Difference between revisions of "Welcome to YouTestMe Wiki"

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==<big>YouTestMe</big>==
 +
YouTestMe is a Canadian technology company headquartered in Toronto, providing software and services for secure remote online knowledge examination, training, and certification.
  
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=YouTestMe Introduction=
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{| class="wikitable" style="border: none; background: none;"
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YouTestMe product family consists of several products, all of whom are dedicated to automating the knowledge testing processes.
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! Name
−
 
 
−
{|class="wikitable"
 
−
! Link
 
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
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| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Standard%20Document%20Package/English/YTM%20Introduction.pdf YouTestMe Introduction]
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| [https://www.youtestme.com/ Website]
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|| Basic information about YouTestMe and its products
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| YouTestMe official website.
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|| PDF
+
| Webpage
 
|-
 
|-
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| [https://youtu.be/xfcmpBvtT7Y YouTestMe Explainer Video]
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|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Company%20Information/YouTestMe%20-%20Company%20Information.pdf Company Information]
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|| An introduction video to YouTestMe GetCertified and Classroom 2020
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|General information about YouTestMe.
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|| Video
+
|PDF
−
|}
 
−
 
 
−
==YouTestMe GetCertified==
 
−
 
 
−
YouTestMe GetCertified is an application specialized for knowledge testing and certification purposes.
 
−
 
 
−
{|class="wikitable"
 
−
! Link
 
−
! Description
 
−
! Type
 
 
|-
 
|-
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| [https://youtu.be/DX6YhRLaTOI GetCertified Introduction]
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| [https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Company%20Information/YouTestMe%20-%20References.pdf Company References]
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|| An introduction to the main features of YouTestMe GetCerified
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| YouTestMe client contacts for reference checks.
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|| Video
+
| PDF
 
|-
 
|-
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|[{{SERVER}}/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/YouTestMe%20GetCertified%20presentations/GetCertified%20Highlights.pdf GetCertified Presentation]
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| [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/YTM%20Competitive%20Advantage.pdf YouTestMe Competitive Advantage]
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|| About YouTestMe and GetCertified modules, features and benefits
+
| YouTestMe’s unique strengths and market differentiators.
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|| PDF
+
| PDF
 
|}
 
|}
  
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===Introductory Videos===
+
===YouTestMe GetCertified===
 +
YouTestMe GetCertified is the complete, all-in-one software for secure and remote online knowledge examination, training, and certification with optional proctoring services for monitoring testing sessions.
  
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A set of starter videos intended to walk you through the main modules and functionalities of YouTestMe GetCertified.
+
==General Information==
  
−
{|class="wikitable"
+
{| class="wikitable" style="border: none; background: none;"
−
! Link
+
! Name
 
! Description
 
! Description
−
! Version
 
 
! Type
 
! Type
 
|-
 
|-
−
| [https://youtu.be/2Jhr_bH7VCU GetCertified Brief Overview]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/Live%20Demo%20Resources/YouTestMe%20Presentation%20for%20Live%20Demos.pdf General Presentation]
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|| One-minute overview of the main modules in YouTestMe GetCertified.
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|The official presentation of YouTestMe.
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|| 9.1.8
+
|PDF
−
|| Video
 
 
|-
 
|-
−
| [https://youtu.be/LfXgMVC-iDg Adding Users]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/YTM%20Demo%20long%20version.pdf General Presentation - Long]
−
|| One-minute overview of the main ways to insert new users into YouTestMe GetCertified.
+
|Long version of the official YouTestMe presentation
−
|| 9.1.8
+
|PDF
−
|| Video
 
 
|-
 
|-
−
| [https://youtu.be/30iJtQbBViM Free Trial Starter Video]
+
| [https://youtu.be/dNntAO9i6w0 Application Overview]
−
|| One-minute video that contains a recommendation on how to start exploring YouTestMe GetCertified during your free trial.
+
| 2-minute video explaining the main uses and features of YouTestMe GetCertified.
−
|| 9.1.8
+
| Video
−
|| Video
 
 
|-
 
|-
−
| [https://youtu.be/3QFNg6SpAyw Question Types]
+
| [https://www.youtestme.com/instructional-videos/ Application Walkthrough Videos]
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|| One-minute video that demonstrates all of the question types supported in YouTestMe GetCertified.
+
| Set of instructional videos demonstrating the main modules and functionalities of YouTestMe GetCertified version 11.
−
|| 9.1.8
+
| Webpage
−
|| Video
 
 
|-
 
|-
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| [https://youtu.be/tSD_5DU1LB0 Scheduling Tests]
+
| [https://www.youtestme.com/support-and-faq/ YouTestMe Knowledge Base]
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|| One-minute video that explains how to use testing sessions to schedule tests in YouTestMe GetCertified.
+
| Catalog of articles containing step-by-step instructions for major workflows and functionalities.
−
|| 9.1.8
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| Webpage
−
|| Video
 
 
|}
 
|}
  
−
==Instructions for using YouTestMe GetCertified==
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==Marketing Material==
−
 
+
{| class="wikitable" style="border: none; background: none;"
−
This chapter contains instructional documents and videos on how to use YouTestMe GetCertified application.
+
! Name
−
 
 
−
===Users===
 
−
 
 
−
{|class="wikitable"
 
−
! Link
 
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Self-Registration%20(With%20or%20Without%20Manager's%20Approval).pdf Self-Registration]
+
| [https://www.youtestme.com/customer-success-story/ Customer Success Stories]  
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|| How to self-register with or without manager's approval
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| Discover how YouTestMe has transformed the assessment experience for our clients through these inspiring success stories.
−
|| PDF
+
| Webpage
 
|-
 
|-
−
| [https://youtu.be/b7whbZlsTzY/ Add Users into the System (8.2.2)]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/YTM%20Demo%20long%20version.pdf YouTestMe Comprehensive Overview]  
−
|| How to load a large number of users, create new users and approve registration requests
+
| All-encompassing presentation of YouTestMe's robust online examination platform.
−
|| Video
+
| PDF
 
|-
 
|-
−
| [https://youtu.be/dVArWEWa7J0/ Remove Users from the System (8.2.2)]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Marketing%20Material/Official%20brochures/2024/YouTestMe%20AI%20&%20LIVE%20Proctoring%20Broshure.pdf Proctoring Presentation]
−
|| How to remove users and manage their status
+
| Discover how AI and live proctoring solution revolutionize the security and credibility of online examination.
−
|| Video
+
| PDF
 
|-
 
|-
−
| [https://youtu.be/QlPdhj-sWsw/ Change Your Password (8.2.2)]
+
|[https://www.youtestme.com/press-and-media/ Press and Media]
−
|| How to change your password in the system
+
|Explore articles, press releases, and media coverage featuring YouTestMe.
−
|| Video
+
|Webpage
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Unlocking%20User’s%20Profile.pdf Unlock User’s Profile]
+
|[https://www.youtestme.com/blog/ YouTestMe Blog]
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|| How to unlock an user's profile
+
|Informative articles, expert insights, and best practices related to online assessments, e-learning, and the latest developments in the YouTestMe platform.
−
|| PDF
+
|Webpage
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20a%20User%20Group%20and%20Enrolling%20That%20Group%20in%20the%20Session.pdf User Group]
 
−
|| How to create a user group and enroll that group in a testing session
 
−
|| PDF
 
−
|-
 
−
| [https://youtu.be/X-XJrot21fg/ Create a User Group (8.2.2)]
 
−
|| How to create a user group and assign users for the test-taking process
 
−
|| Video
 
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Roles%20and%20Permissions.pdf Roles and Permissions]
 
−
|| How to assign default roles in the system and use permissions to create a new role
 
−
|| PDF
 
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Contacting%20Support%20Within%20the%20Application.pdf Contacting Support]
 
−
|| How to contact support within the application in case of any question via the ''System'' tab.
 
−
|| PDF
 
 
|}
 
|}
  
−
===Tests===
+
== YouTestMe Trust Center – Legal, Data Privacy & IT Security ==
−
 
+
Here at YouTestMe, we are fully committed to maintaining the highest standards in data privacy, legal compliance, security, and industry certifications. On this page, you will find all the essential documents, templates, examples, and detailed information necessary to understand our practices and ensure transparency, accountability, and compliance throughout our processes.</big>
−
{|class="wikitable"
+
=== Certifications & Compliance ===
−
! Link
+
{| class="wikitable"
 +
! Name
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Projects/QA%20Projects/PDF%20Documents/YTM%20Procedure%20for%20Test%20Organization.pdf Procedure for Test Organization]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/Official%20certificates%20and%20logos/2024-2025/Certificate%20ISO%2027001-2022%20-%20MALLOC%20INC.jpg ISO Certification ISO27001]
−
|| End-to-end process of organizing tests using YouTestMe GetCertified
+
| Official certification confirming compliance with ISO 27001 security standards.
−
|| PDF
+
| PDF
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20a%20Simple%20Test%20Without%20Sections%20and%20Assigning%20Candidates%20to%20it.pdf A Simple Test Without Sections]
 
−
|| How to create a simple test without sections and assign candidates to it
 
−
|| PDF
 
−
|-
 
−
| [https://youtu.be/XcPwEW16_lE/ A Test with Sections and Instructions (8.2.2)]
 
−
|| How to create a test that contains sections and section instructions
 
−
|| Video
 
−
|-
 
−
| [https://youtu.be/XlCWOCqbkZs/ A Test with Instructions - Student (8.2.2)]
 
−
|| How to take a test with instructions as a student user
 
−
|| Video
 
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Adding%20Managers%20to%20the%20Test.pdf Adding Managers]
 
−
|| How to add managers to a test and what is the purpose of it
 
−
|| PDF
 
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Adding%20Proctors%20to%20the%20Test.pdf Adding Proctors]
 
−
|| How to add proctors to a test and what is the purpose of it
 
−
|| PDF
 
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Monitoring%20(Examples%20And%20Best%20Practices).pdf Monitor a Test]
 
−
|| How to monitor a test successfully (examples and best practices)
 
−
|| PDF
 
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20a%20New%20Session%20and%20Editing%20an%20Existing%20Testing%20Session.pdf Testing Sessions]
 
−
|| How to create a new session and edit an existing testing session
 
−
|| PDF
 
−
|-
 
−
| [https://youtu.be/CnnnWqV_CNo/ Enroll Users into a Testing Session (8.2.2)]
 
−
|| How to enroll users individually into a testing session
 
−
|| Video
 
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20Testing%20and%20Survey%20Location.pdf Testing and Survey Location]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/Official%20certificates%20and%20logos/2024-2025/Certificate%209001%20-%20MALLOC%20INC.jpg ISO Certification ISO9001]
−
|| How to create testing and survey locations
+
|Official certification verifying adherence to ISO 9001 quality management standards.
−
|| PDF
+
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Using%20Grading%20Scales.pdf Grading Scales]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/SSAE-16%20SOC2%20Type%20II%20audit%20report/CertPRO%20SOC%202%20implementation/Letter%20of%20Engagement.pdf SOC 2 Compliance]
−
|| How to use grading scales in tests
+
| Letter of engagement outlining compliance with SOC 2 security and privacy requirements
−
|| PDF
+
| PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Using%20Lockdown%20Browser.pdf Lockdown Browser]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Accessibility%20Conformance%20Report%20(based%20on%20VPAT%202.4).pdf Accessibility Conformance Report (based on VPAT 2.4)]
−
|| How to use the lockdown browser option to prevent candidates from cheating
+
|Assessment of YouTestMe GetCertified’s accessibility compliance with WCAG 2.1 standards.
−
|| PDF
+
|PDF
 
|-
 
|-
−
| [https://youtu.be/gNwEPgn8qPk/ Suspend and Delete a Test (8.2.2)]
+
|ISO Cerification ISO27701
−
|| How to suspend or permanently delete your published tests
+
|The ISO 27701 certification, which establishes a framework for privacy information management in compliance with GDPR and other data protection regulations, is planned for completion in the second half of 2025.
−
|| Video
+
|Text
 
|}
 
|}
  
−
===Question pools and types===
+
=== Legal & Regulatory Documents ===
−
 
+
{| class="wikitable"
−
{|class="wikitable"
+
! Name
−
! Link
 
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20and%20Using%20Question%20Pools.pdf Question Pools]
+
|[https://svn.youtestme.com/scm/svn/ytmlegal/trunk/Data+Processing+Agreements/YTM+Canada+and+Serbia+SCCs+and+UK+Addendum+to+SCCs.pdf Subprocessor Services Agreement]
−
|| How to create and use question pools for the test-taking process
+
|Agreement between YouTestMe Canada and YouTestMe Serbia outlining subprocessing services.
−
|| PDF
+
|PDF
 
|-
 
|-
−
| [https://youtu.be/S9M2r8Exg8o/ Create a New Question in the Question Pool (8.2.2)]
+
|[https://wiki.youtestme.com/youtestme/ytmlegal/Data%20Processing%20Agreements/YTM%20Canada%20and%20Tunisia%20SCCs%20and%20UK%20Addendum%20to%20SCCs.pdf Subprocessor Services Agreement]
−
|| How to create a new question in an existing question pool
+
|Agreement between YouTestMe Canada and Talent Base Tunisia outlining subprocessing services.
−
|| Video
+
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20and%20Adding%20Questions%20to%20the%20Test%20(Different%20Methods).pdf Questions (Different Methods)]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Data%20Processing%20Agreement.pdf Data Privacy Agreement]
−
|| How to create and add questions to a test using different methods
+
|Defines YouTestMe’s commitments and policies regarding data privacy.
−
|| PDF
+
|PDF
 
|-
 
|-
−
| [https://youtu.be/4f6KmAAz5BI/ Fill In The Blanks - Automatic Grading]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Procedures/YouTestMe%20-%20Data%20Privacy%20and%20Security%20Policies.pdf Data Privacy and Security Policies]
−
|| How to set up automatic grading on fill in the blanks question type
+
|Outlines YouTestMe’s data privacy and security policies.
−
|| Video
+
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Branching%20Questions.pdf Branching Questions]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Non-Disclosure-Agreement-Template.pdf NDA Agreement]
−
|| How to create branching questions
+
| Legally binding agreement that protects confidential information exchanged between parties.
−
|| PDF
+
| PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Matching%20Questions.pdf Matching Questions]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20End-User%20License%20Agreement.pdf EULA (End-User License Agreement)]
−
|| How to create matching questions
+
|Agreement defining terms for end-user software usage.
−
|| PDF
+
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Matrix%20Questions.pdf Matrix Questions]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Service-Level%20Agreement.pdf SLA (Service Level Agreement)]
−
|| How to create matrix questions
+
|Agreement outlining service commitments and performance standards.
−
|| PDF
+
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Creating%20Multiple%20Choice%20Question%20With%20Different%20Scoring%20Method.pdf Creating Multiple Choice Question with Different Scoring Method]
+
|[https://www.youtestme.com/gdpr/ GDPR Compliance]
−
|| How to create multiple choice question with different scoring method
+
|Overview of YouTestMe GetCertified’s compliance with GDPR regulations.
−
|| PDF
+
|Link
−
|}
+
|-
−
 
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Legal/Documents/YouTestMe%20-%20Malloc%20Inc/Business%20Name%20Registration%202023/Registration%20Information%20of%20a%20Business%20Name%20for%20a%20Corporation_EN.pdf YouTestMe Business Name Registration]
−
===Training courses===
+
|Official registration document for YouTestMe’s business name
−
 
+
|PDF
−
{|class="wikitable"
 
−
! Link
 
−
! Description
 
−
! Type
 
 
|-
 
|-
−
| [https://youtu.be/WHnMISXknnc/ Creating a Training Course (8.2.8)]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Legal/Documents/YouTestMe%20-%20Malloc%20Inc/Malloc_Article_of_Incorporation.pdf YouTestMe Article of Incorporation]
−
|| Creating a training course with multiple steps.
+
|Official incorporation document for YouTestMe.
−
 
+
|PDF
−
Attaching multimedia to a training course. Assigning a test to a training course.
 
−
|| Video
 
−
|}
 
−
 
 
−
===GetCertified Reports===
 
−
 
 
−
{|class="wikitable"
 
−
! Link
 
−
! Description
 
−
! Type
 
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Displaying%20Standard%20Reports.pdf  Standard Reports]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Acceptable%20Use%20Agreement.pdf Acceptable Use Agreement]
−
|| How to display a basic report using the report builder
+
|Defines the acceptable use policies for YouTestMe’s services.
−
|| PDF
+
|PDF
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Using%20Report%20Builder%20(How%20To%20Display%20Needed%20Information).pdf Report Builder]
 
−
|| How to display the report information you need using the report builder
 
−
|| PDF
 
 
|}
 
|}
  
−
===GetCertified Advanced Features===
+
=== Financial & Operational Information ===
−
 
+
{| class="wikitable"
−
{|class="wikitable"
+
! Name
−
! Link
 
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/Test%20creation%20and%20test-taking%20using%20the%20integration%20with%20AGILE.pdf Test Creation, Test-taking and Reporting using the Integration with AGILE]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Tenders/Malloc%20Inc.%20OA%20YouTestMe%20-%202023-2024%20-%20REN%20-%20Multi%20%23ESM0439735888%20-%20Eff.%20Aug.%2022,%202023.pdf Insurance Policies & Coverage Details]
−
|| How to import users, tests, testing sessions and test candidates from AGILE.  
+
| Document outlining YouTestMe’s cybersecurity, information security, and data privacy insurance coverage, provided by Zensurance to mitigate business risks.
−
 
+
| PDF
−
Examining a personal report (preformatted letter) and exporting completion statuses
 
−
|| PDF
 
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Automated%20Proctoring.pdf Automated Proctoring]
+
|D-U-N-S® Number
−
|| How to enable automated proctoring mode
+
|The DUNS (Data Universal Numbering System) number is a unique nine-digit identifier assigned to businesses by Dun & Bradstreet (D&B). It is used globally to verify a company's identity and financial reliability, often required for government contracts, tenders, and business credit reports. Our D-U-N-S® number: '''203382358'''
−
|| PDF
+
|Text
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=vLhW_PkR3sQ&amp=&feature=youtu.be Create and monitor a proctored test] || How to create proctor test and use live proctoring option || Video
+
|Business Number (BN):
 +
|A unique number issued by CRA for taxation and business identification purposes, with '''887897759''' serving as the official reference
 +
|Text
 
|-
 
|-
−
| [https://www.youtube.com/watch?v=9WCH8neEsso&feature=youtu.be Test-taking with remote proctoring] || YouTube video explanation on how to start a proctored test and complete equipment check from the students perspective || Video
+
|Registry ID
 +
|The identification number assigned in the provincial business registry of Ontario, specifically '''1093389''' for this business
 +
|Text
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20How%20to%20Change%20Logo,%20Create%20Simple%20Test%20and%20Survey.pdf Change Logo, Create Simple Test and Survey ] || How to Change Logo, Create Simple Test and Survey || PDF
+
|Company Status Notes
−
|}
+
|Confirms that the business is legally incorporated as a separate legal entity, noted as '''incorporated'''.
−
 
+
|Text
−
===Role Manuals===
 
−
 
 
−
{|class="wikitable"
 
−
! Link
 
−
! Description
 
−
! Type
 
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Administrator's%20Manual.pdf Administrator's Manual]
+
|NEQ Number
−
|| Main testing-related activities of Administrators in YouTestMe GetCertified
+
|This is our NEQ number: '''1178703329.'''
−
|| PDF
+
The NEQ (Numéro d’entreprise du Québec) is a unique ID for businesses in Québec, used for registration and legal purposes.
 +
|Text
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Student's%20Manual.pdf Student's Manual]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20W8%20-%20Template.pdf W-8BEN-E]
−
|| Main testing-related activities of Students in YouTestMe GetCertified
+
|This is YTM W-8BEN-E form, used for tax certification purposes.
−
|| PDF
+
|PDF
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Client%20onboarding%20documentation%20(best%20practices%20for%20common%20scenarios,%20how-to)/YouTestMe%20-%20Proctor's%20Manual.pdf Proctor's Manual]
 
−
|| Main testing-related activities of Proctors in YouTestMe GetCertified
 
−
|| PDF
 
 
|}
 
|}
  
−
===YouTestMe FAQ Documentation===
+
=== Security & IT Compliance ===
−
 
+
{| class="wikitable"
−
{|class="wikitable"
+
! Name
−
! Link
 
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Management/FAQ%20documents%202020/Installation%20and%20Support%20FAQ.pdf YouTestMe Installation and Support FAQ]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Information%20Security%20and%20Compliance%20Overview.pdf Information Security and Compliance Overview]
−
|| This document contains frequently asked questions about the installation process and support related to the YouTestMe GetCertified application
+
|This document outlines YouTestMe’s security framework, covering access control, data protection, compliance measures, risk management, AI proctoring security, and governance policies to ensure the confidentiality, integrity, and availability of user data.
−
|| PDF
+
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Management/FAQ%20documents%202020/Using%20YouTestMe%20Application%20FAQ.pdf YouTestMe Application FAQ]
+
| Penetration Test Results
−
|| Frequently Asked Questions - Using YouTestMe GetCertified Application
+
| A penetration testing report available upon request, with a signed NDA.
−
|| PDF
+
| PDF
−
|}
+
|-
−
 
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Business%20Continuity%20Planning.pdf Business Continuity Planning]
−
===Technical Documentation===
+
|A strategic plan designed to restore essential business services swiftly in case of disruptions.
−
 
+
|PDF
−
{|class="wikitable"
 
−
! Link
 
−
! Description
 
−
! Type
 
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20Cloud%20Hosting%20-%20Basic%20Technical%20Information.pdf Cloud Hosting - Basic Technical Informations ]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Procedures/Technical%20Procedures/System%20Access%20Policies.pdf System Access Policy]
−
|| Information about “Cloud hosting" option of YouTestMe solutions
+
|YouTestMe’s policy on managing system access to ensure secure handling of sensitive data.
−
|| PDF
+
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Installation%20and%20Support%20Manual%20-%20PostgreSQL.pdf Installation and Support Manual]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Logging.pdf Logging]
−
|| Manual for installing YouTestMe System as Virtual Appliance
+
|A guide answering key questions about logging practices and procedures for effective system monitoring.
−
|| PDF
+
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20-%20Restore%20Procedure%20from%20Snapshot.pdf Restore Procedure from Virtual Machine Snapshot]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Third-Party%20License%20Notice.htm Third-Party License Notice]
−
|| Procedure to restore the state of Virtual Machine from the snapshot
+
|This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses:
−
|| PDF
+
|HTML
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20System%20Update%20Procedure.pdf System Update Procedure]
+
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Releases/Release%2014.0%20(Tomcat%20project)/third_party_license.html Third-Party License Notice - 14.0 Release]
−
|| Document provides instructions for Linux OS update and virus scan
+
|This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses:
−
|| PDF
+
|HTML
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20GetCertified%20Upgrade%20Procedure.pdf Upgrade Procedure]
+
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Releases/Release%2014.0%20(Tomcat%20project)/dependency-check-report.html Depencency Check Report - 14.0 Release]
−
|| This document explains the details of the upgrade procedure of the YouTestMe GetCertified application
+
|The Dependency Check Report for the 14.0 Release is a comprehensive document that identifies and analyzes the software dependencies used in this version of the application.
−
|| PDF
+
|HTML
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YouTestMe%20-%20Deployment%20Appliance%20Security%20Hardening.pdf YouTestMe Appliance Security Hardening]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Log%20Monitoring%20and%20Event%20Logging.pdf System Logs and Events Management]
−
|| The best security practices for YouTestMe Appliance deployment
+
|YouTestMe best practices for event logging and log monitoring.
−
|| PDF
+
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YTM%20Setting%20Up%20Deployment%20Appliance.pdf Setting Up Deployment Appliance]
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Resilience%20Testing.pdf Resilience Testing]
−
|| Deployment procedure for Standard Version
+
|YouTestMe benchmarks and best practices for resilience testing.
−
|| PDF
+
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YTM%20Setting%20Up%20Enterprise%20Deployment%20Appliance.pdf Setting Up Enterprise Appliance]
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Third-Party%20Dependency%20Management.pdf Third-Party Dependency Management]
−
|| Deployment procedure for Enterprise Version
+
|Procedure for managing third-party software dependencies to ensure security, compatibility, and maintainability in software releases
−
|| PDF
+
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20GetCertified%20-%20Instructions%20for%20First%20Time%20Use.pdf YTM GetCertified - Instructions for First Time Use]
+
|[{{SERVER}}/youtestme/youtestmedoc/Marketing/Diagrams/Official/YouTestMe-Dataflow-diagram-color.png Data-Flow Diagram]
−
|| Instructions for first log-in and application setup
+
|Diagram describing communication protocols between application components of the YouTestMe system.
−
|| PDF
+
|PNG
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Delivery%20List.pdf YTM Delivery List]
+
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YouTestMe%20-%20Deployment%20Appliance%20Security%20Hardening.pdf Virtual Appliance Security Hardenings]
−
|| YTM Virtual Appliance Delivery Check-List
+
|Additional security measures for YouTestMe virtual appliance.
−
|| PDF
+
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Resilience%20Testing.pdf YTM Resilience Testing]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Information%20Security%20Policies.pdf Information Security Policies]
−
|| Procedure for performing resilience tests of YouTestMe application
+
|The Information Security Document that outlines the company's policies, procedures, and best practices for ensuring the security of sensitive information and data assets.
−
|| PDF
+
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Business%20Continuity%20Planning.pdf Business Continuity Planning]
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20PostgreSQL%20Secure%20SSL%20Connection.pdf PostgreSQL Secure SSL Connection]
−
|| Company logistic plan used to restore interrupted business services
+
|Instructions for secure SSL connection to PostgreSQL database via pgAdmin.
−
|| PDF
+
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Modules/Active%20Directory/YTM%20Active%20Directory%20-%20User%20Manual.pdf Active Directory User Manual]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Risk%20Management.pdf Risk Management]
−
|| User Manual for Active Directory Integration
+
|The risk management document outlines the comprehensive policies and procedures for assessing risks and ensuring the security of our business operations. It serves as a guide for identifying potential threats, evaluating their impact, and implementing measures to mitigate risks effectively, safeguarding the continuity and integrity of our business processes.
−
|| PDF
+
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Strategy/Marketing%20Strategy%202020/YouTestMe%20GetCertified%20New%20Features%20May2020/YouTestMe%20GetCertified%20New%20Features%20May2020.pdf YTM Get Certified Features]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Data%20Classification.pdf Data Classification]
−
|| YouTestMe GetCertified new features May 2020
+
|The document on data classification delineates clear policies for categorizing and managing access to various types of data within our organization. It establishes criteria for classifying data based on sensitivity and importance alongside guidelines for controlling access levels, ensuring confidentiality, integrity, and availability in alignment with regulatory requirements and organizational needs.
−
|| PDF
+
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Organizing%20Off-grid%20Testing.pdf Off-grid Testing]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Public%20Documentation/YouTestMe%20-%20AI%20Policy.pdf YouTestMe - AI Policy]
−
|| Step-by-step instructions on how to organize off-grid testing in areas without internet connection and electricity
+
|Ethical principles, compliance, and responsible use of AI in proctoring, assessment, and automation.
−
|| PDF
+
|PDF
 
|}
 
|}
  
−
===Legal Documentation===
+
===YouTestMe Installation, Configuration and Maintenance Manuals===
−
 
+
{| class="wikitable" style="border: none; background: none;"
−
{|class="wikitable"
+
! Name
−
! Link
+
!Role
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20End-User%20License%20Agreement%20Template.pdf EULA]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20Standard%20Edition%20-%20Installation%20and%20Support%20Manual.pdf YouTestMe Standard Edition - Installation and Support Manual]  
−
|| End-User License Agreement
+
|YouTestMe System        Administrator
−
|| PDF
+
| Step-by-step instructions for installing the standard version of the YouTestMe application on your server as a virtual appliance for the on-premise clients.
 +
| PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Hosting%20Service%20Levels.pdf SLA]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20Enterprise%20Edition%20-%20Installation%20and%20Support%20Manual.pdf YouTestMe Enterprise Edition - Installation and Support Manual]  
−
|| Hosting Service Levels
+
|YouTestMe System Administrator
−
|| PDF
+
|Step-by-step instructions for installing the enterprise version of the YouTestMe application on your servers delivered as a set of virtual appliances for the on-premise clients.
 +
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Data%20Privacy%20and%20Security%20Policies.pdf Security Policies]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20PostgreSQL%20Hot%20Standby%20Database%20Configuration.pdf PostgreSQL Hot Standby Database Configuration]
−
|| Data Privacy and Security Policies
+
|YouTestMe System Administrator
−
|| PDF
+
|Learn how to configure the Hot Standby PostgreSQL database to ensure continuous backup using real-time data replication.
 +
|PDF
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Organizing%20Off-the-grid%20Testing.pdf Off-The-Grid Testing]
 +
|YouTestMe System Administrator
 +
|Step-by-step instructions for organizing online knowledge testing in areas without an internet connection and electricity.
 +
|PDF
 +
|}
 +
 
 +
=== Usage Instructions ===
 +
{| class="wikitable"
 +
|+
 +
!Name
 +
!Role
 +
!Description
 +
!Type
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Contract%20Template.pdf SaaS Contract]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20GetCertified%20Instructions%20for%20First%20Time%20Use.pdf Instructions For First Time Use]
−
|| Contract for using YouTestMe GetCertified as a Service
+
|YouTestMe Application Administrator
−
|| PDF
+
|Instructions for accessing the application for the first time and recommended initial settings (changing the passwords and the time zone).
 +
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Reseller%20Agreement%20Template.pdf Reseller Agreement]
+
|[{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Website%20Text/YouTestMe%20GetCertified%20OMR%20Scanner.pdf OMR Scanner]
−
|| An agreement that defines authorization and appointment as YouTestMe's reseller
+
|YouTestMe Application Administrator
−
|| PDF
+
|Workflow for organizing paper-based testing and using the OMR scanner with the YouTestMe system.
 +
|PDF
 
|}
 
|}
  
−
===GetCertified Additional Modules Documentation===
+
=== Default certificate templates ===
−
{|class="wikitable"
+
{| class="wikitable"
−
! Link
+
!Name
−
! Description
+
!Description
−
! Type
+
!Type
−
 
 
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Standard%20Document%20Package/English/GC/YouTestMe%20-%20GetCertified%20Product%20Brochure.pdf YouTestMe GetCertified Product Brochure]
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/default%20certificate.zip Default certificate templates]
−
|| General information about YouTestMe GetCertified
+
|This folder contains a set of default certificate templates that can be used as a foundation for creating customized personal certificates with Jasper Reports. These templates provide a flexible starting point, allowing you to easily modify and tailor your own certificates according to your specific needs.<br />Use these templates to streamline the certificate creation process and design certificates that suit your requirements.
−
|| PDF
+
|ZIP
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/helpPages/Signing_in_Regstration.html YouTestMe Help ]
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/blank-middle-portrait.jasper Portrait Orientation]
−
|| YouTestMe GetCertified help system manual
+
|Portrait Orinetation
−
|| HTML
+
|Jasper
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Features/YTM%20GetCertified%20Features%20List.pdf YouTestMe GetCertified Features List]
 
−
|| List and brief explanation of all features in YouTestMe GetCertified
 
−
|| PDF
 
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Integrations%20concept/YouTestMe%20GetCertified%20API%20Documentation.pdf YouTestMe GetCertified API Documentation]
 
−
|| API documentation for YouTestMe GetCertified
 
−
|| PDF
 
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Website%20Text/YouTestMe%20GetCertified%20OMR%20Scanner.pdf YouTestMe GetCertified OMR Scanner]
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/blank-middle-landscape.jasper Landscape Orinetation]
−
|| How does the OMR scanner for paper-based testing in YouTestMe GetCertified work
+
|Landscape Orientation
−
|| PDF
+
|Jasper
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Website%20Text/YouTestMe%20GetCertified%20Automated%20(On-demand)%20proctoring%20document.pdf YouTestMe GetCertified Automated Proctoring]
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/round-portrait.jasper Rounded Orinetation]
−
|| Explanation of automated/on demand proctoring solution in YouTestMe GetCertified
+
|Rounded Header
−
|| PDF
+
|Jasper
−
|}
 
−
 
 
−
===Support===
 
−
 
 
−
{|class="wikitable"
 
−
! Link
 
−
! Description
 
−
! Type
 
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/YouTestMe%20Support%20-%20Contact%20Information.pdf YoutestMe Customer Support - Contact Information]
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/gold-portrait.jasper Golden Orinetation]
−
|| YouTestMe Customer Support contact information
+
|Golden Header Line
−
|| PDF
+
|Jasper
 
|}
 
|}
 +
==Customer Support==
  
−
===Payment===
+
{| class="wikitable" style="border: none; background: none;"
−
 
+
! Name
−
{|class="wikitable"
 
−
! Link
 
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Payment%20Instructions%20and%20Invoice%20Templates%20-%20USD,%20CAD/YouTestMe%20-%20Payment%20Instructions%20-%20American%20dollars.pdf Payment Instructions - U.S. Dollars]
+
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/2022-04-09%20-%20YTM%20Support%20Troubleshooting%20Procedure%20For%20Candidates-%20English.pdf Troubleshooting Guide For Proctored Tests]
−
|| How to pay using U.S. dollars
+
| A guide for resolving the most frequent challenges related to proctored tests in the YouTestMe system.
−
|| PDF
+
| PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Payment%20Instructions%20and%20Invoice%20Templates%20-%20USD,%20CAD/YouTestMe%20-%20Payment%20Instructions%20-%20Canadian%20dollars.pdf Payment Instructions - Canadian Dollars]
+
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Software%20Information/YouTestMe%20-%20Naming%20Conventions.pdf Naming Conventions]
−
|| How to pay using Canadian dollars
+
| Rules for naming components in YouTestMe GetCertified, commonly used when writing specifications and test cases for user acceptance testing.
−
|| PDF
+
| PDF
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Pricing/YouTestMe%20-%20Standard%20Questionnaire.pdf Standard Questionnaire]
 
−
|| Standard Questionnaire helps us determine the adequate pricing and presentation plans for our clients
 
−
|| PDF
 
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Pricing/YouTestMe%20-%20Pricing%20Questionnaire.pdf Pricing Questionnaire]
 
−
|| Pricing Questionnaire helps us determine the adequate software package and its corresponding cost
 
−
|| PDF
 
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Pricing/YouTestMe%20-%20Live%20Demo%20Questionnaire.pdf Live Demo Questionnaire]
 
−
|| Live Demo Questionnaire helps us organize the most relevant presentation
 
−
|| PDF
 
 
|}
 
|}
  
−
==YouTestMe Classroom2020==
+
===Navigating YouTestMe GetCertified Packages===
−
 
+
{| class="wikitable"
−
The focus of YouTestMe - Classroom2020 is not solely testing knowledge, but teaching and learning as well. It is capable of meeting the needs of both educational institutions and businesses.
+
!Name
−
 
+
!Description
−
=== Documentation ===
+
!Type
−
{|class="wikitable"
 
−
! Link
 
−
! Description
 
−
! Type
 
−
 
 
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Standard%20Document%20Package/English/CL2020/YouTestMe%20-%20Classroom2020%20College%20Edition%20Product%20Brochure.pdf YouTestMe Classroom2020 Product Brochure]
 
−
|| YouTestMe Classroom2020 general information
 
−
|| PDF
 
 
|-  
 
|-  
−
| [{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Classroom%202020/Classroom2020%20User%20Manual%20EN.pdf YouTestMe Classroom2020 User Manual]
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Instructions%20for%20Demo%20User/YTM%20Instructions%20for%20Demo%20User.pdf YTM Instructions for Demo User]
−
|| YouTestMe Classroom2020 user manual
+
|This document is your roadmap for navigating YouTestMe GetCertified's packages and roles. Discover Workspaces for focused demos, access various environments with existing data and explore package specifics and features. Notably, users share the same system-generated password for application access. Use this guide to enrich your GetCertified experience.
−
|| PDF
+
|PDF
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Features/YTM%20Classroom2020%20Features%20List.pdf YouTestMe Classroom2020 Features List]
 
−
|| List of all features in Classroom2020
 
−
|| PDF
 
 
|}
 
|}
  
−
===Introduction Videos===
+
== Careers ==
−
 
+
We are hiring below positions
−
{|class="wikitable"
+
{| class="wikitable"
−
! Link
+
!Role
−
! Description
+
!Description
−
! Type
 
 
|-
 
|-
−
| [https://youtu.be/15eg4SxhMQA Classroom2020 Introduction]
+
|[[Application specialist]]
−
|| A basic introduction to the main features of CL2020
+
|Roles such as Sales Associate, Marketing Specialist, QA specialist, and Development Coordinator assume that a person becomes an Application Specialist first and then acquires additional skills and knowledge to do Sales, Marketing, QA, Development coordination, and business improvements.
−
|| Video
+
Can act as:
−
|}
 
  
−
===YouTestMe Mobile TakeQuiz===
+
# sales associate
 +
# development coordinator and interface with clients
 +
# support specialist
 +
# business analyst improving the business
 +
# QA
  
−
YouTestMe - Mobile TakeQuiz is a product designed to provide a quick and easy way to test knowledge on your mobile devices.
+
Training consist of active tasks:
−
 
 
−
===Documentation===
 
−
{|class="wikitable"
 
−
! Link
 
−
! Description
 
−
! Type
 
  
 +
# complete complex tasks in the application
 +
# create new articles
 +
# improve YouTestMe website, wiki, golden copy  (procedures, manuals, demo application)
 +
# analyze videos from meetings with clients and make business related improvements
 +
# attend at least 5 meetings with clients as an assistant taking meeting minutes and providing meeting analysis
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Standard%20Document%20Package/English/YouTestMe%20-%20Mobile%20TakeQuiz%20Product%20Brochure.pdf YouTestMe Mobile TakeQuiz]
+
|[[Marketing and Sales Specialist]]
−
|| YouTestMe mobile take quiz product brochure
+
|A key skill is to be able to present YouTestMe products and services in the best possible light on the website, presentations, documents and other materials that must be:
−
|| PDF
 
−
|}
 
  
−
===Video Tutorial===
+
* impressive
−
 
+
* easy to understand
−
{|class="wikitable"
+
* accurate and complete
−
! Link
+
* clients can easily see the benefits
−
! Description
 
−
! Type
 
 
|-
 
|-
−
| [https://youtu.be/AXxUhaRl7XU WebEx Video Tutorial]
+
|[[System Administrator]]
−
|| Video Tutorial for using Cisco WebEx
+
|Linux, Windows and PostgreSQL administration.
−
|| Video
 
 
|}
 
|}
−
 
−
 
−
==For Investors==
 
−
===Elevator Pitch===
 
−
YouTestMe is a web-based software family with a goal to eliminate manual, paper-based knowledge testing. We are streaming towards covering all evaluation processes (testing, surveying, training, soft skills). Our products are delivered as a standalone, pre-configured virtual appliance that can be deployed on the cloud or local servers within 30 minutes. Our pricing model is based on a one-time fee, with no additional fees calculated per-user/test/survey.
 
−
 
−
For more information contact us at [mailto:investments@youtestme.com investments@youtestme.com]
 

Latest revision as of 16:43, 2 April 2025

YouTestMe

YouTestMe is a Canadian technology company headquartered in Toronto, providing software and services for secure remote online knowledge examination, training, and certification.

Name Description Type
Website YouTestMe official website. Webpage
Company Information General information about YouTestMe. PDF
Company References YouTestMe client contacts for reference checks. PDF
YouTestMe Competitive Advantage YouTestMe’s unique strengths and market differentiators. PDF

YouTestMe GetCertified

YouTestMe GetCertified is the complete, all-in-one software for secure and remote online knowledge examination, training, and certification with optional proctoring services for monitoring testing sessions.

General Information

Name Description Type
General Presentation The official presentation of YouTestMe. PDF
General Presentation - Long Long version of the official YouTestMe presentation PDF
Application Overview 2-minute video explaining the main uses and features of YouTestMe GetCertified. Video
Application Walkthrough Videos Set of instructional videos demonstrating the main modules and functionalities of YouTestMe GetCertified version 11. Webpage
YouTestMe Knowledge Base Catalog of articles containing step-by-step instructions for major workflows and functionalities. Webpage

Marketing Material

Name Description Type
Customer Success Stories Discover how YouTestMe has transformed the assessment experience for our clients through these inspiring success stories. Webpage
YouTestMe Comprehensive Overview All-encompassing presentation of YouTestMe's robust online examination platform. PDF
Proctoring Presentation Discover how AI and live proctoring solution revolutionize the security and credibility of online examination. PDF
Press and Media Explore articles, press releases, and media coverage featuring YouTestMe. Webpage
YouTestMe Blog Informative articles, expert insights, and best practices related to online assessments, e-learning, and the latest developments in the YouTestMe platform. Webpage

YouTestMe Trust Center – Legal, Data Privacy & IT Security

Here at YouTestMe, we are fully committed to maintaining the highest standards in data privacy, legal compliance, security, and industry certifications. On this page, you will find all the essential documents, templates, examples, and detailed information necessary to understand our practices and ensure transparency, accountability, and compliance throughout our processes.

Certifications & Compliance

Name Description Type
ISO Certification ISO27001 Official certification confirming compliance with ISO 27001 security standards. PDF
ISO Certification ISO9001 Official certification verifying adherence to ISO 9001 quality management standards. PDF
SOC 2 Compliance Letter of engagement outlining compliance with SOC 2 security and privacy requirements PDF
Accessibility Conformance Report (based on VPAT 2.4) Assessment of YouTestMe GetCertified’s accessibility compliance with WCAG 2.1 standards. PDF
ISO Cerification ISO27701 The ISO 27701 certification, which establishes a framework for privacy information management in compliance with GDPR and other data protection regulations, is planned for completion in the second half of 2025. Text

Legal & Regulatory Documents

Name Description Type
Subprocessor Services Agreement Agreement between YouTestMe Canada and YouTestMe Serbia outlining subprocessing services. PDF
Subprocessor Services Agreement Agreement between YouTestMe Canada and Talent Base Tunisia outlining subprocessing services. PDF
Data Privacy Agreement Defines YouTestMe’s commitments and policies regarding data privacy. PDF
Data Privacy and Security Policies Outlines YouTestMe’s data privacy and security policies. PDF
NDA Agreement Legally binding agreement that protects confidential information exchanged between parties. PDF
EULA (End-User License Agreement) Agreement defining terms for end-user software usage. PDF
SLA (Service Level Agreement) Agreement outlining service commitments and performance standards. PDF
GDPR Compliance Overview of YouTestMe GetCertified’s compliance with GDPR regulations. Link
YouTestMe Business Name Registration Official registration document for YouTestMe’s business name PDF
YouTestMe Article of Incorporation Official incorporation document for YouTestMe. PDF
Acceptable Use Agreement Defines the acceptable use policies for YouTestMe’s services. PDF

Financial & Operational Information

Name Description Type
Insurance Policies & Coverage Details Document outlining YouTestMe’s cybersecurity, information security, and data privacy insurance coverage, provided by Zensurance to mitigate business risks. PDF
D-U-N-S® Number The DUNS (Data Universal Numbering System) number is a unique nine-digit identifier assigned to businesses by Dun & Bradstreet (D&B). It is used globally to verify a company's identity and financial reliability, often required for government contracts, tenders, and business credit reports. Our D-U-N-S® number: 203382358 Text
Business Number (BN): A unique number issued by CRA for taxation and business identification purposes, with 887897759 serving as the official reference Text
Registry ID The identification number assigned in the provincial business registry of Ontario, specifically 1093389 for this business Text
Company Status Notes Confirms that the business is legally incorporated as a separate legal entity, noted as incorporated. Text
NEQ Number This is our NEQ number: 1178703329.

The NEQ (Numéro d’entreprise du Québec) is a unique ID for businesses in Québec, used for registration and legal purposes.

Text
W-8BEN-E This is YTM W-8BEN-E form, used for tax certification purposes. PDF

Security & IT Compliance

Name Description Type
Information Security and Compliance Overview This document outlines YouTestMe’s security framework, covering access control, data protection, compliance measures, risk management, AI proctoring security, and governance policies to ensure the confidentiality, integrity, and availability of user data. PDF
Penetration Test Results A penetration testing report available upon request, with a signed NDA. PDF
Business Continuity Planning A strategic plan designed to restore essential business services swiftly in case of disruptions. PDF
System Access Policy YouTestMe’s policy on managing system access to ensure secure handling of sensitive data. PDF
Logging A guide answering key questions about logging practices and procedures for effective system monitoring. PDF
Third-Party License Notice This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses: HTML
Third-Party License Notice - 14.0 Release This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses: HTML
Depencency Check Report - 14.0 Release The Dependency Check Report for the 14.0 Release is a comprehensive document that identifies and analyzes the software dependencies used in this version of the application. HTML
System Logs and Events Management YouTestMe best practices for event logging and log monitoring. PDF
Resilience Testing YouTestMe benchmarks and best practices for resilience testing. PDF
Third-Party Dependency Management Procedure for managing third-party software dependencies to ensure security, compatibility, and maintainability in software releases PDF
Data-Flow Diagram Diagram describing communication protocols between application components of the YouTestMe system. PNG
Virtual Appliance Security Hardenings Additional security measures for YouTestMe virtual appliance. PDF
Information Security Policies The Information Security Document that outlines the company's policies, procedures, and best practices for ensuring the security of sensitive information and data assets. PDF
PostgreSQL Secure SSL Connection Instructions for secure SSL connection to PostgreSQL database via pgAdmin. PDF
Risk Management The risk management document outlines the comprehensive policies and procedures for assessing risks and ensuring the security of our business operations. It serves as a guide for identifying potential threats, evaluating their impact, and implementing measures to mitigate risks effectively, safeguarding the continuity and integrity of our business processes. PDF
Data Classification The document on data classification delineates clear policies for categorizing and managing access to various types of data within our organization. It establishes criteria for classifying data based on sensitivity and importance alongside guidelines for controlling access levels, ensuring confidentiality, integrity, and availability in alignment with regulatory requirements and organizational needs. PDF
YouTestMe - AI Policy Ethical principles, compliance, and responsible use of AI in proctoring, assessment, and automation. PDF

YouTestMe Installation, Configuration and Maintenance Manuals

Name Role Description Type
YouTestMe Standard Edition - Installation and Support Manual YouTestMe System Administrator Step-by-step instructions for installing the standard version of the YouTestMe application on your server as a virtual appliance for the on-premise clients. PDF
YouTestMe Enterprise Edition - Installation and Support Manual YouTestMe System Administrator Step-by-step instructions for installing the enterprise version of the YouTestMe application on your servers delivered as a set of virtual appliances for the on-premise clients. PDF
PostgreSQL Hot Standby Database Configuration YouTestMe System Administrator Learn how to configure the Hot Standby PostgreSQL database to ensure continuous backup using real-time data replication. PDF
Off-The-Grid Testing YouTestMe System Administrator Step-by-step instructions for organizing online knowledge testing in areas without an internet connection and electricity. PDF

Usage Instructions

Name Role Description Type
Instructions For First Time Use YouTestMe Application Administrator Instructions for accessing the application for the first time and recommended initial settings (changing the passwords and the time zone). PDF
OMR Scanner YouTestMe Application Administrator Workflow for organizing paper-based testing and using the OMR scanner with the YouTestMe system. PDF

Default certificate templates

Name Description Type
Default certificate templates This folder contains a set of default certificate templates that can be used as a foundation for creating customized personal certificates with Jasper Reports. These templates provide a flexible starting point, allowing you to easily modify and tailor your own certificates according to your specific needs.
Use these templates to streamline the certificate creation process and design certificates that suit your requirements. 		ZIP
Portrait Orientation Portrait Orinetation Jasper
Landscape Orinetation Landscape Orientation Jasper
Rounded Orinetation Rounded Header Jasper
Golden Orinetation Golden Header Line Jasper

Customer Support

Name Description Type
Troubleshooting Guide For Proctored Tests A guide for resolving the most frequent challenges related to proctored tests in the YouTestMe system. PDF
Naming Conventions Rules for naming components in YouTestMe GetCertified, commonly used when writing specifications and test cases for user acceptance testing. PDF

Navigating YouTestMe GetCertified Packages

Name Description Type
YTM Instructions for Demo User This document is your roadmap for navigating YouTestMe GetCertified's packages and roles. Discover Workspaces for focused demos, access various environments with existing data and explore package specifics and features. Notably, users share the same system-generated password for application access. Use this guide to enrich your GetCertified experience. PDF

Careers

We are hiring below positions

Role Description
Application specialist Roles such as Sales Associate, Marketing Specialist, QA specialist, and Development Coordinator assume that a person becomes an Application Specialist first and then acquires additional skills and knowledge to do Sales, Marketing, QA, Development coordination, and business improvements.

Can act as:

  1. sales associate
  2. development coordinator and interface with clients
  3. support specialist
  4. business analyst improving the business
  5. QA

Training consist of active tasks:

  1. complete complex tasks in the application
  2. create new articles
  3. improve YouTestMe website, wiki, golden copy (procedures, manuals, demo application)
  4. analyze videos from meetings with clients and make business related improvements
  5. attend at least 5 meetings with clients as an assistant taking meeting minutes and providing meeting analysis
Marketing and Sales Specialist A key skill is to be able to present YouTestMe products and services in the best possible light on the website, presentations, documents and other materials that must be:
  • impressive
  • easy to understand
  • accurate and complete
  • clients can easily see the benefits
System Administrator Linux, Windows and PostgreSQL administration.
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