Customer Wiki Page

Customer Support Contact Information

Phone:	Toll-free (888) 614-6143
Email Address:	dia-support@youtestme.com

FAQ

Question	Answer

Terminology

Basic Terminology

YouTestMe Term	Term2	Term3	Description
Notes	Passage Window	Introduction Window	Specific rules or guidelines that students need to acknowledge in a pop-up dialogue before they start the test and in the notes during the whole test-taking process.
Testing Sessions	Scheduled Offerings	N/A	Testing sessions allow you to schedule a test for users located at different time zones, states, continents, etc.
Sections	Modules	N/A	Sections can be used to represent different areas of knowledge or topics the test covers (e.g. Math, Physics, etc.). Each section can have different settings.
Score Report by question properties	Feedback Form	Preformatted Letter	To provide candidates meaningful feedback regarding their performance on the assessment.
Question property reports with Passing Requirements	Core Section	Analysis	Combine question properties into groups, define passing mark criteria that need to be achieved in order to pass the test.
Dropdown question property	Topic Area	Terminal Learning Objective	Custom properties are additional fields that can be used to label the questions. Use custom question properties to group questions or provide additional data to search and manage them easily.

AGILE-EXCEL User Upload Terminology

Agile Template Header	GetCertified Template Header
AGILE User ID	External ID
User PKI	Username
Employee ID	Employee ID
First Name	First Name
Last Name	Last Name
Middle Name	Middle Name
User Primary Email Address	Email
User Role	Role (external id)
AGILE DOMAIN the user is in	Location external id
Affiliation	Affiliation
Phone number	Phone number
Source providing information	Data source
User Availability	User Status

AGILE-EXCEL Upload Test Shells Terminology

Agile Template Header	GetCertified Template Header
AGILE Item ID	External ID
AGILE Course Name	Name
AGILE DOMAIN for the Item	(Location) external ID, (Location) name
Classification of Item	Test label
Source providing information	Data source

AGILE-EXCEL Upload Scheduled Offering (Testing session) Terminology

Agile Template Header	GetCertified Template Header
AGILE Item ID	(Test) External ID
AGILE Scheduled Offering ID	External Session ID
AGILE DOMAIN in Scheduled Offering	(Location) external ID, (Location) name
Start Date	Available from
End Date	Available to
Source providing information (AGILE)	Data source

Knowledge Base Workflows

Admin

Requirements and Training Materials

#	Requirement	Link
R01	Branching of test questions - Ability to branch to different questions based on response.	Article
R02	Multiple response (select more than 1 choice - pick the best 3 of 8 possible responses). Must be able to limit the number of selections the student can make. Ability to assign different point values to each choice option.	Article
R03	Matching: Relate items in column A with items in Column B. For example: • Drag and drop • Choose the appropriate number or matching letter • Type in the corresponding match • Drag a line to it	Article
R04	Multiple choice: Select only one choice option.	Article
R05	Must be able to have at least 10 choice options on a question.	Article
R06	Matrix question: Have several statements with Likert options in a table.	Article
R07	Multiple fill-in-the-blanks question: Each blank has its own drop-down list of choices.	Article
R08	Fill-in-the-blank: Student can type a response.	Article
R09	Variable scoring for each question (+1, +2 etc, 0 or -1, -2 etc)	Article
R010	Permit text or images to be used during exam, allow split and adjustable screens for text or images to be presented next to, above or below test questions.	Article
R011	Ability to provide feedback immediately after answering question.	Article
R012	Feedback can be specific to each choice option. The ability to withhold feedback on tests must also be an option.	Article
R013	Ability to provide informational screens in between questions.	Article
R014	Ability for a candidate to flag a question to come back to later or for the application to inform the user of the questions not answered prior to submitting/completing the exam.	Article
R015	Ability for a candidate to un-answer a question (paired with a notification/reminder) to come back to later prior to submitting/completing the exam.	Article
R016	Ability to have a final submission button at the end of the test. (ensures the candidate has completed all testing requirements and alleviates the chance of a candidate not getting credit due to lack of submission for a test section (if a multiple section exam).	Article
R017	Section(s) for an exam: Allow administrators to assign test questions to sections within a single exam.	Article
R018	Allow scoring segregated by section with the option to aggregate scoring for the entire exam.	Article
R019	Allow administrators to create, edit, copy, and delete exam items.	Article
R020	Allow administrators to copy exams.	Article
R021	Allow separate exam forms and/or surveys to be administered within a single exam site.	Article
R022	Ability to link specific questions to terminal learning objectives. Specifics: By ""learning objectives,"" we also mean test sections. We require the ability to tag, or link, test questions to objectives/sections. Labels for these objectives/sections will be created by the test developers. For example, if we create a test on driving knowledge, we may decide to divide questions into sections on ""traffic signs"", ""car operation"", and ""suggested guidelines"". If this test includes 50 questions, we may decide to tag (i.e., link) questions 1-15 to ""traffic signs"", questions 16-30 to ""car operation"", and questions 31-50 with ""suggested guidelines."" The ability to do this allows us (i.e., test developers) to know the proportion of a test dedicated to each section, and to see how each test-taker scored on each section of a test.	Article

Proctor

Requirements and Training Materials

#	Requirement	Link

Student

Requirements and Training Materials

#	Requirement	Link