Difference between revisions of "Welcome to YouTestMe Wiki"

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=YouTestMe=
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== <big>YouTestMe</big>==
 
YouTestMe is a Canadian technology company headquartered in Toronto, providing software and services for secure remote online knowledge examination, training, and certification.
 
YouTestMe is a Canadian technology company headquartered in Toronto, providing software and services for secure remote online knowledge examination, training, and certification.
  
 
{| class="wikitable" style="border: none; background: none;"
 
{| class="wikitable" style="border: none; background: none;"
−
! Link
+
! Name
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
−
| [https://youtu.be/dNntAO9i6w0 Website]
+
| [https://www.youtestme.com/ Website]
 
| YouTestMe official website.
 
| YouTestMe official website.
 
| Webpage
 
| Webpage
 
|-
 
|-
−
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Copmany%20Information/YouTestMe%20-%20Company%20Information%20and%20References.pdf Company Information and References]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Company%20Information/YouTestMe%20-%20Company%20Information.pdf Company Information]
−
| General information about YouTestMe and References.
+
|General information about YouTestMe.
 +
|PDF
 +
|-
 +
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Company%20Information/YouTestMe%20-%20References.pdf Company References]
 +
| YouTestMe client contacts for reference checks.
 
| PDF
 
| PDF
 +
|-
 +
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/YTM%20Competitive%20Advantage.pdf YouTestMe Competitive Advantage]
 +
| YouTestMe’s unique strengths and market differentiators.
 +
| PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Legal/Documents/YouTestMe%20-%20Malloc%20Inc/Business%20Name%20Registration%202023/Registration%20Information%20of%20a%20Business%20Name%20for%20a%20Corporation_EN.pdf YouTestMe Business Name Registration]
 +
|Official registration document for YouTestMe’s business name
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Legal/Documents/YouTestMe%20-%20Malloc%20Inc/Malloc_Article_of_Incorporation.pdf YouTestMe Article of Incorporation]
 +
|Official incorporation document for YouTestMe.
 +
|PDF
 
|}
 
|}
  
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=YouTestMe GetCertified=
+
===YouTestMe GetCertified===
−
YouTestMe GetCertified is the complete, all-in-one software for secure and remote online knowledge examination, training, and certification with optional proctoring services for monitoring testing sessions.
+
YouTestMe GetCertified is the comprehensive, all-in-one software solution for secure, remote online knowledge examination, training, and certification, with optional proctoring services to monitor testing sessions
  
 
==General Information==
 
==General Information==
  
 
{| class="wikitable" style="border: none; background: none;"
 
{| class="wikitable" style="border: none; background: none;"
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! Link
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! Name
 
! Description
 
! Description
 
! Type
 
! Type
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|[https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/Live%20Demo%20Resources/YouTestMe%20Presentation%20for%20Live%20Demos.pdf General Presentation]
 
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/Live%20Demo%20Resources/YouTestMe%20Presentation%20for%20Live%20Demos.pdf General Presentation]
 
|The official presentation of YouTestMe.
 
|The official presentation of YouTestMe.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/YTM%20Demo%20long%20version.pdf General Presentation - Long]
 +
|Long version of the official YouTestMe presentation
 
|PDF
 
|PDF
 
|-
 
|-
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| Video
 
| Video
 
|-
 
|-
−
| [https://www.youtestme.com/instructional-videos/ Video Tutorials]
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| [https://www.youtestme.com/instructional-videos/ Application Walkthrough Videos]
−
| Set of instructional videos demonstrating the main modules and functionalities of YouTestMe GetCertified version 11.
+
| A set of instructional videos demonstrating the main modules and functionalities of YouTestMe GetCertified version 11
 
| Webpage
 
| Webpage
 
|-
 
|-
−
| [https://www.youtestme.com/support-and-faq/ Knowledge Base]
+
| [https://www.youtestme.com/support-and-faq/ YouTestMe Knowledge Base]
 
| Catalog of articles containing step-by-step instructions for major workflows and functionalities.
 
| Catalog of articles containing step-by-step instructions for major workflows and functionalities.
 
| Webpage
 
| Webpage
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==Marketing Material==
 
==Marketing Material==
 
{| class="wikitable" style="border: none; background: none;"
 
{| class="wikitable" style="border: none; background: none;"
−
! Link
+
! Name
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
 
| [https://www.youtestme.com/customer-success-story/ Customer Success Stories]  
 
| [https://www.youtestme.com/customer-success-story/ Customer Success Stories]  
−
| Discover how YouTestMe has transformed the assessment experience for our clients through these inspiring success stories.
+
| Learn how YouTestMe has transformed the assessment experience for our clients through these inspiring success stories.
 
| Webpage
 
| Webpage
 
|-
 
|-
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| PDF
 
| PDF
 
|-
 
|-
−
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/YouTestMe%20AI%20&%20Live%20Proctoring%20Presentation.pdf Proctoring Presentation]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Marketing%20Material/Official%20brochures/2024/YouTestMe%20AI%20&%20LIVE%20Proctoring%20Broshure.pdf Proctoring Presentation]
 
| Discover how AI and live proctoring solution revolutionize the security and credibility of online examination.
 
| Discover how AI and live proctoring solution revolutionize the security and credibility of online examination.
 
| PDF
 
| PDF
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|Webpage
 
|Webpage
 
|-
 
|-
−
|[https://www.youtestme.com/blog/ Blogs]
+
|[https://www.youtestme.com/blog/ YouTestMe Blog]
 
|Informative articles, expert insights, and best practices related to online assessments, e-learning, and the latest developments in the YouTestMe platform.
 
|Informative articles, expert insights, and best practices related to online assessments, e-learning, and the latest developments in the YouTestMe platform.
 
|Webpage
 
|Webpage
 
|}
 
|}
  
−
==Technical Documentation==
+
== YouTestMe Trust Center – Legal, Data Privacy & IT Security ==
−
 
+
Here at YouTestMe, we are fully committed to maintaining the highest standards in data privacy, legal compliance, security, and industry certifications. On this page, you will find all the essential documents, templates, examples, and detailed information necessary to understand our practices and ensure transparency, accountability, and compliance throughout our processes.</big>
−
==== Classification of the YouTestMe Users ====
+
=== Certifications & Compliance ===
 
{| class="wikitable"
 
{| class="wikitable"
−
|+
+
! Name
−
!'''Name of the Role'''
+
! Description
−
!Role
+
! Type
 +
|-
 +
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/Official%20certificates%20and%20logos/2024-2025/Certificate%20ISO%2027001-2022%20-%20MALLOC%20INC.jpg ISO Certification ISO27001]
 +
| Official certification confirming compliance with ISO 27001 security management standards
 +
| PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/Official%20certificates%20and%20logos/2024-2025/Certificate%209001%20-%20MALLOC%20INC.jpg ISO Certification ISO9001]
 +
|Official certification verifying adherence to ISO 9001 quality management standards.
 +
|PDF
 
|-
 
|-
−
|YouTestMe System Administrator
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/SSAE-16%20SOC2%20Type%20II%20audit%20report/CertPRO%20SOC%202%20implementation/Letter%20of%20Engagement.pdf SOC 2 Compliance]
−
|Install, configure and maintain YouTestMe virtual machines and underlying platform
+
| Letter of engagement outlining compliance with SOC 2 security and privacy requirements
 +
| PDF
 
|-
 
|-
−
|YouTestMe Application Administrator
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Accessibility%20Conformance%20Report%20(based%20on%20VPAT%202.4).pdf Accessibility Conformance Report (based on VPAT 2.4)]
−
|Control YouTestMe application settings such as branding, date formats, integration with mail server, create and remove application users, etc.
+
|Assessment of YouTestMe GetCertified’s accessibility compliance with WCAG 2.1 standards.
 +
|PDF
 
|-
 
|-
−
|YouTestMe Application Users
+
|ISO 27701 Certification
−
|Instructors organizing knowledge tests, content (questions, tests) creators, candidates doing tests.
+
|The ISO 27701 certification, which establishes a framework for privacy information management in compliance with GDPR and other data protection regulations, is planned for completion during 2025.
 +
|Text
 
|}
 
|}
  
−
=== Installation, Configuration, and Maintenance ===
+
=== Legal & Regulatory Documents ===
−
{| class="wikitable" style="border: none; background: none;"
+
{| class="wikitable"
−
! Link
+
! Name
−
!Role
 
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
−
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20Standard%20Edition%20-%20Installation%20and%20Support%20Manual.pdf YouTestMe Standard Edition - Installation and Support Manual]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Non-Disclosure-Agreement-Template.pdf NDA Agreement]
−
|YouTestMe System Administrator
+
| Legally binding agreement that protects confidential information exchanged between parties.
−
| Step-by-step instructions for installing the standard version of the YouTestMe system on your server as a virtual appliance for the on-premise clients.
 
 
| PDF
 
| PDF
 
|-
 
|-
−
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20GetCertified%20Upgrade%20Procedure.pdf GetCertified Application Upgrade Manual]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20End-User%20License%20Agreement.pdf EULA (End-User License Agreement)]
−
|YouTestMe System Administrator
+
|Agreement defining terms for end-user software usage.
−
| Step-by-step instructions on how to upgrade the GetCertified application on the YouTestMe system using the upgrade package delivered to the on-premise clients with a standard version.
+
|PDF
−
| PDF
 
 
|-
 
|-
−
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20System%20Update%20Procedure.pdf Procedure For Upgrading Operating System]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Service-Level%20Agreement.pdf SLA (Service Level Agreement)]
−
|YouTestMe System Administrator
+
|Agreement outlining service commitments and performance standards.
−
| Instructions for updating Linux OS and performing the virus scan on YouTestMe virtual appliance.
+
|PDF
−
| PDF
 
 
|-
 
|-
−
|[{{SERVER}}/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Organizing%20Off-the-grid%20Testing.pdf Off-The-Grid Testing]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Acceptable%20Use%20Agreement.pdf Acceptable Use Agreement]
−
|YouTestMe System Administrator
+
|Defines the acceptable use policies for YouTestMe’s services.
−
|Step-by-step instructions for organizing online knowledge testing in areas without an internet connection and electricity.
 
 
|PDF
 
|PDF
 
|}
 
|}
  
−
=== Usage Instructions ===
+
=== GDPR and Data Privacy Regulations: ===
 
{| class="wikitable"
 
{| class="wikitable"
−
|+
+
! Name
−
!Link
+
! Description
−
!Role
+
! Type
−
!Description
+
|-
−
!Type
+
|[https://svn.youtestme.com/scm/svn/ytmlegal/trunk/Data+Processing+Agreements/YTM+Canada+and+Serbia+SCCs+and+UK+Addendum+to+SCCs.pdf Subprocessor Services Agreement]
 +
|Agreement between YouTestMe Canada and YouTestMe Serbia outlining subprocessing services.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/ytmlegal/Data%20Processing%20Agreements/YTM%20Canada%20and%20Tunisia%20SCCs%20and%20UK%20Addendum%20to%20SCCs.pdf Subprocessor Services Agreement]
 +
|Agreement between YouTestMe Canada and Talent Base Tunisia outlining subprocessing services.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Data%20Processing%20Agreement.pdf Data Privacy Agreement]
 +
|Defines YouTestMe’s commitments and policies regarding data privacy.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Procedures/YouTestMe%20-%20Data%20Privacy%20and%20Security%20Policies.pdf Data Privacy and Security Policies]
 +
|Outlines YouTestMe’s data privacy and security policies.
 +
|PDF
 +
|-
 +
|[https://www.youtestme.com/gdpr/ GDPR Compliance]
 +
|An overview of YouTestMe GetCertified’s compliance with GDPR regulations.
 +
|Link
 
|-
 
|-
−
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20GetCertified%20-%20Instructions%20for%20First%20Time%20Use.pdf Instructions For First-Time Use]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Data%20Classification.pdf Data Classification]
−
|YouTestMe Application Administrator
+
|This document on data classification outlines clear policies for categorizing and managing access to various types of data within our organization.
−
|Instructions for accessing the application for the first time and recommended initial settings (changing the passwords and the time zone).
 
 
|PDF
 
|PDF
 
|-
 
|-
−
|[{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Website%20Text/YouTestMe%20GetCertified%20OMR%20Scanner.pdf OMR Scanner]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Procedures/Technical%20Procedures/System%20Access%20Policies.pdf System Access Policy]
−
|YouTestMe Application Administrator
+
|YouTestMe’s policy on managing system access to ensure secure handling of sensitive data.
−
|Workflow for organizing paper-based testing and using the OMR scanner with the YouTestMe system.
 
 
|PDF
 
|PDF
 
|}
 
|}
  
−
===Security and Accessibility===
+
=== Financial & Operational Information ===
−
 
+
{| class="wikitable"
−
{| class="wikitable" style="border: none; background: none;"
+
! Name
−
! Link
 
−
!Role
 
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
−
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YouTestMe%20-%20Deployment%20Appliance%20Security%20Hardening.pdf Virtual Appliance Security Hardenings]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Tenders/Malloc%20Inc.%20OA%20YouTestMe%20-%202023-2024%20-%20REN%20-%20Multi%20%23ESM0439735888%20-%20Eff.%20Aug.%2022,%202023.pdf Insurance Policies & Coverage Details]
−
|YouTestMe System Administrator
+
| Document outlining YouTestMe’s cybersecurity, information security, and data privacy insurance coverage, provided by Zensurance to mitigate business risks.
−
| Additional security measures for YouTestMe virtual appliance.
 
 
| PDF
 
| PDF
 
|-
 
|-
−
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Information%20Security%20Policies.pdf Information Security Policies]
+
|D-U-N-S® Number
−
|YouTestMe System Administrator
+
|The DUNS (Data Universal Numbering System) number is a unique nine-digit identifier assigned to businesses by Dun & Bradstreet (D&B). It is used globally to verify a company's identity and financial reliability, often required for government contracts, tenders, and business credit reports. Our D-U-N-S® number: '''203382358'''
−
| The Information Security Document that outlines the company's policies, procedures, and best practices for ensuring the security of sensitive information and data assets.  
+
|Text
−
| PDF
 
 
|-
 
|-
−
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20PostgreSQL%20Secure%20SSL%20Connection.pdf PostgreSQL Secure SSL Connection]
+
|Business Number (BN):
−
|YouTestMe System Administrator
+
|A unique number issued by CRA for taxation and business identification purposes, with '''887897759''' serving as the official reference
−
| Instructions for secure SSL connection to PostgreSQL database via pgAdmin.
+
|Text
−
| PDF
 
 
|-
 
|-
−
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20PostgreSQL%20Transparent%20Data%20Encryption.pdf PostgreSQL Transparent Data Encryption]
+
|Registry ID
−
|YouTestMe System Administrator
+
|The identification number assigned in the provincial business registry of Ontario, specifically '''1093389''' for this business
−
| Explanation of the CYBERTEC concept for transparent data encryption on PostgreSQL.
+
|Text
−
| PDF
 
 
|-
 
|-
−
|[{{SERVER}}/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Accessibility%20Conformance%20Report%20(based%20on%20VPAT%202.4).pdf Accessibility Conformance Report (based on VPAT 2.4)]
+
|Company Status Notes
−
|YouTestMe System Administrator
+
|Confirms that the business is legally incorporated as a separate legal entity, noted as '''incorporated'''.
−
| A report that summarizes the YouTestMe GetCertified level of accessibility conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 standards.
+
|Text
−
| PDF
 
 
|-
 
|-
−
|[{{SERVER}}/youtestme/youtestmedoc/Sales/ISO%20Certificates/YouTestMe%20-%20ISO%2027001%20-%20Certificate.pdf ISO/IEC 27001]
+
|NEQ Number
−
|YouTestMe System Administrator
+
|This is our NEQ number: '''1178703329.'''
−
| YouTestMe ISO/IEC 27001 certificate for managing information security.
+
The NEQ (Numéro d’entreprise du Québec) is a unique ID for businesses in Québec, used for registration and legal purposes.
−
| PDF
+
|Text
 
|-
 
|-
−
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/ISO%20Certificates/YouTestMe%20-%20ISO%209001%20-%20Certificate.pdf ISO 9001]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20W8%20-%20Template.pdf W-8BEN-E]
−
|YouTestMe System Administrator
+
|This is the YTM W-8BEN-E form, used for tax certification purposes.
−
|YouTestMe ISO 9001:2015 certificate.
 
 
|PDF
 
|PDF
 
|}
 
|}
  
−
=== System Documentation ===
+
=== Security & IT Compliance ===
−
{| class="wikitable" style="border: none; background: none;"
+
{| class="wikitable"
−
! Link
+
! Name
−
!Role
 
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Business%20Continuity%20Planning.pdf Business Continuity Planning]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Information%20Security%20and%20Compliance%20Overview.pdf Information Security and Compliance Overview]
−
|YouTestMe System Administrator
+
|This document outlines YouTestMe’s security framework, covering access control, data protection, compliance measures, risk management, AI proctoring security, and governance policies to ensure the confidentiality, integrity, and availability of user data.
−
| Logistic plan to restore interrupted business services.
+
|PDF
−
| PDF
+
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Business%20Continuity%20Planning.pdf Business Continuity Planning]
 +
|A strategic plan designed to restore essential business services swiftly in case of disruptions.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Logging.pdf Logging]
 +
|A guide answering key questions about logging practices and procedures for effective system monitoring.
 +
|PDF
 
|-
 
|-
 
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Log%20Monitoring%20and%20Event%20Logging.pdf System Logs and Events Management]
 
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Log%20Monitoring%20and%20Event%20Logging.pdf System Logs and Events Management]
−
|YouTestMe System Administrator
 
 
|YouTestMe best practices for event logging and log monitoring.
 
|YouTestMe best practices for event logging and log monitoring.
 
|PDF
 
|PDF
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Diagrams/Official/YouTestMe-Dataflow-diagram-color.png Data-Flow Diagram]
 
−
|YouTestMe System Administrator
 
−
| Diagram describing communication protocols between application components of the YouTestMe system.
 
−
| PNG
 
 
|-
 
|-
 
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Resilience%20Testing.pdf Resilience Testing]
 
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Resilience%20Testing.pdf Resilience Testing]
−
|YouTestMe System Administrator
 
 
|YouTestMe benchmarks and best practices for resilience testing.
 
|YouTestMe benchmarks and best practices for resilience testing.
 +
|PDF
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Marketing/Diagrams/Official/YouTestMe-Dataflow-diagram-color.png Data-Flow Diagram]
 +
|Diagram describing communication protocols between application components of the YouTestMe system.
 +
|PNG
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YouTestMe%20-%20Deployment%20Appliance%20Security%20Hardening.pdf Virtual Appliance Security Hardenings]
 +
|Additional security measures for YouTestMe virtual appliance.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Information%20Security%20Policies.pdf Information Security Policies Document]
 +
|The Information Security Polices document outlines the company's policies, procedures, and best practices for ensuring the security of sensitive information and data assets.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Risk%20Management.pdf Risk Management]
 +
|The risk management document outlines the comprehensive policies and procedures for assessing risks and ensuring the security of our business operations. It serves as a guide for identifying potential threats, evaluating their impact, and implementing measures to mitigate risks effectively, safeguarding the continuity and integrity of our business processes.
 
|PDF
 
|PDF
 
|}
 
|}
  
−
==Customer Support==
+
=== Third-Party Notices Per Release ===
 +
{| class="wikitable"
 +
! Name
 +
! Description
 +
! Type
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Third-Party%20License%20Notice.htm Third-Party License Notice]
 +
|This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses:
 +
|HTML
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Releases/Release%2014.0%20(Tomcat%20project)/third_party_license.html Third-Party License Notice - 14.0 Release]
 +
|This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses:
 +
|HTML
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Releases/Release%2014.0%20(Tomcat%20project)/dependency-check-report.html Dependency Check Report - 14.0 Release]
 +
|The Dependency Check Report for the 14.0 Release is a comprehensive document that identifies and analyzes the software dependencies used in this version of the application.
 +
|HTML
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Third-Party%20Dependency%20Management.pdf Third-Party Dependency Management]
 +
|Procedure for managing third-party software dependencies to ensure security, compatibility, and maintainability in software releases
 +
|PDF
 +
|}
  
−
{| class="wikitable" style="border: none; background: none;"
+
=== AI Ethics, Policies, and Procedures ===
−
! Link
+
{| class="wikitable"
 +
!Name
 +
!Description
 +
!Type
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Public%20Documentation/YouTestMe%20-%20AI%20Policy.pdf YouTestMe - AI Policy]
 +
|Ethical principles, compliance, and responsible AI use in proctoring, assessment, and automation.
 +
|PDF
 +
|}
 +
 
 +
=== System Resilience and Vulnerability Testing ===
 +
{| class="wikitable"
 +
! Name
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/2022-04-09%20-%20YTM%20Support%20Troubleshooting%20Procedure%20For%20Candidates-%20English.pdf Troubleshooting Guide For Proctored Tests]
+
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Resilience%20Testing.pdf Resilience Testing]
−
| A guide for resolving the most frequent challenges related to proctored tests in the YouTestMe system.
+
|YouTestMe benchmarks and best practices for resilience testing.
−
| PDF
+
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Software%20Information/YouTestMe%20-%20Naming%20Conventions.pdf Naming Conventions]
+
| Penetration Test Results
−
| Rules for naming components in YouTestMe GetCertified, commonly used when writing specifications and test cases for user acceptance testing.
+
| A penetration testing report is available upon request, with a signed NDA. Please send your request to info@youtestme.com
 
| PDF
 
| PDF
 
|}
 
|}
  
−
=Legal Documentation=
+
===YouTestMe Installation, Configuration and Maintenance Manuals===
−
 
 
 
{| class="wikitable" style="border: none; background: none;"
 
{| class="wikitable" style="border: none; background: none;"
−
! Link
+
! Name
 +
!Role
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20End-User%20License%20Agreement.pdf EULA]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20Standard%20Edition%20-%20Installation%20and%20Support%20Manual.pdf YouTestMe Standard Edition - Installation and Support Manual]  
−
|| End-User License Agreement, specifying the rights and restrictions which apply to the use of the software.
+
|YouTestMe System        Administrator
−
|| PDF
+
| Step-by-step instructions for installing the standard version of the YouTestMe application on your server as a virtual appliance for the on-premise clients.
 +
| PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Service-Level%20Agreement.pdf SLA]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20Enterprise%20Edition%20-%20Installation%20and%20Support%20Manual.pdf YouTestMe Enterprise Edition - Installation and Support Manual]  
−
|| Service-Level Agreement, specifying the type of services provided to the customer, usually including but not limited to details about technical support and hosting services.
+
|YouTestMe System Administrator
−
|| PDF
+
|Step-by-step instructions for installing the enterprise version of the YouTestMe application on your servers delivered as a set of virtual appliances for the on-premise clients.
 +
|PDF
 
|-
 
|-
−
| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Data%20Processing%20Agreement.pdf DPA]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20PostgreSQL%20Hot%20Standby%20Database%20Configuration.pdf PostgreSQL Hot Standby Database Configuration]
−
|| Data Processing Agreement, specifying data privacy, confidentiality, disclosure of information, and data security.
+
|YouTestMe System Administrator
−
|| PDF
+
|Learn how to configure the Hot Standby PostgreSQL database to ensure continuous backup using real-time data replication.
 +
|PDF
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Organizing%20Off-the-grid%20Testing.pdf Off-The-Grid Testing]
 +
|YouTestMe System Administrator
 +
|Step-by-step instructions for organizing online knowledge testing in areas without an internet connection and electricity.
 +
|PDF
 
|}
 
|}
  
−
== Navigating YouTestMe GetCertified Packages ==
+
=== Usage Instructions ===
 
{| class="wikitable"
 
{| class="wikitable"
 +
|+
 
!Name
 
!Name
 +
!Role
 
!Description
 
!Description
 
!Type
 
!Type
−
|-  
+
|-
−
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Instructions%20for%20Demo%20User/YTM%20Instructions%20for%20Demo%20User.pdf YTM Instructions for Demo User]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20GetCertified%20Instructions%20for%20First%20Time%20Use.pdf Instructions For First Time Use]
−
|This document is your roadmap for exploring YouTestMe GetCertified's packages and the roles they encompass. Discover Workspaces, segregating data for impactful demos. Access multiple environments with existing data. Delve into package specifics and features. Passwords are shared separately. Enhance your GetCertified journey using this guide.
+
|YouTestMe Application Administrator
 +
|Instructions for accessing the application for the first time and recommended initial settings (changing the passwords and the time zone).
 +
|PDF
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Marketing/YTM%20Website/Website%20Text/YouTestMe%20GetCertified%20OMR%20Scanner.pdf OMR Scanner]
 +
|YouTestMe Application Administrator
 +
|Workflow for organizing paper-based testing and using the OMR scanner with the YouTestMe system.
 
|PDF
 
|PDF
 
|}
 
|}

Latest revision as of 13:52, 7 April 2025

YouTestMe

YouTestMe is a Canadian technology company headquartered in Toronto, providing software and services for secure remote online knowledge examination, training, and certification.

Name Description Type
Website YouTestMe official website. Webpage
Company Information General information about YouTestMe. PDF
Company References YouTestMe client contacts for reference checks. PDF
YouTestMe Competitive Advantage YouTestMe’s unique strengths and market differentiators. PDF
YouTestMe Business Name Registration Official registration document for YouTestMe’s business name PDF
YouTestMe Article of Incorporation Official incorporation document for YouTestMe. PDF

YouTestMe GetCertified

YouTestMe GetCertified is the comprehensive, all-in-one software solution for secure, remote online knowledge examination, training, and certification, with optional proctoring services to monitor testing sessions

General Information

Name Description Type
General Presentation The official presentation of YouTestMe. PDF
General Presentation - Long Long version of the official YouTestMe presentation PDF
Application Overview 2-minute video explaining the main uses and features of YouTestMe GetCertified. Video
Application Walkthrough Videos A set of instructional videos demonstrating the main modules and functionalities of YouTestMe GetCertified version 11 Webpage
YouTestMe Knowledge Base Catalog of articles containing step-by-step instructions for major workflows and functionalities. Webpage

Marketing Material

Name Description Type
Customer Success Stories Learn how YouTestMe has transformed the assessment experience for our clients through these inspiring success stories. Webpage
YouTestMe Comprehensive Overview All-encompassing presentation of YouTestMe's robust online examination platform. PDF
Proctoring Presentation Discover how AI and live proctoring solution revolutionize the security and credibility of online examination. PDF
Press and Media Explore articles, press releases, and media coverage featuring YouTestMe. Webpage
YouTestMe Blog Informative articles, expert insights, and best practices related to online assessments, e-learning, and the latest developments in the YouTestMe platform. Webpage

YouTestMe Trust Center – Legal, Data Privacy & IT Security

Here at YouTestMe, we are fully committed to maintaining the highest standards in data privacy, legal compliance, security, and industry certifications. On this page, you will find all the essential documents, templates, examples, and detailed information necessary to understand our practices and ensure transparency, accountability, and compliance throughout our processes.

Certifications & Compliance

Name Description Type
ISO Certification ISO27001 Official certification confirming compliance with ISO 27001 security management standards PDF
ISO Certification ISO9001 Official certification verifying adherence to ISO 9001 quality management standards. PDF
SOC 2 Compliance Letter of engagement outlining compliance with SOC 2 security and privacy requirements PDF
Accessibility Conformance Report (based on VPAT 2.4) Assessment of YouTestMe GetCertified’s accessibility compliance with WCAG 2.1 standards. PDF
ISO 27701 Certification The ISO 27701 certification, which establishes a framework for privacy information management in compliance with GDPR and other data protection regulations, is planned for completion during 2025. Text

Legal & Regulatory Documents

Name Description Type
NDA Agreement Legally binding agreement that protects confidential information exchanged between parties. PDF
EULA (End-User License Agreement) Agreement defining terms for end-user software usage. PDF
SLA (Service Level Agreement) Agreement outlining service commitments and performance standards. PDF
Acceptable Use Agreement Defines the acceptable use policies for YouTestMe’s services. PDF

GDPR and Data Privacy Regulations:

Name Description Type
Subprocessor Services Agreement Agreement between YouTestMe Canada and YouTestMe Serbia outlining subprocessing services. PDF
Subprocessor Services Agreement Agreement between YouTestMe Canada and Talent Base Tunisia outlining subprocessing services. PDF
Data Privacy Agreement Defines YouTestMe’s commitments and policies regarding data privacy. PDF
Data Privacy and Security Policies Outlines YouTestMe’s data privacy and security policies. PDF
GDPR Compliance An overview of YouTestMe GetCertified’s compliance with GDPR regulations. Link
Data Classification This document on data classification outlines clear policies for categorizing and managing access to various types of data within our organization. PDF
System Access Policy YouTestMe’s policy on managing system access to ensure secure handling of sensitive data. PDF

Financial & Operational Information

Name Description Type
Insurance Policies & Coverage Details Document outlining YouTestMe’s cybersecurity, information security, and data privacy insurance coverage, provided by Zensurance to mitigate business risks. PDF
D-U-N-S® Number The DUNS (Data Universal Numbering System) number is a unique nine-digit identifier assigned to businesses by Dun & Bradstreet (D&B). It is used globally to verify a company's identity and financial reliability, often required for government contracts, tenders, and business credit reports. Our D-U-N-S® number: 203382358 Text
Business Number (BN): A unique number issued by CRA for taxation and business identification purposes, with 887897759 serving as the official reference Text
Registry ID The identification number assigned in the provincial business registry of Ontario, specifically 1093389 for this business Text
Company Status Notes Confirms that the business is legally incorporated as a separate legal entity, noted as incorporated. Text
NEQ Number This is our NEQ number: 1178703329.

The NEQ (Numéro d’entreprise du Québec) is a unique ID for businesses in Québec, used for registration and legal purposes.

Text
W-8BEN-E This is the YTM W-8BEN-E form, used for tax certification purposes. PDF

Security & IT Compliance

Name Description Type
Information Security and Compliance Overview This document outlines YouTestMe’s security framework, covering access control, data protection, compliance measures, risk management, AI proctoring security, and governance policies to ensure the confidentiality, integrity, and availability of user data. PDF
Business Continuity Planning A strategic plan designed to restore essential business services swiftly in case of disruptions. PDF
Logging A guide answering key questions about logging practices and procedures for effective system monitoring. PDF
System Logs and Events Management YouTestMe best practices for event logging and log monitoring. PDF
Resilience Testing YouTestMe benchmarks and best practices for resilience testing. PDF
Data-Flow Diagram Diagram describing communication protocols between application components of the YouTestMe system. PNG
Virtual Appliance Security Hardenings Additional security measures for YouTestMe virtual appliance. PDF
Information Security Policies Document The Information Security Polices document outlines the company's policies, procedures, and best practices for ensuring the security of sensitive information and data assets. PDF
Risk Management The risk management document outlines the comprehensive policies and procedures for assessing risks and ensuring the security of our business operations. It serves as a guide for identifying potential threats, evaluating their impact, and implementing measures to mitigate risks effectively, safeguarding the continuity and integrity of our business processes. PDF

Third-Party Notices Per Release

Name Description Type
Third-Party License Notice This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses: HTML
Third-Party License Notice - 14.0 Release This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses: HTML
Dependency Check Report - 14.0 Release The Dependency Check Report for the 14.0 Release is a comprehensive document that identifies and analyzes the software dependencies used in this version of the application. HTML
Third-Party Dependency Management Procedure for managing third-party software dependencies to ensure security, compatibility, and maintainability in software releases PDF

AI Ethics, Policies, and Procedures

Name Description Type
YouTestMe - AI Policy Ethical principles, compliance, and responsible AI use in proctoring, assessment, and automation. PDF

System Resilience and Vulnerability Testing

Name Description Type
Resilience Testing YouTestMe benchmarks and best practices for resilience testing. PDF
Penetration Test Results A penetration testing report is available upon request, with a signed NDA. Please send your request to info@youtestme.com PDF

YouTestMe Installation, Configuration and Maintenance Manuals

Name Role Description Type
YouTestMe Standard Edition - Installation and Support Manual YouTestMe System Administrator Step-by-step instructions for installing the standard version of the YouTestMe application on your server as a virtual appliance for the on-premise clients. PDF
YouTestMe Enterprise Edition - Installation and Support Manual YouTestMe System Administrator Step-by-step instructions for installing the enterprise version of the YouTestMe application on your servers delivered as a set of virtual appliances for the on-premise clients. PDF
PostgreSQL Hot Standby Database Configuration YouTestMe System Administrator Learn how to configure the Hot Standby PostgreSQL database to ensure continuous backup using real-time data replication. PDF
Off-The-Grid Testing YouTestMe System Administrator Step-by-step instructions for organizing online knowledge testing in areas without an internet connection and electricity. PDF

Usage Instructions

Name Role Description Type
Instructions For First Time Use YouTestMe Application Administrator Instructions for accessing the application for the first time and recommended initial settings (changing the passwords and the time zone). PDF
OMR Scanner YouTestMe Application Administrator Workflow for organizing paper-based testing and using the OMR scanner with the YouTestMe system. PDF
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