IFSE Help Center
Customer Support Contact Information
| Phone: | +1 888 418 1718 and +1 647 558 6017 |
| Email Address: | support@youtestme.com |
Important links
| Link to Production Environment: | https://ifse.youtestme.com/ |
| Link to Sandbox Environment: | https://demo13.youtestme.com |
| Sandbox and Production Deliveries: | https://docs.google.com/spreadsheets/d/1hA5dr-TZ5CO7hZWFRGAgePJAhSsSdDS3POFKsl9hPr8/edit#gid=0 |
Old Version of the App
User Manual
| Link | Description |
|---|---|
| User Manual 1.3 | User Manual 1.3 is the document that contains procedures for the following test cases: -How to create CSR user role -How to create Content Manager user role -Create new user profile in YTM -Import questions from external system -Create PearsonVue exam -Create Paper Based exam -Create Online Non-proctored exam -Create Online remote-proctored exam -Create Dummy-proctored exam -Different options to show report and for report content -Paper based exams - exam venues setup -Online proctored exams – setup common sessions -Manual setup of common sessions -Online proctored exams – setup common sessions -How to test actual results from PearsonVue -PearsonVue exams – prepare PearsonVue package -Test results verification - Online tests -Test results verification - Online AI-proctored tests -Test results verification - Online live-proctored test -Import results from PearsonVue and process them (hold & release) -Testing whole process - Online AI-proctored exam - How to generate a report to show attempts suspended for technical reasons |
Standard Instructional Materials
This chapter contains instructional documents and videos for administrators on how to use YouTestMe GetCertified application.
Getting Started with YouTestMe
| Link | Description |
|---|---|
| Getting started with YouTestMe GetCertified | Aims to provide the complete guide to getting started with YouTestMe and recommendations for the best use cases, enabling clients to organize the whole testing process easily. |
| Application overview | One-minute overview of the main modules in YouTestMe GetCertified 10.0 |
Users
Follow the steps below to explore this module.
| Steps | Link | Description | Type |
|---|---|---|---|
| 1 | Roles and permissions | Explanation of the roles and permissions, default system roles with their different levels of access, and step by step instructions on creating a new role with custom permissions. | Video |
| 2 | User groups | A quick overview of User Groups module, instructions on how to organize users into groups, and examine group statistics. | Video |
| 3 | How to create user group manager | Instructions on creating a role in the application that has permission to access, create, and/or manage user groups. | Video |
Tests
Follow the steps below to explore this module.
| Steps | Link | Description | Type |
|---|---|---|---|
| 1 | Creating a simple test | Explanation on how to create a simple test without sections and assign candidates to it. | Video |
| 2 | How to predefine feedback to answers | Instructions on how to provide candidates feedback to selected answers that will be displayed during the test-taking process. | Video |
| 3 | How to set up report content | Instructions on how to set up reports containing test results – configure the content, report lifespan, and report visibility time for test-takers | Video |
| 4 | How to define grading scales and passing marks | Explanation of the grading scales, their configurations, instructions on applying automatic grading to test with or without sections, and step-by-step instructions on how to create a new one. | Video |
| 5 | Test-taking process | Candidate's perspective of the Test-taking Process and quick overview of all question types | Video |
| 6 | How to edit published test settings | Explanation of different ways to edit published test settings, add new questions, or delete existing ones, change the passing mark for the test and preview all the changes. | Article |
| 7 | How to create a test with attachments | Explanation on how to add attachments that can be displayed to candidates only at the beginning of the test or throughout the whole test-taking. | Article |
| 8 | Test-Taking Guide | Guide to the test-taking process with the Proctoring option turned on (English version). | |
| 9 | Guide de prise de test | Guide to the test-taking process with the Proctoring option turned on (French version). | |
| 10 | Online Exam Guide | Guide on how to create an online test with a testing session that requires a password to join. |
Questions and Question Pools
Follow the steps below to explore this module.
| Steps | Link | Description | Type |
|---|---|---|---|
| 1 | Question pools | In this video, you will learn about question pool functionalities and 10 question types supported by YouTestMe GetCertified. | Video |
| 2 | How to create a new question within a question pool | Instructions on how to manage question pool, create questions within it, add a translation, set a scoring method, create a branching, and add mathematical formulas. | Video |
| 3 | Question tags | Explanation of question tags, instructions on how to add them through question pools, and how to filter them in question pools later by the tags they contain. | Video |
| 4 | Pool questions excel template - documentation | The document explains the Pool questions Excel template sheets and columns and how to fill them. The recommended values of Question ID, External ID, and Data Source columns for the IFSE use-case are listed in this document. | |
| 5 | IFSE questions import excel sample | Sample of filled Excel file with different types of questions adapted for the IFSE use-case. | XLSX |
| 6 | Single choice question | Instructions on how to create a single choice question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 7 | Multiple choice question | Instructions on how to create a multiple choice question type, explanation of its configurations, and a preview of it in a test-taking process. | Video |
| 8 | Branching questions | Instructions on how to enable the branching feature for several question types to create the subsequent questions based on the chosen answer/response. | Video |
| 9 | How to create question pool manager | Additional user-defined fields attached to exam questions in order to search for questions containing word(s) in these fields. | Video |
| N/A | Difference Between an Answer and Question Feedback in the Excel Templates | The document explains the difference between an answer and question feedback in the excel templates and recommendations for using functionality. |
Proctoring
Follow the steps below to explore this module.
| Steps | Link | Description | Type |
|---|---|---|---|
| 1 | Online proctoring (candidate's perspective) | Instructions on how to take a live proctored exam: conduct an equipment check, verify your identity and interact with a proctor | Video |
| 2 | Online proctoring (proctor's perspective) | Proctor's perspective of live and automated monitoring, and instructions on evaluating user behavior throughout online assessments | Video |
System
Follow the steps below to explore this module.
| Steps | Link | Description | Type |
|---|---|---|---|
| 1 | How to change and reset the password | Instructions on how to change and reset the personal password and change other user's password. | Video |
| 2 | How to change application theme and branding | Instructions on how to change application theme, the appearance of the login page, logo, and favicon. | Video |
Reports
Current version of the application
| Link | Description | Type |
|---|---|---|
| Exporting test results and entering points into the system | How to export results and enter points into the system. | Article |
| Customizing PDF version of a score report | How to customize PDF version of a score report. | Article |
| How to Schedule Reports | How to schedule the sending of reports to the test administrators. | Video |
| Report Builder | How to use report builder. | Video |
| How to Create Overall Statistics Reports | This article explains how to create unique statistic reports containing general information about all the predefined reports categories. | Article |
UAT Instructional Materials
Online Exams - Starting Exams Using a Deep Link
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Acceptance Criteria | Type |
|---|---|---|---|
| 1 | Accessing the test using the deep link | Students can seamlessly launch an online YTM exam from LMS without having to log in. Scope to include all online proctored/non-proctored exams, quizzes, exercises, etc. | Article |
| 1 | Accessing the application using the deep link | IFSE users (CSR-Customer Service Reps) can navigate to YTM to setup exam info, sessions, results, etc. and immediate test access. | Video |
Booking Enhancements
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Acceptance Criteria | Type |
|---|---|---|---|
| 24 | Exam locations table to store all location addresses for pull-down list | For IFSE user to pre-setup all paper exam locations with location name, address, phone | Video |
| 25 | Proctors table to store all proctor's information for pull-down list | For IFSE user to pre-setup all proctor's information with name, address, email address, phone | Video |
| 26 | Paper exam session - to set up physical exam sessions | For IFSE user to set up paper exam sessions by selecting a location from the pull-down list, select/assign proctor from the pull-down list, setup date/time, seat limit. | Video |
| N/A | How to edit the common session | For IFSE user to be able to edit the previously created common session. | Video |
| N/A | How to assign proctors to the common session | For IFSE user to be able to assign the proctors to the common session. | Video |
| N/A | How to automatically set booking and cancellation deadlines depending on the test delivery preference | N/A | Article |
PearsonVue Exams - import results
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Acceptance Criteria | Type |
|---|---|---|---|
| 7 | How to create an exam for PearsonVue integration | YTM system to be able to import PearsonVUE's student exam result detail (questions/answers info for analysis & psychometric reporting). | Video |
| 7 | How to import PearsonVue test results | YTM system to be able to import PearsonVUE's student exam result detail (questions/answers info for analysis & psychometric reporting). | Video |
| 7 | How to export the PearsonVue files with simulated test results and import PearsonVue test results with exported files | YTM system to be able to import PearsonVUE's student exam result detail (questions/answers info for analysis & psychometric reporting). | Video |
Exam Enhancements
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| 3 | How to create test using test generator | Equate - exam difficulty, assign question difficulty | - Exam questions in the pool can be categorized in various difficulties (for examples, easy-medium-hard, etc.)
- Exam can be set up to include a number of questions from each category (for example, 5 questions from easy, 5 from medium, 5 from hard). |
Video |
| 11 | How to manually create multiple test versions | Retire Versions - do not generate out to new students Keep in "retired" status for marking purposes and history/inquiry purposes | Exam to have a status field so that user can assign a status to each exam (user defined status field, i.e. active, retired, pending).
User can define which status can be used to assign to exam session. |
Video |
| 13 | Learn about question pools | Additional fields - unit/chapter #, section #, page # | Additional user-defined fields attached to exam questions in order to search for questions containing word(s) in these fields. | Video |
| 13 | Learn about question tags | Additional fields - unit/chapter #, section #, page # | Additional user-defined fields attached to exam questions in order to search for questions containing word(s) in these fields. | Video |
| 14 | N/A | Searchable and reportable fields (search and edit exam items for any exam) | See #13 | N/A |
| 16 | Learn about question tags | Item tagging: question type, question difficulty | Assigning tag words to each exam questions for users to be able to search for questions based on certain word(s) (can be incorporated into # 13). | Video |
| 16 | How to import the questions with tags in the question pool using the predefined excel template | Item tagging: question type, question difficulty | Assigning tag words to each exam questions for users to be able to search for questions based on certain word(s) (can be incorporated into # 13). | Video |
| 17 | How to set up report content | Item feedback: unique feedbacks to every question attempt | - Feedback to student for each exam/test answer.
- User to be able to enable/disable feedback display. |
Video |
| 17 | How to provide feedback to answers | Item feedback: unique feedbacks to every question attempt | - Feedback to student for each exam/test answer.
- User to be able to enable/disable feedback display. |
Video |
| 27 | Show or hide Passed/Failed label | Provide a "Pass/Fail" result to student based on the passing grade defined in the exam | User to be able to enable/disable displaying of the "Pass/Fail" status for online exam | Video |
| N/A | Delivery preference | Automatic setting for booking deadline and cancelation deadline based on delivery preference | For IFSE user to be able to set automatic booking and cancelation deadlines based on delivery preference | Video |
Hold and release grades for Pearson VUE
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | How to hold and release grades | - Hold and release grades
- No Show parameter |
N/A | Video |
Paper-based exams - booking
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| 9 | Export paper-based session | Report for packing/shipping from inventory | The CSR (Customer Service Representative) to be able to print the exam package which includes a list of attendees, student's exam labels, & sign off sheet, etc. sample package will be provided. | Video |
| 10 | Uniform test version distribution and no version repeating on re-writes | Ensure no repeats of versions on rewrites | When a student takes a (paper) exam as a re-write (2nd or 3rd attempt), YTM system to assign a different version of the paper exam to the student (different version for each attempt)
For online exams, questions & multiple choice answers can be randomized. |
Video |
| 10 | How to create multiple test versions for static exam | Ensure no repeats of versions on rewrites | When a student takes a (paper) exam as a re-write (2nd or 3rd attempt), YTM system to assign a different version of the paper exam to the student (different version for each attempt)
For online exams, questions & multiple choice answers can be randomized. |
Video |
| n/a | Unique quiz code | n/a | n/a | Video |
SFTP data exchange with Pearson VUE
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | How to set up SFTP data exchange with PearsonVUE | SFTP data exchange with Pearson | N/A | Article |
Pearson VUE Exams - export package
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| 8 | PearsonVUE export to VBI package | Export to VBI or QTI | Export data in rich text format (.rtf), formatting as provided sample file & PearsonVUE's specs.
IFSE must be import the VBI file successfully into PearsonVUE. |
Video |
Import template for testing locations
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | How to import testing locations | Import template for testing locations | YouTestMe to build an import template for IFSE to import testing locations into YouTestMe system.
To migrate a large number of testing locations from the current LMS system into the YouTestMe system programmatically using export/import function. |
Video |
Paper-based exams - import and export
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| 5 | Import scantron data from remark | Export and import for paper-based exams | - Need capability to import questions into YTM system (import template) | Video |
| 5 | Paper-printing package | Export and import for paper-based exams | - Paper exam (output) can be printed with multiple questions per page to fill up the page (a question not to span over 2 pages) | Video |
| 5 | How to change answer ordinal markup | Export and import for paper-based exams | - Paper exam (output) can be printed with multiple questions per page to fill up the page (a question not to span over 2 pages) | Article |
| 5 | How to change the logo | Export and import for paper-based exams | - Paper exam (output) can be printed with multiple questions per page to fill up the page (a question not to span over 2 pages) | Video |
Import template for the Paper exam sessions
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | How to import Paper exam sessions | Import template for the Paper exam sessions | N/A | Video |
Automating the displaying of correct language
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | How to automate displaying of correct language | Automating the displaying of correct language | N/A | Video |
Improvements in Roles and Permissions
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | How CRS role can create a proctor role | CRS role to be able to create just a proctor role | N/A | Video |
| N/A | Testing location permissions | -Permission that allows only read-only testing location page
-Permission that allows managing testing location page |
N/A | Video |
Hold and Release for Paper
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | Hold and release grades for Paper | - Paper Exam result preview process
- Paper Exam No Show process |
N/A | Video |
Dummy exam for proctoring
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | How to create a generalized link for starting the proctored dummy exam | - Starting the proctored dummy exam using a generalized link that can be used globally
- Dummy exam available for both English & French. |
N/A | Video |
| N/A | Guest users | N/A | N/A | Video |
| N/A | How to customize text on the sign-out page | N/A | N/A | Video |
| N/A | How to customize application’s interface text | N/A | N/A | Article |
List of all common sessions
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | How to override system assigned Exam Version Code | Provide exam session management capability and to override system assigned Exam Version Code | N/A | Video |
Room number
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | How to create rooms for certain testing locations and allow the CSR to select a room from the predefined dropdown menu |
Change the Room number field in Locations to be a pull-down list, as a separate data table linked to the Locations. - Room number table contains 2 data fields: Room number and Room information - Room number record may not exist for a location (not required field) - Room number if entered must be unique - Room information field is free text field and can be blank/null - IFSE Customer Service maintains Room number table (add/change/delete) - Update the Lambda API to concatenate the Room Information field to the end of the “Additional Instructions” field of the Location record to send to Lambda |
N/A | Video |
Special Accommodations
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | How to add, view and remove special accommodations for the candidate |
Develop functionality to handle student’s Special Accommodation request. See the document “2021-12-22 – Special Accommodations.docx” for detailed specifications. |
N/A | Video |
| N/A | How student can view his accommodation |
On the "My assignments" page, a student can view added accommodations by CSR. |
N/A | Video |
| N/A | Special Accommodations Notifications | N/A | N/A | DOCX |
| N/A | How to reassign attempt in the private individual session |
How to assign student's attempt in the desired private individual session using the existing authorization. |
N/A | Video |
| N/A | How to reassign attempt in the private common or individual session Guide | How to assign student's attempt in the desired private common or individual session using the existing authorization. | N/A | DOCX |
Booking Process in YouTestMe
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | How to book the exam through the YTM application |
See the document “2022-01-12 - YTM Change Order #10” for detailed specifications. |
N/A | Video |
| N/A | How to set automatic upcoming sessions reminder |
See the document “2022-01-12 - YTM Change Order #10” for detailed specifications. |
N/A | Video |
| N/A | How booking and cancellation notifications will be presented to student |
See the document “2022-01-12 - YTM Change Order #10” for detailed specifications. |
N/A | Video |
| N/A | Improvements on the "My assignments" page |
- How to set the desired delivery preference to be present as the default value in the "My tests and surveys" tab - Distinguishing expired, in progress, and upcoming sessions by color on the "My tests and surveys" page |
N/A | Video |
SFTP + option to generate two files modeled on Pearson's files
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | How to set up SFTP data exchange |
- Developing an alternate process to send the exam results back by using a daily export batch process (once a day) to extract the exam results to CSV files and deposit them in an SFTP folder (provided by IFSE). - Developing an option to generate Exam_Results and Section_Results files (modeled on Pearson's files). |
N/A | Video |
Manual job execution from the "Test results verification" page
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | How to manually execute the job from the "Test results verification" page |
Developing an option for CSR role to manually execute the already created job from the "Test results verification" page. |
N/A | Video |
Filtering attempts by the session end time from the "Test results verification" page
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | How CSR can filter all attempts by session end time |
N/A |
N/A | DOCX |
Rewriting test and resetting attempt due to the technical issues
Delivered on the sandbox and the production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | How student can rewrite the exam |
Providing an automatic rewriting process where authorization of that test attempt becomes deactivated once the new authorization for rewriting is created. When new authorization for that student on that test is created, the old test attempt becomes suspended. |
N/A | Video |
| N/A | How to reset the test attempt due to technical issues so the student can re-enter the test using the same authorization |
When the test attempt needs to be reset due to technical issues, provide the option for a student to re-enter the test using the same authorization. |
N/A | Video |
| N/A | How CSR can cancel test attempt |
N/A |
N/A | DOCX |
Set up Online-proctored exam to replace Paper exam
Delivered on the sandbox only.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | How to create user groups representing colleges | N/A | N/A | |
| N/A | How to configure message templates | Customized Exam booking email & Exam reminder email for the private sessions. Different parts of email content depend on which college the student belongs to (Students attend different colleges) | N/A | |
| N/A | How to configure email notifications | Customized Exam booking email & Exam reminder email for the private sessions. Different parts of email content depend on which college the student belongs to (Students attend different colleges) | N/A | |
| N/A | Assigning students (authorizations preserved) into a private testing session |
|
N/A | |
| N/A | New way of configuring common sessions | N/A | N/A |
Record & Review features
Delivered on the sandbox only.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | How to enable the automatic lock of the screen in case of a violation option | Functionality to lock browser | N/A | |
| N/A | How to request ID update & How to upload ID after finishing the test |
|
N/A |
In-Classroom Online Exam
Available on sandbox and production.
| Requirement | Link | IFSE Requirement | IFSE Acceptance Criteria | Type |
|---|---|---|---|---|
| N/A | In-Classroom Online Exam | Functionality to restrict access to the exam to those outside the classroom. | N/A |
Data Migration
Before starting with the migration process, please make sure that the version of the production environment is appropriate. An improper migration process can lead to data loss.
Data Migration Task List
| Link | Description | Type |
|---|---|---|
| Data Migration to IFSE Production | The document contains detailed information for data migration to IFSE Production. | DOCX |
Exam questions banks migration
Delivered on the sandbox and the production.
| Link | Description | Type |
|---|---|---|
| Guide on how to create, import and export question pools | This document represents a guide to the process of creating pools in the YouTestMe GetCertified platform. | |
| Pool Questions template | This template is available to use in the sandbox environment. | XLSX |
Paper exam venues migration
Delivered on the sandbox and the production.
| Link | Description | Type |
|---|---|---|
| Guide on how to load testing locations | This document represents a guide on how to load testing locations with addresses and additional information using an excel spreadsheet in the YouTestMe GetCertified platform. | DOCX |
| Testing locations template | This template is available to use in the sandbox environment. | XLSX |
Exams (Paper, Pearson VUE, Online) migration
Delivered on the sandbox and the production.
| Link | Description | Type |
|---|---|---|
| Guide on how to test and migrate exams | This document represents a guide on how to create Pearson VUE, Online, and Paper exams and then how to perform testing on them. | DOCX |
| How to test and migrate exams | The document contains a detailed task list for the "Paper-based", "PearsonVue", "Online", and "Proctoring" exams. | DOCX |
| Paper-based booking migration | This document presents the plan for migrating paper exams bookings from the current IFSE system to Lambda and YouTestMe. | DOCX |
Exam Code Mapping
Paper Exam Code Mapping
| Link | Description | Type |
|---|---|---|
| Paper Exam Code Mapping | The document contains an explanation of the Exam Code Mapping with examples. | DOCX |
Rich Excel table
HTML Questions Sample
| Link | Description | Type |
|---|---|---|
| HTML Questions Sample | The document represents the Excel sample with HTML questions. | XLSX |
New version of the App
Old Features
| Role | Link | Description | Type |
|---|---|---|---|
| Administrator (system manager) | How to configure a job | This article explains how to create jobs to exchange files between IFSE and YouTestMe systems. | Article |
| My tests page - default configuration | The YouTestMe system provides administrators with the ability to configure which of the three available views will be shown to candidates on the My Tests page by default. This article will provide a detailed explanation of how you can perform this configuration. | Article | |
| How to Define Finish Test URL | This article explains how to define the Finish Test URL. The Finish Test URL is the link to which users will be redirected once they finish the test started via a shared direct link. | Article | |
| How to Create Session Instructions Templates | This article explains how to create session instructions templates for both public (self-enrollment option enabled) and private (self-enrollment option disabled) sessions.
By creating these templates, you can establish default instructions for both types of sessions, thus eliminating the need to enter session instructions each time a new session is created. This simplifies the process of creating new sessions as you can easily select the pre-defined template and save time while streamlining the organization of sessions. |
Article | |
| Customizing Email Notifications: Booking, Test Published, Cancellation, & Upcoming Sessions | This article explains how to customize the following email notifications:
|
Article | |
| How to Set Automatic Upcoming Sessions Reminder | This article explains how to set an automatic upcoming session reminder to notify candidates of upcoming tests. | Article | |
| How to Auto-Set Booking and Cancellation Deadlines | When creating multiple testing sessions daily, it can be time-consuming to configure booking and cancellation deadlines for each session individually. To save time, the system allows you to set these deadlines at the system-level, so that they automatically apply to every session you create. This article will guide you through the process of setting up these deadlines and modifying them for individual sessions.. | Article | |
| IFSE-Content-admin | How to Create Question Pool | A question pool – also known as a question bank, is a collection of questions that allow for the easy, simultaneous, and efficient addition of questions into one or more tests. These pools can be hierarchically organized, meaning that users can create multiple sub-pools, with the questions from sub-pools also visible in the main pool.
This article explains how to create questions and organize them into question pools. |
Article |
| How to Create Generated Test with Different Versions | This article explains how to create a generated test with unlimited or limited versions. This method includes importing questions from question pools instead of adding the questions manually. | Article | |
| How to Share Tests for Guest Users | This article explains how to share tests for guest users. | Article | |
| How to Randomize Questions & Answers | Instructions on how to randomize the order of questions and answers in a (draft) test, when questions are added manually, or test is created using test generator. | Video | |
| IFSE CSR | How to Schedule a Multiple Tests Session | This article will explain how to effectively organize and schedule multiple tests session (common session) so that you can take different tests during the same session. A multiple tests session is a session that allows you to take multiple different tests of the same delivery preference. | Article |
| How to Schedule a Single Test Session | Multiple tests sessions involve taking multiple tests of the same delivery preference in a single testing session. In contrast, single test sessions enable the organization of a single test in a single testing session.
This article aims to provide a comprehensive guide on creating a single test session using two possible methods: through the testing session dashboard or directly through the test dashboard. Additionally, it will demonstrate how to manually assign candidates to the session. |
Article | |
| How to Create Test Authorization | In production, authorizations are created automatically; however, since the new YTM sandbox is not connected to the IFSE sandbox, to perform testing, you will have to create authorizations manually.
This article will explain how to manually create test authorization within the YouTestMe system. |
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| Special Accommodations Process | This article will explain the Special Accommodations Process – a system that supports candidates with disabilities during test-taking to make the process easier. | Article | |
| How to Check Proctor’s report | A proctor’s report is a summary written by the assigned proctor after a candidate completes an online-proctored test, which evaluates the candidate’s behavior during the exam and rates their test attempt as positive, negative, or neutral. It is an essential component of the testing process, as it provides valuable insights into a candidate’s performance and ensures that the test’s integrity is maintained.
However, for users responsible for publishing and releasing grades, it is crucial to know how to check the proctor’s report to ensure that the candidate’s performance is accurately reflected in the final results. This article will explain all steps involved in checking the proctor’s report. |
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| Processing Test Results | This article will explain how to transfer test results from the YouTestMe system to an external system by verifying test attempts. The processing test results mechanism offers flexibility and control over the process, allowing you to decide when and under what conditions to release the test results. | Article | |
| Test authorization – Free Rewrite | The test authorization feature grants administrators control over candidates’ test access, empowering them to select their preferred testing session within a desired time. Typically, test authorization is automatically assigned to candidates who purchase the test and fulfill all the necessary prerequisites. It’s important to note that test authorization is a one-time privilege, allowing candidates to take the test only once. Should they wish to retake the same test after completing their initial attempt and verifying the results, candidates are required to repurchase the test to obtain new authorization.
Nevertheless, exceptions arise in cases where candidates encounter technical difficulties or other circumstances warrant special consideration. In such instances, the test organizer can allow a free rewrite option. A free rewrite allows candidates to retake the test using their existing test authorization, obviating the need to obtain a new one. This article will explain all the necessary steps for test organizers to facilitate a free rewrite. |
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| Special request | The Special Request feature enables administrators to request specific documents or information from candidates at any point, both before and after a test.
An illustrative example of its usage is in the administration of online AI-proctored tests, where monitoring by a proctor occurs post-test rather than in real-time. Before the examination, candidates are required to upload their IDs. However, since the proctor cannot verify the document at that immediately, the verification takes place subsequently. If the proctor deems the ID inadequate, they can use the special request option to prompt the candidate for an updated ID. This article will provide a detailed explanation of how the special request process operates. |
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| How to create a testing session for College Sullivan | The YouTestMe GetCertified platform with a new design enables you to create a testing session with handpicked tests. This functionality is perfect for the College Sullivan scenario, where in one testing session, you can organize the examination for both English (Canadian Investment Funds Course Exam) and French (Cours sur les fonds d'investissement au Canada examen) exams. This document provides step-by-step instructions on how to create such a testing session. | Article | |
| How to release grades | This document provides step-by-step instructions on how to check the proctor's report and release grades for both AI and College Sullivan test attempts. | Article | |
| Student | How to Book the Live-Proctored Test | This article explains the booking process in YouTestMe GetCeertified for online live-proctored tests. | Article |
| How to Start the AI-Proctored Test | This article explains how to start the online AI-proctored test in YouTestMe GetCeertified. | Article |
New Features
| Link | Description | Type |
|---|---|---|
| Reports Overview | One-minute overview of the reports in YouTestMe GetCertified, an online platform for knowledge examination, training, and certification. | Video |
| How to Schedule Reports | Step-by-step instructions on how to schedule automated report sending by email at specified times. | Video |
| Report Builder | Instructions on how to obtain a detailed insight into test/survey statistics or compare individual items by creating completely customized and unique reports with employed advanced search filters. | Video |
| How to Track Testing Sessions by Location, Date & Time | Exams in YouTestMe GetCertified are organized through testing sessions - they specify who and when can take the test. Sessions can be associated with particular locations, and this video explains how to track testing sessions by precise time, date, and location. | Video |
| Adjust the report builder format and header names | How to customize the report builder format and header names | Article |
| How to track question statistics | This article will explain how to track statistical reports on the questions in the selected pool. | Video |
| How to Display a Basic Report | This article explains how to access, navigate between, and examine predefined reports in the system. | Article |
| Success Ratio and Pool Question Statistics Reports | This article introduces an automatism that analyses the percentage of correct answers using scheduled reports for the Question success ratio for tests and Pool question statistics scheduled reports for pools. | Article |
| Test Results and Question Feedback Statistics Reports | This article introduces an automatism that analyses the percentage of correct answers using scheduled reports for the Test results for tests and Pool candidate feedback statistics scheduled reports for pools. | Article |
| How to Create Custom Reports Using Report Builder | This article explains how to create custom reports using Report builder.
It allows the creation of flexible and unique reports using advanced search filters to obtain detailed insight into test/survey statistics and compares items by creating customized reports. |
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| How to Conduct Item Analysis through YouTestMe GetCertified | This article explains how to conduct Item analysis through YouTestMe GetCertified. | Article |
| Users Module Overview | A quick overview of the Users tab in the application's main menu and all the features concerning users: User Profiles, User Groups, Roles & Permissions. | Video |
| How to Create Custom User Properties | Step-by-step instructions on how to create up to five user properties if you need to collect additional data about your users. | Video |
| How to Change the Home Page Based on User Roles | This article explains how to change the home page for users based on their roles in the system. Also, our video covers this topic | Article |
| How to Personalize the Home Page Layout Based on User Roles | This article explains how you can change the home page layout for different user roles. Widgets provide quick access to information and help users access certain features without searching for them in the application. | Article |
| How to Perform the Equipment Check without Test-Taking | This article explains how a student can perform the equipment check before starting the test-taking process. | Article |
| How to Organize Workspaces | This article explains how to create workspaces and assign members to them. Workspaces serve to separate entities in the system. These entities include tests, training courses, users, user groups, and question categories.
Workspaces are typically used by organizations that need to divide department-specific tests and training courses but also have globally accessible tests. Example 1 – An organization with multiple departments. The HR department workspace can have onboarding training, job-satisfaction survey, and similar, and the IT department workspace can have tests related to development procedures, but both can have access to the cyber security test that needs to be done by everyone in the organization. Example 2 – A testing center that works with numerous organizations, each with their own branding and tests. |
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| How to Create Custom Question Properties | This article explains how to create custom question properties that can be used when creating questions.
Question properties are fields that do not exist in the application by default but can be added manually. They will be displayed when creating questions and can be used for easier searching and sorting. |
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| Multilingual Tests | Instructions on how to create different language versions for each question, distribute multilingual tests, and allow candidates to take the test in the preferred language. | Video |
| Requesting Test-Takers to Update Profile Information | Instructions on how to request from test-takers to update their profile information before starting the particular test. | Video |
| How to Provide Feedback to Answers | Instructions on how to provide candidates feedback to selected answers that will be displayed during the test-taking process. | Video |
| Note-Taking Options | Instructions on how to enable notes for candidates, make them visible for instructors and configure other related options. | Video |
| Question Tags | Explanation of question tags, instructions on how to add them through question pools, and how to filter them in question pools later by the tags they contain. | Video |
| Accessibility Mode | This video will demonstrate how to turn on the accessibility mode and will explain what it is used for. | Video |