GetCertified application.
+
! Name
 
 
== Getting started ==
 
 
 
{|class="wikitable"
 
! Item
 
 
! Description
 
! Description
 +
! Type
 
|-
 
|-
| [https://youtu.be/b7whbZlsTzY/ Add Users into The System (8.2.2)]
+
| [https://www.youtestme.com/customer-success-story/ Customer Success Stories]  
|| This video explains how to load a large number of users, create new users and approve registration requests
+
| Discover how YouTestMe has transformed the assessment experience for our clients through these inspiring success stories.
|-
+
| Webpage
| [https://youtu.be/QlPdhj-sWsw/ Change Your Password (8.2.2)]
 
|| This video explains how to change your password in the system
 
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Roles%20and%20permissions.pdf Roles And Permissions]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/YTM%20Demo%20long%20version.pdf YouTestMe Comprehensive Overview]  
|| Explains default roles in the system and the permissions you can assign to a new role
+
| All-encompassing presentation of YouTestMe's robust online examination platform.
 +
| PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20And%20Using%20Question%20Pools.pdf Question Pools]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Marketing%20Material/Official%20brochures/2024/YouTestMe%20AI%20&%20LIVE%20Proctoring%20Broshure.pdf Proctoring Presentation]
|| Explains how to create and use question pools for the test-taking process
+
| Discover how AI and live proctoring solution revolutionize the security and credibility of online examination.
 +
| PDF
 
|-
 
|-
| [https://youtu.be/X-XJrot21fg/ Create a User Group (8.2.2)]
+
|[https://www.youtestme.com/press-and-media/ Press and Media]
|| Explains how to create a user group and assign users for the test-taking process
+
|Explore articles, press releases, and media coverage featuring YouTestMe.
 +
|Webpage
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Contacting%20Support%20Inside%20The%20Application%20In%20Case%20Of%20Any%20Question.pdf Contacting Support]
+
|[https://www.youtestme.com/blog/ YouTestMe Blog]
|| Explains how to contact support within the application in case of any question via the ''System'' tab.
+
|Informative articles, expert insights, and best practices related to online assessments, e-learning, and the latest developments in the YouTestMe platform.
 +
|Webpage
 
|}
 
|}
  
== YouTestMe GetCertified Features==
+
== YouTestMe Trust Center – Legal, Data Privacy & IT Security ==
 
+
Here at YouTestMe, we are fully committed to maintaining the highest standards in data privacy, legal compliance, security, and industry certifications. On this page, you will find all the essential documents, templates, examples, and detailed information necessary to understand our practices and ensure transparency, accountability, and compliance throughout our processes.</big>
{|class="wikitable"
+
=== Certifications & Compliance ===
! Item
+
{| class="wikitable"
 +
! Name
 
! Description
 
! Description
 +
! Type
 
|-
 
|-
| [https://youtu.be/S9M2r8Exg8o/ Create a New Question in a Question Pool (8.2.2)]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/Official%20certificates%20and%20logos/2024-2025/Certificate%20ISO%2027001-2022%20-%20MALLOC%20INC.jpg ISO Certification ISO27001]
|| Explains how to create a new question in an existing question pool
+
| Official certification confirming compliance with ISO 27001 security standards.
 +
| PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20A%20Simple%20Test%20Without%20Sections%20And%20Assigning%20Candidates%20To%20It.pdf A Simple Test Without Sections]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/Official%20certificates%20and%20logos/2024-2025/Certificate%209001%20-%20MALLOC%20INC.jpg ISO Certification ISO9001]
|| Explains how to create a simple test without sections and assign candidates to it
+
|Official certification verifying adherence to ISO 9001 quality management standards.
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20And%20Adding%20Questions%20To%20A%20Test%20(Different%20Methods).pdf Questions (Different Methods)]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/SSAE-16%20SOC2%20Type%20II%20audit%20report/CertPRO%20SOC%202%20implementation/Letter%20of%20Engagement.pdf SOC 2 Compliance]
|| Explains how to create and add questions to a test using different methods
+
| Letter of engagement outlining compliance with SOC 2 security and privacy requirements
 +
| PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20A%20New%20Session%20And%20Editing%20An%20Existing%20Testing%20Session.pdf Testing Sessions]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Accessibility%20Conformance%20Report%20(based%20on%20VPAT%202.4).pdf Accessibility Conformance Report (based on VPAT 2.4)]
|| This document explains how to create a new session and edit an existing testing session
+
|Assessment of YouTestMe GetCertified’s accessibility compliance with WCAG 2.1 standards.
 +
|PDF
 
|-
 
|-
| [https://youtu.be/CnnnWqV_CNo/ Enroll Users into a Testing Session (8.2.2)]
+
|ISO Cerification ISO27701
|| Explains how to enroll users individually into a testing session
+
|The ISO 27701 certification, which establishes a framework for privacy information management in compliance with GDPR and other data protection regulations, is planned for completion in the second half of 2025.
 +
|Text
 +
|}
 +
 
 +
=== Legal & Regulatory Documents ===
 +
{| class="wikitable"
 +
! Name
 +
! Description
 +
! Type
 
|-
 
|-
|  
+
|[https://svn.youtestme.com/scm/svn/ytmlegal/trunk/Data+Processing+Agreements/YTM+Canada+and+Serbia+SCCs+and+UK+Addendum+to+SCCs.pdf Subprocessor Services Agreement]
[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Self-Registration%20(With%20Or%20Without%20Managers%20Approval).pdf Self-Registration]
+
|Agreement between YouTestMe Canada and YouTestMe Serbia outlining subprocessing services.
|| Explains how to self-register with or without managers' approval
+
|PDF
 
|-
 
|-
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Monitoring%20Test%20Successfully%20(Examples%20And%20Best%20Practices).pdf Monitor a Test]
+
|[https://wiki.youtestme.com/youtestme/ytmlegal/Data%20Processing%20Agreements/YTM%20Canada%20and%20Tunisia%20SCCs%20and%20UK%20Addendum%20to%20SCCs.pdf Subprocessor Services Agreement]
|| Explains how to monitor a test successfully (examples and best practices)
+
|Agreement between YouTestMe Canada and Talent Base Tunisia outlining subprocessing services.
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20A%20User%20Group%20And%20Enrolling%20That%20Group%20In%20A%20Session.pdf User Group]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Data%20Processing%20Agreement.pdf Data Privacy Agreement]
|| Explains how to create a user group and enroll that group in a testing session
+
|Defines YouTestMe’s commitments and policies regarding data privacy.
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Adding%20Managers%20To%20A%20Test%20And%20What%20Is%20The%20Purpose%20Of%20It.pdf Adding Managers]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Procedures/YouTestMe%20-%20Data%20Privacy%20and%20Security%20Policies.pdf Data Privacy and Security Policies]
|| Explains how to add managers to a test and what is the purpose of it
+
|Outlines YouTestMe’s data privacy and security policies.
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20Testing%20And%20Survey%20Locations.pdf Testing and Survey Location]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Non-Disclosure-Agreement-Template.pdf NDA Agreement]
|| Explains how to create testing and survey locations
+
| Legally binding agreement that protects confidential information exchanged between parties.
 +
| PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Using%20Grading%20Scales%20In%20Tests.pdf Grading Scales]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20End-User%20License%20Agreement.pdf EULA (End-User License Agreement)]
|| Explains how to use grading scales in tests
+
|Agreement defining terms for end-user software usage.
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Using%20Lockdown%20Browser.pdf Lockdown Browser]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Service-Level%20Agreement.pdf SLA (Service Level Agreement)]
|| Explains how to use the lockdown browser option to prevent candidates from cheating
+
|Agreement outlining service commitments and performance standards.
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Displaying%20Standard%20Reports.pdf  Standard Reports]
+
|[https://www.youtestme.com/gdpr/ GDPR Compliance]
|| Explains how to display a basic report using the report builder
+
|Overview of YouTestMe GetCertified’s compliance with GDPR regulations.
|-
+
|Link
|
 
[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Using%20Report%20Builder%20(How%20To%20Display%20Needed%20Information).pdf Report Builder]
 
|| Explains how to display the report information you need using the report builder
 
 
|-
 
|-
| [https://youtu.be/gNwEPgn8qPk/ Suspend and Delete a Test (8.2.2)]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Legal/Documents/YouTestMe%20-%20Malloc%20Inc/Business%20Name%20Registration%202023/Registration%20Information%20of%20a%20Business%20Name%20for%20a%20Corporation_EN.pdf YouTestMe Business Name Registration]
|| Explains how to suspend or permanently delete your published tests
+
|Official registration document for YouTestMe’s business name
 +
|PDF
 
|-
 
|-
| [https://youtu.be/dVArWEWa7J0/ Remove Users from the System (8.2.2)]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Legal/Documents/YouTestMe%20-%20Malloc%20Inc/Malloc_Article_of_Incorporation.pdf YouTestMe Article of Incorporation]
|| Explains how to remove users and manage their status
+
|Official incorporation document for YouTestMe.
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Unlocking%20User’s%20Profile.pdf Unlock User’s Profile]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Acceptable%20Use%20Agreement.pdf Acceptable Use Agreement]
|| Explains how to unlock an user's profile
+
|Defines the acceptable use policies for YouTestMe’s services.
 +
|PDF
 
|}
 
|}
  
== Advanced use of YouTestMe GetCertified ==
+
=== Financial & Operational Information ===
 
+
{| class="wikitable"
{|class="wikitable"
+
! Name
! Document Link
+
! Description
! Document Description
+
! Type
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/Test%20creation%20and%20test-taking%20using%20the%20integration%20with%20AGILE.pdf Test Creation, Test-taking and Reporting using the Integration with AGILE]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Tenders/Malloc%20Inc.%20OA%20YouTestMe%20-%202023-2024%20-%20REN%20-%20Multi%20%23ESM0439735888%20-%20Eff.%20Aug.%2022,%202023.pdf Insurance Policies & Coverage Details]
|| Importing users, tests, testing sessions, and test candidates from AGILE. Completing the test creation process. Examining a personal report (preformatted letter). Exporting completion statuses
+
| Document outlining YouTestMe’s cybersecurity, information security, and data privacy insurance coverage, provided by Zensurance to mitigate business risks.
 +
| PDF
 
|-
 
|-
 +
|D-U-N-S® Number
 +
|The DUNS (Data Universal Numbering System) number is a unique nine-digit identifier assigned to businesses by Dun & Bradstreet (D&B). It is used globally to verify a company's identity and financial reliability, often required for government contracts, tenders, and business credit reports. Our D-U-N-S® number: '''203382358'''
 +
|Text
 
|-
 
|-
| [https://youtu.be/XcPwEW16_lE/ A Test With Sections and Instructions (8.2.2)]
+
|Business Number (BN):
|| Explains how to create a test that contains sections and section instructions
+
|A unique number issued by CRA for taxation and business identification purposes, with '''887897759''' serving as the official reference
 +
|Text
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Branching%20Questions.pdf Branching Questions]
+
|Registry ID
|| Explains how to create branching questions
+
|The identification number assigned in the provincial business registry of Ontario, specifically '''1093389''' for this business
 +
|Text
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Matching%20Questions.pdf Matching Questions]
+
|Company Status Notes
|| Explains how to create matching questions
+
|Confirms that the business is legally incorporated as a separate legal entity, noted as '''incorporated'''.
 +
|Text
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Matrix%20Questions.pdf Matrix Questions]
+
|NEQ Number
|| Explains how to create matrix questions
+
|This is our NEQ number: '''1178703329.'''
 +
The NEQ (Numéro d’entreprise du Québec) is a unique ID for businesses in Québec, used for registration and legal purposes.
 +
|Text
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20Multiple%20Choice%20Question%20With%20Different%20Scoring%20Method.pdf Creating Multiple Choice Question with Different Scoring Method]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20W8%20-%20Template.pdf W-8BEN-E]
|| Explains how to create multiple choice question with different scoring method
+
|This is YTM W-8BEN-E form, used for tax certification purposes.
 +
|PDF
 +
|}
 +
 
 +
=== Security & IT Compliance ===
 +
{| class="wikitable"
 +
! Name
 +
! Description
 +
! Type
 
|-
 
|-
| [https://youtu.be/XlCWOCqbkZs/ A Test with Instructions - Student (8.2.2)]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Information%20Security%20and%20Compliance%20Overview.pdf Information Security and Compliance Overview]
|| Explains how to take a test with instructions as a student user
+
|This document outlines YouTestMe’s security framework, covering access control, data protection, compliance measures, risk management, AI proctoring security, and governance policies to ensure the confidentiality, integrity, and availability of user data.
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Projects/QA%20Projects/PDF%20Documents/YTM%20Procedure%20for%20Test%20Organization.pdf Procedure For Test Organization]
+
| Penetration Test Results
|| Explains the end-to-end process of organizing tests using YouTestMe GetCertified
+
| A penetration testing report available upon request, with a signed NDA.
 +
| PDF
 
|-
 
|-
| [https://youtu.be/WHnMISXknnc/ Creating a Training Course (8.2.8)]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Business%20Continuity%20Planning.pdf Business Continuity Planning]
|| Creating a training course with multiple steps. Attaching multimedia to a training course. Assigning a test to a training course.
+
|A strategic plan designed to restore essential business services swiftly in case of disruptions.
|}
+
|PDF
 
+
|-
== YouTestMe FAQ Documentation ==
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Procedures/Technical%20Procedures/System%20Access%20Policies.pdf System Access Policy]
 
+
|YouTestMe’s policy on managing system access to ensure secure handling of sensitive data.
{|class="wikitable"
+
|PDF
! Document
+
|-
! Description
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Logging.pdf Logging]
 +
|A guide answering key questions about logging practices and procedures for effective system monitoring.
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Management/FAQ%20documents%202020/Installation%20and%20Support%20FAQ.pdf YouTestMe Installation and Support FAQ] || This document contains frequently asked questions about the installation process and support related to the YouTestMe GetCertified application
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Third-Party%20License%20Notice.htm Third-Party License Notice]
|}
+
|This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses:
 
+
|HTML
== Technical Documentation ==
 
 
 
{|class="wikitable"
 
! Document
 
! Description
 
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20Cloud%20Hosting%20-%20Basic%20Technical%20Information.pdf Cloud Hosting - Basic Technical Informations ] || Information about “Cloud hosting" option of YouTestMe solutions
+
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Releases/Release%2014.0%20(Tomcat%20project)/third_party_license.html Third-Party License Notice - 14.0 Release]
 +
|This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses:
 +
|HTML
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Installation%20and%20Support%20Manual%20-%20PostgreSQL.pdf Installation and Support Manual] || Manual for installing YouTestMe System as Virtual Appliance
+
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Releases/Release%2014.0%20(Tomcat%20project)/dependency-check-report.html Depencency Check Report - 14.0 Release]
 +
|The Dependency Check Report for the 14.0 Release is a comprehensive document that identifies and analyzes the software dependencies used in this version of the application.
 +
|HTML
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20-%20Restore%20Procedure%20from%20Snapshot.pdf Restore Procedure from Virtual Machine Snapshot] || Procedure to restore the state of Virtual Machine from the snapshot
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Log%20Monitoring%20and%20Event%20Logging.pdf System Logs and Events Management]
 +
|YouTestMe best practices for event logging and log monitoring.
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20System%20Update%20Procedure.pdf System Update Procedure] || Document provides instructions for Linux OS update and virus scan
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Resilience%20Testing.pdf Resilience Testing]
 +
|YouTestMe benchmarks and best practices for resilience testing.
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20-%20Upgrade%20Procedure.pdf Upgrade Procedure] || This document explains the details of the upgrade procedure of the YouTestMe GetCertified application
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Third-Party%20Dependency%20Management.pdf Third-Party Dependency Management]
 +
|Procedure for managing third-party software dependencies to ensure security, compatibility, and maintainability in software releases
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YouTestMe%20Deployment%20Appliance%20Security%20Hardening.pdf YouTestMe Appliance Security Hardening] || The best security practices for YouTestMe Appliance deployment
+
|[{{SERVER}}/youtestme/youtestmedoc/Marketing/Diagrams/Official/YouTestMe-Dataflow-diagram-color.png Data-Flow Diagram]
 +
|Diagram describing communication protocols between application components of the YouTestMe system.
 +
|PNG
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YTM%20Setting%20Up%20Deployment%20Appliance.pdf Setting Up Deployment Appliance] || Deployment procedure for Standard Version
+
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YouTestMe%20-%20Deployment%20Appliance%20Security%20Hardening.pdf Virtual Appliance Security Hardenings]
 +
|Additional security measures for YouTestMe virtual appliance.
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YTM%20Setting%20Up%20Enterprise%20Deployment%20Appliance.pdf Setting Up Enterprise Appliance] || Deployment procedure for Enterprise Version
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Information%20Security%20Policies.pdf Information Security Policies]
 +
|The Information Security Document that outlines the company's policies, procedures, and best practices for ensuring the security of sensitive information and data assets.
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20GetCertified%20-%20Instructions%20for%20First%20Time%20Use.pdf YTM GetCertified - Instructions for First Time Use] || Instructions for first log-in and application setup
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20PostgreSQL%20Secure%20SSL%20Connection.pdf PostgreSQL Secure SSL Connection]
 +
|Instructions for secure SSL connection to PostgreSQL database via pgAdmin.
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Delivery%20List.pdf YTM Delivery List] || YTM Virtual Appliance Delivery Check-List
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Risk%20Management.pdf Risk Management]
 +
|The risk management document outlines the comprehensive policies and procedures for assessing risks and ensuring the security of our business operations. It serves as a guide for identifying potential threats, evaluating their impact, and implementing measures to mitigate risks effectively, safeguarding the continuity and integrity of our business processes.
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Resilience%20Testing.pdf YTM Resilience Testing] || Procedure for performing resilience tests of YouTestMe application
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Data%20Classification.pdf Data Classification]
 +
|The document on data classification delineates clear policies for categorizing and managing access to various types of data within our organization. It establishes criteria for classifying data based on sensitivity and importance alongside guidelines for controlling access levels, ensuring confidentiality, integrity, and availability in alignment with regulatory requirements and organizational needs.
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Business%20Continuity%20Planning.pdf Business Continuity Planning] || Company logistic plan used to restore interrupted business services
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Public%20Documentation/YouTestMe%20-%20AI%20Policy.pdf YouTestMe - AI Policy]
 +
|Ethical principles, compliance, and responsible use of AI in proctoring, assessment, and automation.
 +
|PDF
 
|}
 
|}
  
== GetCertified Additional Modules Documentation ==
+
===YouTestMe Installation, Configuration and Maintenance Manuals===
{|class="wikitable"
+
{| class="wikitable" style="border: none; background: none;"
! Document
+
! Name
 +
!Role
 
! Description
 
! Description
 
+
! Type
|-[{{SERVER}}/youtestme/youtestmedoc/Marketing/Standard%20Document%20Package/English/YTM%20Introduction.pdf YouTestMe Introduction] || YouTestMe Introduction
 
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Standard%20Document%20Package/English/GC/YouTestMe%20-%20GetCertified%20Product%20Brochure.pdf YouTestMe GetCertified Product Brochure] || General information about YouTestMe GetCertified
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20Standard%20Edition%20-%20Installation%20and%20Support%20Manual.pdf YouTestMe Standard Edition - Installation and Support Manual]  
 +
|YouTestMe System        Administrator
 +
| Step-by-step instructions for installing the standard version of the YouTestMe application on your server as a virtual appliance for the on-premise clients.
 +
| PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/helpPages/Signing_in_Regstration.html YouTestMe Help ] || YouTestMe GetCertified help system manual
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20Enterprise%20Edition%20-%20Installation%20and%20Support%20Manual.pdf YouTestMe Enterprise Edition - Installation and Support Manual]  
|-
+
|YouTestMe System Administrator
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Features/YTM%20GetCertified%20Features%20List.pdf YouTestMe GetCertified Features List] || List and brief explanation of all features in YouTestMe GetCertified
+
|Step-by-step instructions for installing the enterprise version of the YouTestMe application on your servers delivered as a set of virtual appliances for the on-premise clients.
|-  
+
|PDF
| [{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Integrations%20concept/YouTestMe%20GetCertified%20API%20Documentation.pdf YouTestMe GetCertified API Documentation] || API documentation for YouTestMe GetCertified
 
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Website%20Text/YouTestMe%20GetCertified%20OMR%20Scanner.pdf YouTestMe GetCertified OMR Scanner] || How does the OMR scanner for paper-based testing in YouTestMe GetCertified work
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20PostgreSQL%20Hot%20Standby%20Database%20Configuration.pdf PostgreSQL Hot Standby Database Configuration]
 +
|YouTestMe System Administrator
 +
|Learn how to configure the Hot Standby PostgreSQL database to ensure continuous backup using real-time data replication.
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Website%20Text/YouTestMe%20GetCertified%20Automated%20(On-demand)%20proctoring%20document.pdf YouTestMe GetCertified Automated Proctoring] || Explanation of automated/on demand proctoring solution in YouTestMe GetCertified
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Organizing%20Off-the-grid%20Testing.pdf Off-The-Grid Testing]
 +
|YouTestMe System Administrator
 +
|Step-by-step instructions for organizing online knowledge testing in areas without an internet connection and electricity.
 +
|PDF
 
|}
 
|}
  
== Support ==
+
=== Usage Instructions ===
 
+
{| class="wikitable"
{|class="wikitable"
+
|+
! Document
+
!Name
! Description
+
!Role
 +
!Description
 +
!Type
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20GetCertified%20Instructions%20for%20First%20Time%20Use.pdf Instructions For First Time Use]
 +
|YouTestMe Application Administrator
 +
|Instructions for accessing the application for the first time and recommended initial settings (changing the passwords and the time zone).
 +
|PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Frequently%20Asked%20Questions%20-%20Support.pdf Frequently Asked Questions - Support] || Frequently asked questions - support
+
|[{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Website%20Text/YouTestMe%20GetCertified%20OMR%20Scanner.pdf OMR Scanner]
 +
|YouTestMe Application Administrator
 +
|Workflow for organizing paper-based testing and using the OMR scanner with the YouTestMe system.
 +
|PDF
 
|}
 
|}
  
== YouTestMe Classroom2020 ==
+
=== Default certificate templates ===
 
+
{| class="wikitable"
The focus of YouTestMe - Classroom2020 is not solely testing knowledge, but teaching and learning as well. It is capable of meeting the needs of both educational institutions and businesses.
+
!Name
 
+
!Description
=== Documentation ===
+
!Type
{|class="wikitable"
+
|-
! Document
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/default%20certificate.zip Default certificate templates]
! Description
+
|This folder contains a set of default certificate templates that can be used as a foundation for creating customized personal certificates with Jasper Reports. These templates provide a flexible starting point, allowing you to easily modify and tailor your own certificates according to your specific needs.<br />Use these templates to streamline the certificate creation process and design certificates that suit your requirements.
 
+
|ZIP
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/blank-middle-portrait.jasper Portrait Orientation]
 +
|Portrait Orinetation
 +
|Jasper
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/blank-middle-landscape.jasper Landscape Orinetation]
 +
|Landscape Orientation
 +
|Jasper
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Standard%20Document%20Package/English/CL2020/YouTestMe%20-%20Classroom2020%20College%20Edition%20Product%20Brochure.pdf YouTestMe Classroom2020 Product Brochure] || YouTestMe Classroom2020 general information
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/round-portrait.jasper Rounded Orinetation]
|-
+
|Rounded Header
| [{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Classroom%202020/Classroom2020%20User%20Manual%20EN.pdf YouTestMe Classroom2020 User Manual] || YouTestMe Classroom2020 user manual
+
|Jasper
|-  
 
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Features/YTM%20Classroom2020%20Features%20List.pdf YouTestMe Classroom2020 Features List] || List of all features in Classroom2020
 
|}
 
 
 
=== Introduction Videos ===
 
 
 
{|class="wikitable"
 
! Video Link
 
! Video Description
 
 
|-
 
|-
| [https://youtu.be/15eg4SxhMQA Classroom2020 Introduction]
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/gold-portrait.jasper Golden Orinetation]
|| A basic introduction to the main features of CL2020
+
|Golden Header Line
 +
|Jasper
 
|}
 
|}
 +
==Customer Support==
  
=== YouTestMe Mobile TakeQuiz ===
+
{| class="wikitable" style="border: none; background: none;"
 
+
! Name
YouTestMe - Mobile TakeQuiz is a product designed to provide a quick and easy way to test knowledge on your mobile devices.
 
 
 
=== Documentation ===
 
{|class="wikitable"
 
! Document
 
 
! Description
 
! Description
 
+
! Type
 +
|-
 +
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/2022-04-09%20-%20YTM%20Support%20Troubleshooting%20Procedure%20For%20Candidates-%20English.pdf Troubleshooting Guide For Proctored Tests]
 +
| A guide for resolving the most frequent challenges related to proctored tests in the YouTestMe system.
 +
| PDF
 
|-
 
|-
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Standard%20Document%20Package/English/YouTestMe%20-%20Mobile%20TakeQuiz%20Product%20Brochure.pdf YouTestMe Mobile TakeQuiz] || YouTestMe mobile take quiz product brochure
+
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Software%20Information/YouTestMe%20-%20Naming%20Conventions.pdf Naming Conventions]
 +
| Rules for naming components in YouTestMe GetCertified, commonly used when writing specifications and test cases for user acceptance testing.
 +
| PDF
 
|}
 
|}
  
=== Video Tutorial ===
+
===Navigating YouTestMe GetCertified Packages===
 +
{| class="wikitable"
 +
!Name
 +
!Description
 +
!Type
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Instructions%20for%20Demo%20User/YTM%20Instructions%20for%20Demo%20User.pdf YTM Instructions for Demo User]
 +
|This document is your roadmap for navigating YouTestMe GetCertified's packages and roles. Discover Workspaces for focused demos, access various environments with existing data and explore package specifics and features. Notably, users share the same system-generated password for application access. Use this guide to enrich your GetCertified experience.
 +
|PDF
 +
|}
  
{|class="wikitable"
+
== Careers ==
! Video Link
+
We are hiring below positions
! Video Description
+
{| class="wikitable"
 +
!Role
 +
!Description
 
|-
 
|-
| [https://youtu.be/AXxUhaRl7XU WebEx Video Tutorial]
+
|[[Application specialist]]
|| Video Tutorial for using Cisco WebEx
+
|Roles such as Sales Associate, Marketing Specialist, QA specialist, and Development Coordinator assume that a person becomes an Application Specialist first and then acquires additional skills and knowledge to do Sales, Marketing, QA, Development coordination, and business improvements.
|}
+
Can act as:
  
 +
# sales associate
 +
# development coordinator and interface with clients
 +
# support specialist
 +
# business analyst improving the business
 +
# QA
  
 +
Training consist of active tasks:
  
 +
# complete complex tasks in the application
 +
# create new articles
 +
# improve YouTestMe website, wiki, golden copy  (procedures, manuals, demo application)
 +
# analyze videos from meetings with clients and make business related improvements
 +
# attend at least 5 meetings with clients as an assistant taking meeting minutes and providing meeting analysis
 +
|-
 +
|[[Marketing and Sales Specialist]]
 +
|A key skill is to be able to present YouTestMe products and services in the best possible light on the website, presentations, documents and other materials that must be:
  
== For Investors ==
+
* impressive
=== Elevator Pitch ===
+
* easy to understand
YouTestMe is a web-based software family with a goal to eliminate manual, paper-based knowledge testing. We are streaming towards covering all evaluation processes (testing, surveying, training, soft skills). Our products are delivered as a standalone, pre-configured virtual appliance that can be deployed on the cloud or local servers within 30 minutes. Our pricing model is based on a one-time fee, with no additional fees calculated per-user/test/survey.
+
* accurate and complete
 
+
* clients can easily see the benefits
For more information contact us at [mailto:investments@youtestme.com investments@youtestme.com]
 
 
 
== For Partners ==
 
=== Shaping the Future of Knowledge Assessment ===
 
At YouTestMe, we are always looking for potential partners that will help us progress in the world of knowledge assessment.
 
 
 
=== Applying for Partnership ===
 
 
 
In order to apply for the partnership program, fill out the [https://www.youtestme.com/partners application form] on our website. Our support team is able to come up with a personalized solution for you, contact us at [mailto:partnerships@youtestme.com partnerships@youtestme.com]
 
 
 
==== Documentation ====
 
{|class="wikitable"
 
! Document Name
 
! Description
 
! Document Type
 
|-
 
|| [{{SERVER}}/youtestme/youtestmedoc/Sales/Investments/YouTestMe%20Pitch%20Deck.pdf YouTestMe Pitch Deck]
 
|| Pitch Deck
 
|| PDF
 
|-
 
|| [{{SERVER}}/youtestme/youtestmedoc/Sales/Investments/YouTestMe%20Pitch%20Deck.pptx YouTestMe Pitch Deck]
 
|| Pitch Deck PowerPoint Presentation
 
|| PPTX
 
|-
 
|| [{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Competitive%20Advantage.pdf YTM Competitive Advantage]
 
|| What makes YouTestMe Unique and Competitive
 
|| PDF
 
|-
 
|| [{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Commercialization%20Process.pdf YTM Commercialization Process]
 
|| Commercial Possibilities for YouTestMe line of products
 
|| PDF
 
 
|-
 
|-
|| [{{SERVER}}/youtestme/youtestmedoc/Procedures/Sales%20Procedures/How%20to%20Use%20WebEx%20(for%20Clients%20-%20Partners).pdf YTM WebEx Instructions]
+
|[[System Administrator]]
|| How to use WebEx
+
|Linux, Windows and PostgreSQL administration.
|| PDF
 
 
|}
 
|}

Latest revision as of 16:43, 2 April 2025

YouTestMe

YouTestMe is a Canadian technology company headquartered in Toronto, providing software and services for secure remote online knowledge examination, training, and certification.

Name Description Type
Website YouTestMe official website. Webpage
Company Information General information about YouTestMe. PDF
Company References YouTestMe client contacts for reference checks. PDF
YouTestMe Competitive Advantage YouTestMe’s unique strengths and market differentiators. PDF

YouTestMe GetCertified

YouTestMe GetCertified is the complete, all-in-one software for secure and remote online knowledge examination, training, and certification with optional proctoring services for monitoring testing sessions.

General Information

Name Description Type
General Presentation The official presentation of YouTestMe. PDF
General Presentation - Long Long version of the official YouTestMe presentation PDF
Application Overview 2-minute video explaining the main uses and features of YouTestMe GetCertified. Video
Application Walkthrough Videos Set of instructional videos demonstrating the main modules and functionalities of YouTestMe GetCertified version 11. Webpage
YouTestMe Knowledge Base Catalog of articles containing step-by-step instructions for major workflows and functionalities. Webpage

Marketing Material

Name Description Type
Customer Success Stories Discover how YouTestMe has transformed the assessment experience for our clients through these inspiring success stories. Webpage
YouTestMe Comprehensive Overview All-encompassing presentation of YouTestMe's robust online examination platform. PDF
Proctoring Presentation Discover how AI and live proctoring solution revolutionize the security and credibility of online examination. PDF
Press and Media Explore articles, press releases, and media coverage featuring YouTestMe. Webpage
YouTestMe Blog Informative articles, expert insights, and best practices related to online assessments, e-learning, and the latest developments in the YouTestMe platform. Webpage

YouTestMe Trust Center – Legal, Data Privacy & IT Security

Here at YouTestMe, we are fully committed to maintaining the highest standards in data privacy, legal compliance, security, and industry certifications. On this page, you will find all the essential documents, templates, examples, and detailed information necessary to understand our practices and ensure transparency, accountability, and compliance throughout our processes.

Certifications & Compliance

Name Description Type
ISO Certification ISO27001 Official certification confirming compliance with ISO 27001 security standards. PDF
ISO Certification ISO9001 Official certification verifying adherence to ISO 9001 quality management standards. PDF
SOC 2 Compliance Letter of engagement outlining compliance with SOC 2 security and privacy requirements PDF
Accessibility Conformance Report (based on VPAT 2.4) Assessment of YouTestMe GetCertified’s accessibility compliance with WCAG 2.1 standards. PDF
ISO Cerification ISO27701 The ISO 27701 certification, which establishes a framework for privacy information management in compliance with GDPR and other data protection regulations, is planned for completion in the second half of 2025. Text

Legal & Regulatory Documents

Name Description Type
Subprocessor Services Agreement Agreement between YouTestMe Canada and YouTestMe Serbia outlining subprocessing services. PDF
Subprocessor Services Agreement Agreement between YouTestMe Canada and Talent Base Tunisia outlining subprocessing services. PDF
Data Privacy Agreement Defines YouTestMe’s commitments and policies regarding data privacy. PDF
Data Privacy and Security Policies Outlines YouTestMe’s data privacy and security policies. PDF
NDA Agreement Legally binding agreement that protects confidential information exchanged between parties. PDF
EULA (End-User License Agreement) Agreement defining terms for end-user software usage. PDF
SLA (Service Level Agreement) Agreement outlining service commitments and performance standards. PDF
GDPR Compliance Overview of YouTestMe GetCertified’s compliance with GDPR regulations. Link
YouTestMe Business Name Registration Official registration document for YouTestMe’s business name PDF
YouTestMe Article of Incorporation Official incorporation document for YouTestMe. PDF
Acceptable Use Agreement Defines the acceptable use policies for YouTestMe’s services. PDF

Financial & Operational Information

Name Description Type
Insurance Policies & Coverage Details Document outlining YouTestMe’s cybersecurity, information security, and data privacy insurance coverage, provided by Zensurance to mitigate business risks. PDF
D-U-N-S® Number The DUNS (Data Universal Numbering System) number is a unique nine-digit identifier assigned to businesses by Dun & Bradstreet (D&B). It is used globally to verify a company's identity and financial reliability, often required for government contracts, tenders, and business credit reports. Our D-U-N-S® number: 203382358 Text
Business Number (BN): A unique number issued by CRA for taxation and business identification purposes, with 887897759 serving as the official reference Text
Registry ID The identification number assigned in the provincial business registry of Ontario, specifically 1093389 for this business Text
Company Status Notes Confirms that the business is legally incorporated as a separate legal entity, noted as incorporated. Text
NEQ Number This is our NEQ number: 1178703329.

The NEQ (Numéro d’entreprise du Québec) is a unique ID for businesses in Québec, used for registration and legal purposes.

Text
W-8BEN-E This is YTM W-8BEN-E form, used for tax certification purposes. PDF

Security & IT Compliance

Name Description Type
Information Security and Compliance Overview This document outlines YouTestMe’s security framework, covering access control, data protection, compliance measures, risk management, AI proctoring security, and governance policies to ensure the confidentiality, integrity, and availability of user data. PDF
Penetration Test Results A penetration testing report available upon request, with a signed NDA. PDF
Business Continuity Planning A strategic plan designed to restore essential business services swiftly in case of disruptions. PDF
System Access Policy YouTestMe’s policy on managing system access to ensure secure handling of sensitive data. PDF
Logging A guide answering key questions about logging practices and procedures for effective system monitoring. PDF
Third-Party License Notice This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses: HTML
Third-Party License Notice - 14.0 Release This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses: HTML
Depencency Check Report - 14.0 Release The Dependency Check Report for the 14.0 Release is a comprehensive document that identifies and analyzes the software dependencies used in this version of the application. HTML
System Logs and Events Management YouTestMe best practices for event logging and log monitoring. PDF
Resilience Testing YouTestMe benchmarks and best practices for resilience testing. PDF
Third-Party Dependency Management Procedure for managing third-party software dependencies to ensure security, compatibility, and maintainability in software releases PDF
Data-Flow Diagram Diagram describing communication protocols between application components of the YouTestMe system. PNG
Virtual Appliance Security Hardenings Additional security measures for YouTestMe virtual appliance. PDF
Information Security Policies The Information Security Document that outlines the company's policies, procedures, and best practices for ensuring the security of sensitive information and data assets. PDF
PostgreSQL Secure SSL Connection Instructions for secure SSL connection to PostgreSQL database via pgAdmin. PDF
Risk Management The risk management document outlines the comprehensive policies and procedures for assessing risks and ensuring the security of our business operations. It serves as a guide for identifying potential threats, evaluating their impact, and implementing measures to mitigate risks effectively, safeguarding the continuity and integrity of our business processes. PDF
Data Classification The document on data classification delineates clear policies for categorizing and managing access to various types of data within our organization. It establishes criteria for classifying data based on sensitivity and importance alongside guidelines for controlling access levels, ensuring confidentiality, integrity, and availability in alignment with regulatory requirements and organizational needs. PDF
YouTestMe - AI Policy Ethical principles, compliance, and responsible use of AI in proctoring, assessment, and automation. PDF

YouTestMe Installation, Configuration and Maintenance Manuals

Name Role Description Type
YouTestMe Standard Edition - Installation and Support Manual YouTestMe System Administrator Step-by-step instructions for installing the standard version of the YouTestMe application on your server as a virtual appliance for the on-premise clients. PDF
YouTestMe Enterprise Edition - Installation and Support Manual YouTestMe System Administrator Step-by-step instructions for installing the enterprise version of the YouTestMe application on your servers delivered as a set of virtual appliances for the on-premise clients. PDF
PostgreSQL Hot Standby Database Configuration YouTestMe System Administrator Learn how to configure the Hot Standby PostgreSQL database to ensure continuous backup using real-time data replication. PDF
Off-The-Grid Testing YouTestMe System Administrator Step-by-step instructions for organizing online knowledge testing in areas without an internet connection and electricity. PDF

Usage Instructions

Name Role Description Type
Instructions For First Time Use YouTestMe Application Administrator Instructions for accessing the application for the first time and recommended initial settings (changing the passwords and the time zone). PDF
OMR Scanner YouTestMe Application Administrator Workflow for organizing paper-based testing and using the OMR scanner with the YouTestMe system. PDF

Default certificate templates

Name Description Type
Default certificate templates This folder contains a set of default certificate templates that can be used as a foundation for creating customized personal certificates with Jasper Reports. These templates provide a flexible starting point, allowing you to easily modify and tailor your own certificates according to your specific needs.
Use these templates to streamline the certificate creation process and design certificates that suit your requirements.
ZIP
Portrait Orientation Portrait Orinetation Jasper
Landscape Orinetation Landscape Orientation Jasper
Rounded Orinetation Rounded Header Jasper
Golden Orinetation Golden Header Line Jasper

Customer Support

Name Description Type
Troubleshooting Guide For Proctored Tests A guide for resolving the most frequent challenges related to proctored tests in the YouTestMe system. PDF
Naming Conventions Rules for naming components in YouTestMe GetCertified, commonly used when writing specifications and test cases for user acceptance testing. PDF

Navigating YouTestMe GetCertified Packages

Name Description Type
YTM Instructions for Demo User This document is your roadmap for navigating YouTestMe GetCertified's packages and roles. Discover Workspaces for focused demos, access various environments with existing data and explore package specifics and features. Notably, users share the same system-generated password for application access. Use this guide to enrich your GetCertified experience. PDF

Careers

We are hiring below positions

Role Description
Application specialist Roles such as Sales Associate, Marketing Specialist, QA specialist, and Development Coordinator assume that a person becomes an Application Specialist first and then acquires additional skills and knowledge to do Sales, Marketing, QA, Development coordination, and business improvements.

Can act as:

  1. sales associate
  2. development coordinator and interface with clients
  3. support specialist
  4. business analyst improving the business
  5. QA

Training consist of active tasks:

  1. complete complex tasks in the application
  2. create new articles
  3. improve YouTestMe website, wiki, golden copy (procedures, manuals, demo application)
  4. analyze videos from meetings with clients and make business related improvements
  5. attend at least 5 meetings with clients as an assistant taking meeting minutes and providing meeting analysis
Marketing and Sales Specialist A key skill is to be able to present YouTestMe products and services in the best possible light on the website, presentations, documents and other materials that must be:
  • impressive
  • easy to understand
  • accurate and complete
  • clients can easily see the benefits
System Administrator Linux, Windows and PostgreSQL administration.