Customer Wiki Page

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Customer Support Contact Information

Phone: Toll-free (888) 614-6143
Email Address: dia-support@youtestme.com

FAQ

Question Answer

Terminology

Basic Terminology

YouTestMe Term Term2 Term3 Description
Notes Passage Window Introduction Window Specific rules or guidelines that students need to acknowledge in a pop-up dialogue before they start the test and in the notes during the whole test-taking process.
Testing Sessions Scheduled Offerings N/A Testing sessions allow you to schedule a test for users located at different time zones, states, continents, etc.
Sections Modules N/A Sections can be used to represent different areas of knowledge or topics the test covers (e.g. Math, Physics, etc.). Each section can have different settings.
Score Report by question properties Feedback Form Preformatted Letter To provide candidates meaningful feedback regarding their performance on the assessment.
Question property reports with Passing Requirements Core Section Analysis Combine question properties into groups, define passing mark criteria that need to be achieved in order to pass the test.
Dropdown question property Topic Area Terminal Learning Objective Custom properties are additional fields that can be used to label the questions. Use custom question properties to group questions or provide additional data to search and manage them easily.

AGILE-EXCEL User Upload Terminology

Agile Template Header GetCertified Template Header
AGILE User ID External ID
User PKI Username
Employee ID Employee ID
First Name First Name
Last Name Last Name
Middle Name Middle Name
User Primary Email Address Email
User Role Role (external id)
AGILE DOMAIN the user is in Location external id
Affiliation Affiliation
Phone number Phone number
Source providing information Data source
User Availability User Status

AGILE-EXCEL Upload Test Shells Terminology

Agile Template Header GetCertified Template Header
AGILE Item ID External ID
AGILE Course Name Name
AGILE DOMAIN for the Item (Location) external ID, (Location) name
Classification of Item Test label
Source providing information Data source

AGILE-EXCEL Upload Scheduled Offering (Testing session) Terminology

Agile Template Header GetCertified Template Header
AGILE Item ID (Test) External ID
AGILE Scheduled Offering ID External Session ID
AGILE DOMAIN in Scheduled Offering (Location) external ID, (Location) name
Start Date Available from
End Date Available to
Source providing information (AGILE) Data source

Knowledge Base Workflows

Admin

Requirements and Training Materials

# Requirement Link
R01 Branching of test questions - Ability to branch to different questions based on response. Article
R02 Multiple response (select more than 1 choice - pick the best 3 of 8 possible responses). Must be able to limit the number of selections the student can make. Ability to assign different point values to each choice option. Article
R03 Matching: Relate items in column A with items in Column B. For example:

• Drag and drop • Choose the appropriate number or matching letter • Type in the corresponding match • Drag a line to it

Article
R04 Multiple choice: Select only one choice option. Article
R05 Must be able to have at least 10 choice options on a question. Article
R06 Matrix question: Have several statements with Likert options in a table. Article
R07 Multiple fill-in-the-blanks question: Each blank has its own drop-down list of choices. Article
R08 Fill-in-the-blank: Student can type a response. Article
R09 Variable scoring for each question (+1, +2 etc, 0 or -1, -2 etc) Article
R010 Permit text or images to be used during exam, allow split and adjustable screens for text or images to be presented next to, above or below test questions. Article
R011 Ability to provide feedback immediately after answering question. Article
R012 Feedback can be specific to each choice option.

The ability to withhold feedback on tests must also be an option.

Article
R013 Ability to provide informational screens in between questions. Article
R014 Ability for a candidate to flag a question to come back to later or for the application to inform the user of the questions not answered prior to submitting/completing the exam. Article
R015 Ability for a candidate to un-answer a question (paired with a notification/reminder) to come back to later prior to submitting/completing the exam. Article
R016 Ability to have a final submission button at the end of the test. (ensures the candidate has completed all testing requirements and alleviates the chance of a candidate not getting credit due to lack of submission for a test section (if a multiple section exam). Article
R017 Section(s) for an exam: Allow administrators to assign test questions to sections within a single exam. Article
R018 Allow scoring segregated by section with the option to aggregate scoring for the entire exam. Article
R019 Allow administrators to create, edit, copy, and delete exam items. Article
R020 Allow administrators to copy exams. Article
R021 Allow separate exam forms and/or surveys to be administered within a single exam site. Article
R022 Allow separate exam forms and/or surveys to be administered within a single exam site. Article

Proctor

Requirements and Training Materials

# Requirement Link

Student

Requirements and Training Materials

# Requirement Link