Difference between revisions of "Welcome to YouTestMe Wiki"

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=YouTestMe=
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==<big>YouTestMe</big>==
 
YouTestMe is a Canadian technology company headquartered in Toronto, providing software and services for secure remote online knowledge examination, training, and certification.
 
YouTestMe is a Canadian technology company headquartered in Toronto, providing software and services for secure remote online knowledge examination, training, and certification.
  
 
{| class="wikitable" style="border: none; background: none;"
 
{| class="wikitable" style="border: none; background: none;"
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! Link
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! Name
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
−
| [https://youtu.be/dNntAO9i6w0 Website]
+
| [https://www.youtestme.com/ Website]
 
| YouTestMe official website.
 
| YouTestMe official website.
 
| Webpage
 
| Webpage
 
|-
 
|-
−
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Copmany%20Information/YouTestMe%20-%20Company%20Information.pdf Company Infrormation]
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Company%20Information/YouTestMe%20-%20Company%20Information.pdf Company Information]
 
|General information about YouTestMe.
 
|General information about YouTestMe.
 
|PDF
 
|PDF
 
|-
 
|-
−
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Copmany%20Information/YouTestMe%20-%20References.pdf Company References]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Company%20Information/YouTestMe%20-%20References.pdf Company References]
−
| YouTestMe References.
+
| YouTestMe client contacts for reference checks.
 
| PDF
 
| PDF
 
|-
 
|-
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|}
 
|}
  
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=YouTestMe GetCertified=
+
===YouTestMe GetCertified===
 
YouTestMe GetCertified is the complete, all-in-one software for secure and remote online knowledge examination, training, and certification with optional proctoring services for monitoring testing sessions.
 
YouTestMe GetCertified is the complete, all-in-one software for secure and remote online knowledge examination, training, and certification with optional proctoring services for monitoring testing sessions.
  
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{| class="wikitable" style="border: none; background: none;"
 
{| class="wikitable" style="border: none; background: none;"
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! Link
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! Name
 
! Description
 
! Description
 
! Type
 
! Type
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| Video
 
| Video
 
|-
 
|-
−
| [https://www.youtestme.com/instructional-videos/ Video Tutorials]
+
| [https://www.youtestme.com/instructional-videos/ Application Walkthrough Videos]
 
| Set of instructional videos demonstrating the main modules and functionalities of YouTestMe GetCertified version 11.
 
| Set of instructional videos demonstrating the main modules and functionalities of YouTestMe GetCertified version 11.
 
| Webpage
 
| Webpage
 
|-
 
|-
−
| [https://www.youtestme.com/support-and-faq/ Knowledge Base]
+
| [https://www.youtestme.com/support-and-faq/ YouTestMe Knowledge Base]
 
| Catalog of articles containing step-by-step instructions for major workflows and functionalities.
 
| Catalog of articles containing step-by-step instructions for major workflows and functionalities.
 
| Webpage
 
| Webpage
−
|-
 
−
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Third-Party%20License%20Notice.htm Third-Party License Notice]
 
−
|
 
−
|
 
−
|-
 
−
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Releases/Release%2014.0%20(Tomcat%20project)/third_party_license.html Third-Party License Notice - 14.0 Release]
 
−
|The Third-Party License Notice for the 14.0 Release provides information about the third-party software and libraries used in this version of the application.
 
−
|HTML
 
−
|-
 
−
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Releases/Release%2014.0%20(Tomcat%20project)/dependency-check-report.html Depencency Check Report - 14.0 Release]
 
−
|The Dependency Check Report for the 14.0 Release is a comprehensive document that identifies and analyzes the software dependencies used in this version of the application.
 
−
|HTML
 
 
|}
 
|}
  
 
==Marketing Material==
 
==Marketing Material==
 
{| class="wikitable" style="border: none; background: none;"
 
{| class="wikitable" style="border: none; background: none;"
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! Link
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! Name
 
! Description
 
! Description
 
! Type
 
! Type
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| PDF
 
| PDF
 
|-
 
|-
−
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Presentations/YTM%20GetCertified%20Presentation%20Kit/English/YouTestMe%20AI%20&%20Live%20Proctoring%20Presentation.pdf Proctoring Presentation]
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Marketing/Marketing%20Material/Official%20brochures/2024/YouTestMe%20AI%20&%20LIVE%20Proctoring%20Broshure.pdf Proctoring Presentation]
 
| Discover how AI and live proctoring solution revolutionize the security and credibility of online examination.
 
| Discover how AI and live proctoring solution revolutionize the security and credibility of online examination.
 
| PDF
 
| PDF
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|Webpage
 
|Webpage
 
|-
 
|-
−
|[https://www.youtestme.com/blog/ Blogs]
+
|[https://www.youtestme.com/blog/ YouTestMe Blog]
 
|Informative articles, expert insights, and best practices related to online assessments, e-learning, and the latest developments in the YouTestMe platform.
 
|Informative articles, expert insights, and best practices related to online assessments, e-learning, and the latest developments in the YouTestMe platform.
 
|Webpage
 
|Webpage
 
|}
 
|}
  
−
== Tenders ==
+
== YouTestMe Trust Center – Legal, Data Privacy & IT Security ==
−
{| class="wikitable" style="border: none; background: none;"
+
Here at YouTestMe, we are fully committed to maintaining the highest standards in data privacy, legal compliance, security, and industry certifications. On this page, you will find all the essential documents, templates, examples, and detailed information necessary to understand our practices and ensure transparency, accountability, and compliance throughout our processes.</big>
−
! Link
+
=== Certifications & Compliance ===
 +
{| class="wikitable"
 +
! Name
 +
! Description
 +
! Type
 +
|-
 +
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/Official%20certificates%20and%20logos/2024-2025/Certificate%20ISO%2027001-2022%20-%20MALLOC%20INC.jpg ISO Certification ISO27001]
 +
| Official certification confirming compliance with ISO 27001 security standards.
 +
| PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/Official%20certificates%20and%20logos/2024-2025/Certificate%209001%20-%20MALLOC%20INC.jpg ISO Certification ISO9001]
 +
|Official certification verifying adherence to ISO 9001 quality management standards.
 +
|PDF
 +
|-
 +
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/SSAE-16%20SOC2%20Type%20II%20audit%20report/CertPRO%20SOC%202%20implementation/Letter%20of%20Engagement.pdf SOC 2 Compliance]
 +
| Letter of engagement outlining compliance with SOC 2 security and privacy requirements
 +
| PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Accessibility%20Conformance%20Report%20(based%20on%20VPAT%202.4).pdf Accessibility Conformance Report (based on VPAT 2.4)]
 +
|Assessment of YouTestMe GetCertified’s accessibility compliance with WCAG 2.1 standards.
 +
|PDF
 +
|-
 +
|ISO Cerification ISO27701
 +
|The ISO 27701 certification, which establishes a framework for privacy information management in compliance with GDPR and other data protection regulations, is planned for completion in the second half of 2025.
 +
|Text
 +
|}
 +
 
 +
=== Legal & Regulatory Documents ===
 +
{| class="wikitable"
 +
! Name
 
! Description
 
! Description
 
! Type
 
! Type
 
|-
 
|-
−
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Tenders/YouTestMe%20-%20Tenders%20FAQ.pdf Tender FAQ]
+
|[https://svn.youtestme.com/scm/svn/ytmlegal/trunk/Data+Processing+Agreements/YTM+Canada+and+Serbia+SCCs+and+UK+Addendum+to+SCCs.pdf Subprocessor Services Agreement]
−
| A concise guide addressing common inquiries regarding the tender process
+
|Agreement between YouTestMe Canada and YouTestMe Serbia outlining subprocessing services.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/ytmlegal/Data%20Processing%20Agreements/YTM%20Canada%20and%20Tunisia%20SCCs%20and%20UK%20Addendum%20to%20SCCs.pdf Subprocessor Services Agreement]
 +
|Agreement between YouTestMe Canada and Talent Base Tunisia outlining subprocessing services.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Data%20Processing%20Agreement.pdf Data Privacy Agreement]
 +
|Defines YouTestMe’s commitments and policies regarding data privacy.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Procedures/YouTestMe%20-%20Data%20Privacy%20and%20Security%20Policies.pdf Data Privacy and Security Policies]
 +
|Outlines YouTestMe’s data privacy and security policies.
 +
|PDF
 +
|-
 +
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Non-Disclosure-Agreement-Template.pdf NDA Agreement]
 +
| Legally binding agreement that protects confidential information exchanged between parties.
 
| PDF
 
| PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20End-User%20License%20Agreement.pdf EULA (End-User License Agreement)]
 +
|Agreement defining terms for end-user software usage.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Service-Level%20Agreement.pdf SLA (Service Level Agreement)]
 +
|Agreement outlining service commitments and performance standards.
 +
|PDF
 +
|-
 +
|[https://www.youtestme.com/gdpr/ GDPR Compliance]
 +
|Overview of YouTestMe GetCertified’s compliance with GDPR regulations.
 +
|Link
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Legal/Documents/YouTestMe%20-%20Malloc%20Inc/Business%20Name%20Registration%202023/Registration%20Information%20of%20a%20Business%20Name%20for%20a%20Corporation_EN.pdf YouTestMe Business Name Registration]
 +
|Official registration document for YouTestMe’s business name
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Legal/Documents/YouTestMe%20-%20Malloc%20Inc/Malloc_Article_of_Incorporation.pdf YouTestMe Article of Incorporation]
 +
|Official incorporation document for YouTestMe.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Acceptable%20Use%20Agreement.pdf Acceptable Use Agreement]
 +
|Defines the acceptable use policies for YouTestMe’s services.
 +
|PDF
 
|}
 
|}
  
−
==Technical Documentation==
+
=== Financial & Operational Information ===
 +
{| class="wikitable"
 +
! Name
 +
! Description
 +
! Type
 +
|-
 +
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Tenders/Malloc%20Inc.%20OA%20YouTestMe%20-%202023-2024%20-%20REN%20-%20Multi%20%23ESM0439735888%20-%20Eff.%20Aug.%2022,%202023.pdf Insurance Policies & Coverage Details]
 +
| Document outlining YouTestMe’s cybersecurity, information security, and data privacy insurance coverage, provided by Zensurance to mitigate business risks.
 +
| PDF
 +
|-
 +
|D-U-N-S® Number
 +
|The DUNS (Data Universal Numbering System) number is a unique nine-digit identifier assigned to businesses by Dun & Bradstreet (D&B). It is used globally to verify a company's identity and financial reliability, often required for government contracts, tenders, and business credit reports. Our D-U-N-S® number: '''203382358'''
 +
|Text
 +
|-
 +
|Business Number (BN):
 +
|A unique number issued by CRA for taxation and business identification purposes, with '''887897759''' serving as the official reference
 +
|Text
 +
|-
 +
|Registry ID
 +
|The identification number assigned in the provincial business registry of Ontario, specifically '''1093389''' for this business
 +
|Text
 +
|-
 +
|Company Status Notes
 +
|Confirms that the business is legally incorporated as a separate legal entity, noted as '''incorporated'''.
 +
|Text
 +
|-
 +
|NEQ Number
 +
|This is our NEQ number: '''1178703329.'''
 +
The NEQ (Numéro d’entreprise du Québec) is a unique ID for businesses in Québec, used for registration and legal purposes.
 +
|Text
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20W8%20-%20Template.pdf W-8BEN-E]
 +
|This is YTM W-8BEN-E form, used for tax certification purposes.
 +
|PDF
 +
|}
  
−
==== Classification of the YouTestMe Users ====
+
=== Security & IT Compliance ===
 
{| class="wikitable"
 
{| class="wikitable"
−
|+
+
! Name
−
!'''Name of the Role'''
+
! Description
−
!Role
+
! Type
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Information%20Security%20and%20Compliance%20Overview.pdf Information Security and Compliance Overview]
 +
|This document outlines YouTestMe’s security framework, covering access control, data protection, compliance measures, risk management, AI proctoring security, and governance policies to ensure the confidentiality, integrity, and availability of user data.
 +
|PDF
 +
|-
 +
| Penetration Test Results
 +
| A penetration testing report available upon request, with a signed NDA.
 +
| PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Business%20Continuity%20Planning.pdf Business Continuity Planning]
 +
|A strategic plan designed to restore essential business services swiftly in case of disruptions.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Procedures/Technical%20Procedures/System%20Access%20Policies.pdf System Access Policy]
 +
|YouTestMe’s policy on managing system access to ensure secure handling of sensitive data.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Logging.pdf Logging]
 +
|A guide answering key questions about logging practices and procedures for effective system monitoring.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Third-Party%20License%20Notice.htm Third-Party License Notice]
 +
|This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses:
 +
|HTML
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Releases/Release%2014.0%20(Tomcat%20project)/third_party_license.html Third-Party License Notice - 14.0 Release]
 +
|This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses:
 +
|HTML
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20Get%20Certified/Releases/Release%2014.0%20(Tomcat%20project)/dependency-check-report.html Depencency Check Report - 14.0 Release]
 +
|The Dependency Check Report for the 14.0 Release is a comprehensive document that identifies and analyzes the software dependencies used in this version of the application.
 +
|HTML
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Log%20Monitoring%20and%20Event%20Logging.pdf System Logs and Events Management]
 +
|YouTestMe best practices for event logging and log monitoring.
 +
|PDF
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Resilience%20Testing.pdf Resilience Testing]
 +
|YouTestMe benchmarks and best practices for resilience testing.
 +
|PDF
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Third-Party%20Dependency%20Management.pdf Third-Party Dependency Management]
 +
|Procedure for managing third-party software dependencies to ensure security, compatibility, and maintainability in software releases
 +
|PDF
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Marketing/Diagrams/Official/YouTestMe-Dataflow-diagram-color.png Data-Flow Diagram]
 +
|Diagram describing communication protocols between application components of the YouTestMe system.
 +
|PNG
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YouTestMe%20-%20Deployment%20Appliance%20Security%20Hardening.pdf Virtual Appliance Security Hardenings]
 +
|Additional security measures for YouTestMe virtual appliance.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Information%20Security%20Policies.pdf Information Security Policies]
 +
|The Information Security Document that outlines the company's policies, procedures, and best practices for ensuring the security of sensitive information and data assets.
 +
|PDF
 +
|-
 +
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20PostgreSQL%20Secure%20SSL%20Connection.pdf PostgreSQL Secure SSL Connection]
 +
|Instructions for secure SSL connection to PostgreSQL database via pgAdmin.
 +
|PDF
 +
|-
 +
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Risk%20Management.pdf Risk Management]
 +
|The risk management document outlines the comprehensive policies and procedures for assessing risks and ensuring the security of our business operations. It serves as a guide for identifying potential threats, evaluating their impact, and implementing measures to mitigate risks effectively, safeguarding the continuity and integrity of our business processes.
 +
|PDF
 
|-
 
|-
−
|YouTestMe System Administrator
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Data%20Classification.pdf Data Classification]
−
|Install, configure and maintain YouTestMe virtual machines and underlying platform
+
|The document on data classification delineates clear policies for categorizing and managing access to various types of data within our organization. It establishes criteria for classifying data based on sensitivity and importance alongside guidelines for controlling access levels, ensuring confidentiality, integrity, and availability in alignment with regulatory requirements and organizational needs.
 +
|PDF
 
|-
 
|-
−
|YouTestMe Application Administrator
+
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Public%20Documentation/YouTestMe%20-%20AI%20Policy.pdf YouTestMe - AI Policy]
−
|Control YouTestMe application settings such as branding, date formats, integration with mail server, create and remove application users, etc.
+
|Ethical principles, compliance, and responsible use of AI in proctoring, assessment, and automation.
 +
|PDF
 +
|}
 +
 
 +
=== Tenders ===
 +
{| class="wikitable" style="border: none; background: none;"
 +
! Name
 +
! Description
 +
! Type
 
|-
 
|-
−
|YouTestMe Application Users
+
| [https://wiki.youtestme.com/youtestme/youtestmedoc/Tenders/YouTestMe%20-%20Tenders%20FAQ.pdf Tender FAQ]
−
|Instructors organizing knowledge tests, content (questions, tests) creators, candidates doing tests.
+
| A concise guide addressing common inquiries regarding the tender process
 +
| PDF
 
|}
 
|}
  
−
=== YouTestMe Installation, Configuration and Maintenance Manuals ===
+
===YouTestMe Installation, Configuration and Maintenance Manuals===
 
{| class="wikitable" style="border: none; background: none;"
 
{| class="wikitable" style="border: none; background: none;"
−
! Link
+
! Name
 
!Role
 
!Role
 
! Description
 
! Description
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{| class="wikitable"
 
{| class="wikitable"
 
|+
 
|+
−
!Link
+
!Name
 
!Role
 
!Role
 
!Description
 
!Description
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=== Default certificate templates ===
 
=== Default certificate templates ===
 
{| class="wikitable"
 
{| class="wikitable"
−
!Link
+
!Name
 
!Description
 
!Description
 
!Type
 
!Type
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|ZIP
 
|ZIP
 
|-
 
|-
−
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/blank-middle-portrait.jasper Portrait Orinetation]
+
|[{{SERVER}}/youtestme/youtestmedoc/YTM%20Customer%20Support/Default%20certificate%20templates/blank-middle-portrait.jasper Portrait Orientation]
 
|Portrait Orinetation
 
|Portrait Orinetation
 
|Jasper
 
|Jasper
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|Jasper
 
|Jasper
 
|}
 
|}
−
 
−
===Security and Accessibility General Presentation===
 
−
 
−
{| class="wikitable" style="border: none; background: none;"
 
−
! Link
 
−
!Role
 
−
! Description
 
−
! Type
 
−
|-
 
−
|[{{SERVER}}/youtestme/youtestmedoc/Projects/YTM%20VM%20Appliances/YTM%20Deployment%20Appliance/YouTestMe%20-%20Deployment%20Appliance%20Security%20Hardening.pdf Virtual Appliance Security Hardenings]
 
−
|YouTestMe System Administrator
 
−
| Additional security measures for YouTestMe virtual appliance.
 
−
| PDF
 
−
|-
 
−
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Information%20Security%20Policies.pdf Information Security Policies]
 
−
|YouTestMe System Administrator
 
−
| The Information Security Document that outlines the company's policies, procedures, and best practices for ensuring the security of sensitive information and data assets.
 
−
| PDF
 
−
|-
 
−
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20PostgreSQL%20Secure%20SSL%20Connection.pdf PostgreSQL Secure SSL Connection]
 
−
|YouTestMe System Administrator
 
−
| Instructions for secure SSL connection to PostgreSQL database via pgAdmin.
 
−
| PDF
 
−
|-
 
−
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20PostgreSQL%20Transparent%20Data%20Encryption.pdf PostgreSQL Transparent Data Encryption]
 
−
|YouTestMe System Administrator
 
−
| Explanation of the CYBERTEC concept for transparent data encryption on PostgreSQL.
 
−
| PDF
 
−
|-
 
−
|[{{SERVER}}/youtestme/youtestmedoc/Sales/YouTestMe%20-%20Accessibility%20Conformance%20Report%20(based%20on%20VPAT%202.4).pdf Accessibility Conformance Report (based on VPAT 2.4)]
 
−
|YouTestMe System Administrator
 
−
| A report that summarizes the YouTestMe GetCertified level of accessibility conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 standards.
 
−
| PDF
 
−
|-
 
−
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Risk%20Management.pdf Risk Management]
 
−
|YouTestMe System Administrator
 
−
|The risk management document outlines the comprehensive policies and procedures for assessing risks and ensuring the security of our business operations. It serves as a guide for identifying potential threats, evaluating their impact, and implementing measures to mitigate risks effectively, safeguarding the continuity and integrity of our business processes.
 
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|PDF
 
−
|-
 
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|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/Data%20Classification.pdf Data Classification]
 
−
|YouTestMe System Administrator
 
−
|The document on data classification delineates clear policies for categorizing and managing access to various types of data within our organization. It establishes criteria for classifying data based on sensitivity and importance alongside guidelines for controlling access levels, ensuring confidentiality, integrity, and availability in alignment with regulatory requirements and organizational needs.
 
−
|PDF
 
−
|-
 
−
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/ISO%20Certificates/YouTestMe%20-%20ISO%2027001%20-%20Certificate.jpg ISO/IEC 27001]
 
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|YouTestMe System Administrator
 
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| YouTestMe ISO/IEC 27001 certificate for managing information security.
 
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| PDF
 
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|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/ISO%20Certificates/YouTestMe%20-%20ISO%209001%20-%20Certificate.jpg ISO 9001]
 
−
|YouTestMe System Administrator
 
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|YouTestMe ISO 9001:2015 certificate.
 
−
|PDF
 
−
|-
 
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|[https://wiki.youtestme.com/youtestme/youtestmedoc/Projects/ISO%20Standardization/SSAE-16%20SOC2%20Type%20II%20audit%20report/Final%20Report/Audit%20Report-SSAE%2018%20SOC%202-YouTestMe%20-%20final%20version.pdf SSAE-16 SOC2 Type II audit report]
 
−
|YouTestMe System Administrator
 
−
|The '''SSAE-18 SOC 2 Type II Audit Report''' for YouTestMe covers the assessment of our controls related to security, availability, processing integrity, confidentiality, and privacy. This report includes detailed evaluations of our risk management processes, security policies, and system monitoring procedures, ensuring that we meet the requirements for data protection and service reliability. It highlights the effectiveness of our internal controls over the development and delivery of IT services, confirming compliance with the standards required by SSAE-18 SOC 2 Type II.
 
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|PDF
 
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|}
 
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=== System Documentation ===
 
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{| class="wikitable" style="border: none; background: none;"
 
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|-
 
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| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Business%20Continuity%20Planning.pdf Business Continuity Planning]
 
−
|YouTestMe System Administrator
 
−
| Logistic plan to restore interrupted business services.
 
−
| PDF
 
−
|-
 
−
|[https://wiki.youtestme.com/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YTM%20Log%20Monitoring%20and%20Event%20Logging.pdf System Logs and Events Management]
 
−
|YouTestMe System Administrator
 
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|YouTestMe best practices for event logging and log monitoring.
 
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|PDF
 
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|-
 
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| [{{SERVER}}/youtestme/youtestmedoc/Marketing/Diagrams/Official/YouTestMe-Dataflow-diagram-color.png Data-Flow Diagram]
 
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|YouTestMe System Administrator
 
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| Diagram describing communication protocols between application components of the YouTestMe system.
 
−
| PNG
 
−
|-
 
−
|[{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Resilience%20Testing.pdf Resilience Testing]
 
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|YouTestMe System Administrator
 
−
|YouTestMe benchmarks and best practices for resilience testing.
 
−
|PDF
 
−
|-
 
−
| [{{SERVER}}/youtestme/youtestmedoc/Sales/Documentation%20for%20clients/YouTestMe%20-%20Third-Party%20Dependency%20Management.pdf Third-Party Dependency Management]
 
−
| YouTestMe Release Manager
 
−
| Procedure for managing third-party software dependencies to ensure security, compatibility, and maintainability in software releases..
 
−
| PDF
 
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|}
 
−
 
 
==Customer Support==
 
==Customer Support==
  
 
{| class="wikitable" style="border: none; background: none;"
 
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===Navigating YouTestMe GetCertified Packages===
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| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20End-User%20License%20Agreement.pdf EULA]
 
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|| End-User License Agreement, specifying the rights and restrictions which apply to the use of the software.
 
−
|| PDF
 
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| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Service-Level%20Agreement.pdf SLA]
 
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|| Service-Level Agreement, specifying the type of services provided to the customer, usually including but not limited to details about technical support and hosting services.
 
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|| PDF
 
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|-
 
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| [{{SERVER}}/youtestme/youtestmedoc/Document%20Templates/Clients/Legal%20Templates%20(Contracts,%20EULA,%20SLA,%20etc.)/YouTestMe%20-%20Data%20Processing%20Agreement.pdf DPA]
 
−
|| Data Processing Agreement, specifying data privacy, confidentiality, disclosure of information, and data security.
 
−
|| PDF
 
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== Navigating YouTestMe GetCertified Packages ==
 
 
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== Careers ==
 
We are hiring below positions
 
We are hiring below positions
 
{| class="wikitable"
 
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# complete complex tasks in the application
 
# complete complex tasks in the application
 
# create new articles
 
# create new articles
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# improve YouTestMe website, wiki, wiki2, golden copy  (procedures, manuals, demo application)
+
# improve YouTestMe website, wiki, golden copy  (procedures, manuals, demo application)
 
# analyze videos from meetings with clients and make business related improvements  
 
# analyze videos from meetings with clients and make business related improvements  
 
# attend at least 5 meetings with clients as an assistant taking meeting minutes and providing meeting analysis
 
# attend at least 5 meetings with clients as an assistant taking meeting minutes and providing meeting analysis
 
|-
 
|-
−
|[[Title=Marketing and Sales Specialist|Marketing and Sales Specialist]]
+
|[[Marketing and Sales Specialist]]
 
|A key skill is to be able to present YouTestMe products and services in the best possible light on the website, presentations, documents and other materials that must be:
 
|A key skill is to be able to present YouTestMe products and services in the best possible light on the website, presentations, documents and other materials that must be:
  

Latest revision as of 12:28, 26 March 2025

YouTestMe

YouTestMe is a Canadian technology company headquartered in Toronto, providing software and services for secure remote online knowledge examination, training, and certification.

Name Description Type
Website YouTestMe official website. Webpage
Company Information General information about YouTestMe. PDF
Company References YouTestMe client contacts for reference checks. PDF
YouTestMe Competitive Advantage YouTestMe’s unique strengths and market differentiators. PDF

YouTestMe GetCertified

YouTestMe GetCertified is the complete, all-in-one software for secure and remote online knowledge examination, training, and certification with optional proctoring services for monitoring testing sessions.

General Information

Name Description Type
General Presentation The official presentation of YouTestMe. PDF
General Presentation - Long Long version of the official YouTestMe presentation PDF
Application Overview 2-minute video explaining the main uses and features of YouTestMe GetCertified. Video
Application Walkthrough Videos Set of instructional videos demonstrating the main modules and functionalities of YouTestMe GetCertified version 11. Webpage
YouTestMe Knowledge Base Catalog of articles containing step-by-step instructions for major workflows and functionalities. Webpage

Marketing Material

Name Description Type
Customer Success Stories Discover how YouTestMe has transformed the assessment experience for our clients through these inspiring success stories. Webpage
YouTestMe Comprehensive Overview All-encompassing presentation of YouTestMe's robust online examination platform. PDF
Proctoring Presentation Discover how AI and live proctoring solution revolutionize the security and credibility of online examination. PDF
Press and Media Explore articles, press releases, and media coverage featuring YouTestMe. Webpage
YouTestMe Blog Informative articles, expert insights, and best practices related to online assessments, e-learning, and the latest developments in the YouTestMe platform. Webpage

YouTestMe Trust Center – Legal, Data Privacy & IT Security

Here at YouTestMe, we are fully committed to maintaining the highest standards in data privacy, legal compliance, security, and industry certifications. On this page, you will find all the essential documents, templates, examples, and detailed information necessary to understand our practices and ensure transparency, accountability, and compliance throughout our processes.

Certifications & Compliance

Name Description Type
ISO Certification ISO27001 Official certification confirming compliance with ISO 27001 security standards. PDF
ISO Certification ISO9001 Official certification verifying adherence to ISO 9001 quality management standards. PDF
SOC 2 Compliance Letter of engagement outlining compliance with SOC 2 security and privacy requirements PDF
Accessibility Conformance Report (based on VPAT 2.4) Assessment of YouTestMe GetCertified’s accessibility compliance with WCAG 2.1 standards. PDF
ISO Cerification ISO27701 The ISO 27701 certification, which establishes a framework for privacy information management in compliance with GDPR and other data protection regulations, is planned for completion in the second half of 2025. Text

Legal & Regulatory Documents

Name Description Type
Subprocessor Services Agreement Agreement between YouTestMe Canada and YouTestMe Serbia outlining subprocessing services. PDF
Subprocessor Services Agreement Agreement between YouTestMe Canada and Talent Base Tunisia outlining subprocessing services. PDF
Data Privacy Agreement Defines YouTestMe’s commitments and policies regarding data privacy. PDF
Data Privacy and Security Policies Outlines YouTestMe’s data privacy and security policies. PDF
NDA Agreement Legally binding agreement that protects confidential information exchanged between parties. PDF
EULA (End-User License Agreement) Agreement defining terms for end-user software usage. PDF
SLA (Service Level Agreement) Agreement outlining service commitments and performance standards. PDF
GDPR Compliance Overview of YouTestMe GetCertified’s compliance with GDPR regulations. Link
YouTestMe Business Name Registration Official registration document for YouTestMe’s business name PDF
YouTestMe Article of Incorporation Official incorporation document for YouTestMe. PDF
Acceptable Use Agreement Defines the acceptable use policies for YouTestMe’s services. PDF

Financial & Operational Information

Name Description Type
Insurance Policies & Coverage Details Document outlining YouTestMe’s cybersecurity, information security, and data privacy insurance coverage, provided by Zensurance to mitigate business risks. PDF
D-U-N-S® Number The DUNS (Data Universal Numbering System) number is a unique nine-digit identifier assigned to businesses by Dun & Bradstreet (D&B). It is used globally to verify a company's identity and financial reliability, often required for government contracts, tenders, and business credit reports. Our D-U-N-S® number: 203382358 Text
Business Number (BN): A unique number issued by CRA for taxation and business identification purposes, with 887897759 serving as the official reference Text
Registry ID The identification number assigned in the provincial business registry of Ontario, specifically 1093389 for this business Text
Company Status Notes Confirms that the business is legally incorporated as a separate legal entity, noted as incorporated. Text
NEQ Number This is our NEQ number: 1178703329.

The NEQ (Numéro d’entreprise du Québec) is a unique ID for businesses in Québec, used for registration and legal purposes.

Text
W-8BEN-E This is YTM W-8BEN-E form, used for tax certification purposes. PDF

Security & IT Compliance

Name Description Type
Information Security and Compliance Overview This document outlines YouTestMe’s security framework, covering access control, data protection, compliance measures, risk management, AI proctoring security, and governance policies to ensure the confidentiality, integrity, and availability of user data. PDF
Penetration Test Results A penetration testing report available upon request, with a signed NDA. PDF
Business Continuity Planning A strategic plan designed to restore essential business services swiftly in case of disruptions. PDF
System Access Policy YouTestMe’s policy on managing system access to ensure secure handling of sensitive data. PDF
Logging A guide answering key questions about logging practices and procedures for effective system monitoring. PDF
Third-Party License Notice This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses: HTML
Third-Party License Notice - 14.0 Release This document contains information about the third-party software components used in YouTestMe GetCertified, including their respective licenses: HTML
Depencency Check Report - 14.0 Release The Dependency Check Report for the 14.0 Release is a comprehensive document that identifies and analyzes the software dependencies used in this version of the application. HTML
System Logs and Events Management YouTestMe best practices for event logging and log monitoring. PDF
Resilience Testing YouTestMe benchmarks and best practices for resilience testing. PDF
Third-Party Dependency Management Procedure for managing third-party software dependencies to ensure security, compatibility, and maintainability in software releases PDF
Data-Flow Diagram Diagram describing communication protocols between application components of the YouTestMe system. PNG
Virtual Appliance Security Hardenings Additional security measures for YouTestMe virtual appliance. PDF
Information Security Policies The Information Security Document that outlines the company's policies, procedures, and best practices for ensuring the security of sensitive information and data assets. PDF
PostgreSQL Secure SSL Connection Instructions for secure SSL connection to PostgreSQL database via pgAdmin. PDF
Risk Management The risk management document outlines the comprehensive policies and procedures for assessing risks and ensuring the security of our business operations. It serves as a guide for identifying potential threats, evaluating their impact, and implementing measures to mitigate risks effectively, safeguarding the continuity and integrity of our business processes. PDF
Data Classification The document on data classification delineates clear policies for categorizing and managing access to various types of data within our organization. It establishes criteria for classifying data based on sensitivity and importance alongside guidelines for controlling access levels, ensuring confidentiality, integrity, and availability in alignment with regulatory requirements and organizational needs. PDF
YouTestMe - AI Policy Ethical principles, compliance, and responsible use of AI in proctoring, assessment, and automation. PDF

Tenders

Name Description Type
Tender FAQ A concise guide addressing common inquiries regarding the tender process PDF

YouTestMe Installation, Configuration and Maintenance Manuals

Name Role Description Type
YouTestMe Standard Edition - Installation and Support Manual YouTestMe System Administrator Step-by-step instructions for installing the standard version of the YouTestMe application on your server as a virtual appliance for the on-premise clients. PDF
YouTestMe Enterprise Edition - Installation and Support Manual YouTestMe System Administrator Step-by-step instructions for installing the enterprise version of the YouTestMe application on your servers delivered as a set of virtual appliances for the on-premise clients. PDF
PostgreSQL Hot Standby Database Configuration YouTestMe System Administrator Learn how to configure the Hot Standby PostgreSQL database to ensure continuous backup using real-time data replication. PDF
Off-The-Grid Testing YouTestMe System Administrator Step-by-step instructions for organizing online knowledge testing in areas without an internet connection and electricity. PDF

Usage Instructions

Name Role Description Type
Instructions For First Time Use YouTestMe Application Administrator Instructions for accessing the application for the first time and recommended initial settings (changing the passwords and the time zone). PDF
OMR Scanner YouTestMe Application Administrator Workflow for organizing paper-based testing and using the OMR scanner with the YouTestMe system. PDF

Default certificate templates

Name Description Type
Default certificate templates This folder contains a set of default certificate templates that can be used as a foundation for creating customized personal certificates with Jasper Reports. These templates provide a flexible starting point, allowing you to easily modify and tailor your own certificates according to your specific needs.
Use these templates to streamline the certificate creation process and design certificates that suit your requirements. 		ZIP
Portrait Orientation Portrait Orinetation Jasper
Landscape Orinetation Landscape Orientation Jasper
Rounded Orinetation Rounded Header Jasper
Golden Orinetation Golden Header Line Jasper

Customer Support

Name Description Type
Troubleshooting Guide For Proctored Tests A guide for resolving the most frequent challenges related to proctored tests in the YouTestMe system. PDF
Naming Conventions Rules for naming components in YouTestMe GetCertified, commonly used when writing specifications and test cases for user acceptance testing. PDF

Navigating YouTestMe GetCertified Packages

Name Description Type
YTM Instructions for Demo User This document is your roadmap for navigating YouTestMe GetCertified's packages and roles. Discover Workspaces for focused demos, access various environments with existing data and explore package specifics and features. Notably, users share the same system-generated password for application access. Use this guide to enrich your GetCertified experience. PDF

Careers

We are hiring below positions

Role Description
Application specialist Roles such as Sales Associate, Marketing Specialist, QA specialist, and Development Coordinator assume that a person becomes an Application Specialist first and then acquires additional skills and knowledge to do Sales, Marketing, QA, Development coordination, and business improvements.

Can act as:

  1. sales associate
  2. development coordinator and interface with clients
  3. support specialist
  4. business analyst improving the business
  5. QA

Training consist of active tasks:

  1. complete complex tasks in the application
  2. create new articles
  3. improve YouTestMe website, wiki, golden copy (procedures, manuals, demo application)
  4. analyze videos from meetings with clients and make business related improvements
  5. attend at least 5 meetings with clients as an assistant taking meeting minutes and providing meeting analysis
Marketing and Sales Specialist A key skill is to be able to present YouTestMe products and services in the best possible light on the website, presentations, documents and other materials that must be:
  • impressive
  • easy to understand
  • accurate and complete
  • clients can easily see the benefits
System Administrator Linux, Windows and PostgreSQL administration.
Retrieved from "https://wiki.youtestme.com/index.php?title=Welcome_to_YouTestMe_Wiki&oldid=5353"