LAT Help Center

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Customer support contact information

Phone: +1 888 418 1718 and +1 647 558 6017
Email Address: support@youtestme.com

Important links

Link to the production environment: https://lat.youtestme.com
Link to the sandbox environment (for the UAT): https://lat-sandbox.youtestme.com

Terminology

YouTestMe Term Term Description
Matrix question Kprim choice Questions represented in a grid format. The rows present the questions, and the columns offer a set of predefined answer choices that apply to each question in the row..
Hot Spot question Mark errors, Imagemap Users are required to mark "spots" on an image as an answer.
Fill in the blanks question Cloze question, Name terms Users need to fill in the sentences' missing parts. Grade this question manually or create offered answers in the drop-down form, which can be automatically graded..
Open-ended question Numerical answer, Formula question Blank space needs to be filled with the correct answer that the system will automatically compare with the predefined correct answer..
Ordering question Arrangement question Users need to rearrange answers into the correct order.
Matching question Mapping question Users have to pair objects on the left with the objects on the right side.

Standard instructional materials

This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.

Getting started with YouTestMe

Link Description
Getting started with YouTestMe GetCertified Aims to provide the complete guide to getting started with YouTestMe and recommendations for the best use cases, enabling clients to organize the whole testing process easily.
Application overview One-minute overview of the main modules in YouTestMe GetCertified 10.0
Naming conventions Rules for naming components in YouTestMe GetCertified

Users

Follow the steps below to explore this module.

Steps Link Description Type
1 Roles and permissions Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. Video
2 How to create user group manager Instructions on creating a role in the application that has permission to access, create, and/or manage user groups. Video
3 How to bulk import users Explanation of how to import multiple users at once using an Excel template. Article
4 User groups A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics. Video

Tests

Follow the steps below to explore this module.

Steps Link Description Type
4 How to predefine feedback to answers Instructions on how to provide candidates feedback to selected answers that will be displayed during the test-taking process. Video
5 How to set up report content Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers. Video
6 How to define grading scales and passing marks Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one. Video
7 Test-taking process Candidate's perspective of the Test-taking Process and quick overview of all question types. Video
8 Multilingual tests Instructions on how to create different language versions for each question, distribute multilingual tests, and allow candidates to take the test in the preferred language. Video

Questions and question Pools

Follow the steps below to explore this module.

Steps Link Description Type
1 Question pools In this video, you will learn about question pool functionalities and 10 question types supported by YouTestMe GetCertified. Video
2 How to create question pool manager Additional user-defined fields attached to exam questions in order to search for questions containing word(s) in these fields. Video
3 Question tags Explanation of question tags, instructions on how to add them through question pools, and how to filter them in question pools later by the tags they contain. Video
4 Single choice question Instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process. Video
5 Multiple choice question Instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process. Video
6 True/False question Instructions on creating a true/false question type, explanation of its configurations, and a preview of it in a test-taking process. Video
7 Ordering (Arrangement) question Instructions on how to create ordering question type, explanation of its configurations, and a preview of it in a test-taking process. Video
8 Essay question Instructions on how to create essay question type, explanation of its configurations, and a preview of it in a test-taking process. Video
9 Open-ended (Numerical answer, Formula) question Instructions on creating open-ended question type, explanation of its configurations, and a preview of it in a test-taking process. Video
10 Matching (Mapping) question Instructions on how to create matching question type, explanation of its configurations, and a preview of it in a test-taking process. Video
11 Hot spot (Mark errors, Imagemap) question Instructions on how to create hot spot question type, explanation of its configurations, and a preview of it in a test-taking process. Video
12 Fill in the blanks (Cloze question, Name terms) question Instructions on how to create fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process. Video
13 Matrix (Kprim choice) question Instructions on how to create matrix question type, explanation of its configurations, and a preview of it in a test-taking process. Video
14 Branching questions Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response. Video
15 How to randomize questions & answers Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using a test generator. Video
16 Collaborative Content Management (Questions) Demonstration of two ways of collaborative content management (of questions and question pools) in YouTestMe GetCertified. Video
17 How to create custom question properties This article explains how to create custom question properties that can be used when creating questions. Article
18 How to create dropdown type of custom question property This article explains how to create a custom question property (dropdown type) that can be used when creating questions. Article

Reporting

Link Description Type
YouTestMe GetCertified 10.0 - Reports Overview A quick overview of reporting module that contains over 40 types of Predefined Reports, sophisticated Report Builder, the system for scheduling reports, and a section for the most important ones. Video
YouTestMe GetCertified 10.0 - Report Builder Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters. Video
How to access and use predefined reports Step-by-step instructions on how to access and use predefined reports to see organized and aggregated information from the database. Usually, reports are displayed in a tabular format, but some of them have additional graphical representations. Article
YouTestMe GetCertified 10.0 - How to Schedule Reports Step-by-step instructions on how to schedule automated report sending by email at specified times. Video
YouTestMe GetCertified 10.0 - How to Track Login and Logout Activites Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel files. Video

System

Link Description Type
How to change application theme and branding Instructions on how to change application theme, the appearance of the login page, logo, and favicon. Video
How to configure notifications Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events. Video
How to change and reset the password Instructions on how to change and reset the personal password and change other user's passwords. Video
How to set up SSO configuration Instructions on how to set up SSO configuration. GetCertified can act as a Service Provider through the SAML 2.0 protocol, which allows the exchange of authorization data with an Identity Provider. Article
How to integrate YouTestMe GetCertified with your LMS This article will explain how to integrate YouTestMe GetCertified with your LMS. Article
Communication with LRS via xAPI Step-by-step instructions on how to set up integration with any Learning Record Store (LRS) to transfer data from YouTestMe GetCertified. Video
API Development Portal This documentation provides you with GetCertified REST API endpoint requirements, sample JSON, request parameters, and response content. Link
Job Scheduler Job scheduling system of YouTestMe GetCertified controls unattended background program execution of jobs, whereas a job represents a work unit.

Learn how to schedule jobs to run at specified time intervals, automate import, export, or any communication between YouTestMe GetCertified and external systems or processes within the YouTestMe system.

Video
How to customize interface application text This article explains how to use the language bundles feature to customize interface application text. Link

Data Migration

Link Description Type
Migrating and Importing QTI Package How to migrate and import QTI package. Article
QTI Question Importer How to create a question pool and import questions using YouTestMe QTI importer. Video
QTI Question Importer How to create a question pool and import questions using YouTestMe QTI importer. Article
Swiss Importer How to import multiple question pools from an Excel file into the YouTestMe GetCertified. Article
LTI Integration How to connect the YouTestMe test to the ILIAS, start the test from ILIAS course, and review the grade sent from YouTestMe. Article

Development cycle 1

NOTE: Please use the following environment for the user acceptance testing (UAT): https://lat-sandbox.youtestme.com/

Taxonomies and Test Generator

Req # Requirement TrackSpace Instructions
71 Create hierarchically organized values of a single custom question property. LATTAS-517 Article
69 Define an unlimited number of custom question properties.
68 Adding the option to create custom question properties on the Question pools page. LATTAS-519
70 Associate more than 1 value with a single question: For example, for the Phase field, you will be able to select T1 and T2a and T2b and T3.
67 Including custom properties in test generator as criteria for generating tests. LATTAS-520
67 Using question pools as Learning topics. LATTAS-593 Article
UAT The mechanism for checking the test generator rules before editing questions in question pools. LATTAS-605 Article

Bug fixes

Req # Requirement TrackSpace Instructions
8 Error hint from question upload not correct: If a cell in the Excel file is empty but should contain data, the error message does not indicate the correct cell.
For example, in the attached Excel file the cell 4B is empty, but the error message indicates cell 4C.
LATTAS-528 PDF
11 Improving the caption on the Import from Excel button: When clicking the Import from Excel button in the Question pools page and then selecting a valid Excel file with questions/answers according to the YTM specification, an error "Excel file not found" is displayed, and no question pool is created. If the function triggered by the button is not what it says, either the caption should be changed, or the functionality should be corrected to adapt
to the button caption.
LATTAS-534 PDF
23 Review test results within a defined time period. LATTAS-531 PDF
26 Displaying the passing mark in the personal report. LATTAS-530 PDF
28 The "Waiting for report" message needs to appear at the appropriate time. LATTAS-535 PDF
49 Refreshing the page after the import of a question pool. LATTAS-529 PDF
53 Lookup test results of previous test run LATTAS-553 PDF

LTI

Req # Requirement TrackSpace Instructions
2 Tests can be called from the LMS, e.g., via an LTI interface LATTAS-556 Article
13 Allowing continuation after an interruption of a test started
14 Allowing breaks/continuation with tests started

Importers

Req # Requirement TrackSpace Instructions
3 QTI-based importer for questions LATTAS-564 Article
4 Custom Excel-based importer for questions and question pools LATTAS-566 Article
72 The Excel template used for bulk importing questions - additional column LATTAS-561 Article

Clarifications

Req # Requirement TrackSpace Instructions
17 Manual adjustment on results LATTAS-395 Article
18 Possibility to hide the report after finishing the test LATTAS-397 Article
42 Restoring system text snippets to the original state LATTAS-418 Article

Resources

Requirement Description Resource
3 Download and use the following file when migrating data from ILIAS to YouTestMe GetCertified. DTD File
4 Download and use the following files for easier testing of requirement #4. Sample 1

Sample 2
Sample 3

8 Download and use the following file for easier testing of requirement #8. By importing this file, you will trigger the required error. File
11 Download and use the following file for easier testing of requirement #11. By importing this files, you will trigger the necessary messages. Sample 1

Sample 2
Sample 3

Development cycle 2

NOTE: Please use the following environment for the user acceptance testing (UAT): https://lat-sandbox.youtestme.com/

OpenID Connect SSO

Req # Requirement TrackSpace Instructions
1 OpendID SSO LATTAS-641 Article

Student screens

Req # Requirement TrackSpace


27 Student's screens need to be fully optimized - Mobile phone LATTAS-648
27 Student's screens need to be fully optimized - Tables LATTAS-654
27 Student's screens need to be fully optimized - Standard screen sizes LATTAS-655

Bug fix

Req # Requirement TrackSpace
N/A The notification message is shown only shortly when moving questions from one pool to another LATTAS-621

Retake attempt via LTI

Req # Requirement TrackSpace Instructions
N/A Retake attempt via LTI LATTAS-660 Article

Development cycle 3

NOTE: Please use the following environment for the user acceptance testing (UAT): https://lat-sandbox.youtestme.com/

Req # Requirement TrackSpace Instructions
5 Information presented to the students LATTAS-733 Article
7 Enabling zooming the pictures in and out, and not only displaying them in their original size LATTAS-736 Article
10 A field where the student can write down feedback to a specific question LATTAS-758 Article
52 An "individual" evaluation with the possibility to define whether this question is easy, medium, or difficult for the student him-/herself
24 Special scenarios for importing questions using Excel in SWISS format LATTAS-757 Article
31 Custom e-mail invitation for tests LATTAS-755 Article
32 After reading and parsing the QTI file, the user should be presented with all the questions contained therein and then given the opportunity to select the questions that are to be imported LATTAS-756 Article
35 The option to comment on the changes applied to a test LATTAS-718 Article
45 When creating a new question property, the custom types should be displayed in the drop-down list in ascending sort order by name LATTAS-722 Article
51 Possibility to mark questions where the mark does not disappear once the test is finished to help the student review these questions later LATTAS-737 Article
74 Adding the Comments field in the question changelog LATTAS-759 Article
75 Adding the Revert / Preview options in the question changelog LATTAS-760 Article

Improvements

Req # Requirement TrackSpace Instructions
N/A Accessing personal report via LTI LATTAS-793 Article
N/A Fill in the blanks: Blanks within the text and not listed below LATTAS-536 -
N/A Grey out chosen answers in the candidate's personal report when I don't know option is selected LATTAS-537 -

Development cycle 4

NOTE: Please use the following environment for the user acceptance testing (UAT): https://lat-sandbox.youtestme.com/

Req # Requirement TrackSpace Instructions
12 Displaying the information about the number of attempts left on the My assignments panel LATTAS-814 Article
15 Improving the log message for the QTI-based question job importer LATTAS-815 Article
22 Additional options on the Personal report page:

- Score and details only on wrong answers

- No report available for student

LATTAS-820 -
29 Displaying the appropriate hint when the test is suspended LATTAS-816 Article
36 Option to create a copy of a question pool LATTAS-817 Article
37 Confirmation notification after deletion of a user

Note: This requirement has been implemented before, so it is already resolved.

LATTAS-701 -
39 When displaying a question pool, the table with the questions can become quite wide so that when looking at columns on the far right, the action column on the left edge of the table is no longer visible.

Therefore, it would be quite good if the action column would remain constantly visible (freeze) and clickable to make working with the questions in a question pool more efficient

LATTAS-818 [Article]
46 The option to display entered data immediately after the creation of a new user LATTAS-819 [Article]
66 Allowing unique logo design and color theme for each workspace [LATTAS-722] [Article]
34 Assign eTest user qualifications automatically from a qualification list (SWISS ActiveDirectory list) [LATTAS-760] [Article]
54 The dashboard for managing workspaces (edit existing workspaces and create new ones) [LATTAS-760] [Article]
55 A security layer that allows data separation and permission to access workspaces [LATTAS-760] [Article]
56 Possibility to create an unlimited number of workspaces (departments) [LATTAS-760] [Article]
57 Adding a unique workspace identifier into tests [LATTAS-760] [Article]
58 Introducing the role of a super admin, who can enter and switch between the workspaces [LATTAS-760] [Article]
59 Allowing the creation of multiple super admins [LATTAS-760] [Article]
60 Introducing the role of a department admin - who can see the results of tests in their workspace [LATTAS-760] [Article]
61 Enabling automatic assignment of user roles to pools/tests/user groups [LATTAS-760] [Article]
62 Enabling multi-layer creation of custom question properties - Department admins can see only custom question properties created for their department [LATTAS-760] [Article]
63 Enabling department admins to have access to the current full set of standard reports within the workspace scope [LATTAS-760] [Article]
64 Allowing super admins to access and compare the individual reports between the workspaces:

- Basic reporting - the number of tests, questions, users, and question pools for each workspace

[LATTAS-760] [Article]
65 Allowing super admins to access and compare the individual reports between the workspaces:

- Reports that show workspace activity (the number of test attempts and created items such as user groups, questions, users, pools, training courses, etc.) during a weekly, monthly, or yearly period

[LATTAS-760] [Article]

Training

Instructional matrial regarding topics that have been covered in the Lufthansa training sessions could be found in the links listed in the tables below.

Overview of the application

Link Description Type
Lufthansa training session - DAY 1 Overview of the basic workflow in the YouTestMe GetCertified Application Video
Getting started with YouTestMe GetCertified Aims to provide the complete guide to getting started with YouTestMe and recommendations for the best use cases, enabling clients to organize the whole testing process easily. Article
Application overview One-minute overview of the main modules in YouTestMe GetCertified 10.0 Video
Naming conventions Rules for naming components in YouTestMe GetCertified Article
Roles and permissions Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. Video
How to create a test using test generator Instructions on how to to use a test generator to create a number of different versions of the same test. Video
YouTestMe GetCertified 10.0 - Reports Overview A quick overview of reporting module that contains over 40 types of Predefined Reports, sophisticated Report Builder, the system for scheduling reports, and a section for the most important ones. Video
How to change application theme and branding Instructions on how to change application theme, the appearance of the login page, logo, and favicon. Video
How to configure notifications Instructions on how to edit in-application and email notifications in the system, notification preview from the user’s perspective, and a quick explanation of basic notification events. Video

Taxonomies

Link Description Type
Lufthansa training session - DAY 2 It ims to explain how to generate tests based on question categories you previously created and assigned to the test questions. Video
How to generate tests based on question categories with YouTestMe GetCertified Aims to expalin how to generate tests based on question categories you previously created and assigned to the test questions Article

Question pools

Link Description Type
Lufthansa training session - DAY 3 It aims to explain question pool functionality and confirguration of all question types. Video
Question pools In this video, you will learn about question pool functionalities and 10 question types supported by YouTestMe GetCertified. Video
Question tags Explanation of question tags, instructions on how to add them through question pools, and how to filter them in question pools later by the tags they contain. Video
Single choice question Instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process. Video
Multiple choice question Instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process. Video
True/False question Instructions on creating a true/false question type, explanation of its configurations, and a preview of it in a test-taking process. Video
Ordering (Arrangement) question Instructions on how to create ordering question type, explanation of its configurations, and a preview of it in a test-taking process. Video
Essay question Instructions on how to create essay question type, explanation of its configurations, and a preview of it in a test-taking process. Video
Open-ended (Numerical answer, Formula) question Instructions on creating open-ended question type, explanation of its configurations, and a preview of it in a test-taking process. Video
Matching (Mapping) question Instructions on how to create matching question type, explanation of its configurations, and a preview of it in a test-taking process. Video
Hot spot (Mark errors, Imagemap) question Instructions on how to create hot spot question type, explanation of its configurations, and a preview of it in a test-taking process. Video
Fill in the blanks (Cloze question, Name terms) question Instructions on how to create fill in the blanks question type, explanation of its configurations, and a preview of it in a test-taking process. Video
Matrix (Kprim choice) question Instructions on how to create matrix question type, explanation of its configurations, and a preview of it in a test-taking process. Video

Question importers

Link Description Type
Lufthansa training session - DAY 4 It aims to explain the question importers. Video
How to migrate and import QTI package into YTM QTI-based importer for questions. Article
How to import questions pools with additional custom columns using an Excel file Custom Excel-based importer for questions and question pools. Article
How to import questions with additional category values using Excel file The Excel template used for bulk importing questions - additional column Article

Test creation, testing sessions and users

Link Description Type
Lufthansa training session - DAY 5 It aims to explain test creeation process, testing sessions and users. Video
Creating a simple test Explanation on how to create a simple test without sections and assign candidates to it. Video
Creating a test with sections Explanation on how to create a test with sections that can represent different areas of knowledge. Video
How to create a test using test generator Instructions on how to to use a test generator to create a number of different versions of the same test. Video
How to edit published test settings in the genereted test It aims to explain how to edit settings in the draft and published version of the test. Article
Roles and permissions Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. Video
How to create user group manager Instructions on creating a role in the application that has permission to access, create, and/or manage user groups. Video
How to bulk import users Explanation of how to import multiple users at once using an Excel template. Article
User groups A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics. Video

LTI Integration and Test-taking process

Link Description Type
Lufthansa training session - DAY 6 It aims to explain LTI Integration and test-taking process. Video
How to predefine feedback to answers Instructions on how to provide candidates feedback to selected answers that will be displayed during the test-taking process. Video
How to set up report content Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers. Video
How to define grading scales and passing marks Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one. Video
Test-taking process Candidate's perspective of the Test-taking Process and quick overview of all question types. Video
Multilingual tests Instructions on how to create different language versions for each question, distribute multilingual tests, and allow candidates to take the test in the preferred language. Video
LTI Integration How to connect the YouTestMe test to the ILIAS, start the test from ILIAS course, and review the grade sent from YouTestMe. Article

Reporting

Link Description Type
Lufthansa training session - DAY 7 It aims to explain LTI Integration and test-taking process. Video
YouTestMe GetCertified 10.0 - Reports Overview A quick overview of reporting module that contains over 40 types of Predefined Reports, sophisticated Report Builder, the system for scheduling reports, and a section for the most important ones. Video
YouTestMe GetCertified 10.0 - Report Builder Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters. Video
How to access and use predefined reports Step-by-step instructions on how to access and use predefined reports to see organized and aggregated information from the database. Usually, reports are displayed in a tabular format, but some of them have additional graphical representations. Article
YouTestMe GetCertified 10.0 - How to Schedule Reports Step-by-step instructions on how to schedule automated report sending by email at specified times. Video
YouTestMe GetCertified 10.0 - How to Track Login and Logout Activites Instructions on how to track login and logout activities of single or all users in the system and export log events as pdf or excel files. Video

Recovring topics from the previous training lessons (after UAT analyses)

Link Description Type
Lufthansa training session - DAY 8 It aims to recover topics from the previous training lessons (after UAT analyses) Video
How to bulk import questions to the question pool using an Excel file Instructions on how to import questions into the question pool quickly and efficiently using a predefined YTM Excel format Article
How to create generated tests that contain questions with the Scoring method "By answer weight" Instructions on how to create generated tests that contain questions with the Scoring method "By answer weight" Article
How to customize personal report settings Instructions on how to customize personal report settings for the desired tests. You can customize the report content visible to candidates taking the test. Article
How to edit published test settings Instructions on how to edit published test settings, add new questions, or delete existing ones, change the passing mark for the test and preview all the changes. Article