Difference between revisions of "Welcome to YouTestMe Wiki"
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| + | ==<big>YouTestMe</big>== | ||
| + | YouTestMe is a Canadian technology company headquartered in Toronto, providing software and services for secure remote online knowledge examination, training, and certification. | ||
| − | + | {| class="wikitable" style="border: none; background: none;" | |
| − | + | ! Name | |
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! Description | ! Description | ||
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| − | | [ | + | | [https://www.youtestme.com/ Website] |
| − | | | + | | YouTestMe official website. |
| − | | | + | | Webpage |
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| − | | [https:// | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Company%20Information/YouTestMe%20-%20Company%20Information.pdf Company Information] |
| − | | | + | |General information about YouTestMe. |
| − | + | |PDF | |
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| − | | [https:// | + | | [https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Company%20Information/YouTestMe%20-%20References.pdf Company References] |
| − | | | + | | YouTestMe client contacts for reference checks. |
| − | | | + | | PDF |
|- | |- | ||
| − | |[ | + | | [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/YTM%20Competitive%20Advantage.pdf YouTestMe Competitive Advantage] |
| − | | | + | | YouTestMe’s unique strengths and market differentiators. |
| − | + | | PDF | |
|} | |} | ||
| − | === | + | ===YouTestMe GetCertified=== |
| + | YouTestMe GetCertified is the complete, all-in-one software for secure and remote online knowledge examination, training, and certification with optional proctoring services for monitoring testing sessions. | ||
| − | + | ==General Information== | |
| − | {|class="wikitable" | + | {| class="wikitable" style="border: none; background: none;" |
| − | ! | + | ! Name |
! Description | ! Description | ||
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| − | | [https:// | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/Live%20Demo%20Resources/YouTestMe%20Presentation%20for%20Live%20Demos.pdf General Presentation] |
| − | | | + | |The official presentation of YouTestMe. |
| − | + | |PDF | |
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| − | | [https:// | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/YTM%20Demo%20long%20version.pdf General Presentation - Long] |
| − | | | + | |Long version of the official YouTestMe presentation |
| − | + | |PDF | |
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| − | | [https:// | + | | [https://youtu.be/dNntAO9i6w0 Application Overview] |
| − | | | + | | 2-minute video explaining the main uses and features of YouTestMe GetCertified. |
| − | + | | Video | |
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| − | | [https://www. | + | | [https://www.youtestme.com/instructional-videos/ Application Walkthrough Videos] |
| − | | | + | | Set of instructional videos demonstrating the main modules and functionalities of YouTestMe GetCertified version 11. |
| − | + | | Webpage | |
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| − | + | | [https://www.youtestme.com/support-and-faq/ YouTestMe Knowledge Base] | |
| − | + | | Catalog of articles containing step-by-step instructions for major workflows and functionalities. | |
| − | + | | Webpage | |
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| − | | [https://www. | ||
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| − | == | + | ==Marketing Material== |
| − | + | {| class="wikitable" style="border: none; background: none;" | |
| − | + | ! Name | |
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| − | | [https://www. | + | | [https://www.youtestme.com/customer-success-story/ Customer Success Stories] |
| − | + | | Discover how YouTestMe has transformed the assessment experience for our clients through these inspiring success stories. | |
| − | + | | Webpage | |
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| − | | [https:// | + | | [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/YTM%20Demo%20long%20version.pdf YouTestMe Comprehensive Overview] |
| − | | | + | | All-encompassing presentation of YouTestMe's robust online examination platform. |
| − | + | | PDF | |
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| − | | [https:// | + | | [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Marketing%20Material/Official%20brochures/2024/YouTestMe%20AI%20&%20LIVE%20Proctoring%20Broshure.pdf Proctoring Presentation] |
| − | | | + | | Discover how AI and live proctoring solution revolutionize the security and credibility of online examination. |
| − | + | | PDF | |
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| − | | [https://www. | + | |[https://www.youtestme.com/press-and-media/ Press and Media] |
| − | + | |Explore articles, press releases, and media coverage featuring YouTestMe. | |
| − | + | |Webpage | |
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| + | |[https://www.youtestme.com/blog/ YouTestMe Blog] | ||
| + | |Informative articles, expert insights, and best practices related to online assessments, e-learning, and the latest developments in the YouTestMe platform. | ||
| + | |Webpage | ||
|} | |} | ||
| − | === | + | == YouTestMe Trust Center – Legal, Data Privacy & IT Security == |
| − | + | Here at YouTestMe, we are fully committed to maintaining the highest standards in data privacy, legal compliance, security, and industry certifications. On this page, you will find all the essential documents, templates, examples, and detailed information necessary to understand our practices and ensure transparency, accountability, and compliance throughout our processes.</big> | |
| − | {|class="wikitable" | + | === Certifications & Compliance === |
| − | ! | + | {| class="wikitable" |
| + | ! Name | ||
! Description | ! Description | ||
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! Type | ! Type | ||
|- | |- | ||
| − | | [https:// | + | | [https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/Official%20certificates%20and%20logos/2024-2025/Certificate%20ISO%2027001-2022%20-%20MALLOC%20INC.jpg ISO Certification ISO27001] |
| − | + | | Official certification confirming compliance with ISO 27001 security standards. | |
| − | + | | PDF | |
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| − | | [ | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/Official%20certificates%20and%20logos/2024-2025/Certificate%209001%20-%20MALLOC%20INC.jpg ISO Certification ISO9001] |
| − | | | + | |Official certification verifying adherence to ISO 9001 quality management standards. |
| − | + | |PDF | |
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| − | | [ | + | | [https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/SSAE-16%20SOC2%20Type%20II%20audit%20report/CertPRO%20SOC%202%20implementation/Letter%20of%20Engagement.pdf SOC 2 Compliance] |
| − | | | + | | Letter of engagement outlining compliance with SOC 2 security and privacy requirements |
| − | + | | PDF | |
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|- | |- | ||
| − | | [ | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Accessibility%20Conformance%20Report%20(based%20on%20VPAT%202.4).pdf Accessibility Conformance Report (based on VPAT 2.4)] |
| − | | | + | |Assessment of YouTestMe GetCertified’s accessibility compliance with WCAG 2.1 standards. |
| − | + | |PDF | |
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| − | | | + | |ISO Cerification ISO27701 |
| − | | | + | |The ISO 27701 certification, which establishes a framework for privacy information management in compliance with GDPR and other data protection regulations, is planned for completion in the second half of 2025. |
| − | + | |Text | |
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| − | === | + | === Legal & Regulatory Documents === |
| − | + | {| class="wikitable" | |
| − | {|class="wikitable" | + | ! Name |
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! Description | ! Description | ||
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| − | | [https:// | + | |[https://svn.youtestme.com/scm/svn/ytmlegal/trunk/Data+Processing+Agreements/YTM+Canada+and+Serbia+SCCs+and+UK+Addendum+to+SCCs.pdf Subprocessor Services Agreement] |
| − | + | |Agreement between YouTestMe Canada and YouTestMe Serbia outlining subprocessing services. | |
| − | + | |PDF | |
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| − | | [https:// | + | |[https://wiki.youtestme.com/youtestme/ytmlegal/Data%20Processing%20Agreements/YTM%20Canada%20and%20Tunisia%20SCCs%20and%20UK%20Addendum%20to%20SCCs.pdf Subprocessor Services Agreement] |
| − | | | + | |Agreement between YouTestMe Canada and Talent Base Tunisia outlining subprocessing services. |
| − | + | |PDF | |
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| − | | [https:// | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Data%20Processing%20Agreement.pdf Data Privacy Agreement] |
| − | | | + | |Defines YouTestMe’s commitments and policies regarding data privacy. |
| − | + | |PDF | |
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| − | | [https:// | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Procedures/YouTestMe%20-%20Data%20Privacy%20and%20Security%20Policies.pdf Data Privacy and Security Policies] |
| − | | | + | |Outlines YouTestMe’s data privacy and security policies. |
| − | + | |PDF | |
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| − | | [ | + | | [https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Non-Disclosure-Agreement-Template.pdf NDA Agreement] |
| − | | | + | | Legally binding agreement that protects confidential information exchanged between parties. |
| − | + | | PDF | |
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| − | | [ | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20End-User%20License%20Agreement.pdf EULA (End-User License Agreement)] |
| − | | | + | |Agreement defining terms for end-user software usage. |
| − | + | |PDF | |
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| − | | [ | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Service-Level%20Agreement.pdf SLA (Service Level Agreement)] |
| − | | | + | |Agreement outlining service commitments and performance standards. |
| − | + | |PDF | |
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| − | | [https:// | + | |[https://www.youtestme.com/gdpr/ GDPR Compliance] |
| − | | | + | |Overview of YouTestMe GetCertified’s compliance with GDPR regulations. |
| − | + | |Link | |
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| − | | [ | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Legal/Documents/YouTestMe%20-%20Malloc%20Inc/Business%20Name%20Registration%202023/Registration%20Information%20of%20a%20Business%20Name%20for%20a%20Corporation_EN.pdf YouTestMe Business Name Registration] |
| − | | | + | |Official registration document for YouTestMe’s business name |
| − | + | |PDF | |
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| − | | [ | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Legal/Documents/YouTestMe%20-%20Malloc%20Inc/Malloc_Article_of_Incorporation.pdf YouTestMe Article of Incorporation] |
| − | | | + | |Official incorporation document for YouTestMe. |
| − | + | |PDF | |
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| − | | [https:// | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Acceptable%20Use%20Agreement.pdf Acceptable Use Agreement] |
| − | + | |Defines the acceptable use policies for YouTestMe’s services. | |
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| − | === | + | === Financial & Operational Information === |
| − | + | {| class="wikitable" | |
| − | {|class="wikitable" | + | ! Name |
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! Description | ! Description | ||
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! Type | ! Type | ||
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| − | | [https:// | + | | [https://wiki.youtestme.com/youtestme/youtestmedoc/Tenders/Malloc%20Inc.%20OA%20YouTestMe%20-%202023-2024%20-%20REN%20-%20Multi%20%23ESM0439735888%20-%20Eff.%20Aug.%2022,%202023.pdf Insurance Policies & Coverage Details] |
| − | | | + | | Document outlining YouTestMe’s cybersecurity, information security, and data privacy insurance coverage, provided by Zensurance to mitigate business risks. |
| − | + | | PDF | |
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| − | | | + | |D-U-N-S® Number |
| − | | | + | |The DUNS (Data Universal Numbering System) number is a unique nine-digit identifier assigned to businesses by Dun & Bradstreet (D&B). It is used globally to verify a company's identity and financial reliability, often required for government contracts, tenders, and business credit reports. Our D-U-N-S® number: '''203382358''' |
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| − | | | + | |Business Number (BN): |
| − | | | + | |A unique number issued by CRA for taxation and business identification purposes, with '''887897759''' serving as the official reference |
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| − | | | + | |Registry ID |
| − | | | + | |The identification number assigned in the provincial business registry of Ontario, specifically '''1093389''' for this business |
| − | | | + | |Text |
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| − | | | + | |Company Status Notes |
| − | + | |Confirms that the business is legally incorporated as a separate legal entity, noted as '''incorporated'''. | |
| − | | | + | |Text |
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| − | | | + | |NEQ Number |
| − | + | |This is our NEQ number: '''1178703329.''' | |
| − | + | The NEQ (Numéro d’entreprise du Québec) is a unique ID for businesses in Québec, used for registration and legal purposes. | |
| − | | | + | |Text |
|- | |- | ||
| − | | [ | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20W8%20-%20Template.pdf W-8BEN-E] |
| − | + | |This is YTM W-8BEN-E form, used for tax certification purposes. | |
| − | + | |PDF | |
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| − | === | + | === Security & IT Compliance === |
| − | + | {| class="wikitable" | |
| − | {|class="wikitable" | + | ! Name |
| − | ! | ||
! Description | ! Description | ||
| − | |||
! Type | ! Type | ||
|- | |- | ||
| − | | [https:// | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Information%20Security%20and%20Compliance%20Overview.pdf Information Security and Compliance Overview] |
| − | | | + | |This document outlines YouTestMe’s security framework, covering access control, data protection, compliance measures, risk management, AI proctoring security, and governance policies to ensure the confidentiality, integrity, and availability of user data. |
| − | | | + | |PDF |
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| − | | | + | | Penetration Test Results |
| − | | | + | | A penetration testing report available upon request, with a signed NDA. |
| − | + | | PDF | |
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| − | | [https:// | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Business%20Continuity%20Planning.pdf Business Continuity Planning] |
| − | | | + | |A strategic plan designed to restore essential business services swiftly in case of disruptions. |
| − | + | |PDF | |
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| − | | [https:// | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Procedures/Technical%20Procedures/System%20Access%20Policies.pdf System Access Policy] |
| − | | | + | |YouTestMe’s policy on managing system access to ensure secure handling of sensitive data. |
| − | + | |PDF | |
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| − | | [https:// | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Logging.pdf Logging] |
| − | | | + | |A guide answering key questions about logging practices and procedures for effective system monitoring. |
| − | + | |PDF | |
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|- | |- | ||
| − | | [https:// | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Third-Party%20License%20Notice.htm Third-Party License Notice] |
| − | | | + | |This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses: |
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| − | | [ | + | |[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Releases/Release%2014.0%20(Tomcat%20project)/third_party_license.html Third-Party License Notice - 14.0 Release] |
| − | | | + | |This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses: |
| − | | | + | |HTML |
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| − | | [{{SERVER}}/youtestme/youtestmedoc/ | + | |[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Releases/Release%2014.0%20(Tomcat%20project)/dependency-check-report.html Depencency Check Report - 14.0 Release] |
| − | | | + | |The Dependency Check Report for the 14.0 Release is a comprehensive document that identifies and analyzes the software dependencies used in this version of the application. |
| − | + | |HTML | |
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|- | |- | ||
| − | | [ | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Log%20Monitoring%20and%20Event%20Logging.pdf System Logs and Events Management] |
| − | | | + | |YouTestMe best practices for event logging and log monitoring. |
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| − | | [{{SERVER}}/youtestme/youtestmedoc/ | + | |[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Resilience%20Testing.pdf Resilience Testing] |
| − | | | + | |YouTestMe benchmarks and best practices for resilience testing. |
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| − | | [ | + | |[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Third-Party%20Dependency%20Management.pdf Third-Party Dependency Management] |
| − | | | + | |Procedure for managing third-party software dependencies to ensure security, compatibility, and maintainability in software releases |
| − | | | + | |PDF |
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|- | |- | ||
| − | | [ | + | |[{{SERVER}}/youtestme/youtestmedoc/Marketing/Diagrams/Official/YouTestMe-Dataflow-diagram-color.png Data-Flow Diagram] |
| − | | | + | |Diagram describing communication protocols between application components of the YouTestMe system. |
| − | + | |PNG | |
| − | | | ||
|- | |- | ||
| − | | [ | + | |[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YouTestMe%20-%20Deployment%20Appliance%20Security%20Hardening.pdf Virtual Appliance Security Hardenings] |
| − | | | + | |Additional security measures for YouTestMe virtual appliance. |
| − | + | |PDF | |
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|- | |- | ||
| − | | [https:// | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Information%20Security%20Policies.pdf Information Security Policies] |
| − | | | + | |The Information Security Document that outlines the company's policies, procedures, and best practices for ensuring the security of sensitive information and data assets. |
| − | + | |PDF | |
| − | | | ||
|- | |- | ||
| − | | [ | + | |[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20PostgreSQL%20Secure%20SSL%20Connection.pdf PostgreSQL Secure SSL Connection] |
| − | | | + | |Instructions for secure SSL connection to PostgreSQL database via pgAdmin. |
| − | + | |PDF | |
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|- | |- | ||
| − | | | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Risk%20Management.pdf Risk Management] |
| − | + | |The risk management document outlines the comprehensive policies and procedures for assessing risks and ensuring the security of our business operations. It serves as a guide for identifying potential threats, evaluating their impact, and implementing measures to mitigate risks effectively, safeguarding the continuity and integrity of our business processes. | |
| − | + | |PDF | |
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|- | |- | ||
| − | | [ | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Data%20Classification.pdf Data Classification] |
| − | | | + | |The document on data classification delineates clear policies for categorizing and managing access to various types of data within our organization. It establishes criteria for classifying data based on sensitivity and importance alongside guidelines for controlling access levels, ensuring confidentiality, integrity, and availability in alignment with regulatory requirements and organizational needs. |
| − | + | |PDF | |
|- | |- | ||
| − | | [ | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Public%20Documentation/YouTestMe%20-%20AI%20Policy.pdf YouTestMe - AI Policy] |
| − | + | |Ethical principles, compliance, and responsible use of AI in proctoring, assessment, and automation. | |
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| − | === | + | ===YouTestMe Installation, Configuration and Maintenance Manuals=== |
| − | + | {| class="wikitable" style="border: none; background: none;" | |
| − | {|class="wikitable" | + | ! Name |
| − | ! | + | !Role |
! Description | ! Description | ||
! Type | ! Type | ||
|- | |- | ||
| − | | [ | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20Standard%20Edition%20-%20Installation%20and%20Support%20Manual.pdf YouTestMe Standard Edition - Installation and Support Manual] |
| − | + | |YouTestMe System Administrator | |
| − | + | | Step-by-step instructions for installing the standard version of the YouTestMe application on your server as a virtual appliance for the on-premise clients. | |
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| − | || | + | |YouTestMe System Administrator |
| − | + | |Step-by-step instructions for installing the enterprise version of the YouTestMe application on your servers delivered as a set of virtual appliances for the on-premise clients. | |
| + | |PDF | ||
|- | |- | ||
| − | | [ | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20PostgreSQL%20Hot%20Standby%20Database%20Configuration.pdf PostgreSQL Hot Standby Database Configuration] |
| − | || | + | |YouTestMe System Administrator |
| − | + | |Learn how to configure the Hot Standby PostgreSQL database to ensure continuous backup using real-time data replication. | |
| + | |PDF | ||
|- | |- | ||
| − | + | |[{{SERVER}}/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Organizing%20Off-the-grid%20Testing.pdf Off-The-Grid Testing] | |
| − | + | |YouTestMe System Administrator | |
| − | + | |Step-by-step instructions for organizing online knowledge testing in areas without an internet connection and electricity. | |
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| − | | [{{SERVER}}/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Organizing%20Off-the-grid%20Testing.pdf Off- | ||
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| − | === | + | === Usage Instructions === |
| − | + | {| class="wikitable" | |
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| − | | [ | + | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20GetCertified%20Instructions%20for%20First%20Time%20Use.pdf Instructions For First Time Use] |
| − | || | + | |YouTestMe Application Administrator |
| − | + | |Instructions for accessing the application for the first time and recommended initial settings (changing the passwords and the time zone). | |
| + | |PDF | ||
|- | |- | ||
| − | | [{{SERVER}}/youtestme/youtestmedoc/ | + | |[{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Website%20Text/YouTestMe%20GetCertified%20OMR%20Scanner.pdf OMR Scanner] |
| − | || | + | |YouTestMe Application Administrator |
| − | + | |Workflow for organizing paper-based testing and using the OMR scanner with the YouTestMe system. | |
| + | |PDF | ||
|} | |} | ||
| − | === | + | === Default certificate templates === |
| − | {|class="wikitable" | + | {| class="wikitable" |
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| − | | [{{SERVER}}/youtestme/youtestmedoc/ | + | |[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/default%20certificate.zip Default certificate templates] |
| − | | | + | |This folder contains a set of default certificate templates that can be used as a foundation for creating customized personal certificates with Jasper Reports. These templates provide a flexible starting point, allowing you to easily modify and tailor your own certificates according to your specific needs.<br />Use these templates to streamline the certificate creation process and design certificates that suit your requirements. |
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| − | | [{{SERVER}}/youtestme/youtestmedoc | + | |[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/blank-middle-portrait.jasper Portrait Orientation] |
| − | | | + | |Portrait Orinetation |
| − | | | + | |Jasper |
|- | |- | ||
| − | | [{{SERVER}}/youtestme/youtestmedoc | + | |[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/blank-middle-landscape.jasper Landscape Orinetation] |
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| − | | [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/ | + | |[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/round-portrait.jasper Rounded Orinetation] |
| − | | | + | |Rounded Header |
| − | | | + | |Jasper |
|- | |- | ||
| − | | [{{SERVER}}/youtestme/youtestmedoc/ | + | |[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/gold-portrait.jasper Golden Orinetation] |
| − | | | + | |Golden Header Line |
| − | | | + | |Jasper |
|} | |} | ||
| + | ==Customer Support== | ||
| − | + | {| class="wikitable" style="border: none; background: none;" | |
| − | + | ! Name | |
| − | {|class="wikitable" | ||
| − | ! | ||
! Description | ! Description | ||
! Type | ! Type | ||
|- | |- | ||
| − | | [{{SERVER}}/youtestme/youtestmedoc/ | + | | [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/2022-04-09%20-%20YTM%20Support%20Troubleshooting%20Procedure%20For%20Candidates-%20English.pdf Troubleshooting Guide For Proctored Tests] |
| − | | | + | | A guide for resolving the most frequent challenges related to proctored tests in the YouTestMe system. |
| − | + | | PDF | |
|- | |- | ||
| − | | [{{SERVER}}/youtestme/youtestmedoc/ | + | | [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Software%20Information/YouTestMe%20-%20Naming%20Conventions.pdf Naming Conventions] |
| − | + | | Rules for naming components in YouTestMe GetCertified, commonly used when writing specifications and test cases for user acceptance testing. | |
| − | + | | PDF | |
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|} | |} | ||
| − | == | + | ===Navigating YouTestMe GetCertified Packages=== |
| − | + | {| class="wikitable" | |
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| − | | [{{SERVER}}/youtestme/youtestmedoc/ | + | |[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Instructions%20for%20Demo%20User/YTM%20Instructions%20for%20Demo%20User.pdf YTM Instructions for Demo User] |
| − | | | + | |This document is your roadmap for navigating YouTestMe GetCertified's packages and roles. Discover Workspaces for focused demos, access various environments with existing data and explore package specifics and features. Notably, users share the same system-generated password for application access. Use this guide to enrich your GetCertified experience. |
| − | + | |PDF | |
|} | |} | ||
| − | == | + | == Careers == |
| − | + | We are hiring below positions | |
| − | {|class="wikitable" | + | {| class="wikitable" |
| − | ! | + | !Role |
| − | ! Description | + | !Description |
| − | |||
|- | |- | ||
| − | | [ | + | |[[Application specialist]] |
| − | | | + | |Roles such as Sales Associate, Marketing Specialist, QA specialist, and Development Coordinator assume that a person becomes an Application Specialist first and then acquires additional skills and knowledge to do Sales, Marketing, QA, Development coordination, and business improvements. |
| − | + | Can act as: | |
| − | |||
| − | |||
| − | |||
| − | + | # sales associate | |
| + | # development coordinator and interface with clients | ||
| + | # support specialist | ||
| + | # business analyst improving the business | ||
| + | # QA | ||
| − | + | Training consist of active tasks: | |
| − | |||
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| − | |||
| + | # complete complex tasks in the application | ||
| + | # create new articles | ||
| + | # improve YouTestMe website, wiki, golden copy (procedures, manuals, demo application) | ||
| + | # analyze videos from meetings with clients and make business related improvements | ||
| + | # attend at least 5 meetings with clients as an assistant taking meeting minutes and providing meeting analysis | ||
|- | |- | ||
| − | | [ | + | |[[Marketing and Sales Specialist]] |
| − | | | + | |A key skill is to be able to present YouTestMe products and services in the best possible light on the website, presentations, documents and other materials that must be: |
| − | |||
| − | |||
| − | |||
| − | |||
| − | + | * impressive | |
| − | + | * easy to understand | |
| − | + | * accurate and complete | |
| − | + | * clients can easily see the benefits | |
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| + | |[[System Administrator]] | ||
| + | |Linux, Windows and PostgreSQL administration. | ||
|} | |} | ||
Latest revision as of 16:43, 2 April 2025
YouTestMe
YouTestMe is a Canadian technology company headquartered in Toronto, providing software and services for secure remote online knowledge examination, training, and certification.
| Name | Description | Type |
|---|---|---|
| Website | YouTestMe official website. | Webpage |
| Company Information | General information about YouTestMe. | |
| Company References | YouTestMe client contacts for reference checks. | |
| YouTestMe Competitive Advantage | YouTestMe’s unique strengths and market differentiators. |
YouTestMe GetCertified
YouTestMe GetCertified is the complete, all-in-one software for secure and remote online knowledge examination, training, and certification with optional proctoring services for monitoring testing sessions.
General Information
| Name | Description | Type |
|---|---|---|
| General Presentation | The official presentation of YouTestMe. | |
| General Presentation - Long | Long version of the official YouTestMe presentation | |
| Application Overview | 2-minute video explaining the main uses and features of YouTestMe GetCertified. | Video |
| Application Walkthrough Videos | Set of instructional videos demonstrating the main modules and functionalities of YouTestMe GetCertified version 11. | Webpage |
| YouTestMe Knowledge Base | Catalog of articles containing step-by-step instructions for major workflows and functionalities. | Webpage |
Marketing Material
| Name | Description | Type |
|---|---|---|
| Customer Success Stories | Discover how YouTestMe has transformed the assessment experience for our clients through these inspiring success stories. | Webpage |
| YouTestMe Comprehensive Overview | All-encompassing presentation of YouTestMe's robust online examination platform. | |
| Proctoring Presentation | Discover how AI and live proctoring solution revolutionize the security and credibility of online examination. | |
| Press and Media | Explore articles, press releases, and media coverage featuring YouTestMe. | Webpage |
| YouTestMe Blog | Informative articles, expert insights, and best practices related to online assessments, e-learning, and the latest developments in the YouTestMe platform. | Webpage |
YouTestMe Trust Center – Legal, Data Privacy & IT Security
Here at YouTestMe, we are fully committed to maintaining the highest standards in data privacy, legal compliance, security, and industry certifications. On this page, you will find all the essential documents, templates, examples, and detailed information necessary to understand our practices and ensure transparency, accountability, and compliance throughout our processes.
Certifications & Compliance
| Name | Description | Type |
|---|---|---|
| ISO Certification ISO27001 | Official certification confirming compliance with ISO 27001 security standards. | |
| ISO Certification ISO9001 | Official certification verifying adherence to ISO 9001 quality management standards. | |
| SOC 2 Compliance | Letter of engagement outlining compliance with SOC 2 security and privacy requirements | |
| Accessibility Conformance Report (based on VPAT 2.4) | Assessment of YouTestMe GetCertified’s accessibility compliance with WCAG 2.1 standards. | |
| ISO Cerification ISO27701 | The ISO 27701 certification, which establishes a framework for privacy information management in compliance with GDPR and other data protection regulations, is planned for completion in the second half of 2025. | Text |
Legal & Regulatory Documents
| Name | Description | Type |
|---|---|---|
| Subprocessor Services Agreement | Agreement between YouTestMe Canada and YouTestMe Serbia outlining subprocessing services. | |
| Subprocessor Services Agreement | Agreement between YouTestMe Canada and Talent Base Tunisia outlining subprocessing services. | |
| Data Privacy Agreement | Defines YouTestMe’s commitments and policies regarding data privacy. | |
| Data Privacy and Security Policies | Outlines YouTestMe’s data privacy and security policies. | |
| NDA Agreement | Legally binding agreement that protects confidential information exchanged between parties. | |
| EULA (End-User License Agreement) | Agreement defining terms for end-user software usage. | |
| SLA (Service Level Agreement) | Agreement outlining service commitments and performance standards. | |
| GDPR Compliance | Overview of YouTestMe GetCertified’s compliance with GDPR regulations. | Link |
| YouTestMe Business Name Registration | Official registration document for YouTestMe’s business name | |
| YouTestMe Article of Incorporation | Official incorporation document for YouTestMe. | |
| Acceptable Use Agreement | Defines the acceptable use policies for YouTestMe’s services. |
Financial & Operational Information
| Name | Description | Type |
|---|---|---|
| Insurance Policies & Coverage Details | Document outlining YouTestMe’s cybersecurity, information security, and data privacy insurance coverage, provided by Zensurance to mitigate business risks. | |
| D-U-N-S® Number | The DUNS (Data Universal Numbering System) number is a unique nine-digit identifier assigned to businesses by Dun & Bradstreet (D&B). It is used globally to verify a company's identity and financial reliability, often required for government contracts, tenders, and business credit reports. Our D-U-N-S® number: 203382358 | Text |
| Business Number (BN): | A unique number issued by CRA for taxation and business identification purposes, with 887897759 serving as the official reference | Text |
| Registry ID | The identification number assigned in the provincial business registry of Ontario, specifically 1093389 for this business | Text |
| Company Status Notes | Confirms that the business is legally incorporated as a separate legal entity, noted as incorporated. | Text |
| NEQ Number | This is our NEQ number: 1178703329.
The NEQ (Numéro d’entreprise du Québec) is a unique ID for businesses in Québec, used for registration and legal purposes. |
Text |
| W-8BEN-E | This is YTM W-8BEN-E form, used for tax certification purposes. |
Security & IT Compliance
| Name | Description | Type |
|---|---|---|
| Information Security and Compliance Overview | This document outlines YouTestMe’s security framework, covering access control, data protection, compliance measures, risk management, AI proctoring security, and governance policies to ensure the confidentiality, integrity, and availability of user data. | |
| Penetration Test Results | A penetration testing report available upon request, with a signed NDA. | |
| Business Continuity Planning | A strategic plan designed to restore essential business services swiftly in case of disruptions. | |
| System Access Policy | YouTestMe’s policy on managing system access to ensure secure handling of sensitive data. | |
| Logging | A guide answering key questions about logging practices and procedures for effective system monitoring. | |
| Third-Party License Notice | This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses: | HTML |
| Third-Party License Notice - 14.0 Release | This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses: | HTML |
| Depencency Check Report - 14.0 Release | The Dependency Check Report for the 14.0 Release is a comprehensive document that identifies and analyzes the software dependencies used in this version of the application. | HTML |
| System Logs and Events Management | YouTestMe best practices for event logging and log monitoring. | |
| Resilience Testing | YouTestMe benchmarks and best practices for resilience testing. | |
| Third-Party Dependency Management | Procedure for managing third-party software dependencies to ensure security, compatibility, and maintainability in software releases | |
| Data-Flow Diagram | Diagram describing communication protocols between application components of the YouTestMe system. | PNG |
| Virtual Appliance Security Hardenings | Additional security measures for YouTestMe virtual appliance. | |
| Information Security Policies | The Information Security Document that outlines the company's policies, procedures, and best practices for ensuring the security of sensitive information and data assets. | |
| PostgreSQL Secure SSL Connection | Instructions for secure SSL connection to PostgreSQL database via pgAdmin. | |
| Risk Management | The risk management document outlines the comprehensive policies and procedures for assessing risks and ensuring the security of our business operations. It serves as a guide for identifying potential threats, evaluating their impact, and implementing measures to mitigate risks effectively, safeguarding the continuity and integrity of our business processes. | |
| Data Classification | The document on data classification delineates clear policies for categorizing and managing access to various types of data within our organization. It establishes criteria for classifying data based on sensitivity and importance alongside guidelines for controlling access levels, ensuring confidentiality, integrity, and availability in alignment with regulatory requirements and organizational needs. | |
| YouTestMe - AI Policy | Ethical principles, compliance, and responsible use of AI in proctoring, assessment, and automation. |
YouTestMe Installation, Configuration and Maintenance Manuals
| Name | Role | Description | Type |
|---|---|---|---|
| YouTestMe Standard Edition - Installation and Support Manual | YouTestMe System Administrator | Step-by-step instructions for installing the standard version of the YouTestMe application on your server as a virtual appliance for the on-premise clients. | |
| YouTestMe Enterprise Edition - Installation and Support Manual | YouTestMe System Administrator | Step-by-step instructions for installing the enterprise version of the YouTestMe application on your servers delivered as a set of virtual appliances for the on-premise clients. | |
| PostgreSQL Hot Standby Database Configuration | YouTestMe System Administrator | Learn how to configure the Hot Standby PostgreSQL database to ensure continuous backup using real-time data replication. | |
| Off-The-Grid Testing | YouTestMe System Administrator | Step-by-step instructions for organizing online knowledge testing in areas without an internet connection and electricity. |
Usage Instructions
| Name | Role | Description | Type |
|---|---|---|---|
| Instructions For First Time Use | YouTestMe Application Administrator | Instructions for accessing the application for the first time and recommended initial settings (changing the passwords and the time zone). | |
| OMR Scanner | YouTestMe Application Administrator | Workflow for organizing paper-based testing and using the OMR scanner with the YouTestMe system. |
Default certificate templates
| Name | Description | Type |
|---|---|---|
| Default certificate templates | This folder contains a set of default certificate templates that can be used as a foundation for creating customized personal certificates with Jasper Reports. These templates provide a flexible starting point, allowing you to easily modify and tailor your own certificates according to your specific needs. Use these templates to streamline the certificate creation process and design certificates that suit your requirements. |
ZIP |
| Portrait Orientation | Portrait Orinetation | Jasper |
| Landscape Orinetation | Landscape Orientation | Jasper |
| Rounded Orinetation | Rounded Header | Jasper |
| Golden Orinetation | Golden Header Line | Jasper |
Customer Support
| Name | Description | Type |
|---|---|---|
| Troubleshooting Guide For Proctored Tests | A guide for resolving the most frequent challenges related to proctored tests in the YouTestMe system. | |
| Naming Conventions | Rules for naming components in YouTestMe GetCertified, commonly used when writing specifications and test cases for user acceptance testing. |
| Name | Description | Type |
|---|---|---|
| YTM Instructions for Demo User | This document is your roadmap for navigating YouTestMe GetCertified's packages and roles. Discover Workspaces for focused demos, access various environments with existing data and explore package specifics and features. Notably, users share the same system-generated password for application access. Use this guide to enrich your GetCertified experience. |
Careers
We are hiring below positions
| Role | Description |
|---|---|
| Application specialist | Roles such as Sales Associate, Marketing Specialist, QA specialist, and Development Coordinator assume that a person becomes an Application Specialist first and then acquires additional skills and knowledge to do Sales, Marketing, QA, Development coordination, and business improvements.
Can act as:
Training consist of active tasks:
|
| Marketing and Sales Specialist | A key skill is to be able to present YouTestMe products and services in the best possible light on the website, presentations, documents and other materials that must be:
|
| System Administrator | Linux, Windows and PostgreSQL administration. |