Difference between revisions of "Welcome to YouTestMe Wiki"
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== YouTestMe Trust Center – Legal, Privacy & IT Security == | == YouTestMe Trust Center – Legal, Privacy & IT Security == | ||
+ | Here at YouTestMe, we are fully committed to maintaining the highest standards in data privacy, legal compliance, security, and industry certifications. On this page, you will find all the essential documents, templates, examples, and detailed information necessary to understand our practices and ensure transparency, accountability, and compliance throughout our processes.</big> | ||
+ | |||
+ | == Available Documentation == | ||
+ | === Certifications & Compliance === | ||
+ | {| class="wikitable" | ||
+ | ! Name | ||
+ | ! Description | ||
+ | ! Type | ||
+ | |- | ||
+ | | [https://wiki2.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/Official%20certificates%20and%20logos/2024-2025/Certificate%20ISO%2027001-2022%20-%20MALLOC%20INC.jpg ISO Certification ISO27001] | ||
+ | | ISO 27001 Certificate | ||
+ | | PDF | ||
+ | |- | ||
+ | |[https://wiki2.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/Official%20certificates%20and%20logos/2024-2025/Certificate%209001%20-%20MALLOC%20INC.jpg ISO Certification ISO9001] | ||
+ | |ISO 9001 Certificate | ||
+ | |PDF | ||
+ | |- | ||
+ | | [https://wiki2.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/SSAE-16%20SOC2%20Type%20II%20audit%20report/CertPRO%20SOC%202%20implementation/Letter%20of%20Engagement.pdf SOC 2 Compliance] | ||
+ | | SOC 2 Letter of Engagament | ||
+ | | PDF | ||
+ | |- | ||
+ | |[https://wiki2.youtestme.com/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Accessibility%20Conformance%20Report%20(based%20on%20VPAT%202.4).pdf Accessibility Conformance Report (based on VPAT 2.4)] | ||
+ | |A report that summarizes the YouTestMe GetCertified level of accessibility conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 standards. | ||
+ | |PDF | ||
+ | |} | ||
+ | |||
+ | === Legal & Regulatory Documents === | ||
+ | {| class="wikitable" | ||
+ | ! Name | ||
+ | ! Description | ||
+ | ! Type | ||
+ | |- | ||
+ | | [https://svn.youtestme.com/scm/svn/ytmlegal/trunk/Data Processing Agreements/YTM Canada and Serbia SCCs and UK Addendum to SCCs.pdf Subprocessor Services Agreement] | ||
+ | | YTM Canada And YTM Serbia SSC | ||
+ | | PDF | ||
+ | |- | ||
+ | |[https://wiki2.youtestme.com/youtestme/ytmlegal/Data%20Processing%20Agreements/YTM%20Canada%20and%20Tunisia%20SCCs%20and%20UK%20Addendum%20to%20SCCs.docx Subprocessor Services Agreement] | ||
+ | |YTM Canada And Talent Base SSC | ||
+ | |PDF | ||
+ | |- | ||
+ | |[https://wiki2.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Data%20Processing%20Agreement.pdf Data Privacy Agreement] | ||
+ | |YouTestMe Data Privacy Agreement | ||
+ | |PDF | ||
+ | |- | ||
+ | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Procedures/YouTestMe%20-%20Data%20Privacy%20and%20Security%20Policies.pdf Data Privacy and Security Policies] | ||
+ | |YouTestMe Data Privacy and Security Policies | ||
+ | |PDF | ||
+ | |- | ||
+ | | [https://wiki2.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Non-Disclosure-Agreement-Template.docx NDA Agreement] | ||
+ | | The purpose of an NDA is to protect the information one or more parties may exchange. As long as all parties involved sign it, an NDA is a legally binding agreement that prohibits the sharing of sensitive or confidential information with external parties | ||
+ | | PDF | ||
+ | |- | ||
+ | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20End-User%20License%20Agreement.pdf EULA (End-User License Agreement)] | ||
+ | |YTM End-User License Agreement | ||
+ | |PDF | ||
+ | |- | ||
+ | |[https://wiki2.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Service-Level%20Agreement.pdf%20 SLA (Service Level Agreement)] | ||
+ | |YTM Service Level Agreement | ||
+ | |PDF | ||
+ | |- | ||
+ | |CDA (Confidentiality Agreement) | ||
+ | | | ||
+ | |PDF | ||
+ | |- | ||
+ | |[https://www.youtestme.com/gdpr/ GDPR Compliance] | ||
+ | |YouTestMe GetCertified GDPR compliance | ||
+ | |Link | ||
+ | |- | ||
+ | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Legal/Documents/YouTestMe%20-%20Malloc%20Inc/Business%20Name%20Registration%202023/Registration%20Information%20of%20a%20Business%20Name%20for%20a%20Corporation_EN.pdf YTM Business Name Registration] | ||
+ | |Business Name Registration 2023 - Registration Information of a Business Name for a Corporation_EN | ||
+ | |PDF | ||
+ | |- | ||
+ | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Legal/Documents/YouTestMe%20-%20Malloc%20Inc/Malloc_Article_of_Incorporation.pdf Malloc Article of Incorporation] | ||
+ | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Legal/Documents/YouTestMe%20-%20Malloc%20Inc/Malloc_Article_of_Incorporation.pdf Malloc Article of Incorporation] | ||
+ | | | ||
+ | |- | ||
+ | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Acceptable%20Use%20Agreement.pdf Acceptable Use Agreement] | ||
+ | |YTM Acceptable Use Agreement | ||
+ | |PDF | ||
+ | |} | ||
+ | |||
+ | === Financial & Operational Information === | ||
+ | {| class="wikitable" | ||
+ | ! Name | ||
+ | ! Description | ||
+ | ! Type | ||
+ | |- | ||
+ | | [https://wiki2.youtestme.com/youtestme/youtestmedoc/Sales/Investors%20Deck/Revenue%20Growth%20Last%203%20Years.png Revenue Growth Report] | ||
+ | | This is YTM revenue growth for the last three years | ||
+ | | PNG | ||
+ | |- | ||
+ | | [https://wiki2.youtestme.com/youtestme/youtestmedoc/Tenders/Malloc%20Inc.%20OA%20YouTestMe%20-%202023-2024%20-%20REN%20-%20Multi%20%23ESM0439735888%20-%20Eff.%20Aug.%2022,%202023.pdf Insurance Policies & Coverage Details] | ||
+ | | YouTestMe has a cybersecurity/information security and data privacy insurance provided by Zensurance | ||
+ | | PDF | ||
+ | |- | ||
+ | |D-U-N-S® Number | ||
+ | |The DUNS (Data Universal Numbering System) number is a unique nine-digit identifier assigned to businesses by Dun & Bradstreet (D&B). It is used globally to verify a company's identity and financial reliability, often required for government contracts, tenders, and business credit reports. Our D-U-N-S® number: 203382358 | ||
+ | | | ||
+ | |- | ||
+ | |Business Number (BN): | ||
+ | |A unique number issued by CRA for taxation and business identification purposes, with '''887897759''' serving as the official reference | ||
+ | | | ||
+ | |- | ||
+ | |Registry ID | ||
+ | |The identification number assigned in the provincial business registry of Ontario, specifically '''1093389''' for this business | ||
+ | | | ||
+ | |- | ||
+ | |Company Status Notes | ||
+ | |Confirms that the business is legally incorporated as a separate legal entity, noted as '''incorporated'''. | ||
+ | | | ||
+ | |- | ||
+ | |NEQ Number | ||
+ | |This is our NEQ number: '''1178703329.''' | ||
+ | The NEQ (Numéro d’entreprise du Québec) is a unique ID for businesses in Québec, used for registration and legal purposes. | ||
+ | | | ||
+ | |- | ||
+ | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20W8%20-%20Template.pdf W-8BEN-E] | ||
+ | |This is YTM W-8BEN-E form, used for tax certification purposes. | ||
+ | |PDF | ||
+ | |} | ||
+ | |||
+ | === Security & IT Compliance === | ||
+ | {| class="wikitable" | ||
+ | ! Name | ||
+ | ! Description | ||
+ | ! Type | ||
+ | |- | ||
+ | | Penetration Test Results | ||
+ | | Penetration testing report is provided upon request with a signed NDA. | ||
+ | | PDF | ||
+ | |- | ||
+ | |[https://wiki2.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Business%20Continuity%20Planning.pdf Business Continuity Planning] | ||
+ | |Logistic plan to restore interrupted business services. | ||
+ | |PDF | ||
+ | |- | ||
+ | |[https://wiki2.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/SSAE-16%20SOC2%20Type%20II%20audit%20report/CertPRO%20SOC%202%20implementation/Information%20Security%20Awareness%20Training.pdf Information Security Awareness Training] | ||
+ | |Not ours , @Dusan Jovanovic will complete new until March 31st | ||
+ | |PDF | ||
+ | |- | ||
+ | |[https://wiki.youtestme.com/youtestme/youtestmedoc/Procedures/Technical%20Procedures/System%20Access%20Policies.pdf System Access Policy] | ||
+ | |YTM System Access Policy | ||
+ | |PDF | ||
+ | |- | ||
+ | |[https://wiki2.youtestme.com/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Logging.pdf Logging] | ||
+ | |This document provides answers to the most frequently asked questions about logging. | ||
+ | |PDF | ||
+ | |- | ||
+ | |[https://wiki2.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20PostgreSQL%20Transparent%20Data%20Encryption.pdf PostgreSQL Transparent Data Encryption] | ||
+ | |We need new document | ||
+ | |PDF | ||
+ | |} | ||
+ | |||
+ | === Future Expansion === | ||
+ | {| class="wikitable" | ||
+ | ! Section | ||
+ | ! Planned Updates | ||
+ | !Type | ||
+ | |- | ||
+ | | Compliance & Certifications | ||
+ | | The completion of ISO 27701 is planned for the second half of 2025., | ||
+ | |Text | ||
+ | |} | ||
+ | |||
== Tenders == | == Tenders == |
Revision as of 14:44, 5 March 2025
YouTestMe
YouTestMe is a Canadian technology company headquartered in Toronto, providing software and services for secure remote online knowledge examination, training, and certification.
Link | Description | Type |
---|---|---|
Website | YouTestMe official website. | Webpage |
Company Information | General information about YouTestMe. | |
Company References | YouTestMe client contacts for reference checks. | |
YouTestMe Competitive Advantage | YouTestMe’s unique strengths and market differentiators. |
YouTestMe GetCertified
YouTestMe GetCertified is the complete, all-in-one software for secure and remote online knowledge examination, training, and certification with optional proctoring services for monitoring testing sessions.
General Information
Link | Description | Type |
---|---|---|
General Presentation | The official presentation of YouTestMe. | |
General Presentation - Long | Long version of the official YouTestMe presentation | |
Application Overview | 2-minute video explaining the main uses and features of YouTestMe GetCertified. | Video |
Video Tutorials | Set of instructional videos demonstrating the main modules and functionalities of YouTestMe GetCertified version 11. | Webpage |
Knowledge Base | Catalog of articles containing step-by-step instructions for major workflows and functionalities. | Webpage |
Third-Party License Notice | ||
Third-Party License Notice - 14.0 Release | The Third-Party License Notice for the 14.0 Release provides information about the third-party software and libraries used in this version of the application. | HTML |
Depencency Check Report - 14.0 Release | The Dependency Check Report for the 14.0 Release is a comprehensive document that identifies and analyzes the software dependencies used in this version of the application. | HTML |
Marketing Material
Link | Description | Type |
---|---|---|
Customer Success Stories | Discover how YouTestMe has transformed the assessment experience for our clients through these inspiring success stories. | Webpage |
YouTestMe Comprehensive Overview | All-encompassing presentation of YouTestMe's robust online examination platform. | |
Proctoring Presentation | Discover how AI and live proctoring solution revolutionize the security and credibility of online examination. | |
Press and Media | Explore articles, press releases, and media coverage featuring YouTestMe. | Webpage |
Blogs | Informative articles, expert insights, and best practices related to online assessments, e-learning, and the latest developments in the YouTestMe platform. | Webpage |
YouTestMe Trust Center – Legal, Privacy & IT Security
Here at YouTestMe, we are fully committed to maintaining the highest standards in data privacy, legal compliance, security, and industry certifications. On this page, you will find all the essential documents, templates, examples, and detailed information necessary to understand our practices and ensure transparency, accountability, and compliance throughout our processes.
Available Documentation
Certifications & Compliance
Name | Description | Type |
---|---|---|
ISO Certification ISO27001 | ISO 27001 Certificate | |
ISO Certification ISO9001 | ISO 9001 Certificate | |
SOC 2 Compliance | SOC 2 Letter of Engagament | |
Accessibility Conformance Report (based on VPAT 2.4) | A report that summarizes the YouTestMe GetCertified level of accessibility conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 standards. |
Legal & Regulatory Documents
Name | Description | Type |
---|---|---|
Subprocessor Services Agreement | YTM Canada And YTM Serbia SSC | |
Subprocessor Services Agreement | YTM Canada And Talent Base SSC | |
Data Privacy Agreement | YouTestMe Data Privacy Agreement | |
Data Privacy and Security Policies | YouTestMe Data Privacy and Security Policies | |
NDA Agreement | The purpose of an NDA is to protect the information one or more parties may exchange. As long as all parties involved sign it, an NDA is a legally binding agreement that prohibits the sharing of sensitive or confidential information with external parties | |
EULA (End-User License Agreement) | YTM End-User License Agreement | |
SLA (Service Level Agreement) | YTM Service Level Agreement | |
CDA (Confidentiality Agreement) | ||
GDPR Compliance | YouTestMe GetCertified GDPR compliance | Link |
YTM Business Name Registration | Business Name Registration 2023 - Registration Information of a Business Name for a Corporation_EN | |
Malloc Article of Incorporation | Malloc Article of Incorporation | |
Acceptable Use Agreement | YTM Acceptable Use Agreement |
Financial & Operational Information
Name | Description | Type |
---|---|---|
Revenue Growth Report | This is YTM revenue growth for the last three years | PNG |
Insurance Policies & Coverage Details | YouTestMe has a cybersecurity/information security and data privacy insurance provided by Zensurance | |
D-U-N-S® Number | The DUNS (Data Universal Numbering System) number is a unique nine-digit identifier assigned to businesses by Dun & Bradstreet (D&B). It is used globally to verify a company's identity and financial reliability, often required for government contracts, tenders, and business credit reports. Our D-U-N-S® number: 203382358 | |
Business Number (BN): | A unique number issued by CRA for taxation and business identification purposes, with 887897759 serving as the official reference | |
Registry ID | The identification number assigned in the provincial business registry of Ontario, specifically 1093389 for this business | |
Company Status Notes | Confirms that the business is legally incorporated as a separate legal entity, noted as incorporated. | |
NEQ Number | This is our NEQ number: 1178703329.
The NEQ (Numéro d’entreprise du Québec) is a unique ID for businesses in Québec, used for registration and legal purposes. |
|
W-8BEN-E | This is YTM W-8BEN-E form, used for tax certification purposes. |
Security & IT Compliance
Name | Description | Type |
---|---|---|
Penetration Test Results | Penetration testing report is provided upon request with a signed NDA. | |
Business Continuity Planning | Logistic plan to restore interrupted business services. | |
Information Security Awareness Training | Not ours , @Dusan Jovanovic will complete new until March 31st | |
System Access Policy | YTM System Access Policy | |
Logging | This document provides answers to the most frequently asked questions about logging. | |
PostgreSQL Transparent Data Encryption | We need new document |
Future Expansion
Section | Planned Updates | Type |
---|---|---|
Compliance & Certifications | The completion of ISO 27701 is planned for the second half of 2025., | Text |
Tenders
Link | Description | Type |
---|---|---|
Tender FAQ | A concise guide addressing common inquiries regarding the tender process |
Technical Documentation
Classification of the YouTestMe Users
Name of the Role | Role |
---|---|
YouTestMe System Administrator | Install, configure and maintain YouTestMe virtual machines and underlying platform |
YouTestMe Application Administrator | Control YouTestMe application settings such as branding, date formats, integration with mail server, create and remove application users, etc. |
YouTestMe Application Users | Instructors organizing knowledge tests, content (questions, tests) creators, candidates doing tests. |
YouTestMe Installation, Configuration and Maintenance Manuals
Link | Role | Description | Type |
---|---|---|---|
YouTestMe Standard Edition - Installation and Support Manual | YouTestMe System Administrator | Step-by-step instructions for installing the standard version of the YouTestMe application on your server as a virtual appliance for the on-premise clients. | |
YouTestMe Enterprise Edition - Installation and Support Manual | YouTestMe System Administrator | Step-by-step instructions for installing the enterprise version of the YouTestMe application on your servers delivered as a set of virtual appliances for the on-premise clients. | |
PostgreSQL Hot Standby Database Configuration | YouTestMe System Administrator | Learn how to configure the Hot Standby PostgreSQL database to ensure continuous backup using real-time data replication. | |
Off-The-Grid Testing | YouTestMe System Administrator | Step-by-step instructions for organizing online knowledge testing in areas without an internet connection and electricity. |
Usage Instructions
Link | Role | Description | Type |
---|---|---|---|
Instructions For First Time Use | YouTestMe Application Administrator | Instructions for accessing the application for the first time and recommended initial settings (changing the passwords and the time zone). | |
OMR Scanner | YouTestMe Application Administrator | Workflow for organizing paper-based testing and using the OMR scanner with the YouTestMe system. |
Default certificate templates
Link | Description | Type |
---|---|---|
Default certificate templates | This folder contains a set of default certificate templates that can be used as a foundation for creating customized personal certificates with Jasper Reports. These templates provide a flexible starting point, allowing you to easily modify and tailor your own certificates according to your specific needs. Use these templates to streamline the certificate creation process and design certificates that suit your requirements. |
ZIP |
Portrait Orinetation | Portrait Orinetation | Jasper |
Landscape Orinetation | Landscape Orientation | Jasper |
Rounded Orinetation | Rounded Header | Jasper |
Golden Orinetation | Golden Header Line | Jasper |
Security and Accessibility General Presentation
Link | Role | Description | Type |
---|---|---|---|
Virtual Appliance Security Hardenings | YouTestMe System Administrator | Additional security measures for YouTestMe virtual appliance. | |
Information Security Policies | YouTestMe System Administrator | The Information Security Document that outlines the company's policies, procedures, and best practices for ensuring the security of sensitive information and data assets. | |
PostgreSQL Secure SSL Connection | YouTestMe System Administrator | Instructions for secure SSL connection to PostgreSQL database via pgAdmin. | |
PostgreSQL Transparent Data Encryption | YouTestMe System Administrator | Explanation of the CYBERTEC concept for transparent data encryption on PostgreSQL. | |
Accessibility Conformance Report (based on VPAT 2.4) | YouTestMe System Administrator | A report that summarizes the YouTestMe GetCertified level of accessibility conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 standards. | |
Risk Management | YouTestMe System Administrator | The risk management document outlines the comprehensive policies and procedures for assessing risks and ensuring the security of our business operations. It serves as a guide for identifying potential threats, evaluating their impact, and implementing measures to mitigate risks effectively, safeguarding the continuity and integrity of our business processes. | |
Data Classification | YouTestMe System Administrator | The document on data classification delineates clear policies for categorizing and managing access to various types of data within our organization. It establishes criteria for classifying data based on sensitivity and importance alongside guidelines for controlling access levels, ensuring confidentiality, integrity, and availability in alignment with regulatory requirements and organizational needs. | |
ISO/IEC 27001 | YouTestMe System Administrator | YouTestMe ISO/IEC 27001 certificate for managing information security. | |
ISO 9001 | YouTestMe System Administrator | YouTestMe ISO 9001:2015 certificate. |
System Documentation
Link | Role | Description | Type |
---|---|---|---|
Business Continuity Planning | YouTestMe System Administrator | Logistic plan to restore interrupted business services. | |
System Logs and Events Management | YouTestMe System Administrator | YouTestMe best practices for event logging and log monitoring. | |
Data-Flow Diagram | YouTestMe System Administrator | Diagram describing communication protocols between application components of the YouTestMe system. | PNG |
Resilience Testing | YouTestMe System Administrator | YouTestMe benchmarks and best practices for resilience testing. | |
Third-Party Dependency Management | YouTestMe Release Manager | Procedure for managing third-party software dependencies to ensure security, compatibility, and maintainability in software releases.. |
Customer Support
Link | Description | Type |
---|---|---|
Troubleshooting Guide For Proctored Tests | A guide for resolving the most frequent challenges related to proctored tests in the YouTestMe system. | |
Naming Conventions | Rules for naming components in YouTestMe GetCertified, commonly used when writing specifications and test cases for user acceptance testing. |
Legal Documentation
Link | Description | Type |
---|---|---|
EULA | End-User License Agreement, specifying the rights and restrictions which apply to the use of the software. | |
SLA | Service-Level Agreement, specifying the type of services provided to the customer, usually including but not limited to details about technical support and hosting services. | |
DPA | Data Processing Agreement, specifying data privacy, confidentiality, disclosure of information, and data security. | |
SCCs Canada - Serbia | The Standard Contractual Clauses (SCCs) between YouTestMe Canada and YouTestMe Serbia establish a legal framework for cross-border data transfers, ensuring compliance with GDPR and other data protection regulations. These clauses define security measures, data processing obligations, liability, and confidentiality to protect personal data exchanged between the entities. | |
SCCs Canada - Tunisia | The Standard Contractual Clauses (SCCs) between YouTestMe Canada and TalentBase Tunisia establish a legal framework for cross-border data transfers, ensuring compliance with GDPR and other data protection regulations. These clauses define security measures, data processing obligations, liability, and confidentiality to protect personal data exchanged between the entities. |
Name | Description | Type |
---|---|---|
YTM Instructions for Demo User | This document is your roadmap for navigating YouTestMe GetCertified's packages and roles. Discover Workspaces for focused demos, access various environments with existing data and explore package specifics and features. Notably, users share the same system-generated password for application access. Use this guide to enrich your GetCertified experience. |
Careers
We are hiring below positions
Role | Description |
---|---|
Application specialist | Roles such as Sales Associate, Marketing Specialist, QA specialist, and Development Coordinator assume that a person becomes an Application Specialist first and then acquires additional skills and knowledge to do Sales, Marketing, QA, Development coordination, and business improvements.
Can act as:
Training consist of active tasks:
|
Marketing and Sales Specialist | A key skill is to be able to present YouTestMe products and services in the best possible light on the website, presentations, documents and other materials that must be:
|
System Administrator | Linux, Windows and PostgreSQL administration. |